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Premium biscuits

United States

Consumer complaints and reviews about Premium biscuits

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Oct 18, 2017

Premium biscuits

Please reconsider the packaging. Ever since the cardboard boxes were removed in favour of flimsy plastic wrapping, the number of broken biscuits in each foil pack is very disappointing.I opened a foil bag today. About 70 per cent were broken. Thanks.
[email protected] Send email
 
Oct 18, 2017

Premium biscuits

I like the taste of Premium biscuits, which is why I buy them but since the change of packaging, the number of broken biscuits in each foil packet is really disappointing. Please reconsider the packaging.
[email protected] Send email
 
Oct 18, 2017

Premium Biscuits

The new Premium biscuits are smaller and do not taste as good. The packaging is environmentally unfriendly and many biscuits are broken. My wife and I are now purchasing different biscuits. What a shame - you had a good product but you obviously employ poor decision makers
Karen Eggers Send email
 
Oct 17, 2017

Premium Lite Biscuits

Here I was thinking I was just being old and cranky because I can no longer buy my favourite Premium Lite Biscuits that I have for lunch everyday. But no, I discovered that I'm not the only one disappointed & frustrated at the changes made to Premium biscuits. I tried the sesame ones, but they were all broken and didn't taste as good, so guess what, I've had to change brands. Why oh why, do companies always want to fix something that isn't broken. ie, cadbury chocolate and shapes biscuits! Now Premium!
Blondie Send email
 
Oct 16, 2017

Premium biscuits

I too don't like the new premium biscuit packaging, half the biscuits are broken, they are slightly smaller, my kids have been having them for school lunch, not anymore we have another chosen another brand.
J Thomas Send email
 
Oct 5, 2017

new premium biscuite

Another lost customer ,
Smaller : Not impressed
Flavour : How can the original flavour not be duplicated surely just follow the old formula

This is how to ruin an iconic brand
JennyH Send email
 
Oct 4, 2017

Preium biscuits

I too went to buy Premium biscuits and walked out of the store without any. I don't like the environmentally unfriendly packaging. The small packets are too small and as I am lucky to live within a two minute walk of the supermarket and don't actually have a pantry only four drawers the big one was too big. I also thought the biscuits would be broken but to discover from other comments that they are thinner and taste different is unforgiveable. If it aint broke, don't fix it.
[email protected] Send email
 
Oct 3, 2017

Premium biscuits

Premium biscuits have been a family favourite in our household for many years, not anymore! The new packaging leads to most of the biscuits being broken, they are smaller, thinner & less tasty, not happy, the old saying of ‘when your on a good thing stick to it’ comes to mind, surely these companies learnt something from the Cadbury Block chocolate fiasco!!! Bring back original premiums in the box!
nljonnes Send email
 
Sep 28, 2017

taste and size of biscuit

I regularly buy premium original biscuits. Usually no issues. I could only find the value pack with the little packs of smaller biscuits. The taste is not the same, no where near as good as the real originals!
Disappointed. :(
steve1 Send email
 
Sep 23, 2017

Premium biscuits

Cant find proper premiums in my supermarkets. All they have are the small , fragile , pathetic "on the go" versions. i wont be purchasing these
steve1 Send email
 
Sep 23, 2017

Premium biscuits

Cant find the proper Premiums in supermarkets , all they have is the new small ,fragile , pathetic "on the go"
Marg43 Send email
 
Sep 12, 2017

New packaging of premium biscuits

Hi, I have premium biscuits for lunch almost every day, no more. Packaging is rediculous, what idiot thought that one up. The biscuits are broken, and how much is it adding to rubbish/global warming. Please bring back the box, I really don't like salada biscuits, don't care what size they are, just bring back the box. Thank you. M. Parr
noellege Send email
 
Sep 6, 2017

Premiun biscut size

What !, your products that good and the competition is that week that you can afford to give your customers less.
Less value, less convenience, less environmentally friendly packaging.
Obviously I'm going to say it's a poor call because I'm getting less but I'll be looking for better value and I don't think it will be hard to find.
I hope the increase in profit makes up for the decrease in sales, I'm sure you've done your research, but I would have thought that looking after established customers while seeking new ones would be a better option, but I'm only a customer.
Salada Clixs Jats etc etc here I come.
wood Send email
 
Jul 26, 2017

Premium biscuit change

Disgusted that Premium biscuits have been reduced in size and put into a bag. Do you know that at least 1/3 of those biscuits are broken when you buy them. What was wrong with the box? I have just bought my second BAG of biscuits to give you a second chance, but guess what, 1/3 of the bag has broken biscuits. I have just bought my last bag of Premium biscuits.
G-dogg Send email
 
Jul 18, 2017

Changed packaging and biscuit size

I am not happy with the sneaky way you changed the size of the premium biscuits at the time you sneakily changed the packaging from box to bag. Who wants to buy biscuits in a bag? What was wrong with the way they were? That is the last " bag " of premium I will be purchasing. I will go back to Salada bickies..... NOT HAPPY!!!

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