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SNGPL

Pakistan

Consumer complaints and reviews about SNGPL

Mehtab Faiz Send email
 
Sep 6, 2017

Name change

Sir Consumer No. 49095940034 ha lakin meter Abid k name ha lakin ma apna meter apny name py kena chata hon to plz help me.
Saqib Send email
 
Aug 17, 2017

for change of gas meter

Sir,
it is stated i am the resident of ward no 4,shahid sheed road shorkot city .I got account ID 24857759161.Mine meter number GA26563773 stopped the supply of gas on 27-07-2017 of which report was submitted on 28-07-2017 at phone number 0475501283 and they gave complaint number 20. I submitted complaint on 02-08-2017 at 1199 and was given complaint number 1518195368 from them .After again try for this i got again complaint repeat numbers 6658709153 and 2030557860.Sir, my stove is off approximately from 20 days .I try again and again but all in vain.
I pay bills regularly . No dues are left behind .Kindly by replacement of gas meter supply should be rehabilitated so that we should away from these difficulties
Applicant: Muhammad Akhtar, ward number 4 -shahid sheed road shorkot city (district) jhang

phone number:0333-6765166
juttamir Send email
 
Aug 8, 2017

service and meter not install

DEAR SIR I GAVE APPLICATION FOR GAS CONNECTION SINCE 2014 AND MY GAS METER DEMAND NOTICE CAME IN 25-10-2016 I SUBMITTED DEMAND NOTICE BUT GAS OFFICE NOT INSTALL MY METER AND SAID YOUR PRIORITY NO IS NOT COME WHEN YOUR NO CAME METER INSTALL SIR PLEASE HELP ME
ahsan ali Send email
 
Jul 29, 2017

Calculation Mistake in bill

Sir,
It is to inform you that, i have received the bill of amount =6960/- in the month of june but according to consumed units of my bill is of amount =234/- rupees only in total amount is showing =6960/-. I have already complained to nearest office at sama shopping centre university road, i have also attached a CNIC copy, an application and the bill to your office and staff said that due to some mistake this problem is done and it will solved in approx 10 days, but the problem was not solved yet.

Please look into this matter we are appreciating your services and this is first time in my life that i face any problem from SSGC. Your immediate response should be highly appreciated.

Costumer # 8065350000
Mobile # 03333122811
Email : ahsangossip@gmail.com
Ahsan Ali Shah
masoodmd1 Send email
 
Jul 22, 2017

Bill Correction

السلام و علیکم ، گیس بل کی ادائیگی ہر ماہ بذریعہ بینک انٹرنیٹ سے ادا کر دی جاتی ہیں ۔ ماہ اپریل کی بھی بینک نیٹ سے ادا کر دی تھی لیکن ماہ مئی میں بمعہ جرمانہ220 جمع مئی کا بل 200 ٹوٹل 420 کا بل وصول ہوا جو بندہ نے ادا کر دیا تھا بذریعہ بینک نیٹ سے، آج ماہ جون کا بل بھی ادا کر دیا ہے

آپ سے گزارش ہے کہ ماہ اپریل کے بل پر نظر ثانی فرماوے آپ حضور کی عین نوازش ہو گی

بینک کی اسٹیٹمنٹ منسلک ہے

اکاؤنٹ نمبر 81496100009 بنام غلام قاسم

موبائل نمبر 03361111459

Bill Correction

M. Aslam Butt Send email
 
Jul 12, 2017

BILL NOT Received

The very FIRST GAS Bill supposed to be paid by 04th July 2017 has neither been delivered nor been UPLOADED for taking its copy. When I contacted the Emergency Number 1199 , it was revealed that the Last Date for payment ( as shown in the system ) was 4th July 2017. A complaint has already been registered with 1199 ( Complaint # is 8409787871 dated 11the July 2017). Can some one in SNGPL look into this matter?

