Log inRegister
Submit Complaint

Triton Global

Canada

Consumer complaints and reviews about Triton Global

richardsirma Send email
 
Feb 13, 2018

Fraudulant Company/Scam Artists

I received my Bell Aliant bill and found a long distance charge applied to it from Triton Global 807-788-1246 for directory assistance, dated January 11/18. I have no idea who this company is and why they ripped me off for $3.89. I can see from reading online that I am not the only one this company, Triton Global has scammed.

Bell Aliant my telephone service provider has taken off this charge and advised me to call Triton Global @ 1-866-340-4990, Option. #1. I took their advice and called that number and a lady answered and told me that I had called President's Choice MasterCard on January 11th and Triton came online to tell me that the toll free # for PCMC which is 1-866-246-7262 had been changed and that I had agreed to pay $3.89 to get PCMC's new number. This was a lie. They gave me PCMC's new number supposedly but it was the same number that President's Choice has had for years. The same number I had called that Triton Global had intercepted to scam me with a directory assistance charge.

I told the person from Triton that this was a scam and how dare they charge me for something that I had not agreed to and from what I had read about them online they have been ripping off lots of people. She was very upset with me. She said my number would be blocked and they would not charge me anymore and then hung up on me.

My question to you National Consumer Complaint Board why is this continuing to happen to people. Why is Triton Global allowed to rip folks off? Why are you not stopping this company? Why aren't our telephone service providers protecting us from this company?

Sincerely,

Irma Richards
richardsirma@live.ca
jolab58 Send email
 
Jan 5, 2018

Fraudulent Charges

I noticed on my 68-page business phone bill, a charge of 3.89 plus tax for a 1-minute call to 807 788 1246. Our long distance rate is .01 a minute. I have seen many similar complaints regarding this company. Why are they allowed to continue this fraudulent activity?

I don't scrutinize our phone bill each month, so I've no idea how often this may have occurred.
pecn Send email
 
Dec 22, 2017

Phone charge 3,89$ Cdn

I received a call from this company i have just answered no discussion and i received a charge of 3,89$ on Bell company on my bill for a long distance.
pecn Send email
 
Dec 22, 2017

Phone charge 3,89$ Cdn

I received a call fromm this company i have just answered no discussion and i received a charge of 3,89$ on Bell company on my bill for a long distance.
Danuta Send email
 
Nov 16, 2017

Triton Global Assist-ann

On my Bell home phone bill there was a charge of $3.89 plus HST (dated October 11th) for the phone call that I never made.

The bill shows that the "call" to #807-788-1246 lasted 4 minutes!

Dana
NiceGuy Send email
 
Aug 30, 2017

Charge on my Telus Bill

BEWARE with this company!!!!

I received a $4.99 charge on my phone bill and I had no idea how could this happened as I never signed up anything with them. I had to call Telus to block it from happening again.
This company is a scam.
Sarahcanada Send email
 
Aug 17, 2017

DirAssist charge fraud Triton

I was charge 4.99$ to talk to an operator I never talked to while I was trying to get in contact with the gouvernement (A 1877 number which is free in Canada) when I called their costumer service I could only talked to one person who would not transfer me to anyone else. I called Koodo who contacted them and talked to the same person. They asked if a bought a App or somethingg (which I did not) and finally the gave my 5$ back. Does someone know who Triton is or if I can file a complaint for them somewhere ? Thank you.

The costumer service number they gave me is 1-866-995-6636. I worked in a call centre for years I and this did not seems legit.
chirag21 Send email
 
Apr 30, 2017

$4.99 charge for some service which i never used

Hi My name is Chirag. I was trying to contact my Pc financial master card on APR.29.2017. Instead of dialing 186*** by mistake i dialed 188-****-***. I could not hear anything after that other than some noise and the call got disconnected in 7-8 seconds. Immediately I received a text from that you have been charged $4.99 on your mobile device for using DIRAssist service and wanted me to call their customer service. I tried the number that but no one replied. I have never used this kind of service or never wanted any help from them. I checked on google and found some reviewes which stated the same number has scammed others too. I would strongly recommend to stop such scam and return any money they have charged on my mobile number. My cell number is 587-778-4889 and email address is chiragmak46@gmail.com. I would want this complaint board to punish this company and its fraudulent customer service for charging innocent customers. Please refund my money. I would really appreciate your help.

