Log inRegister
Submit Complaint

uif

South Africa

Consumer complaints and reviews about uif

ADT Send email
 
Mar 24, 2018

no payment

I my name is anton labuschagne i signed on rhe 20 March 2018 and when i was there they said they are offline and still no payment received.

What is happening and when will i receive my benefits
Thokog Send email
 
Mar 19, 2018

Rejected claim

I submitted a UIF claim in January my 30th day was on the 27 February when I went back I was told to come back on the 19th March the claim was not processed. On the 19th March it was rejected they said I applied late. According to the ammendments of the insurance act as of January 2017 now you have 12 months to claim and my claim was made with the 6 month's. Please get back to me. Thoko 0832125341 thokozanisiphiwe@gmail.com
@gmail Send email
 
Feb 16, 2018

no UIF benefits

I registered for UIF on the 27 November 2017 at the Thusong Centre in Maponya Mall. Iv been for two form signings already and still haven't received anything. An acquaintance told me that they are practicing witchcraft because everytime i enquire they have excuses. i guess the only time they will learn a lesson is the day i walk in that place with a loaded pistol and start shooting up the place.
Rhodabean Send email
 
Feb 6, 2018

UIF Rejected

Hi
I have submitted all the documents asked of me and received a sms saying claim rejected. How can I find out what is still required? I went to the UIF offices today but they were offline and was told they would call me - call never received. How do I speak to? Please help
Mrs R Bean
Amogelang Send email
 
Feb 3, 2018

Uif complain

I have very serious complain about my claim,I made it last year,around July till now my document are not capture, every time I ask the guy by the name of Mashole keep on tell me dat papers are not captured, please help me,0839429141,email amogelalangkalamore6@gmail.com
Nazlie Nelson Send email
 
Nov 8, 2017

UIF Complaint

Hi There, I need assistance in getting my UIF claim paid. I have submitted my claim to the department in Feb 2017 and it's Nov 2018 and my claim has still not been paid. Is there any assistance out there to help me with getting this resolved.
Please call me if you are able to assist me with this matter.
Many thanks
NAZLIE
083 799 3521
zac Zacchino Send email
 
Oct 3, 2017

Claim delays

Submitted my claim originally in nov 2016
No correspondence until July 2017
Managed to find someone to help and they asked for additional information.
Now they say the documentation is fine but cant tell me when my claim will be processed.
Is this the norm with the Department of labour because now I have no clue how to get my claim processed.
S Zacchino (0832366032) The call center is not very helpful, they just read what I see on my ufiling profile anyway,
ayanda s Send email
 
Aug 29, 2017

martenity

I have applied for maternity payment since may since I haven't received anything the lady at Maponya mall said everything is complete I should expect my money 2 weeks back and when I went back to check they were offline its been 4 months already but still no payment.


Regards
A
084 092 2395
bobele Send email
 
Aug 11, 2017

Unpaid insurance fund

I worked at Sun city and I was discharged because of ill health and I went to the UIF offices in Mogwase to claim my unemployment insurance benefit and I was given this date 25 November 2013 and I have been to their offices numerous times and without any success. Please help me my name is John Tsholo and I need money for my medication.
StephanieH Send email
 
Aug 2, 2017

Uif Maternity

Good day I am greatly disappointed in the service I have been receiving telephonically from the uif support staff. Everytime I called in was told they are offline and that they are unable to help me and they took my details everytime. I was also told that a manager would call me back but obviously this never happened. I applied for uif in the beginning of June and I still have not received a payment. I have been unable to pay bills... I am almost going back to work and I still have not received a cent. I do not see why I have to struggle to get money that is due to me. What can I do to get my money.
Leisha Send email
 
Jul 14, 2017

Non Payment of UIF claim

I was on maternity leave from Nov 2016 - Feb 2017. I have still not received payment. When I follow up the reason given is that my company changed owners. This happened in May 2017 after my leave.
Moariefdien Send email
 
Jun 9, 2017

Short payment of benefits

Hi,

I was retrenched in 2015 and submitted my UIF claim timeously, only to be paid several months later.This only after months of follow up calls(when I could get through) and e-mails.

