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ParentAdvocateSmartTuitionā€˜s Profile

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Member since Dec 19, 2014
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Smart Tuition - Online Bill Payments [New Complaint]
Smart Tuition does not recommend online bill payment at this point in time because it is not the most efficient way to make a payment. I would like to...
Smart Tuition - Smart Tuition [New Complaint]
I'm sorry your unhappy with delivery times for payments. We do offer more efficient payment methods other than mailing payments or online bill p...
Smart Tuition - Smart Tuition [New Complaint]
Smart Tuition offers a variety of payment options to avoid late fees. We offer automatic debit, one time payments on our website and by phone, cash p...
Smart Tuition - unreliable and irresponsible customer serviceI [New Complaint]
I apologize for any frustration that you experienced. Please email me your information with your family ID and I will contact you. My email address ...
Smart Tuition - Smart Tuition [New Complaint]
If you are having any issues with your account please contact the parent help center at 1-888-868-8828 or email me directly at [email protected]
Smart Tuition - Consumer complaints and reviews about Smart Tuition [New Complaint]
I apologize for any frustration you are experiencing. We have attempted to answer your complaint on another website. If you want additional assistan...
Smart Tuition - Convenience fee? [New Complaint]
I apologize for any frustration you are having with credit card convenience fees. Smart Tuition discloses the credit card convenience fee on the phon...
Smart Tuition - late billing to extort late fees from parents [New Complaint]
Good afternoon,

Smart Tuition has been working with private schools and religious organizations for almost 30 years. We are not in the...
Smart Tuition - Late fees [New Complaint]
I apologize for any frustration that you have experienced. If you would like to speak to me about your account, please email me your contact informat...
Smart Tuition - Expensive fees [New Complaint]
I apologize that you feel that Smart Tuition has expensive fees. If you would like to review your account please call me directly. I can review with...
Smart Tuition - Exorbitant late fee [New Complaint]
I apologize for any frustration that you are experiencing with late fees. We offer many different options to pay tuition on time. If there is a reas...
Smart Tuition - Online Bill Payments [New Complaint]
Good afternoon,

I apologize for any frustration you are experiencing with payments made by online bill pay. Over the last few years, m...
Smart Tuition - Smart Tuition [New Complaint]
I apologize for any problems you are having with Smart Tuition. I would like to discuss your situation. Please email me at [email protected]
Smart Tuition - Consumer complaints and reviews about Smart Tuition [New Complaint]
I apologize for any frustration you are experiencing with Smart Tuition. I would like to discuss your account with you and see if I can assist. I ca...
Smart Tuition - Smart Tuition [New Complaint]
Regarding the previous post and the parent filing the BBB complaint we have waived the late fees. The school initially declined to waive the late fee...

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