Thanks a lot in advance.

Chirag
dwightman Send email
 
Nov 18, 2016

phoney phone charges for 807-788-1246

October 31 I received a bill from Shaw for a 1 minute call which I did not make. The call was through a 3rd party provider called Triton Global. The bill was $3.89. When I checked my recent calls since November 1st, I am also being billed for 3 calls on November 10th for $3.89 $0.19 and $0.27. I have never made any calls to that number.
I phoned shaw and they said they would reverse the call, but could not block it. If I receive further charges, I will have no option but to cancel my home phone service.
laval18 Send email
 
Aug 13, 2016

false charges

I was charged for 3 calls of 1 minute at $3.80 each for a total of $11.40
shocked Send email
 
Jun 24, 2016

Fraudulent Activity

Update 2 to shocked.

Complaint reference number: 2016-40962

This is the file number for the registered fraudulent complaint issued to the RCMP. Anyone who has any fraudulent activity with Triton Global Communications please add to this file #.
shocked Send email
 
Jun 24, 2016

Fraudulent

I have already lodged my complaint. To update the status from :Shocked

Complain has been filed with the BBB
Complaint has been filed with local police for Fraud.

While my loss from this fraudulent company was minor I have read the complaints and some are being defrauded of hundreds of dollars. I will not rest until I get a full report from the BBB and police as to the activities of Triton Global.
eeetee Send email
 
Mar 15, 2016

Fraudelent phone charges

False Third Party Billing Charges made to my Bell INvoice.
These charges were made by Triton Global Assist-Ann.

The charge was $3.89 plus tax.

How do we go about having Triton Global Assist-Ann blocked from future billing on Bell.

Eric t
ernest montreuil Send email
 
Feb 18, 2016

Fraudulent Phone Charges

False Third Party Billing Charges made to my Bell INvoice.
These charges were made by Triton Global Assist-Ann.

The charge was $3.49 plus tax.

How do we go about having Triton Global Assist-Ann blocked from future billing on Bell.

Thank You
Ernest M.
dream Send email
 
Dec 28, 2015

triton global assist-ann

I have a call on my Bell bill from Triton Global Assistance-ann for $3.49. I contacted Bell and they are waiving this charge and filing a report.
I have no idea who this company is and why I was charged. I've never called them and when I googled the area code, it said Ft. Francis area!
I want any future calls blocked from my phone. Thank you. My email is catcalca@yahoo.ca
Jacqueline Angers Send email
 
Nov 20, 2015

Fraudulent phone charges

False directory assistance charge through Bell Canada (3.49 + taxes for ON 807 788 1246 oct.19th)
Bell reverse the charge on a one time basis
BD1 Send email
 
Oct 26, 2015

UNAUTHORIZED CHARGE

I OPENED MY BELL TELEPHONE BILL TO FIND THAT I HAD AN EXTRA CHARGE. THE AMOUNT IS NOT LARGE -- ONLY 3.49 + TAX. I CALLED BELL TO INQUIRE ABOUT THE CHARGE SINCE I DID NOT RECOGNIZE IT. THEY OFFERED TO REVERSE IT ON A ONE TIME BASIS. THE BELL REP SPEAKING TO ME SAID THAT HE SEES THIS OFTEN ENOUGH. HE RECOMMENDED THAT I CALL TRITON AND THE CRTC TO LAUNCH A COMPLAINT. THE AMOUNT WAS NOT LARGE BUT IF THEY ARE DOING THIS TO THOUSANDS OF PEOPLE, IT ADDS UP QUICKLY.
grubbypaws Send email
 
