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Consumer complaints and reviews about PAYTM

Abhina Send email
 
Oct 12, 2017

Fraud transactions

Fraud transactions in my account this is the second time happened. Without otp Num its happened
Rahulkumarvvv Send email
 
Oct 4, 2017

Customer Care Assistant manager

AAROOSH ANAND Send email
Paytm customer care 24X7 08910497251. Us On call 08910497251..
Sep 20, 2017
not received my transferred amount in bank.
i got refunded from IRCTC to my paytm wallet and i sent my wallet money to bank account on 13th septmber but i have not got my money refunded into my bank.please suggest me what to do next, my wallet transaction id is 14521297522 and bank transaction id is 65544811815. my paytm mobile no. is 7079567815.
I would like to tell you one thing very straight that all this inconvenience will spoil your good relations with us.
abhi1100 Send email
 
Oct 1, 2017

not received my transferred amount in bank

I transferred money to my friend with my PayTm Wallet but there was no money in his bank.

not received my transferred amount in bank

rajeshpundit Send email
 
Sep 27, 2017

Regarding transaction failure

I have paid for railway tickets online on 22.09.17through debit card powered by atm.my transaction id is 100000987859751.i have not got my money refunded in my account yet
Kindly resolve my issue.
AAROOSH ANAND Send email
 
Sep 20, 2017

not received my transferred amount in bank.

i got refunded from IRCTC to my paytm wallet and i sent my wallet money to bank account on 13th septmber but i have not got my money refunded into my bank.please suggest me what to do next, my wallet transaction id is 14521297522 and bank transaction id is 65544811815. my paytm mobile no. is 7079567815.
I would like to tell you one thing very straight that all this inconvenience will spoil your good relations with us.
Deepak Kumar Dubey Send email
 
Sep 9, 2017

Refund not received

Hi,
I used "Credit & Debit cards / Net Banking / Wallet (Powered by Paytm)" option in IRCTC web site to reserve tickets. Its already been a week but I haven't got any refund till date. Please resolve the situation or tell me how much time it takes.

for more information I am attaching irctc screen shot.

Refund not received

Akku24 Send email
 
Sep 7, 2017

Ordered not received yet show delivered

The worst customer service support team I have ever came across. Contacted 30 times in a day for product delivery issue. But still no solution. This will be my first and last time to order from paytm. Very frustrated and upset with the way you guys treat a customer.
Other apps are much better and reliable.

Ordered lg refrigerator on 3 sept. Max delivery date was 6 sept, on 4 September it showed delivered. Since then I am not able to track my order.
sumit_public Send email
 
Aug 31, 2017

Fraud transaction by PAYTM

Hi All,

I am writing here as I did not get any response via email and its been a month.

Fraud transaction happened with me through PAYTM ( I must say PATM is accountable for this). I lost trust on PAYTM.

I am unable to do something legally but don't underestimate common people as I know PAYTM made 200% revenue during demonetization, it does not mean you PAYTM won't care about us. The day is not too far when people will not use PAYTM and I soon start spreading words and experience which I felt.

I do not shy away to say that PAYTM is stopping INDIA to grow digitally and inviting frauds as I do not get a response on fraud incident. I make sure soon I will do something where you PAYTM management will regret by not responding to fraud incident.


Don't make fool reply to share transaction information which is already with PAYTM customer care mailbox.

Sumit.
Concern about 68% rural people who use PAYTM.
Devyani Send email
 
Aug 29, 2017

Password retrieve

I want to retrieve my paytm password, but the link is not available because I didn't provide email-id at the time of creating account
naga cahary desa Send email
 
Aug 26, 2017

transferred to bank accont

money is deducted 25-8-2017 from my 9908944525 paytm wallet but not reflecting in my sbi bank account
wallet txn id 13905864598
ajeetesh parasar Send email
 
Aug 23, 2017

not refunding amount against the canceled ticket

i booked a ticket on 10-08-2017 with transaction id 100000938116923. due to being in waiting list i cancelled it so after cancellation the refund amount generated of value 965.0 rupees. it's been 13 days the refund amount has not been transferred to my icici bank account.

on irctc website:
refund bank: Paytmag
refund id:100000177378533
transaction id: 100000938116923
refund date :13-Aug-2017
status: refunded
Janakiramulu Send email
 
Aug 22, 2017

Refund not received

I have booked ticket in IRCTC using payment mode Credit card powered by PAYTM.
Money has deducted from my credit card but ticket has not been booked.
IRCTC has processed the refund but i have not receive refund in my credit card

Please find the transaction details:

Transaction ID: 100000938119953
Transaction Date : 10-Aug-2017
IRCTC Refund date : 11-Aug-2017.

Please verify the case and refund my money into my credit card.
rajkumar906860@gmail.com Send email
 
Aug 17, 2017

rajkumar

mount deducted from bank account but service not provided
Against Order No. 1161388482 on date 14 Aug 2015 for Paytm wallet cash, Payment of Rs. 1947/- made by me via bank debit card. The amount deducted from bank but not credited in my paytm wallet.
Amount may please be credited back to my account immediately.


