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PAYTM

India

Consumer complaints and reviews about PAYTM

juned Send email
 
Jun 15, 2016

Recharge Not done

11/06/2016, I made a recharge of Metro Card for Rs. 200/- but till date not credited.

Kindly inform.


Md Juned

91 7503191517
RAJESH SALUJA Send email
 
Mar 14, 2016

METRO CARD NOT RECHARGED

Yesterday, on 13/03/2016, I made a recharge of Metro Card for Rs. 200/- vide generated ID No.1597899648 & also TPDDL bill paid for Rs.3,920/- vide ID No.1709551630. but till date not credited.

Kindly inform.


R K Saluja

91 9899865654
S kedia Send email
 
Feb 1, 2016

Issue regardingProduct

Paytm shows mrp of the product is ₹599 on this 38%off and invoice is made of ₹374.But the actual mrp of the product is ₹261.whats all this? Company agree to provide refund but don't provide.
puja Send email
 
Dec 24, 2015

My Debit Card theft by someone and purchased via several online sites.

Dear Sir,
Please be informed that someone has stolen my card details by fake call.
request you to please find below transactions details which was made by online sites
and return the transfered amount in my same SYNDICATE account.
Note: I have already logged the complaint to the SYNDICATE Bank and local Police Station at my home town. So please help me out to return back my money.
looking for your possitive revert on it.
Accout No.:95022010040770
Account Holder Name:PUJA AGARWAL
Bank Name: SYNDICATE BANK
Branch location: BRABOURNE ROAD, KOLKATA
Amount MODE Application Name Transaction ID
2500 000000000045666 PAY U 213618851
2500 000000000045666 PAY U 213619625
1000 000000000045666 PAY U 213624838
5000 000000001944727 MOBILESS_PAYU 213625919
4000 5044920700 PAYTM 203786093
4000 470000000005344 PAYTM.COM 260044925
2000 504492070005453 MOBIKWIK COM 260045040
2000 504492070007981 PAYTM 200048980
1000 504492070005453 MOBIKWIK COM 200050592
1000 470000000003679 CCAVENUE.COM 253111199

Note: All the transactions are made on 22nd December 2015 between 2.29 pm TO 3.38 PM
As i heard about the consumer forum, User alway looking for best support and help. I would reqeust you to please do the needful
Also I have log the complaint with all the application owner to stop the delivery of the goods and return back the amount in my same account.
Ticket numbers are…
PAYTM Ticket :70007981
PAYTM.COM Ticket: 00005344
MOBILESS_PAYU Ticket : 00020041
CCAVENUE.COM ticket No.00003679
mobikwik com Ticket No. 70005453
PAYU Ticket . 00001824
Kind Regards,
Puja Agarwal
Email: [email protected]
Mobile: 9830516157
Alternate: 8961851867
akashnathyal Send email
 
Dec 7, 2015

Paytm deducted money from my bank account but they didn't send me the paytm cash.. ....

Paytm deducted money from my bank account but they didn't send me the paytm cash..... When I contacted them, they said that paytm haven't received your money..... They are saying contact your bank....What is the proof that paytm haven't received my money...... They are cheating their customers...... Why would the bank debit my money without paying it to paytm..... I trust my bank..... And i have already visited the bank...... They said that " bank is not responsible for the transactions you make online for shopping"...... Paytm must tell me what proof would i present before them.....
My paytm mobile no is 9086331961..... The bank transaction details are
""06/12/2015
eBIL/3738967181-/003277213
DR
500.00(INR)""
The paytm cash order id is 1382944142....
Please contact me through my email id [email protected]
9469356470 Send email
 
Nov 2, 2015

Transaction Failed of 24 hrs

I have made an online recharge of Aircel Number (9858011904) of rs.23 thorugh paytm.Com.They have send a message of successful recharge of the same with order no.3312226693/0055764367 but amount has been deducted from my PNB Current Account.I want money to be refunded to my account immediately.
mahesh dewangan Send email
 
Aug 19, 2015

Amount debited from bank account but service not provided by Paytm

I paid Rs. 1947/- to Paytm wallet against order No.1161388482 on 14Aug2015 by debit card. The amount was debited from my bank account but Paytm did not credit the same to my Paytm wallet and mentioned payment failure. I informed the same to Paytm through e-mail. In response, I received a reply mail from some Mr. Vijendra which is reproduced here.
Meanwhile, I approached to the bank also and submitted a complaint form of failure in ATM transaction. I was informed that the amount must have been lying in the dust bin (pending payments I understood) of Paytm which should be cleared by Paytm.