Oct 25, 2014

fraudulent charges on phone bill

I wish to register a complaint for charges on my SHAW phone bill. I did not, under any circumstance use Triton Global but I have 2 collect calls and 1 other call billed to my home phone no. In fact I was out of the country on the date (Aug 31/14) when these calls were billed to my phone number. I rarely call long distance so I noticed these charges immediately when I received my bill Oct 22/14. I believe I have been " scammed".
I contacted Triton Global to advise I did not make these calls. I have also contacted my local phone service provide (SHAW) here in Canada to register my complaint and put a call block on my phone line. The charges add up to about $140.00 with GST included. I am a 60 year old widow on Disability. I can't afford this and I don't believe I should be charged for someone else 'hacking' my phone line and illegally using it. Apparently the numbers called are for " dating services" which is not something I would be using.
Please advise what further steps I can take on this matter. Thanks
D Gruber
gordo Send email
 
Feb 10, 2014

fraud nunber 8738881000

This is the number 8738881000 this company is using to fraud Bell Customer- per Bell rep sid they can't do nothing since this number is in QC and it shows as legit directory assistance- looks like some homes in Ontario are being target- keep an eye to your bill and see the number above appear on your bill
chiquita51 Send email
 
Mar 18, 2013

fraudulent phone charges

False directory assistance charges through Bell Canada.2-@3.99 + taxes

Bell would not re-imburse
Directory Assistance Send email
 
Mar 1, 2013

Phoney directory assistance reverse lookup charges

Two charges just 51 seconds apart, appeared as "Other carrier messages" on my Bell Canada home phone bill. Each $3.99. I never use directory assistance, and if I did it would be Bell's service from my landline, not Triton Global. I cannot tell if the numbers given were the numbers from which the supposed directory assistance call was made (one in Detroit, Michigan and the other Palm Beach, Florida according to some Internet searching I did.) I'll soon be calling Bell Canada to try to get these charges removed, and perhaps some block on any future charges from this <expletive deleted> company.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Coca Cola - lottery wining
    i got a messages from +94776323350 saying your dialog...
    Mobily - daily deduction 0.15 halala
    Please need your assistance to stop deduction 0.15 halala...
    Zain KSA - zain sim not removed my aqama
    Sir, Zain is the worst service provider firstly they...
    POS MALAYSIA - barang tak sampai
    dari 31/01/2018 in transit to malaysia...sampai hari ni...
    Poslaju - lambat
    barang yang saye pos belum smpai tolong cepat kan pls tu...
    Mc Donald’s - Very very Rude behavior of night manager and staff member
    I stay one block Close to 3855 W Lawrence Ave...
    SNGPL - Problems to Residents Due to SNGPL projects
    Dear Sir; I am a resident of Street# 6/B, Prince Road...
    Pizza hurt danau kota - Pizza over cooked
    Really really very disapointes....the pizza i order over...
    COCA COLA MOBILE DRAW UK - Coca-Cola UK Raffle Awards2018
    Am Frank Warioba 28yrs old I received text inform me that...
    Sono Bello - No results
    I paid in full approximately 7500 cash with the hope that...

    Share this site with others

         
          

    Recently Updated Complaints

    Coca Cola - lottery wining
    i got a messages from +94776323350 saying your dialog...
    Mobily - daily deduction 0.15 halala
    Please need your assistance to stop deduction 0.15 halala...
    Zain KSA - zain sim not removed my aqama
    Sir, Zain is the worst service provider firstly they...
    POS MALAYSIA - barang tak sampai
    dari 31/01/2018 in transit to malaysia...sampai hari ni...
    Poslaju - lambat
    barang yang saye pos belum smpai tolong cepat kan pls tu...
    Mc Donald’s - Very very Rude behavior of night manager and staff member
    I stay one block Close to 3855 W Lawrence Ave...
    SNGPL - Problems to Residents Due to SNGPL projects
    Dear Sir; I am a resident of Street# 6/B, Prince Road...
    Pizza hurt danau kota - Pizza over cooked
    Really really very disapointes....the pizza i order over...
    COCA COLA MOBILE DRAW UK - Coca-Cola UK Raffle Awards2018
    Am Frank Warioba 28yrs old I received text inform me that...
    Sono Bello - No results
    I paid in full approximately 7500 cash with the hope that...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username