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microsoft*store msbill.info wa

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Consumer complaints and reviews about microsoft*store msbill.info wa

Amandawood Send email
 
Sep 28, 2018

Microsoft Xbox

Money has been taken out of my account witch I do not use anymore I would like a refund
mepstein Send email
 
Sep 15, 2018

MICROSOFT XBOX

Please get my money refunded.
Several of my cards have been used for unauthorized charges.
Ialaniz Send email
 
Sep 13, 2018

unauthorized transaction

Dear Sir or Madam, I would like to place a complaint on this Microsoft Msbill.info WA. I have been charged multiple times in a couple of months. I would really like my money returned to me asap. I have blocked my debit card. Please contact me on my email at [email protected] to resolve this issue.
kimmgarcia20 Send email
 
Sep 12, 2018

rip off

Been charged for "MICROSOFT *OFFICE msbill.info WA ON 09/10 , "MICROSOFT *OFFICE 365 PURCHASE MSBILL.INFO WA on 08/13/2018 , 07/11/2018, and so on. haven't used Microsoft since unsubscribing from it and it continues to charge me. i don't understand why. i tried to communicate with Microsoft but nothing is being done. please HELP
124**mom Send email
 
Sep 1, 2018

Unauthorized credit card payments

Plz have Microsoft stop with the unauthorized use of credit card for my 79 year old mother who have no idea what an xbox is..help ..We are having a hard time getting this fixed. Numerous cards are being used..FRAUDULENT USAGE OF AN ELDERLY FINANCIAL CARDS
Assassin Shela Send email
 
Aug 26, 2018

Unauthorized Charge

I was charged for 39.99 whilst working by msbill.info WA without authorization.
The charge doesn’t even show up in my email( I have it set up to email any time there is a charge) on top of that I had canceled my subscription and removed my card as a payment option on my Xbox over a week ago. So why am I getting charged without even having my info input?

Please refund the money and email me at [email protected]
Amy Burns Send email
 
Aug 5, 2018

Unauthorized charge

Msbill.info, WA 980520000 US charge for $10.86 on my credit card for Microsoft Xbox game pass. Says it was an In-person transaction. I am going around in circles trying to get rid of this. Put amount in dispute with credit card company. Credit card company wants me to fill out dispute form, telling me to contact merchant. Trying to find phone number to contact Microsoft is impossible.

I have a 12 month Xbox live subscription that does not expire until 12.25.2018. Why would I want to purchase another one? This is fraudulent. Please help me resolve this.
melinda wulff Send email
 
Jun 20, 2018

xbox fraudulent charges

Multiple fraudulent charges to my credit card from XBOX. I am a 53 yr. old female who doesn't even OWN an XBOX!!!!! How is it possible that microsoft doesn't even ask security questions??? This is why ANYONE can use your credit card!!!
melinda wulff Send email
 
Jun 20, 2018

xbox

multiple charges placed on card
Autumnrozze Send email
 
May 22, 2018

Unauthorized Microsoft x msbill.info wa

Car insurance paymemt denied and that was a red flag went to the bank...literally as we are with the teller 4 more transactions went through. Bank flagged as fraud cut up debit card but not before over $500 went missing....smh
Koopii Send email
 
May 14, 2018

Unathorized purchse-refunds needed asap

Microsoft *Xbox msbill.info WA.($9.99) and ($29.99) all on 5/13/18
Ray Send email
 
Apr 26, 2018

Charged

Got charged today for $9.99. I haven’t used Xbox Live since September. Called them to see what was up and they told me they didn’t see the charge. I went to the account website and took a screenshot proving the charge was there. They refunded me $9.99 through a previous transaction(from September).
maguire681 Send email
 
Mar 24, 2018

Microsoft

Ordered Microsoft Publisher through my PayPal account 1/20/18. My account was charged the $119.47 1/22/18. It's been 2 months and I have not received the program ordered. Contacted PayPal and advised to contact Microsoft directly. Trying to get in touch with Microsoft has been a nightmare. Is this something you can help me with?
brbedun4 Send email
 
Feb 28, 2018

bogus charge on my debit card

Was charged also for something on my debit card. The bank reversed to charge, filled out the fraud form and lo and behold, the charge got reversed by microsoft stating they have proof it was me.....How dare them...Called the number and this character could not find andy information regarding this and talked in circles. They better have proof solid to show me or all hell will break loose.....
suroy Send email
 
Feb 10, 2018

fraudulent charges

last month I had 7 fraudulent charges from MICROSOFT *STORE MSBILL.INFO WA. Of course I reported that to credit card co.

Also fedex called me to say that there was delivery from MICROSOFT in my name with an invalid address.
I told them this was one of the 'stolen' merchandise that needs to be returned to shipper.
Virgil Budnic Send email
 
Jan 20, 2018

Microsoft

On 1/19/2018 my Wells Fargo account ending in 3955 was charged without my authorization $ 69,99 by Microsoft/msbillinfo WA.
Please reverse the charges and let me know ASAP of the progress with this transaction.

