Log inRegister
Submit Complaint

microsoft*store msbill.info wa

United States,
California

Consumer complaints and reviews about microsoft*store msbill.info wa

BB&bb Send email
 
Jul 4, 2019

Unauthorized Charges to our card

We have complained to Citi Bank because of the charges going to our card from Microsoft Xbox. We don't have an Xbox nor have we ever had an Xbox so these charges are fraudulent and as far as I'm concerned you or whoever is charging these amounts to our card is stealing and should be procecuted and put in prison. Our card this month has been charged over a $1000.00. We are 70 years old and are on a fixed income and these charges almost caused my wife to pass out.

FIX THIS or ELSE..
Brenda lage Send email
 
Jun 23, 2019

Microsoft unauthorized charges

I received my credit card monthly statement yesterday and there is a total of $460.99 charged to my credit card account. I did not authorize these charges and I am getting tired of having to constantly contact Microsoft and my credit card company. I was informed that even if I close this credit card that any time in the future should I get another credit card, Microsoft can pick up and start charging me again even without giving out my account number on my credit card. I am on a set income as most people are and I cannot afford these unauthorized charges. I’m tired of dealing with this “BS” and am going to the BBB and the Attorney General about this. It has to stop! Microsoft is ruining my credit and I worked hard all my life to establish good credit.
Brenda lage Send email
 
Jun 23, 2019

Unauthorized charges

I received my credit card statement yesterday and found that a total of $460.99 has been charged to my account. I did not authorize these charges and am constantly having to file complaints. I am like most people on a set income and cannot afford for these charges to keep re-appearing. Microsoft sucks!!! I’m going to the BBB regarding this issue.
ReneeNotamember Send email
 
Jun 19, 2019

CHARGES ON MY CARD

I would like these charges on my card to stop. I did not sign up for this. Your taking money that does not belong to you ever month. STOP THES CHARGES ASAP.
sandramiller Send email
 
May 20, 2019

Charges on my bank card

I want to know whos charging to my account & where it coming from.
Khia Send email
 
May 12, 2019

MY BANK CARD

SOMEONE IS PURCHASING SOMETHING OFF MY CARD WITHOUT MY PERMISSION CAN SOMEONE PLEASE GIVE ME A CALL BECAUSE I WORK TO HARD FOR MY MONEY TO LET PEOPLE JUST TAKE IT
kpiloto Send email
 
Apr 20, 2019

Billed 2 times

My son paid for his monthly subscription to Microsoft Xbox live, which was $9.99, and it was charge twice on my credit card. How can I go about getting refunded for one? His username is Goodjedighost. My email is kpiloto @dadeschools.net.
Thanks,
Katty Piloto
[email protected] Send email
 
Apr 18, 2019

Xbox one

Good morning my son made to Purchases one for 9.99 and another for 10.79. He said during these purchases his Xbox froze so I guess he thought it didn’t go through so did it again. Now I have 3 more purchases for the same thing of 10.79 . How do I go about getting my money back ?
Tmlax Send email
 
Apr 14, 2019

Unknown Charges

I was charged $74.99 from Microsoft. Msbill. Infowa through my bank account. I did not authorize this purchase and I'm not certain what it is pertaining to. I will be contacting my bank first thing monday morning.
Ptrefethen Send email
 
Apr 4, 2019

Chargr

Why and what am I being charged for
Jlouden Send email
 
Mar 27, 2019

Microsoft store msbill info wa

I have charges on me personal account that say it is reoccuring charges and I am not aware of any authorization of these charges. I do not play xbox and if this is not something I need for operating my computer I would like it removed immediately. Thank you in advance.
Jlouden Send email
 
Mar 27, 2019

reoccuring charges

There is a reoccuring charge on my personal account for $10.69 I am not aware of anything I have authorized for a reoccurring chare and if this isnt something I need for my computer to run I would like it removed.
Jlouden Send email
 
Mar 27, 2019

reoccuring billing

I have a charge of $10.69 taken out of my personal account and it says it is a reoccurring charge I need to know what this isfor and if it is for online gaming or xbox I need an explanation of what this is and if it is not something I need I would like it to stop.
ecastelan Send email
 
Mar 21, 2019

unauthorized purchase

My Wells Fargo debit card was charged $10.65 on 3/11/2019 from MSBILL.INFO WA . This is a fraudulent charge that was not authorized by me.I would like a refund.Your promptness in this matter will be greatly appreciated.
dorsatti Send email
 
Mar 1, 2019

Ongoing charges for nonpurchases

I have had hundreds of dollars charged to my account throughout the past couple of months. I always let my son use my card so I knew when he used my info and then I was getting these extra fees. I even contacted my bank to conduct a fraud investigation
cita43 Send email
 
Feb 27, 2019

Charges from Microsoft Store msbill.info WA

Why do I have 3 separate charges for this Microsoft *Store msbill.info WA? 2 were on 2/19/19 the same day for $1.99 each and the 3rd was for $2.99 on 2/21/19. I have not authorized these charges and want my money refunded. I will be making a formal complaint with the BBB.
wheeza00 Send email
 
Feb 15, 2019

Microsoft charges for what?