Group Captain S. Aslam Butt House # IH-454 C/O AD Housing PAF Falcon Complex Gulberg III Lahore
CONSUMER # 80946290592
ZULFIQAR ALI KHAN Send email
 
Jul 6, 2017

GAS LOADSHEDDING

Ii is submitted that our village Baja residents badly affected by gas load shedding,local gas office incharge provides gas to CNG Stations and taking heavy bribes from the CNG gas station owners and deprived our village Baja District ,Swabi from Natural gas supply.it is therefore requested to solve our problem and help us in restoration of gas supply,

Thanks,

Zulfiqar ali khan
village ;Baja,
District;Swabi
Haseeb Send email
 
Jul 6, 2017

sui-gas pipe broken

The sui-gas pipe was broken 12 days ago and still no one come to fix that i complaint 50 time but still no one came. Need your urgent attention please.


Haseeb
Contect# 03475195103
mansoornoori Send email
 
Jun 22, 2017

Need Repair For Broken Gas Pipe

The sui-gas pipe of my house was broken three days ago and still no one from SNGPL Rawalpindi has come to fix it even after many complaints by phone. Complain numbers are: 3793393147 & 3631792897. Need your urgent attention please.

Mansoor
Sazam5024 Send email
 
Jun 17, 2017

Bribery and unlawful recruitment

Dear sir/madam,

I am raising complaint against Muhammad Aslam. He works at suigas Gujranwala (Sui gas road) office. He takes bribes from number of people for illegal gas connections. Writing off bills. He recently got his son (name: Nouman Ahmad) a job at Sui has office illegally. His son is not capable of passing any eligibility exams for job at Sui gas company. Even he has previously failed number of times the same exam. I demand a strict investigation against Muhammad Aslam and his son Nouman Ahmad for bribery and illegal recruitment.
umar Send email
 
Jun 8, 2017

overbilling

Sir last 4 months my gas bill against consumer #37203900008 is exceeded up to limit. I already make complain 3 to 4 time at local sui gas office.they change my gas meter three time but problem still not resolved. Last two months bill not received.Sir i am government employer and i am out of city and this is big problem for my family. Sir kindly adjust my gas bill and change my gas meter if necessary. I will be very thankful to you.
AsmaMajid Send email
 
Jun 2, 2017

Extra billing in term of Fitting charges/sales tax

Respected Sir,
My a/c 58260923824 Meter No. MG.28448592

Rs.293/- has been extra added in term of fitting charges/ 7%sales tax in my April Bill 2017. nothing is doing by the department in term of fitting but charges is added in fitting term. I m a poor women and cant afford such type of taxes. my totally bill is Rs.200 and extra charges are Rs.293/-
I visited the nearest office but no action taken and also misbehave by official .
Kindly adjust my bill according to my consumption of gas and extra charges be illuminate. Kindly take necessary action against my complaint.

I also complaint to CM PUNJAB
kindly oblige me as i am a good consumer and never miss my bill to pay.

Thanks

Asma Noreen
03336004128
muhammad shoaib Send email
 
May 31, 2017

under ground dameage line lickage of gas

we have many complaint launched on help line but no body response from gas department just linger on and in case any incident of there side we are going to launch complaint chief minister about his mater and department against complaint so again informed urgent required rectification of fault of damage gas line

Muhammad Ramzan
house no 2896 bhosa mandi saddar rwp
arslan bhatti
mandar gali saddar rwp
Rania Send email
 
May 26, 2017

Bill Correction

AOA
I am writing to inform you that my Sui Northern Gas Bill month of Feb Consumer id# 43186669537 has paid on dated 20-03-2017 at Allied Bank Branch code 5111 Sialkot. Bill's due date was 20-03-2017. But i find this quite alarming that last bill's paid amount department again include in the March bill. I correct the bill from the concerned department but in May's bill same mistake repeat. I visit again Sui gas office they clear the error but concerned officer behave rudely. why it is happening again and again with me. please investigate the error and inform me of the steps you are taking to avoid this problem in future.
Aqsa Nisar Send email
 
May 25, 2017

Bill Correction

I paid bill of last month after the due date but it was paid. Now the bill of last month is also included in this months bill, Kindly tell me how to correct it,
m.shoukat Send email
 
