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Microsoft Office 365 MSBILL.INFO

United States,
New York

Consumer complaints and reviews about Microsoft Office 365 MSBILL.INFO

mascon Send email
Nov 24, 2021

Unauthorized Charge

Received an unauthorized charge of $88.48 ,Oct 28, 2021, on my Mastercard Statement(how did you get my Card number??)

I HAVE NO IDEA what this is about!

Arnold Webb Send email
Oct 23, 2021

unauthorized transaction

On 17 October 2021 my credit card ending #4672 was charged $99.99 by Microsoft 365 F MSBILL INFO. I have no knowledge of this transaction; it is unauthorized. Please refund the said amount. Respectfully, A. Webb / [email protected]
[email protected] Send email
Mar 31, 2021


I keep getting billed for $24.00 from MSBILL.INFO WA. For what I have no idea! I want this billing stopped but have been unsuccessful so far.

As far as MS356 goes, I NEVER been able to sign into this. However, I keep getting billed for it.

Please stop these bills.
julieg Send email
Dec 9, 2020

unauthorised payment

why did you deduct $99 from my account on 19th Nov? I did not authorize this, refund immediately . [email protected]
TERARAY Send email
Oct 21, 2020


Tyron1985 Send email
Oct 14, 2020

Who are you

I didn’t authorize this
AshishAhuja Send email
Aug 30, 2020

Debit Transaction attempted number of times

Hello everyone,
My Renewal subscription is due next month on September 13th but my account has been attempted twice for debit however last monthly renewal has been paid by me on 13th August.

Also, I am trying to reach Microsoft, since by mistake, I purchased two subscription, one for INR 430 and one for INR 530 and
getting the debits for both the amounts however want to cancel one and continue with other.

but no resolution on both the points mentioned above.

Please help.

Ashish Ahuja
tasya felder Send email
Jul 15, 2020

credit card charge

I was charged with unauthorized Unauthorized charge to my bank account. the last digit of my card end with 4238. I did not make any purchases or subscribe anything. So, kindly cancel the charge.

Your urgent response is requested,
Ziv Shani Send email
Jul 15, 2020


My CC was charged in $130 by MICROSOFT*MICROSOFT 36 MSBILL.INFO IE. This is not a deal that I ordered.
How do I cancel it and get refunded?
coolcal007 Send email
Jul 12, 2020

Unauthorized Charge

I have a charge on my debit card for $108.74 that I did not make(I did not order Microsoft Office 365). I do not appreciate charges to my account without my consent. I have disputed that charge with my banking institution. I am expecting a full refund after an investigation by my bank. If I do not get the refund I will cancel my Microsoft account and Windows and install Linux Mint. In that manner, there will be no future unauthorized charges from Microsoft.
Roy Hoard Send email
Apr 20, 2020


I did not order or want 365 office.I want a refund.Since you installed this virus on my computer ,computer has not worked as usual.I will be contacting Missouri Attorney Office to see if they can figure how you got my credit card info.I seemnot to be the only one with this problem.Refund and a response soon
Tbriggs Send email
Feb 17, 2020

Credit Card Charge


I have a charge on my Corporate Credit Card for $69.99 for Microsoft Office 365. I did not purchase Office 365 through Microsoft as I have this program though our online host GoDaddy. I did not approve this charge.

I am requesting an immediate refund of this unauthorized charge back to my card.