I have another $20 charge on my account, I have not authorized.
Microsoft *Store msbill.info WA
tcasgar Send email
 
Feb 13, 2019

Multiple purchases of Office 365 Personal

Online on 12/17/18 Pat Casgar only purchased one year of Office 365 Personal for a total price of 74.71. In addition she was charged for a second year at additional price of 74.71. This is wrong and Microsoft must credit her 74.71 on Visa Card which was used of only purchase of one year for 74.71. Tim Casgar [email protected]
Mback Send email
 
Jan 10, 2019

Microsoft*Xbox

I am also getting charged 9.99 . And what is this charge for..? I want to cancel and get a refund of the money.
Biker Send email
 
Jan 6, 2019

Fraudulent charges

My name is Vicky Smith .My son's name is Shaun Myrick and he is disable . Last 4 number 9322 on his bank card. He received an unauthorized charge on his banking debit card on Jan.2, 2019 from Microsoft *XBOX MS BILL INFO WA for the amount of $12.98. I have contacted my bank and I have spoken to the bank manager. Card will be replaced. I will be filing charges for FRAUDULENT. THIS USAGE IS PUNISHABLE BY THE LAW AND PRISON TIME WILL BE GIVEN,Please reverse the charges and let me know ASAP of the progress with this transaction.

[email protected]
Biker Send email
 
Jan 6, 2019

Fraudulent charges

My name is Shaun C. Myrick . A fraudulent charge for $12.98 from " MICROSOFT *XBOX MSBILL.INFO WA" was placed January 2, 2019 on my bank checking account debit visa card. I will file charges. I have contacted my bank and informed my bank manager that this charge was not approved by me. I have also spoken to a close friend member who is an attorney at law . I do not have a problem with pressing charges. I subject your company look into this matter as soon as possible.
Wytasha Send email
 
Dec 29, 2018

Unauthorized

There is a charge of $1.00 and a charge of $25.00 On my debit card that I didn't make. I need to have this refunded back to my card.
[email protected]
318-286-4357
Thank you.
smontague Send email
 
Dec 26, 2018

unauthorized charge

Was charged $59.99 fee on my visa ending in 990 for xbox - the acct has been closed since april/may of this year- please correct this charge.

sheryl
babydevil Send email
 
Dec 16, 2018

Charged

IMy Wells Fargo debit card was charged $6.99 on 12/17/2018 from MICROSOFTMSBILL.INFO. This is a fraudulent charge thta was not authorized by me. I .would like a refund of my money or an explanation as to why my debit card was charged. Your promptness in this matter will be greatly appreciated.

Sincerely,
Amanda Cooper
cchandler Send email
 
Dec 1, 2018

Unaughtorized Charges

I have been charged 9.99 for the last year to my credit card. I need to know how to stop theses charges today?

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Courts Mammoth - Cara setelkan
    Ok cerita dia mcm ni Masa mula² keja ambil la barang...
    POS LAJU - LATE DELIVERY
    I bought things online and I paid for shipping fee. Should...
    POSLAJU KLIA HUB - My parcel is stucked for a week
    LP003535058MY Please let me know the status of my item....
    Multichoice DSTV - pricelock upgrade
    dstv price lock service are absolutely the worst i have...
    Weathershield windows and doors - Windows turning PINK between glass
    I have noticed that several of our 50+ Weathershield...
    Hallmark channel - Golden Girls not on!!
    I really wish you would STOP with these 'Christmas in...
    Hallmark channel - Christmas movies in July
    I'm thoroughly upset about all of these damn...
    Georgia Power - QUESTION ABOUT AN. OLD. BILL. NOT. BEING. PAID. THEY....
    WOULD. LIKE. TO. KNOW. IF. I. CAN. BE. CHARGED. /ON. OLD....
    cbse - Business
    Sir, I am akansha and I had passed my class 12 boardly ...

    Recently Updated Complaints

    Courts Mammoth - Cara setelkan
    Ok cerita dia mcm ni Masa mula² keja ambil la barang...
    POS LAJU - LATE DELIVERY
    I bought things online and I paid for shipping fee. Should...
    POSLAJU KLIA HUB - My parcel is stucked for a week
    LP003535058MY Please let me know the status of my item....
    Multichoice DSTV - pricelock upgrade
    dstv price lock service are absolutely the worst i have...
    Weathershield windows and doors - Windows turning PINK between glass
    I have noticed that several of our 50+ Weathershield...
    Hallmark channel - Golden Girls not on!!
    I really wish you would STOP with these 'Christmas in...
    Hallmark channel - Christmas movies in July
    I'm thoroughly upset about all of these damn...
    Georgia Power - QUESTION ABOUT AN. OLD. BILL. NOT. BEING. PAID. THEY....
    WOULD. LIKE. TO. KNOW. IF. I. CAN. BE. CHARGED. /ON. OLD....
    cbse - Business
    Sir, I am akansha and I had passed my class 12 boardly ...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username