UIF then contacted me to say that I was short - paid and I needed to submit documents that I had already submitted.I resubmitted the documents and have followed up via e-mail and telephonically ever since, but to no avail.

I've complained to the UIF complaints Dept, I've sent numerous e-mails to the agent I was dealing with and even to the Director General, Dorothy and I have still not received payment.

I don't know what else to do, as no one is assisting me.
siphamandla Send email
 
May 29, 2017

UIF NOT PAID OUT

I have applied for my UIF on the 13 MARCH 2017 at Germiston labour department and they said i must come back after 35 days.I went there on the 18 April 2017 they said is not approved,i must come back after 30 days.I again went there on the 10 May 2017 they said my document are not complte I gave them all document they wanted but sill nothing happened as I was dismissed 06 Februart 2017.i don't know what to do now . Please help!
funy Send email
 
Apr 26, 2017

cannot get mu uif payout

I was told last week that I cannot get my Uif payout as my details were captured incorrectly. I'm not the one who captured and I don't even know the information captured on the system. I was told to go back to my employer and ask them to give me a letter detailing the relationship between the two companies that have been captured
My previous company doesn't know the other company as a results they cannot help me
Is it really fair that we have to struggle like this for the money we paid every month? In the mean time I'm sitting with debts because no one cannot assist me. They captured the info incorrectly why can't they fix it and help other fellow Southwest Africans who are struggling like me.

Please can something be done
Sammy01 Send email
 
Apr 20, 2017

Maternity leave still not paid

UIF
I went on Maternity leave in September 2016, I have submitted all my documents for my claim. In December 2016 I received a sms from the UIF Department informing me that my claim will be paid 06 January 2017, did not happen.

I have been struggling for 3 months to get hold of them and was told that my U2.7 is incomplete I completed this and returned it immediately, I struggle another month to get hold of them was told that I need to submit birth certificate did thison 30 March 2017.

I am currently struggle to get assistance on my Maternity claim I have e-mailed Lungile Bobo, Mmabatho Monama, the UIF Webmaster, phoned 012 337 1680 for the past 2 weeks there is a machine running to make choice and then the phone rings for hours no one answer.

The Webmaster has responded via e-mail on 18 April 2017 informing me that my claim was paid on 08 April 2017. I went to the bank on 19 April 2017 and request a statement, no money was paid into my account.

10005925610 Application for Benefits 2017/03/30 LeaveIncome Document scanned
10005925610 Application for Benefits 2017/03/24 BirthCertificate Document scanned
10005925610 Application for Benefits 2017/03/08 Other1 Document scanned
10005925610 Application for Benefits 2017/02/16 BankFormCoverSheet Document scanned
10005925610 Application for Benefits 2017/02/15 SafikaHPCSA Document scanned
10005925610 Application for Benefits 2017/02/14 LeaveIncome Document scanned
10005925610 Application for Benefits 2017/02/10 Other1 Document scanned
10005652569 Application for Benefits 2017/01/25 Sent to Assessor
10005652569 Application for Benefits 2017/01/25 MedicalCert Document scanned
10005925610 Application for Benefits 2017/01/25 Sent to Assessor

Sam
daleen.x.smith@gmail.com Send email
 
Mar 22, 2017

Maternity Benefits

I have submitted all required documents via Ufiling. My case numbers are 10006170951 and 10005820388. According to the document history on ufiling, my claim has been assessed on 17 Jan 2017 and sent to paymaster on 5 March 2017. My maternity leave is almost over and I have not received any payment yet. Not sure why we have to contribute to UIF if we do not receive the benefits of it?
CharleneS3353 Send email
 
Mar 8, 2017

NO RESPONSE IN 4 MONTHS

I have lost my job in July 2016 due to retrenchments. The company closed down. I submitted a claim through ufiling on 16/11/16. The next day it said it was rejected / not approved and somehow I got hold of an email addres of Simon Maila. According to him it showed that I was still getting an income - I forwarded (emailed) him my U19 form showing that I was not getting and income and he assured me that it would be forwarded to the correct department. Since then I have been trying to get hold of someone at the offices via email and by phone, without any luck. The thing is - my company closed down after 19 years - my last salary was end July 2016 and beginning of August 2016 I found out I was pregnant - this makes it even worse for me to find a job. I desperately need money as I have an 11 year old girl who is still at school and I am not getting maintenance from my ex so I am a single mother. I don't know what to do anymore. PLEASE HELP as nobody seems to return my emails. I have sent countless emails to the ufiling email addres as well as Simon Maila without any luck.

