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zoosk
United States,
Virginia
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Consumer complaints and reviews about zoosk
Dan J
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Nov 1, 2015
Zoosk account
Account blocked without explanation after I have paid
Tinker_Dell
Send email
Oct 28, 2015
Blocked ME
I had paid 6months upfront for the site.
I become ill (after 2weeks) no longer felt ok to b on dating site.
So transferred my friend in my place
Rather than my 6months money b lost !!
I suggest they sort THIS out
Asap !!!
Or return my money owed !!!
JESSIBARE
Send email
Jan 11, 2014
ZOOSK ONLINE DATING
I AM REMOVING MY PROFILE FROM THIS SITE PERMANANTLY. I JUST FOUND ZOOSK HAS BEEN CHARGING MY CREDIT CARD FOR SERVICE AFTER CANCELLATION. THE CREDIT CARD I HAD LISTED FOR PAYMENT METHOD WAS CANCELLED BY ME BECAUSE THE CARD WAS LOST. ZOOSK WAS SOMEHOW ABLE TO ACCESS MY NEW CREDIT CARD INFORMATION AND BEGAN CHARGING ME WITHOUT MY KNOWLEDGE. THE SUBCRIPTION WAS EFFECTIVELY CANCELLED WHEN THE PAYMENT METHOD ON THE ACCOUNT WAS NO LONGER VALID. I RESPONDED TO THEIR EMAIL REQUEST TO UPDATE PAYMENT METHOD AND LET THEM KNOW I WAS NOT RENEWING THE SUBSCRIPTION. THEY DID NOT INFORM ME THEY INTENDED TO PURSUE MY NEW CARD NUMBER TO CHARGE THE ACCOUNT! I ONLY LEARNED OF IT WHEN LOOKING AT MY CREDIT CARD STATEMENT. PEOPLE BEWARE!
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