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SNGPL

Pakistan

Consumer complaints and reviews about SNGPL

Abdul Qadeer Send email
 
Jun 28, 2018

New Gas Connection

Respected Sir,
I applied for gas connection and paid demand notice dated 15-05-18 consumer no 39146285729 and 13-06-18 consumer no 36249387889 connection has not been provided up till now. In spite of repeated visits to SNGPL Office G.T Road Sawan Rawal Pindi.
Kindly see the the matter I shell be very thankful to you for your kind act.
Regards
Abdul Qadeer
st no 3 Millat Abad Rawalpindi Cantt
cell no 0333-5141557
Mehboob Ahmad Send email
 
Jun 9, 2018

New mettar

Sir Ham ne 2016 New conection ki application di thi 2017 men demand notice bhar dia ab 1 saal hony wala hy hamara mettar nahen lag raha Waja yeh hy hamari street men New line dali gai thi aj sy 2 saal pehly magar us ka jorr abhi tak nahen laga.
Sir please action.
Mahalla ameer abad near Qaid e millat school jalalpur pirwala multan.
Mob.03038467069.
Mehboob Ahmad Send email
 
Jun 9, 2018

New mettar

Sir Ham ne 2016 New conection ki application di thi 2017 men demand notice bhar dia ab 1 saal hony wala hy hamara mettar nahen lag raha Waja yeh hy hamari street men New line dali gai thi aj sy 2 saal pehly magar us ka jorr abhi tak nahen laga.
Sir please action.
Mahalla ameer abad near Qaid e millat school jalalpur pirwala multan.
Mob.03038467069
MZA Send email
 
Jun 7, 2018

Excessive Billing

My consumer id is 76183510007
My annual billing average is less than Rs.300/month
I received the May 2018 bill due to meter problem.
I am PTCL Pensioner and very difficult to manage this kind of practice.
Regards and oblige.
Mian Zaheer Ahmed
23/2- A school road Dars Barray Mian Mughalpura Lahore.

Excessive Billing

TARIQ KHAN Send email
 
Jun 1, 2018

Gas Leakage

Huge gas leakage has been found near Dirma Khel Chowk Nizam Bazaar Bannu just near to Gas Pressure Point near ICE Factory. The Gas meter installed in front of the Reliance Public School is pouring gas since 4/3 days but no one is paying any heed. I personally estimated that the leakage may run a 1900 hrs power generator for nearly one month. Please immediately take action and direct the concern to avoid further gas loss.
AbdullRahman Send email
 
May 24, 2018

Bill Not be Found

sir.
my consumer number is 81473478766 my metar was install 31.12.2017 but still my bill not delivered me
laddan Send email
 
May 19, 2018

extra billing

EXTRA CHARGES AS ADJUSTMEN ID-0160243009 CURRENT MONTH MAY 2018 BILL SHOWING AMOUNTOF Rs-2018/-extra adjustment.requested that the charges may be withdrawn due to no gas supply during the period.
Faisal Ismail Send email
 
May 10, 2018

Mary Bill may bar bar baqaya araha hay

Salam sir.
mary bill may bar bar baqaya araha hay jan 2017 my menay ye bakaya jama keya hay . Office wale kehrahay hay ke ye dabling howa hay . Mojay kahtay hay ki is maheny tek kho jaye ga o aglay mahenay tek khojaye ga
Laken kamnahe kartay . Yaha ka billin officer sirfarz nam y oska osy toye be nahe pata ki iskay sat me kyakaroo . Bohot fazoll kisam ka adme hay asa rect kar raha hay jesa ham unsay beet mang tay hay . Yaha mardan office me sary akjasay hay . Plz sir mera bill tek karday bare mehrobane hode.
ACC. 78438830008
BILL ID 784383734574 . Sir apko dowo me yad rakhonga .

Mary Bill may bar bar baqaya araha hay

Wakeel ahmad Send email
 
May 7, 2018

Gas illegal lagi hai

Sir please fori action len second floor flat no 14 ramna plaza get 10 markaz sir bhot se flat's main unlegal gas lagi hay fori action len jurmana kren pir koi aesi harkat na kre
Wakeel ahmad Send email
 
May 7, 2018

Gas illegal lagi hai

Flat no 14 rmna plza second flor gas illegal hai
M Razzaq Send email
 
May 6, 2018

New gas connection

Respected sir, I applied for gas connection on 24 feb 2014 via costum no 0317702084 and paid demand notice 12 april 2017.Connection has not been provided up till no inspite of repeated visits to SNGPL office Guru manghat road lahore. Regart Gafoora Razzaq consumer no 03177020843( phone no 03334235480)
Shagufta Safder Send email
 