Mahesh Dewangan
E-mail: mahesh_k_d@yahoo.com
Mobile : 08969820452
rohinialte Send email
 
Jul 11, 2017

electicity bill should not be paid

My account balance was lost rs1470 for two times means total 2940 has been lost but electricity bill should not be paid.plzz send me my money in my account..
rougeOne Send email
 
Jun 24, 2017

Irctc ticket refund not reached

Irctc cancled ticket refund not recieved neither in bank or paytm account.Please take action soon as possible it has been 8 days.

Irctc ticket refund not reached

chiranjit2y Send email
 
May 31, 2017

Money not refunded to bank account

Hi Team,
I have booked a ticket in IRCTC from Howrah to Puri via PayTM and ticket was not booked but money was debited from account. I have checked my transactions in IRCTC and it shows money has been refunded on 12.05.2017 to PAYTMAG.
Similarly I have a cancelled tatkal ticket which shows the same refund status but I have not received the money back into my account. Neither it is in paytm wallet. Requesting you to refund the money back into my account as early as possible. Below are the details. Attached is the screen shot

1> Transaction ID- 100000834255284
CancellationID /RefundID- 100000834255284
Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm)
Transaction Amount:2420.0

2> Transaction ID:100000830649099
Cancellation ID:100000158850643
Bank: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm)
Refund.Amt: 380.0

Money not refunded to bank account

Rishabh tripathi Send email
 
May 25, 2017

RAILWAY TICKET CANCELLATION MONEY NOT REFUNDED

I booked a ticket on 13th May 2017 and then cancelled my ticket ...the refund status says that the amount is refunded to PAYTMAG... 12 days have passed but I did not get my ticket money refunded to my account .Please solve the problem and return my money
Ticket details
Transaction ID - 100000837651602
transaction date - 13 may 2017
Refund id -100000159996877
Transaction id- cancelled
Transaction amount -860
Refund amount-740
Bank -740
Bank- PAYTMAG
refund status - refunded
Refund date - 15may 2017
anubhav p singh Send email
 
May 18, 2017

amount loss

I have logged in to Paytm after a long time (more than 12 months). I had some balance in Paytm Cash which I cannot see in my Paytm wallet now, how can I recover it?

mob no 7405834606 plz call me
mathor676 Send email
 
Apr 27, 2017

hello sir

RESPECTED SIR

YESTERDAY i load 3500 rs from dena bank debit card to my paytm wallet money was deducted from my bank account and money was not showing in my paytm wallet pls help me i called in helpline no

7256812662 but not responding... pls sir help me....

THANKS WITH REGARD

KARTIK KAUSAL
upasna.501998 Send email
 
Apr 8, 2017

To cancel recharge

I have recharged twice..So I want to cancel this recharge.
Kiran sood Send email
 
Apr 7, 2017

Recharge not done

This complaint w. r. t jio summer surprise offer recharge of rs 303/- where i have done the transaction on 07-april-2017 at 12:39 AM through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number +91 7018 944 146 with order id 3038843552 and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same from past more than 12 hrs.

I request you to please refund my money. I did my recharge with the retailer again.
badal Send email
 
Mar 30, 2017

Payment refund

I doesn't found my refund money in my wallet.
A sarin Send email
 
Mar 12, 2017

Money missing from paytm wallet

I transferred RS 2000/- in my paytm wallet on 11/03/2017 vide transaction ID-7661239858 and 707013497227. My balance was Rs. 2776.54. Suddenly it has started showing 1026.54 without any transaction. Kindly resolve at the earliest. Pending which I have requested to block my paytm account. My contact no is-9686622730. Name A Sarin
s kumar Send email
 
Mar 3, 2017

deduct david card throw paytm

i am shailendra kumar my david card duduct money 5000 rupees kindly refund my money mobile no-9711309645
CPradeep Send email
 
Jan 14, 2017

Paytm blocks amount

Dear Sir / Madam,

My Name : Pradeep Chivate
My City : Pune, Maharashtra
My Mobile No : 9762949949
My Email Id : pradeepchivate@gmail.com

I have transferred Rs 100 & Rs 200 (Back to back) on 8th January 2016 at around 8.15 AM from my savings bank account, the amount of Rs 300 is debited (Ref - 70007981-V as per the sms receives from bank),from my bank account but still not added to my paytm wallet.
Now its more than 7 days i can not use my own money. The toll free number which is available for paytm customer care do not have any option regarding my issue & also do not have any option to speak directly with customer service agent.
I have already raised this complaint on care@paytm on 11th January 2016 on which i have received a reply in which I was requested for :-
Request you to share the following details with us:

1. Registered mobile number/e-mail ID
2. Recharge value
3. Order Number
However my issue is not regarding recharge it is regarding wallet balance.
I am very disappointed where paytm customer services are concern,it is pathetic that i have to beg again & again for my own money.

Can I hope that money will be added in my paytm wallet earliest.

Regards,
Pradeep

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