Respectfully,
Virgil Budnic
714 9047555
tinaerzen Send email
 
Dec 11, 2017

Slovenia

Hi,
I would like to file a complain. Transcaction (place of terminal: msbill.info, on Sunday at 14.30 1€, at 14.33 279€ and at 14.36 135€) made without my knowledge with my credit card number: 5450 4206 0574 9641 – Tina Erzen

As I haven't ordered or bought anything, I would like you to return my money and cancel the order.
I hope we can resolve the issue. Please contact me for additional information.
Best regards,
Tina Eržen
SM SHAH Send email
 
Nov 4, 2017

Unauthorized of fraudulent charges from my SBI card

Dear sir,

My SBI Credit card ending with 4200 was used on 04.10.2017 at a Microsoft Store. I came to know about this fraudulent transaction today when i saw my monthly statement of October - 2017 received on my mail.

This is to inform your good selves that, my said card was used for two transactions Rs. 4718.82 and Rs. 2,348.20 on 04.10.2017 towards MICROSOFT129INBRUSDB2C MSBILL. INFO SGP .These are fraudulent transactions not made by me and I instantly got the card blocked. Please help with the same and block the delivery of product or service of whoever has used the same.

I am not using any Microsoft service or product.

I anticipate your prompt action in the matter under intimation to me at my mail id : [email protected]

Thanks & Regards

SM Shah
Adelaide Send email
 
Oct 4, 2017

Double charge

Good afternoon.
I recently acquired a 3 month signature from DCU online and the amount was charged 2 timeson the 28-09-2017.
I would like to know how to get the amount back on my credit card.

Please reply to the following e-mail: [email protected]
shahnewazalam2404 Send email
 
Oct 1, 2017

Unauthorized of fraudulent charges from my Citibank card

My citibank credit card ending with 5547 was used yesterday at a Microsoft Store. I can read that from the message. It was used for two transactions Rs. 5500 and Rs. 2. These are fraudulent transactions not made by me and I instantly got the card blocked. Please help with the same and block the delivery of product or service of whoever has used the same.

I am not using any Microsoft service or product.
PERichey Send email
 
Sep 6, 2017

Product Key

I've purchased Office 2016 and have not been given, nor can I find any access to my Product Key
JayneMSbill Send email
 
Jul 27, 2017

microsoft msbill.info

I can not seem to find a number I can ring from England to stop recurring payments I have received on my Card. please help
Firecomb16770 Send email
 
Jul 16, 2017

Un authorised charges

A charge for $99.95 has been charged to my credit card without my authority. Pls re credit my credit card asap. I did a $79 xbox live but havent bought anything further. Pls re credit immediately.
godsangel Send email
 
Apr 22, 2017

taking money from my account

Just dialed this 855 785 2511 for this Microsoft billing service, when you call only one person is talking to you, like he is at home, I asked him what their business do he claim they clean virus from computer. So, I told him that the company he so called works for in the past 45 days there are transactions from this site and I have never call them or talked to them until today. He sitting up hear questioning me I told him I ask the questions. Then this foreigner say he hate black people. Hell i'm all sorts of ethnics. I told that fool my bank fraud line called me to let me know of the transactions. I also told him I'm calling the police and giving them this number so they can get on this. They may be out of the country. I told him thou shall not still. And they are stealing from people. I just decided to research the website since this is the second time within 45 days. I have never given them a credit card number or access to my bank account. So I feel like they are hacking into people IP address, getting key strokes and just getting all in people personal space. There has been several complaints about this company or person stealing people money and no one in the white house is doing anything about it. Then he called back within three minutes with this number 515 999 5817 mr. number said it is a cctn clean. add removal. So everyone look out for those numbers there are scammers. They won't even say their name. 855 number is non -geographic the 515 number Des Moines IA.
EBean Send email
 
Apr 4, 2017

Unauthorized Charges

I have tried finding contact information to get in touch with MICROSOFT *STORE MSBILL.INFO WA but can't seem to find any information. I have had the following unauthorized charges billed to my account:
03/27/2017 26400809 MICROSOFT *STORE MSBILL.INFO WA $105.49
03/27/2017 21400800 MICROSOFT *STORE MSBILL.INFO WA $105.49
03/27/2017 27400809 MICROSOFT *STORE MSBILL.INFO WA $52.74
03/27/2017 27400809 MICROSOFT *STORE MSBILL.INFO WA $5.26
03/27/2017 20400809 MICROSOFT *STORE MSBILL.INFO WA $2.10
03/27/2017 23400801 MICROSOFT *STORE MSBILL.INFO WA $2.10

I need these funds returned as soon as possible but not sure what is required to be reimbursed.

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