May 1, 2018

New gas connection

Respected Sir ! I applied for gas connection on 20th Jan 2013 via custom no 514455618 and paid demand notice 26 July 2017 . connection has not been provided up till no in spite of repeated visits to SNGPL office Swan, Rawalpindi. Regards. Bashir Ahmad ( 03360520019)
Hassan7 Send email
 
Apr 24, 2018

NO GAS

kal subah sy no gas only in our home 2 baar complaint likhwai 1199 py but no response 24 hours k bad b koi nhi ayaa 1st complaint no : 0904359894 2nd complaint no : 8012360776 .
Muhammad Bilal Send email
 
Apr 10, 2018

new meter connection

Respect Sir
I have paid all the demand notice on dated 03-02-2017 but the sui gas staff have not installed the new gas connection uptill.
therefore it is requested kindly directed the concern staff for said work immediately .
name zahoor Ahmed S/o abdul ghafoor
village khan piyara more eminabad

Gujranwala
call No.0302-6427618

new meter connection

Abdullah shah Send email
 
Mar 29, 2018

Sngpl depatment

Please change our gas meter because he is stop stick meter
IJAZ AHMED Send email
 
Mar 20, 2018

GAS METER STILL STOPED

Dear Sir,

My name is Ijaz Ahmed S/o Bashir Ahmed resident of Mohallah Pari Tehsil Taxila Distt. Rawalpindi stated here that my new gas connection meter installed on 07-03-2018. But the gas meter is not working properly. It is therefore requested that gas meter may kindly be replaced immediately.

Thanking yours,

Ijaz Ahmed S/o Bashir Ahmed
Address: Mohallah Pari Tehsil Taxila Distt. Rawalpindi.
Mob: 03015004483
Dated 20-03-2018
[email protected] Send email
 
Mar 18, 2018

Gas Leakage

Complaint # 7815947991
Complaint # 2
9292132366

There is severe Gas leakage near our meter. Two complaints were registered but yet no action from last three days . Our street is full of little child's playing outside all time. It's possible any incident occurs so i request you to please urgently look into it with serious concerns.

ACC ID # 22952130007
Bill ID# 229523820169

H#1942 C/B Usmania St Zeeshan Colony Dhoke Chaudrian Rawalpindi Cantt
0301 8587085
ammadyunus Send email
 
Feb 26, 2018

Incorrect Gas Bill

Dear Sir,

My name is Muhammad Ammad Younas, and I am the resident of Pakistan Town, Islamabad. The consumer/ref no. is 91271430000. I have noticed from 2 months, i.e., December and January, my gas bill has been overcharged to PKR 24,000/- the gas meter has been misread by the meter reader from the past 2 months. However, from the past years, it never exceeded to PKR 10,000. I am extremely appalled and shocked regarding my gas bill as the SNGPL keeps on billing us wrongly. Under this amount, 7 to 8 houses and consume gas which is unfair regarding my situation. Unfortunately, I have paid the gas bill for the month of December although, the gas bill for the month of January was, even more, higher than the previous one.I already complain to Helpline 1199 # Complaint Cell and complaint # is 3947358482. I have also visited SNGPL Office for this purpose and recorded my complaint to them but they failed to compensate it and told us to visit another SNGPL office in Soan. This is really troublesome for us to go in round trips to solve our issue.

It is further said that the gas bill is received in my home before few days of its last date of submission.

I request to kindly look at my gas bill, adjust the paid bill of December and make changes in the billing month of January correctly.


Regards,

Muhammad Ammad Younas

[email protected]

House#181, Phase 1, Pakistan Town, Islamabad

26-Feb-2018

Incorrect Gas Bill Incorrect Gas Bill

amamdyunus Send email
 
Feb 26, 2018

Wrong Gas Bill

Dear Sir,

My name is Muhammad Ammad Younas, and I am the resident of Pakistan Town, Islamabad. The consumer/ref no. is 91271430000. I have noticed from 2 months, i.e., December and January, my gas bill has been overcharged to PKR 24,000/- the gas meter has been misread by the meter reader from the past 2 months. However, from the past years, it never exceeded to PKR 10,000. I am extremely appalled and shocked regarding my gas bill as the SNGPL keeps on billing us wrongly. Under this amount, 7 to 8 houses and consume gas which is unfair regarding my situation. Unfortunately, I have paid the gas bill for the month of December although, the gas bill for the month of January was, even more, higher than the previous one.I already complain to Helpline 1199 # Complaint Cell and complaint # is 3947358482. I have also visited SNGPL Office for this purpose and recorded my complaint to them but they failed to compensate it and told us to visit another SNGPL office in Soan. This is really troublesome for us to go in round trips to solve our issue.

It is further said that the gas bill is received in my home before few days of its last date of submission.

