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PNC Bank

United States

Consumer complaints and reviews about PNC Bank

kay228 Send email
 
Dec 2, 2017

atm

in the last week-Edit
THE PNC ATM AT 501 N FRONT STREET IN SUNBURY PA RIPPED ME OFF $20 TODAY,,,IF THE MACHINE DOESNT HAVE ENOUGH MONEY IN IT ,THEN IT SHOULD LET YOU KNOW, SO YOU CAN TYPE IN A DIFFERENT AMOUNT OF MONEY ,,, IT DEDUCTED THE FULL AMOUNT OUT OF MY CARD AND I DID NOT GET ALL MY MONEY,, I CALLED PNC AND THEY CANT HELP ME ,, THEY SAID TO DISPUTE IT WITH MY BANK OR CARD HOLDER,,,,
prasadshetty Send email
 
Oct 12, 2017

net banking

I have fill up the form of netbanking in kisan nagar wagle est bank and I have also told that when I have open the account that email id is change now [email protected] now the 776 in it I have call them so many time they have enter wrong mail id in sytem that [email protected] but not getting proper response from the exective person of bank my account no. Is2792 plzzz resolution this problem I have some emgergency of this.
JAGGARAO YALLA Send email
 
Sep 21, 2017

Delay of homeloan

I have applied home at Visakhapatnam,the executive person told to me within 4 days your was sanction.my regitration date fixed 23-09-2017.but till now not sanctioned loan, what happened delay my loan tell me.so please sanction loan immediately.
mestaunton Send email
 
May 18, 2017

Not Protected from Fraud

My Paypal Account was hacked and I stopped the payment through Paypal, as well as through the vendor from whom the criminal ordered merchandise. THREE DAYS LATER, PNC still removed and held the money from my account even after the payee reported it as fraud. This emptied my account and they resulted in fines and they will NOT restore my funds for another THREE DAYS. That's a good solid week of me with absolutely no money. I have experienced Fraud in the past and NEVER have I been treated with such a dismissive attitude and lack of action. No one cares and they are doing nothing to expedite a solution. I am FURIOUS! PNC is terrible.
Dissatisfied Send email
 
Dec 19, 2015

Holding a check

I have been a customer of PNC for quite some time. I deposited a check from my attorney for a settlement agreement and the check was held out by the deposit recovery unit per the consultant then answer my call when my account was overdrawn.! Mind you before deposit in the account into the ATM I called to verify that $100 will be available the first day and the balance will be there available the next day. Now I'm being told by a consultant and a "manager" Melissa Tolbert that it will be 5 days before they verify if the check is good. Needless to say I will be closing my account with PNC after having worked there for over 11 years! Note that checks are sent through a clearinghouse electronically so why would it take them 5 days to verify anything! Melissa told me to Google regulations CC that they have the right to do this. I found nothing in the Reg stating that! But I did see in the reg that $100 to $200 to be available the first day and additional amounts there after not holding the entire balance of my check that was deposited! It seems as though someone in the deposit recovery unit was having a bad day and subjectively made a decision to set the check of side until next week! Unacceptable to me.
steveben Send email
 
Mar 13, 2014

Extremely rude managers and tellers!!

In 2003 I was a victim of the Nigerian scam. I had an account at PNC Bank at the time and deposited a check that I thought was real. Come to find out, it was a fake check and I almost got sent to jail for it, like I was the criminal and not these Nigerian national terrorist con artist criminals. The bank immediately closed my account and asked me to leave. The people in Pittsburgh were extremely rude and threatened me on the phone. My family and I thought we were going to have to get a lawyer. In my recent dealings with PNC, I can't get an account due to being on food stamps, and the people at the Marlton, NJ Shoprite branch were extremely rude and said I needed to have an account with them to get the change I needed for public transportation. Even with my Dad standing there who has a PNC Card!! She was extremely rude and so was the manager I had to deal with who said the next time I come for change to please get an account. Never had that kind of trouble at any other bank but this one. My advice, avoid PNC like the plague!!! Greedy bastards!!!!
Jamlady10 Send email
 
