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zoosk

United States,
Virginia

Consumer complaints and reviews about zoosk

Jeffrey Graves Send email
 
May 1, 2020

Blocked by a administrator

Ive been ripped off by 3 women who said on there profiles that they were from local cities 2 of them ended up being in New Jersey and ! from Arkansas total I have been taken for just short 0f 5000.00 saying they would come be with me. One member 70 years old said she wasn't interested in marriage but wanted to have fun so I said you mean sex? She then said she wasn't interested. Since then I have been blocked its ok because this site is a piece of shit anyway!
es
Jeffrey Graves Send email
 
May 1, 2020

Blocked by a administrator

I have been on zoosk since December 2019. I have been contacted by 6 women in that that time all of them gave gave a local location
but once they text you there phone number is out of state. I have communicated with 3 women who promised to come be with at a cost of almost $5000.00 and once they get the money there gone. Why am I being blocked , over a 70 year old woman who wasn't interested in marriage but wanted to have fun? Once I asked her do mean sex she said she was not interested and since my account has been blocked.
Bubba 7211 Send email
 
Apr 5, 2020

Zoosk admin block me

I’m not a first time user I have been on zoosk before. Why is zoosk admin blocking me from enjoying a site. I don’t know if I
Did anything wrong or what. But denial to thousands of people over one person is not right. If I offended a individual block
From that individual, not the site. If not allowed by one, or policy. This is how lawsuits start.
KayEss Send email
 
Jan 7, 2020

Scammed me through subscription that they then deactivated

I am warning you, if you don't stop this scam, I will along with other disgruntled subscribers sue you for doing this to so many of us! My account was deactivated after 2 weeks of use, and when I called I was told we found suspicious activity. Now, I have lost all my contacts and conversation history, AND I am not sure if my credit card info is leaked as well! I am connected to fraud attorneys and this will bring down not just your scam but also this site if you don't fix this issue for each complaining subscriber here. If I see another payment drawn from me, I will make sure you pay it 100 times the amount back to me through lawsuit! Consider yourself warned!!
KayEss Send email
 
Jan 7, 2020

Account deactivated after being hacked

I am warning you, if you don't stop this scam, I will along with other disgruntled subscribers sue you for doing this to so many of us! My account was deactivated after 2 weeks of use, and when I called I was told we found suspicious activity. Now, I have lost all my contacts and conversation history, AND I am not sure if my credit card info is leaked as well! I am connected to fraud attorneys and this will bring down not just your scam but also this site if you don't fix this issue for each complaining subscriber here. If I see another payment drawn from me, I will make sure you pay it 100 times the amount back to me through lawsuit! Consider yourself warned!!
CandyAngel59 Send email
 
Dec 31, 2019

Locked by Administrator

I have barely used my account since I created it - maybe about a month. I went to log in and cancel the auto renew option as I am not interested in continuing this account and I'm "blocked by an administrator". Like everyone else I got no notice of this and as far as I know I never violated the terms of service/use. Zoosk better not try to bill me on an auto renew and their own block better make it so this account is null and void.

I need to know how the hell to make sure my credit card is never charged again by these crooks. My opinion is they do this so you can't ever cancel the auto renew option and they can continue to bill you. I want this account deleted.
Rondezvou Send email
 
Dec 13, 2019

blocked without explanation

I have months left on my Zoosk account. I cannot log in. It says I've been blocked by an Administrator. WTF? I want a prorated refund on the time I have left. I need an explanation why I was blocked and how to get it fixed. I paid and as far as I know how used it correctly...now you have my money and I have no service. Please provide immediate response! [email protected]
Rondezvou Send email
 
Dec 13, 2019

blocked without explanation

I have months left on my Zoosk account. I cannot log in. It says I've been blocked by an Administrator. WTF? I want a prorated refund on the time I have left. I'm never coming back to this scam.
Plan B Send email
 
Oct 31, 2019

Blocked by Administrator

I have at least 4 months left on my Zoosk account. I cannot log in. It says I've been blocked by an Administrator. WTF? I want a prorated refund on the time I have left. I'm never coming back to this scam.
pkary1949 Send email
 
