Talk to the home office
I've been trying to get Suddenlink service in Branson for a year and a half. I've been promised service, with an installation time given, three times. All three times they failed to show without any notification being made to me that they had decided not to make the installation. I've done everything I know to do to get service, but they promise yes, and they do no. I've come to the conclusion that Suddenlink is perhaps the worst cable provider in the nation, and that Branson, Missouri has the worst run Suddenlink office in the nation. And as for tina-AT-suddenlink-DOT-com, to whoever you are that plays that part making your insincere little "I'd be happy to help you, and I just don't know what happened" comments to all of Suddenlinks justly unhappy customers posting everywhere on the internet and at YouTube: You want to make us into happy campers and Suddenlink believers? Then FIX THE PROBLEMS AND PROVIDE SERVICE AT MY ADDRESS!