NO RESPONSE IN 4 MONTHS

Itumeleng Send email
 
Feb 28, 2017

UIF Rejected

I was on temporary disability and only could claim for UIF from October 2016, I submitted my documents in November. Fast forward 3 months later my claim was rejected as they said my application was rejected as I did not comply to section 22(2) and did not apply within 6 months and the dates were incorrect meanwhile during these three months I was sent from pillar to post trying to sort out my documents. I have been trying to get a response and the answer I got was that they have a backlog. I only received 75% of my paycheck while I was sick. I have been paying UIF for the past 12 years.Why do companies even still deduct UIF from employers if UIF can't pay out!?

Please assist in advising what is going on.
0834907109

Itumeleng Mboweni
Marlene du Plessis Send email
 
Feb 23, 2017

UIF

Case number 810005849029
Why don't you just come clean and tell us what's going on!?
Just received a sms, claim rejected, no explanation!?
Paying UIF for 30-years, this is shocking!!
Lourens du Plessis 082 089 1279
moucymel Send email
 
Feb 14, 2017

UIF claim rejected yet again

Applied on 14 Nov 2016 via Ufiling for UIF. I never rec'd any correspondence from UIF dept.
On 10 Jan 2017 I logged in and saw that my application was cancelled, without anybody getting in touch as to say why.
The 19th of Jan 2017, I went into the Port Shepstone dept where I then submitted forms. The consultant who assisted me was very helpful and told me he will scan all the docs to payment dept. He said it will take a few days then I will get a sms telling me to come back and sign. He then said that after I have signed, it will take 8 to 10 days for me to go back and collect my payment.
I waited for the contact but nobody got in touch. I called Port Shepstone and spoke to same consultant. He then said that it was strange that I haven't rec'd the sms. He said he will forward a mail to Merriam Moitsa at payment dept.
It is now the 7th of Feb 2017, and I am yet to receive any correspondence from them.
8 Feb 2017, called consultant again. Said he will escalate my claim.
14 Feb 2017 I rec'd a sms saying that yet again my claim has been rejected with No explanation as to why.

Calling the PTA number is also a waste of time as nobody answers.
I have been unemployed now since Sep 2016 and am struggling to find work and I need my UIF payments to survive.
Pls can a Legal committee look into why so many of us are getting ignored by UIF. Who must I contact to get my payments?
Case: 1000560879
Thobile66837 Send email
 
Feb 6, 2017

Claim Rejected many times

I was on maternity leave for the period of 26 Aug 2016 to 9 January 2017. Even today I still have not received my maternity benefits.
I applied begining of September and they kept on requesting the same documents which i had submitted previously. as in today they are still asking for the medical certificate , which has been submitted more than 15 times.

I am just not sure what the problem is, its very depressing when you are a mom with new born but you cant even afford Diapers for the baby because the people at the department are holding back our applications and making lame excuses.

I was not receiving salary from my employer , so I had to borrow cash to cover for the essential expenses as a mother but I still need my benefits paid out so that I can pay all the people that I owe.

