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microsoft*store msbill.info wa

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Consumer complaints and reviews about microsoft*store msbill.info wa

ecastelan Send email
 
Mar 21, 2019

unauthorized purchase

My Wells Fargo debit card was charged $10.65 on 3/11/2019 from MSBILL.INFO WA . This is a fraudulent charge that was not authorized by me.I would like a refund.Your promptness in this matter will be greatly appreciated.
dorsatti Send email
 
Mar 1, 2019

Ongoing charges for nonpurchases

I have had hundreds of dollars charged to my account throughout the past couple of months. I always let my son use my card so I knew when he used my info and then I was getting these extra fees. I even contacted my bank to conduct a fraud investigation
cita43 Send email
 
Feb 27, 2019

Charges from Microsoft Store msbill.info WA

Why do I have 3 separate charges for this Microsoft *Store msbill.info WA? 2 were on 2/19/19 the same day for $1.99 each and the 3rd was for $2.99 on 2/21/19. I have not authorized these charges and want my money refunded. I will be making a formal complaint with the BBB.
wheeza00 Send email
 
Feb 15, 2019

Microsoft charges for what?

I have another $20 charge on my account, I have not authorized.
Microsoft *Store msbill.info WA
tcasgar Send email
 
Feb 13, 2019

Multiple purchases of Office 365 Personal

Online on 12/17/18 Pat Casgar only purchased one year of Office 365 Personal for a total price of 74.71. In addition she was charged for a second year at additional price of 74.71. This is wrong and Microsoft must credit her 74.71 on Visa Card which was used of only purchase of one year for 74.71. Tim Casgar [email protected]
Mback Send email
 
Jan 10, 2019

Microsoft*Xbox

I am also getting charged 9.99 . And what is this charge for..? I want to cancel and get a refund of the money.
Biker Send email
 
Jan 6, 2019

Fraudulent charges

My name is Vicky Smith .My son's name is Shaun Myrick and he is disable . Last 4 number 9322 on his bank card. He received an unauthorized charge on his banking debit card on Jan.2, 2019 from Microsoft *XBOX MS BILL INFO WA for the amount of $12.98. I have contacted my bank and I have spoken to the bank manager. Card will be replaced. I will be filing charges for FRAUDULENT. THIS USAGE IS PUNISHABLE BY THE LAW AND PRISON TIME WILL BE GIVEN,Please reverse the charges and let me know ASAP of the progress with this transaction.

[email protected]
Biker Send email
 
Jan 6, 2019

Fraudulent charges

My name is Shaun C. Myrick . A fraudulent charge for $12.98 from " MICROSOFT *XBOX MSBILL.INFO WA" was placed January 2, 2019 on my bank checking account debit visa card. I will file charges. I have contacted my bank and informed my bank manager that this charge was not approved by me. I have also spoken to a close friend member who is an attorney at law . I do not have a problem with pressing charges. I subject your company look into this matter as soon as possible.
Wytasha Send email
 
Dec 29, 2018

Unauthorized

There is a charge of $1.00 and a charge of $25.00 On my debit card that I didn't make. I need to have this refunded back to my card.
[email protected]
318-286-4357
Thank you.
smontague Send email
 
Dec 26, 2018

unauthorized charge

Was charged $59.99 fee on my visa ending in 990 for xbox - the acct has been closed since april/may of this year- please correct this charge.

sheryl
babydevil Send email
 
Dec 16, 2018

Charged

IMy Wells Fargo debit card was charged $6.99 on 12/17/2018 from MICROSOFTMSBILL.INFO. This is a fraudulent charge thta was not authorized by me. I .would like a refund of my money or an explanation as to why my debit card was charged. Your promptness in this matter will be greatly appreciated.

Sincerely,
Amanda Cooper
cchandler Send email
 
Dec 1, 2018

Unaughtorized Charges

I have been charged 9.99 for the last year to my credit card. I need to know how to stop theses charges today?
Shuqueta Johnson Send email
 
Dec 1, 2018

Hi

Hi why is money coming out of my bank account every week and month I don't owe anything.
Michael6977 Send email
 
Nov 14, 2018

microsoft *Store msbill.info/biss WA

I have been receiving a charge on my credit card for $1.05 2X a month. What is this for? I have no idea and it is getting very frustrating to say the least.
jabo Send email
 
Oct 15, 2018

Unauthorized Microsoft *Store MSBILL.INFO WA charges

I have been getting unauthorized Microsoft *Store MSBILL.INFO WA billing charges and have called to ask for a refund. They would not provide me with a refund or even an explanation, in the meanwhile they cancelled my subscription, even though I have already paid for it.

Would like to know how I can get my refund if you have charged me twice for this month and cancelled subscription.
jhodun Send email
 
Oct 6, 2018

unauthorized Charges

Was charged $65.16 without authorization. The charges do not show up in my email
Amandawood Send email
 
Sep 28, 2018

Microsoft Xbox

Money has been taken out of my account witch I do not use anymore I would like a refund
mepstein Send email
 
Sep 15, 2018

MICROSOFT XBOX

Please get my money refunded.
Several of my cards have been used for unauthorized charges.
Ialaniz Send email
 
Sep 13, 2018

unauthorized transaction

Dear Sir or Madam, I would like to place a complaint on this Microsoft Msbill.info WA. I have been charged multiple times in a couple of months. I would really like my money returned to me asap. I have blocked my debit card. Please contact me on my email at [email protected] to resolve this issue.
kimmgarcia20 Send email
 
Sep 12, 2018

rip off

Been charged for "MICROSOFT *OFFICE msbill.info WA ON 09/10 , "MICROSOFT *OFFICE 365 PURCHASE MSBILL.INFO WA on 08/13/2018 , 07/11/2018, and so on. haven't used Microsoft since unsubscribing from it and it continues to charge me. i don't understand why. i tried to communicate with Microsoft but nothing is being done. please HELP
124**mom Send email
 
Sep 1, 2018

Unauthorized credit card payments

Plz have Microsoft stop with the unauthorized use of credit card for my 79 year old mother who have no idea what an xbox is..help ..We are having a hard time getting this fixed. Numerous cards are being used..FRAUDULENT USAGE OF AN ELDERLY FINANCIAL CARDS
Assassin Shela Send email
 
Aug 26, 2018

Unauthorized Charge

I was charged for 39.99 whilst working by msbill.info WA without authorization.
The charge doesn’t even show up in my email( I have it set up to email any time there is a charge) on top of that I had canceled my subscription and removed my card as a payment option on my Xbox over a week ago. So why am I getting charged without even having my info input?

Please refund the money and email me at [email protected]
Amy Burns Send email
 
Aug 5, 2018

Unauthorized charge

Msbill.info, WA 980520000 US charge for $10.86 on my credit card for Microsoft Xbox game pass. Says it was an In-person transaction. I am going around in circles trying to get rid of this. Put amount in dispute with credit card company. Credit card company wants me to fill out dispute form, telling me to contact merchant. Trying to find phone number to contact Microsoft is impossible.

I have a 12 month Xbox live subscription that does not expire until 12.25.2018. Why would I want to purchase another one? This is fraudulent. Please help me resolve this.
melinda wulff Send email
 
Jun 20, 2018

xbox fraudulent charges

Multiple fraudulent charges to my credit card from XBOX. I am a 53 yr. old female who doesn't even OWN an XBOX!!!!! How is it possible that microsoft doesn't even ask security questions??? This is why ANYONE can use your credit card!!!
melinda wulff Send email
 
Jun 20, 2018

xbox

multiple charges placed on card

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