I request to kindly look at my gas bill, adjust the paid bill of December and make changes in the bill of current January correctly.


Regards,

Muhammad Ammad Younas

[email protected]

House#181, Phase 1, Pakistan Town, Islamabad

26-Feb-2018

Wrong Gas Bill Wrong Gas Bill

amamdyunus Send email
 
Feb 26, 2018

Incorrect Gas Bill

Dear Sir,

My name is Muhammad Ammad Younas, and I am the resident of Pakistan Town, Islamabad. The consumer/ref no. is 91271430000. I have noticed from 2 months, i.e., December and January, my gas bill has been overcharged to PKR 24,000/- the gas meter has been misread by the meter reader from the past 2 months. However, from the past years, it never exceeded to PKR 10,000. I am extremely appalled and shocked regarding my gas bill as the SNGPL keeps on billing us wrongly. Under this amount, 7 to 8 houses and consume gas which is unfair regarding my situation. Unfortunately, I have paid the gas bill for the month of December although, the gas bill for the month of January was, even more, higher than the previous one.I already complain to Helpline 1199 # Complaint Cell and complaint # is 3947358482. I have also visited SNGPL Office for this purpose and recorded my complaint to them but they failed to compensate it and told us to visit another SNGPL office in Soan. This is really troublesome for us to go in round trips to solve our issue.

It is further said that the gas bill is received in my home before few days of its last date of submission.

I request to kindly look at my gas bill, adjust the paid bill of December and make changes in the bill of current January correctly.


Regards,

Muhammad Ammad Younas

[email protected]

House#181, Phase 1, Pakistan Town, Islamabad

26-Feb-2018

Incorrect Gas Bill Incorrect Gas Bill

Imi Send email
 
Feb 24, 2018

New Connection in Our Mill colony

Respected Sir/Madam

I had submitted an application for gas connection in our mill colony in Nov- 2017 after relaxation of restriction in new connections by the Ministry. unfortunately, after passing three and half months yet no satisfactory reply is received by the concerns while I had fulfilled all the requirements required for colony connection.

Whenever I visited at regional office Multan the concern replied to me that yet he did not receive any layout plan by our head office regarding mills colonies,

It may therefore be requested please take serious steps to resolve my problem instead of trying to linger on.

Regards

Imran Ali
Manager Administration
asifaqeel Send email
 
Feb 18, 2018

Problems to Residents Due to SNGPL projects

Dear Sir;

I am a resident of Street# 6/B, Prince Road Barakahu, Islamabad.

Last month your contractors dig out my street on 14th Jan' 2018 (Sunday) under some distribution network expansion project announced by the worthy Minister Dr. Tariq Fazal Chaudhry.

It's been more than a month, but no one has returned to lay the pipes and re-fill the trench. We have approached the local union councilors, but they say that they are helpless due to non-availability of pipes. Kindly attend to this issue on priority as we have suffered a lot due to restricted commute. Our vehicles are either blocked inside the house or parked on roads, as we can't drive in the street. Snapshot is attached for your reference and immediate remedial measures are requested please.

Regards,
Asif Aqeel
0333-5673600

Problems to Residents Due to SNGPL projects

hameed Send email
 
Feb 15, 2018

Gas pressure Issue

Dear Sir,
Three weeks before, Gas company (SNGPL) came and make some repairing in our area after that we facing problem of low pressure in our few streets. after making so many calls to call center where no body is bothering to resolve our issue, I am requesting on behalf of residents of Pakistan Town phase-I, Islamabad, (Street#63,64,65,66) to immediately resolve our issue and take some necessary action to concern department.

Regrds

Malik Abdul Hameed Awan
Cell#03009557611
M Inam ul haq Send email
 
Feb 14, 2018

Gas atop

Asslam o alikum sir 15 dino se hamre gas band hi bar bar complain ki magher koi hal nai ho aap ki bare mahbani ho gi allah ka kuch khoof karin ham per tars khain 4 complain number hain mary pass sab se end wala ye hi 03832234432
Kifayat Hussain Send email
 
Feb 4, 2018

Delayed gas meters connection

I pay two demand notice dated 05/03 /2013 consumer NO 44161760978
(2)consumer NO,56214812044 but up to 5years meters couldn't issued while gas line is present since 2012 all the meters issued which paid demand notice with me sir it is cruelty and injustice plz take necessary action against delayed immediately. and in my street all the meters issued which paid demand notice Rs 3000 dated 2013 year ' I can prove approximate 300gas connection meters issued which paid demand notice 3000rs with me I couldn't pay bribery to the sub agent of ur department.Is it impossible gas meters in Pakistan without bribery and recommendation.Dear sir solve my problem with sincerely as a good muslin and as honourable justice .I shall be very thankful to you and ur department.

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