It is now 6 days passed after the transaction but no other response has been given by Paytm.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Spicepaytm21, Aug 14, 21:48:
Hi Mahesh
I’m sorry that added Paytm cash Rs.1947 did not happen.
We checked and found that we have not received amount for this transaction from your bank.
In such cases the bank automatically refunds the amount into your account. It may take upto 10 working days for the refund to reflect in your account. The refund timelines vary from bank to bank.
In case of any delay in receiving your amount, I request you to please get in touch with your bank.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Vijendra

mahesh_k_d, Aug 14, 20:13:
I made a payment of Rs. 1947/- to my paytm wallet through debit card against order No. 1161388482 on today dated 14.8.2015. The amount has been deducted from my bank account but the transaction has mentioned as payment failure in my paytm wallet and has not been added yet. Please clarify and arrange to refund the amount to my bank account/deposit in my paytm wallet immediately.
Mahesh DewanganEmail : [email protected] : +917828994877
mahesh dewangan Send email
 
Aug 17, 2015

amount deducted from bank account but service not provided

Against Order No. 1161388482 on date 14 Aug 2015 for Paytm wallet cash, Payment of Rs. 1947/- made by me via bank debit card. The amount deducted from bank but not credited in my paytm wallet.
Amount may please be credited back to my account immediately.


Mahesh Dewangan
E-mail: [email protected]
Mobile : 07828994877
virender Send email
 
Jun 21, 2015

Account Hacking

Complaint: > Login Issue , Account hacked, Balance deducted.
Hello
My phone no is 97*****222. Few days back, My balance in Paytm wallet was Rs.785 and Paytm couldn't complete transaction for recharge due to some reasons.it kept saying the transaction failed.

Then after a break of 4-5 days when i tried to access my account,i still couldn't complete transaction. I tried to update the app.
Then, I tried to pay(recharge) my Vodafone mobile no bill on 21.6.15 but not succeeded. Then. i logged out.
Then, when i tried again next time. i noticed i can't login using my EMAIL.Then, i used my Phone No and logged in and suddenly noticed that not only my
1. Profile Name was changed to 'charannatural '?
2.My Email Address was changed to '[email protected]' from the original.
But
My whole balance was gone.
I think my account is hacked
Please get the problem rectified and restore my paytm wallet balance.
soumitra Send email
 
Apr 27, 2015

Ticket #106343003: Mobile number -9164150222, payment got declined.

Ticket #106343003: Mobile number -9164150222, payment got declined.

Please refund my amount as soon as possible. Its beling 30days. Redicullous.

(Soumitra Choudhury, Apr 1, 12:28)


I have made payment Rs.2700 today from my hdfc bank account.
The payment got declined due y of technical errors.
Please confirm the status.
Mobile number - 9164150222.
Need immediate revert.


Thanks & regards
Soumitra choudhury.

Ticket #106343003: Mobile number -9164150222, payment got declined.

soumitra Send email
 
Apr 27, 2015

Ticket #106343003: Mobile number -9164150222, payment got declined.

Ticket #106343003: Mobile number -9164150222, payment got declined. Amount has not been transfered to my A/C. Its being more than 30days.

Redicullous, Despite of severla reminder & comminication.
harishrnr Send email
 
Nov 19, 2014

Regarding Payment Refund

I have made an online recharge of my tata sky account(subscriber ID 1133880219) on 1st November 2014 of Rs: 360 through paytm.Com. and I got a recharge successful message to my mobile with Paytm order no.667247835 and amount has been deducted from my ICICI savings account. but my TATA SKY DTH not get recharged, I spoke with TATASKY customer care people they ware telling they have not received any amount from Paytm, So I want my money to be refunded to my account immediately. or else will Lodge a complaint in Consumer court and will Publish this in all Social Media.
harishrnr Send email
 
Nov 19, 2014

Regarding Payment Refund

I have made an online recharge of my tata sky account(subscriber ID 1133880219) of rs.360 thorugh paytm.Com.They have send a message of successful recharge of the same with order no.667247835 but amount has been deducted from my ICICI savings account.I want money to be refunded to my account immediately.
gaurang2086 Send email
 
Oct 29, 2014

Regarding payment Refund against PAYTM Website

I HAVE PURCHASED PHILIPS SHAVER FROM PAYTM WEBSITE ON 01/10/2014 AND PAID THE AMOUNT i.e RS 2668/- FROM MY DEBIT CARD. AT THAT TIME MY AMOUNT IS DEDUCTED FROM MY ACCOUNT, BUT IN PAYTM SITE IT SHOWED YOUR ORDER IS NOT PLACED.HOW ITS POSSIBLE?? AT THE SAME TIME I ALSO CONFIRMED WITH MY BANK AND BANK ALSO TOLD ME THAT THE AMOUNT IS DEBITED AND TRANSFER TO PAYTM SERVER SUCCESSFUL.. I HAVE ALSO BANK STATEMENT OF MY DEDUCTED AMOUNT. THIS ALL DETAILS I HAVE ALSO SENT TO THE '[email protected]' EMAIL ID FOR THE REFUND MY AMOUNT, BUT THEY DID NOT GIVE ANY RESPONSE OF MY MAIL TILL DATE. I ALSO CALL TO THIS NO 09999391234 BUT NO ONE PICKUP THE PHONE. PAYTM IS REALLY NO 1 FRAUD CO.

PLEASE HELP ME OUT FOR THIS..AND TAKE NECESSARY ACTION AGAINST PAYTM.

Regarding payment Refund against PAYTM Website

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