The government need to fix their system at the labor department.
morolom Send email
 
Jan 10, 2017

UIF

To who it may concern


I went on maternity leave in May 2016 and my company was paying me for the first 4Months and the 5th and 6th month was supposed to get my uif at labor i submitted all the required documents in time and everytime they will tell me that it was not approved and they will give me another date to come, i have been doing that from August and everytime they will give me another date saying a different story everytime i go. i went there again in December the 14 and the guy who was helping me gave me the date for the 10 January and i receive only one payment in december when i go back on the 10 January the guy who was helping me say they wont pay me anylonger as i have gone back to work even though i did not receive my payments for the months i was at home and also not getting my salary as i was supposed to get it from Department of labor. i dont understand why are they making it my problem for not capturing my documents on time and i feel that they must still pay me for the months they did not pay as i have made some debts knowing that i will pay them back once i got my maternity benefits from l
John Els Send email
 
Nov 1, 2016

UIF payments

To whom it may concern
Please can you assist me I've been sending emails and phone help centre witch do not answer the phone at all!!!! please it is my second mont that I did not receive my UIF money what seems to be the problem the mine did made contact with the department of labour and they send the forms through that says I'm not back on their books or working there or else where they just add me on the payroll for the last time for money they owed me and we are on 60 days now and still no UIF payment ID NR 670724 5141 084 JOHN LESLEY ELS I mean realy this is not funny anymore can I get response back and my money please?
pieter12349357 Send email
 
Oct 17, 2016

locked out of account

Good day please can you assist I am locked out of my account on uif log in
rensbuji Send email
 
Sep 8, 2016

No Payment

I,John Rensburg was placed on permanent disability by my Employer on 2015-08-31 and have been unemployed ever since.I have submitted a request for uif on during October 2015,was advised in February 2016 that the application was incorrect and had to re-submit.The application was re-admitted on 201602-02,case number 10003593643 ,to date after numerous calls to call centre and visits to Goodwood and Bellville ofices,still no feedback.
I cannot believe that it takes longer than a year to finalise an individuals UIF application.
Real excellent service.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    KFC Malaysia - The worst taste ever. Ayan berdarah, rasa minyak gamat
    Pd 23/6/18 jam 10 mlm di kfc di medan jaya bintulu, family...
    TeleCheck - Check denied
    I am beyond pissed! I went to get food and gas only to be...
    Hallmark channel - Christmas movies
    playing Christmas movies during Christmas in July is...
    Ecco Shoes - Sole totally disintegration
    The soles of Three different pairs of brand new ecco shoes...
    Peak Sails - Sail Built Wrong, no resppnse from Peak
    In January 2017, I ordered a new mainsail for my Dufour 36...
    MIBFA - 6 years unpaid provident fund
    mibf is useless and serious action need to be taken...
    M.I.C.K.Silva - Coca cola lucky winner application form
    COCA-COLA BOTTLING COMPANY ENGLAND Headquarters(Executive...
    Smart Phone - SMART PHONE LOST
    LOST OF MY SMART PHONE NAME- RABINDRA KU...
    Money Network - Unauthorized Disputes
    First off ima start by saying on only 16 I work at fast...
    Samsung UK Promo - samsung officail blog
    This is our Samsung Headquarter Official E-mail ID. For...

    Share this site with others

         
          

    Recently Updated Complaints

    KFC Malaysia - The worst taste ever. Ayan berdarah, rasa minyak gamat
    Pd 23/6/18 jam 10 mlm di kfc di medan jaya bintulu, family...
    TeleCheck - Check denied
    I am beyond pissed! I went to get food and gas only to be...
    Hallmark channel - Christmas movies
    playing Christmas movies during Christmas in July is...
    Ecco Shoes - Sole totally disintegration
    The soles of Three different pairs of brand new ecco shoes...
    Peak Sails - Sail Built Wrong, no resppnse from Peak
    In January 2017, I ordered a new mainsail for my Dufour 36...
    MIBFA - 6 years unpaid provident fund
    mibf is useless and serious action need to be taken...
    M.I.C.K.Silva - Coca cola lucky winner application form
    COCA-COLA BOTTLING COMPANY ENGLAND Headquarters(Executive...
    Smart Phone - SMART PHONE LOST
    LOST OF MY SMART PHONE NAME- RABINDRA KU...
    Money Network - Unauthorized Disputes
    First off ima start by saying on only 16 I work at fast...
    Samsung UK Promo - samsung officail blog
    This is our Samsung Headquarter Official E-mail ID. For...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username