Jul 15, 2019

ZOOSK.COM

I PAID FOR 6 MO. SUSCRIPTION FEE AND AFTER 5 DAYS I CAN NOT MESSAGE ANYONE BECAUSE ZOOSK TELLS ME I NEED TO PAY FOR ANOTHER 6 MO. THERE IS NO CUSTOMER SUPPORT. I WANT MY MONEY BACK...………. THIS IS A SCAM, DO NOT PAY WITH CREDIT CARD...…..TRY PAYPAL IF YOU ARE THAT LONELY
Feather Send email
 
Apr 6, 2019

Blocked

Only been using for a week and suddenly I've been blocked... no idea why. I've paid for 6 months. This needs sorting out please.
ZiggyPin Send email
 
Jul 5, 2018

Account blocked by Administrator

I received notice that my account has been blocked because I have accessed my account too many times. I was a victim of fraudulent account information last month & spoke to Zoosk customer service Is this block a result of hackers? I just had checked account 2 x today as I received notification I had a message on account.??????? Please!
steve moore Send email
 
Jul 1, 2018

blocked by administrator

After a week on ZOOSK I was blocked by an administrator.
Phoning the 800 service did no good as administrators are not available...DUUU
When an administrator gets a block user call from some lady who is mad at me and calls me names cause I won`t meet her...
Yikes I`m calling my lawyer.
This company caters to women and takes their word that I was rude to her.
She called me names and says I`m an Anglais old fart and then hits the button to report and block ME...
Wow on Tues. my lawyer is getting involved.
This company is a scam and steals money. I paid for 3 months and now cause some lady blocks me cause I won`t date her...
CMON THIS is the most ridiculous scam and will not refund my money WOW.
HamBand Send email
 
Mar 18, 2018

Blocked by administrators

I opened a zoosk account because a friend recommended the site. I didn't even have the account 2 hours, and I was blocked with no explanation why. But yet the verified and approved everything I submitted. It doesn't make sense, and I thought I'd want to go back, but after reading these other complaints I'm not sure.
ta_mckenna Send email
 
Jan 28, 2018

Zoosk

As above Zoosk blocked account about 5 days ago. I have received no email to advise me if why and what i need to do. I too have paid a subscription.....What do I need to do and how can there service be improved??
buatti90 Send email
 
Dec 20, 2017

Blocked by Zoosk

Hello my name is Marco my two accounts were blocked from Zoosk. My email address is [email protected] and [email protected] so I don't know why I was blocked could you please unblock me thanks 😊

Marco
Lynnie1 Send email
 
Nov 7, 2017

Withdrawing monies from my bank account

I am no longer interested in your organization have not been on your site for a few months now and have suspended my account.......I am angry that you have taken fees from my bank account when I am not using your product. You are stealing money from me.. For ### Sake leave my money alone Not interested in your stupid site....STOP IT........
Dianab Send email
 
Sep 28, 2017

Locked out of account

I was on Zoosk, and I may have put in the password incorrectly too many times. I have been locked out. I want to have my account reactivated, or receive a credit from the time I was locked out.
wbaynard2 Send email
 
Jul 24, 2017

being blocked from zoosk

Have been blocked by Zoosk administrator. Just broke up with fiancé, and I believe her vindictiveness had her provide into to Zoosk to get me blocked. Can you get me back on the site?
wbaynard2 Send email
 
Jul 24, 2017

blocked from zoosk

I have been blocked by the Zoosk administrator. I cannot get on the site. Can you get me back on the site?
Jodysam Send email
 
Jun 20, 2017

Zoosk

Zoosk online dating site is running a HUGE SCAM and how they are able to stay linked with the big Social Media sites, like Facebook, is beyond me. I started an account and paid up front for a 3 month subscription. One week after signing up, my account was blocked by an Administrator and I received an email telling me the account had been closed. There was no reason given for either the block or closing and there's no contact information for making an inquiry about these actions. I noticed earlier that day they had gone through and deleted all six of my photos and emailed me saying they had taken the photo down and suggested I use photos that were clear and that didn't contain nudity. I'm appalled by this implication as I'm a business professional and can assure you I would NEVER POST INAPPROPRIATE PICTURES ON THE WWW! As far as I can tell the only thing anyone will find on zoosk is a smaller wallet and a lot of frustration! Buyer BEWARE!
seal6789 Send email
 
Apr 18, 2017

ZOOSK HAD WRONGLY BLOCKED ME...

