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Singapore Immigration

Singapore

Consumer complaints and reviews about Singapore Immigration

kanya Send email
 
Dec 10, 2012

Immigration officer,services and the systems

Early in the morning i was at woodlands checkpoint queueing waiting for the sbs bus 170..suddenly out of nowhere few guys just cut queue. i scold them..they told me now wot can you do go and call polislah...i was frustrated. wouldn't the singapore police officer help in crowd control ..as i see them they were just sitting there doing nothing.
My second complain is about singapore immigration officer, i feel that they don't have manners towards people they just yell at them for no reason. as i was waiting for turn i got the most slowest custom officer..he works very slow and he is not energetic at all. when it was my turn he asked wot was my name instead of looking at my face he looked at my bosom..when he noticed that i was looking at him.. he immediately ask to read out my id card number.
i feel that the immigration should place someone to control the crowd at bus queuing area and the officer should have more manners towards people. we are not animals, we are not blind,deaf or dumb. we are people with brains don't treat us like we are a piece of crap. we are human beings.
acidifier Send email
 
Jul 1, 2012

PR and Citizenship Offered

I've found out recently that if you do sign up to be a Prison Officer if you are a foreigner for 3 years contract you'll be offered a choice of getting a PR or Citizenship in Singapore automatically. Wouldn't this be considered a loop hole which will allow foreigner an easy way out to get a PR or Citizenship in Singapore? That you'll just have to bear the 3 years contract as a prison officer and then end up with a PR or Citizenship in Singapore? Are the immigration rules of Singapore so loosely guarded?
User927647 Send email
 
Apr 4, 2012

Bad attitude of Immigration Officer

i have com
User927647 Send email
 
Apr 4, 2012

Bad attitude of Immigration Officer

i have complient to singapore immigration mr bajaj deepak shivkumar.his passport.no 5035173 dateof birth 30/8/1982 issued date 18/06/2009 expiry date 17/6/2019 he doing inlegail hawking in singapore last two years know his multiple visa was finish form mumbai india so plz dont allow him for multiple visa
Visitor Ask For Better Service Send email
 
Mar 3, 2012

Bad attitude of Immigration Officer

I was visted Singapore with my boy friend on 7th August 2009. My good mood had been spoil when I approaching immigration. The officers there work very slow and their attitude are bad enough to spoil Singapore image.

There was a westerner family queing infront of me, they were approaching the officer all together in the same time. When it was my turn, I was intend to approach the officer together with my boyfriend as what we usually do when visit other countries. However, the officer only want to attend one person in one time and asked me :"you are adult, right?" which make me feel insulting. When she saw the location which I was going to stay, she as me to write down the full address instead of location name as this is not hotel (I was staying with my relative). Again, I felt surprise, are they expection all the visitors memorize their relative's full address when visiting them? I was intend to call my relative who was waiting outside airport, but eventually the officer just asked me for my handphone number instead of full address. I wonder why she didn't say earlier when she found out that is not full address.

My boyfried was approaching another officer, he step infront the officer before the officer call for "next". However, the officer scold him :"you should come here only when I call you!" Just because the officer is chatting with her colleague. Most funny thing is, the officer who my boyfriend approached was not asking for full address of the place we staying.

I can't see any customer service here. How can an officer insult a visitor and giving different treatment to different races? How can an immigration officer chatting while working especially during the long que and scolding visitor for stepping infront of her before she call? How can the officers having different standard of checking the card of enter to the country?

I can say immigration is the first party which contact by foreign visitor. Their bad attitude to visitor will spoil the country's image. I hope Singapore government can do something for improvement.
ThomasFrd Send email
 
Mar 3, 2012

Bad attitude of Immigration Officer

I think it's about time a country like Singapore implements a customer satisfaction check at their custom/immigration. This bad experience came this morning as our family travelled across the Woodland immigration border. Why is it so out of ordinary for a Singaporean immigration official to come across someone who can't write places name (in Singapore) on a white form? And be laughed at by the official? The male official speaking (in Malay) to my father in such a rude manner really brought shame to every Singaporean. Okay, my father is 70 years old and he doesn't write well in English or places names, but he converses well in Malay and Chinese. Our culture taught us that we should respect our elderly as they are the ones that built the nation before our generation.
My father worked all his life and made a successful business, traveled to many countries, never had he been laughed at, worse than any verbal insult to an older man.

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