I am looking forward to your response to my email [email protected]

Thank you,

Terry L. Briggs
Program Manager
Lighthouse Risk & Insurance Solutions
(707) 246-5026
DVester Send email
Jan 29, 2020

Unauthorized Charge

On 11/30/19, there was an unauthorized charge on my charge card! Please issue refund and do not charge again!
My email is [email protected]
DVester Send email
Jan 29, 2020

Unauthorized Credit Card Charge

An amount of $74.71 was charged to my credit card on 11/3/18. It was not authorized!. Please issue refund and do no charge on my credit card again. My email is [email protected]
Allyson29 Send email
Jan 19, 2020

Unauthorized charge for credit card


My credit card was charged $82.95 on Jan 17 2020. I did not authorize! I would like to get a refund and please do not charge me in the future. My email: [email protected]
Allyson29 Send email
Jan 19, 2020

Unauthorized Billing for Credit Card

My Credit card was billed on 17 Jan 2020 for $82.95. I did not Authorize and such transaction. It says for Microsoft Office 365. Please contact me immediately and refund the charge . Also do not charge me for anymore else.
My Email: [email protected]
Swordfish68 Send email
Jan 9, 2020

Unauthorized Billing of Credit Card

My Credit card was billed on 3 Dec 2019 for $75.76 ending in Credit card number 4939. I did not Authorize and such transaction. It says for Microsoft Office 365. Please reimburse me for this charge. Also do not charge me for anymore else.
My Email: [email protected]
kdpunshon Send email
Dec 24, 2019 Charge

I also had a charge of $88.48 on my credit card with the Office 365 charge. I was able to reach a person at Microsoft with great ease by going through the Account profile of my email. When you get the Virtual Agent keep going until you get the option to speak with a person.

After a little research the Agent could verify that he could find no reason for this charge and sent me an email to send to the Credit Card company to refute the charge. I may run into challenges yet with this part but so far the road was easy to travel.

Very annoying practice on the part of Microsoft but their support is fast and efficient and worth a try if you have an unexpected charge.
Philip Peter Santucci Send email
Nov 14, 2019

Unauthorized Billing

I bought this laptop in 2014. Perhaps I gave you my debit card number then- I don't remember. But on August 14, 2018, I bought a Microsoft "Office" from an "Inter Discount" electrical store in Allschwil, Switzerland for SFr.112-. I used a Swiss credit card ending in 6098. They told me I wouldn't have to make any further payments for Office.

Now I see a bill on my Bank of America Debit card (ending in 1032) for $70.37, which was booked on 11/09/2019. What am I supposed to be paying you for? If it's for a recurring "Office" bill- I dispute that. I installed the Office i bought in August, 2018.

Please return my money
[email protected] Send email
Oct 10, 2019

Credit card charge

Our credit card was charged in error for MS office 365 in the amount of $108.74 on 10/4/2019.

Please contact me immediately at [email protected] to arrange for an immediate refund and removal of my credit card details from you file
dmcclung Send email
Aug 26, 2019

son's xbox live

My son put xbox live on my credit card. How do I get this taken off short of getting a new credit card? I don't know his Microsoft account number.
JanBro Send email
Aug 24, 2019

Unauthorized charge to my bank account

My Debit card was billed without my consent or authorization, a amount of $76.43 for MICROSOFT *OFFICE 365 MSBILL.INFO Wa1. the last digit of my card end with 4238. I did not make any purchases or subscribe anything. So, kindly return back my money earliest. My email is [email protected]

Your urgent response is requested,
Roni Send email
Aug 20, 2019

Unauthorized payment

My credit card was billed NZD119 for MICROSOFT *OFFICE 365 MSBILL.INFO Sg, my card number LAST 4 DIGITS: 2076.
I didn't make any purchase with my Microsoft account and this charge was never approved.
I am seeking an immediate refund of the unauthorised debit and the removal of my credit card details from your files.
I would appreciate you contacting me as soon as possible. My email address is [email protected]
Roni Luo
Harold Andres Send email
Jun 4, 2019

credit card charge on 5/7 for 106.99

i was going to try and use office 365 but it did not work and I would like to cancel any more charges as I do not use the program. it never teally did work for me at all.
leonard hedgecock Send email
May 29, 2019

credit card charge

I do not know why my credit card was charged $73.10 on May 3. I DID NOT AUTHORIZE THIS CHARGE. I would like a refund and stop any further charges.

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