THEY BLOCKED ME TOOK MY SUBSCRIPTION MONEY DIDNT HAVE A WEEK OF IT ALL BECAUSE I STATED MY PREFERENCES ONTO MY PROFILE...THIS IS WHAT ZOOSK IS FOR TO FIND WHO MY PREFERENCES OF A PARTNER IS ...


THEY EVEN ASK IT AS A QUESTION ON THE SMART PICK...SO WHAT THEY DID WAS WRONGI STATED ON MY ZOOSK ACCOUNT MY PREFERENCE OF PARTNER THAT I WOULD LIKE TO MEET ON THE SITE WITHIN MY ACCOUNT I HAVE BEEN A MEMBER FOR YEARS....I PAY EVERY MONTH HAVE BEEN A ZOOSK MEMBER FOR YEAR AND THIS MONTH I PAID FOR A MONTH SUBSCRIPTION....


.I DIDNT EVEN HAVE A WEEK OF MY SUBSCRIPTION AND THEY SENT ME A LETTER SAYING THAT THEY BLOCK MY ACCOUNT BECAUSE I AM NOT ELIGIBLE TO BE A MEMBER BECAUSE OF ME STATING WITHIN MY ACCOUNT MY PREFERENCE OF THE KIND OF PERSON THAT I WANT TO MEET ON ZOOSK


THIS IS DEFINATELY NOT RIGHT OF ZOOSK TO TAKE MY MONTHS SUBSCRIPTION MONEY THAT I DIDNT EVEN HAVE A WEEK OF THEN ALL THE SUDDEN THEY DONT LIKE WHAT I HAVE SAID ABOUT MY PREFERENCES ON MY PROFILE...WHEN IT HAS BEEN THERE ON MY PROFILE FOR YEARS...I HAVE BEEN A MEMBER FOR YEARS AND SO THEY RECENTLY BLOCKED ME FROM MY PROFILE...


AND WHEN I CALLED TO ASK TO SPEAK ON THIS SITUATION ....AND ALSO ASK TO SPEAK TO A SUPERVISER ABOUT WHAT THEY HAVE DONE TO MY PROFILE AND TOOK MY MONEY.....THEY TELL THE ZOOSK REPRESENTATIVE TO TELL ME TO HAVE A NICE DAY AND THE CANNOT SPEAK ON THIS ISSUE AND OR GIVE ME AN ANSWER ABOUT THIS ISSUE



SO BASICALLY THE ARE UNFAIRLY TREATED ME WITH DISCRIMINATION AND THEY TOOK MY MONEY...HOWS THAT FOR PROFESSIONALISM AND FAIR TREATMENT OF A MEMBER THAT HAS BEEN WITH THEM FOR YEARS....HOW DISCRIMINATING OF THE ZOOSK MEMBERS AND STAFF AND THE REPRESENTATIVES...





IF ANYONE HAS AN ANSWER TO WHAT THESE PEOPLE HAVE DONE TO ME ON ZOOSK....MY EMAIL IS [email protected]


THANK YOU....
JasonMathews Send email
 
Jan 8, 2017

Zoosk Administrator

Stupid Administrator going to block me and when I replied and try to make a changed no response they ignore you which makes no sense, how do you run a business doing stuff like that so ignorant, Do your job right stop ignoring people and ripping them off. I hope they get sued and closed down their business they really not making much money anyway.
Dan J Send email
 
Nov 1, 2015

Zoosk account

Account blocked without explanation after I have paid
Tinker_Dell Send email
 
Oct 28, 2015

Blocked ME

I had paid 6months upfront for the site.
I become ill (after 2weeks) no longer felt ok to b on dating site.
So transferred my friend in my place
Rather than my 6months money b lost !!
I suggest they sort THIS out
Asap !!!
Or return my money owed !!!

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