May 11, 2017

Bill payment

I paid bill through credit card Habib bank in consumer account 32625300002 m.Akhtar rs8240 date2/5/2017 and 22625300003 m Afghan rs1190 date2/5/2017 sngpl received Ammons but again returned to hbl why please check and save fine to me to pay next month
Awais Khan Send email
 
Apr 14, 2017

Meter is Sticky

A.o.A sir, Meter is sticky and our bill is high.
Bill id: 51752610009
Address: Itehad Street (Kharaad Wali Gali), Chaman Park, Naya pull, Fateh Garh, LHR
Cell : 0310-4532874
faiqilyas Send email
 
Apr 12, 2017

last bill bay

last bill gas ka march information bill pay ho gae hai ka nai ph 03129887400
mbillalch Send email
 
Apr 4, 2017

Bill Deliver late and some time did not deliver

AOA
Respective Sir here hajvery Town Multan Road Lahore Bill deliver very late and some time did not deliver
Please register complain against it
or contact my for further details

Muhammad Bilal
0333-7649687
mtalal Send email
 
Mar 27, 2017

NO GAS SUPPLY

Dear sir:

Since last 6 day we have facing the same problem that their is no supply of gas the resident of area House #L-1403 Sec 4-B Surjani town karachi. sir we are suffering with the problem of gas supply.

there is no gas in the whole lane weye called many times we have submitted complaint daily basis but no result so kindly plzZz resolve my issue
mujahid804 Send email
 
Mar 20, 2017

Unscheduled Load Shedding

Assalam-o-Alaikum,
Sir Ham Maqbool Colony Hamaitian ka rehaishi hain aur hamaray ilaqay main 18 hours load shedding ho rahi ha jis ki waja say log bahut preshan hain. Baqi areas main load shedding nahin ho rahi. Hmara problem solve kiya jaye. Apki meherbani hogi.
M.Mushtaq Ahmed Send email
 
Mar 17, 2017

ISSUE OF DEMAND NOTICE FOR DOMESTIC CONNECTION

ISSUANCE OF DEMAND NOTICE FOR DOMESTIC CONNECTION

Respected Sir,

With due reverence, it is stated that i have applied for domestic gas connection vide Application No. 23719804025 dated 04.02.2015 ( Snapshot attached). The application was submitted at Hassanabdal office of SNGPL. but demand noitce has not yet been issued . Your kind help is solicited in this regard.
Your sincerely,

M.MUSHTAQ AHMED
CNIC # 34403-1876965-7
CELL # 0300-9790795

ISSUE OF DEMAND NOTICE FOR DOMESTIC CONNECTION

nisarahmed Send email
 
Mar 11, 2017

Gas bill doe not show online

Consumer number 28603431199
Your website states I can view my bill online when I type in consumer number
Nothing shows when I type in my consumer number. Can you check and let me know why no bill shows online . I use apple ipad
Email : nisarahmed2040@gmail,com
Haroon Jadoon Send email
 
Mar 8, 2017

Gas Bockage

AOA,

Dear sir hamare Sui Gas last 4 days se band hai. is ki main ne complain be ki hai. jis ka complain no. 8358728660 hai par koi bee us ko solve karne nahi aya. Mehrbani farma kar mere is issue ko solve kia jae.

Regards

Haroon-ur-Rashid Khan S/O Muhammad Farid Khan
House No. 109-A, Mohallah Asifabad, Malikyar Road,
Tehsil & District Haripur, KPK, Pakistan
Consumer No. 79681040006
Cell No. 0332-5107770
waqas4 Send email
 
Mar 3, 2017

No supply of gas

Dear sir:
Since last 6 or 8 years we have facing the same problem that their is no supply of gas some times low presser the resident of area House #521 to 546 Mohhal Fazal Haq Sahebzada Sharki Andaroon Yakatoot Mundabiri Street # 3 Peshawar City. sir we are suffering with the problem of zero & low gas supply .
there is no gas in the whole lane weye called many times the gas labor but there is biggest problem in gas pipe we have submitted complaintson daily basis but no result so kindly plzZz do something its not the problem of one home but a whole Street#3 Mor then 30/40 Houses.

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