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Cci*hotel Reservation

United States,
Arizona

Consumer complaints and reviews about Cci*hotel Reservation

jentlkay Send email
 
Nov 9, 2018

fraud hotel booking

I thought I was calling Best Western in Prescott directly, but ended up with Cci*hotel Reservations. They said Best Western was sold out, but could get me in at Quality Inn Prescott for $99.66 including tax and fees prepaid. When I arrived at Quality Inn they said that the reservation was on an American Express card that was declined. I don't even have an American Express card. So Quality Inn ran my card separately, price only $64.99. When I checked my credit care online I had a charge for $91.67 from Travel Agencies Tour Operators, plus $7.99 Hotelbooking servfee from Lodging-Hotels/Motel/Resorts/Central Reservations. So I called 855-707-6654 in TX to get them to reverse their charges or straighten it out, they left me on hold quite awhile and then claimed the front desk was't answering. So I kept them on the line and walked to front desk. The front desk phone never rang so I handed them my phone so they could talk directly. In the end, Quality Inn reversed the charge to my card and verified the card the reservation scam place gave her. I think they are impersonating hotel websites and ripping people off. I will be keeping a close eye for unauthorized charges and working with my credit card also. I think Cci*hotel Reservation is not a legitimate business

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