Feb 27, 2014

credit card com[plaint

​Applied for an offer to get a credit card, whereby, if i charged $750 in the first three months, I would get equivalent of $44 in pts. I applied. I did not receive info as to the start date, and when I realized it, i called and was told I still could charge the $750, that I still had a few days to do so. I did so. The agent noted it in the record. When it came time to get the points, they told me I was past the 90 days. I told them to look at what their agent told me. They said, a supervisor would call me. I have an answering machine. Nobody called me within the 3-5 days I was told it would take to hear back. After 10 days, I called, which was 2/26/2014 and was told they weren't honoring the agents comments and that i had gone over the 90 days. If I had been told that when I called, I never would have charged the additional $750 as I did. They are scam artists. I looked on line and there are others who have similar complaints against PNC.
User924525 Send email
 
Mar 28, 2012

Scam charges

Can someone please tell me how I get a hold of Verizon Pen-it is showing on my credit report and I paid it over a year ago. I cancelled my landline and they evidently assigned me aother account number but never told me about it. I never received a bill until it went to a collection agency as soon as it was explained I went and paid it and now it is showing on my credit report paid but for pay status it is showing Collection/Chargeoff does any body have a number I can call to get status to show settled-it really messes your credit up when it shows up as Collection/Chargeoff. My email is [email protected].
User924523 Send email
 
Mar 28, 2012

Scam charges

I just went into a PNC Bank that is right across the street from me. Yesterday I asked for a check to be made out-she did that, then that night I had to open it and ripped the check-which is definitely my fault.But today I took the chek in and they said they needed the receipt, I called yesterday so why didn't they tell me then? When I was there I wondered why they wouldn't ask the person who had signed the check.I had to go back. Today I was calling about you doing it at every branch when on your answering service it asked for my ID # it should say 9 digit so I won't get confused, it asked a second time for a number I thought it was talking about my 4 digit # it wasn't- again it should say 9 or 4 digit # so I won't get confused.When I finally got thru I forgot what I was calling about.I was wondering if the receipt had to be sent to home office, is that the reason? Another thing why don't you have a Debit machine there for
the customer to use? Oh, and I do get confused-so please don't get me more confused, Okay? This branch is 11700 East 15 mile Sterling Heights Mi. I really like their personalities so please Don't change thir positions. Sincerely Jean Calder-I have to take a bus to get to other banks
User Send email
 
Mar 28, 2012

Scam charges

PNC bank, among others, uses the predatory practice of clearing checks 'highest to lowest' first. This creates a huge profit capitalizing on small customer errors.

Example:

Account balance on any given day is $500. Yesterday, you used your bank card for $20 and say $30 and didn't enter the items in your checking account register (an error which I agree you should pay for, after all it is your mistake which will cause the following but it is PNC's greed which will exponentially raise the cost of your error).

At the same time those two debits are clearing a check which you wrote comes through your bank for $475. PNC now employs the predatory practice of what is called 'highest to lowest'. Here's how it works. By disregarding the order in which the debits are presented PNC formats their internal program to clear the highest presented item first and continue in that order until everything is cleared.

If by random chance the other items comes through first, here is what will happen to your account. Balance $500. Deduction $30 (cleared). New balance $470. Deduction $20 (cleared). New balance $450. Check in the amount of $475 (overdrafted) balance negative $25. Total NSF charges $36.

Here, instead the predatory way PNC calculates the withdrawals, disregarding the order in which they are actually presented but instead re-ordering them in the way most harmful to you and most beneficial to them. Balance $500. Deduction $475. New balance $25. Deduction $30 (overdrafted). New Balance -$5. Deduction $20. New Balance -$25.

So, because of their greedy, anti-customer predatory practices PNC has now manipulated your withdrawals to double the fees you were charged for your error. If you ask PNC why they did this, they will give you the continued repeated lie every bank involved in this process gives you. We take these out highest to lowest because the highest might be a mortgage and we don't want to ruin your credit or cause you any embarrassment.

BS!

The fact is, if your account is presented with a check for $475 which overdrafts your account $25 there is NO bank in the country which is going to return that check and cause you 'embarrassment' or 'ruin your credit'. NONE!

What makes this deceiving practice all the more detestable is this above stock lie they give you. Banks, wake up! You may be able to continue to lie to each other because you're all out of the same ilk (which is probably why none of you will lend any money to each other and we, the american people, have to go into our pockets to bail out your greedy ignorance) but don't underestimate the intelligence of the average american.

There are those of us that know exactly how you operate and this post is intended to inform even more.

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