A friend of mine responding to sms from 28882 for porting out from celcom but whenever he try to answer his handphone will get prompt answer 'unable to sent'....what's wrong..?

I just change to Celcom First Gold Plan last 2 month with a new hope that I don't have to subscribe every time I want to use the internet. But the thing just got worse .The line is so bad and such a crap !!IT IS MUCH WORSE THAN THE PREVIOUS PLAN I HAD !and you know what ? suddenly I received a message saying that I have been subsribed to this game call GAMEHERO and it charges me for noting !I don't even know the game existed.It seems like celcom is subscribing me to this game without my permission and then suddenly pressed charged on my bill . The worse telecom company ever !

P/s: all of my friend have been dealing with same situation and I think celcom will lost a huge amount of customer if they don't take this matter seriously !

Dear Celcom,

Bad Connection.
Your communication and internet service connection recently has been very poor. Please do something.

Poor Add-On Package
Previously you have 2G internet data Add-On, but now you have changed to 1G + Yonder for the same additional price of RM20.
For your info, I do not use Yonder and I have no interest in using Yonder.
Pls provide us with the previous package as another option.


Regards.

Saya pengguna setia celcom, daripada guna prepaid sampailah guna postpaid.. coverage line sangat la teruk.. nak bukak email/pdf langsung tak dapat.. please celcom do something... makin lama makin teruk.. sekarang ramai yang beralih kepada maxis kerana maxis telah upgrade line di kawasan kami... berharap celcom dapat menyelesaikan masalah kami

Cikgu arshad

Saya dari digi tukar ke celcom postpaid gold plus.
(1)Lepas satu hari digi reject sebab register tukar celcom line bukan atas nama saya.
(2)saya belum pergi ke center untuk buat sekali lagi,saya sudah dapat sms cakap line saya sudah active,lepas saya tukar sim card baru pun tak active lagi.
Saya call service center check,dalam sistem number saya tu sudah active ,tapi yang sim card tu bukan saya punya.
Masa tu digi sudah matikan sim card saya.
Service center Lagi panggil saya tunggu 3 hari pekerja.

Since April 2017, my mobile network / mobile data has been lost. I call Celcom Customer Service and being told that they are upgrading the service . But until today 18 May 2017, its nothing. No changes. Celcom Malaysia SHOULD DO PRESS CONFERENCE and apologizes to all their loyal customer .. like me which has been with Celcom from 2011. I am really upset with this as this also affect my job. Rectification supposed to be done immediately and upgrade all your service at once if not you are losing your customer.

Hi Celcom,

The line is very terrible nowadays since after the free internet for FB and WA i guess. Can't even load videos now in FB and Wechat (very very slow). Furthermore, the line will always refresh at any time from 4G to 3G especially at night (around 10pm) which will cause message/email unable to send out and connection lost while in the middle of playing games.

Please fix the connection asap before we change to another telco.

Thank you.

4g slow in indera mahkota ktn

TQ celcom dengan plan baru no kelentong Ni...diri ini sangat2 rasa telebih kena kelentong oleh celcom...line 3/4 bar tp internet slo. .kadang2 ada kadang x...konon bagi free fb n basic 10gb tp bila apply internet buka fb taw basic internet...dia potong data internet yg kita apply...jd yg free tu utk apa? Punya ayat no kelentong...Terlebih kelentong ada la...iklan bukan main tp kepala bana bapa engko

Sebelum guna xpax no kelentong...iklan kat tv berabis no kelnton. ..cehhh bila kita da guna...ayat dia berubah jd no way celcom x kelentong...more kelentong

Hi,
I'm Celcom prepaid user more than 5 years. My line suddenly barred with reason 50 days no reload. No notification was sent informing line was barred and just sms asking me to reload. I follow instruction to reload but PIN received can not reload. Call Center asked to go back Service Center to activate back bu paying RM30. But i have purchase the PIN and why i need pay extra RM30?

This is really a con-man company and i really disappointed with such a suck service!

Hai celcom..
Coverage ada 3 bar, kadang2 full bar, internet 4g kadang2 3g..
Cantik kan.. tapiii bila nak call or sms tak boleh, jarang sgt boleh, internet pulak kalau fb ke ig, asyik no internet connecting.. WhatsApp pulak asyik connecting... abis line full bar n internet 4g tu buat apa? Jangan buat lawa je.. kononnye ini wilayah celcom.. tapi Hampeh!!!!

Hai celcom..
Kat sini line ada 4 bar, internet 4g kenkadang 3g.. nampak cantikk.. tapi bila nak call tak boleh.. nak guna internet tak boleh.. WhatsApp asyik connecting je.. kalau takde line tu.. jgn buat lawa je full bar n 4g internet.. kononnye ini wilayah celcom.. Hampeh!!!!!!

Regret to your BAD SERVICES !!
every month I've paid the bill on time without delay within 5 days after your reminder message .
Paid my bill on 03/05 and today (12/05) you send out message that I USED UP 100% data .
How ridiculous it may sound ,right ?
Few months like this , totally not satisfied .
Few months back , CELCOM said data and line got intrupted due to upgrading work .
But up until now , it's getting worsen !!

Do refund or give us some rebate , otherwise will convice all my family members and friends to convert to your
competitor .

Do take note and take actions immediately .
thank you .

Hi Celcom.

What going on recently? After i complaint the data slow have some improvement but after few week the problem star again.

We pay bill to get the best service and courage but unfortunately not. Although the data renew, the data still slow and sometimes no line

at all.I always on time paid my bill too. Please work fast on recovery line, if no I will switch to your competitor and my friend will follow

too.

Saya berpesan supaya celcom lebih ikhlas dan jujur dlm menyediakan perkhidmatan telekomunikasi.utk pihak atasan celcom dinasihat agar bertanggungjawab didunia dan akhirat terhadap pelangan yg kecewa yg menberi rezeki kpd celcom.adab urusan jualbeli jika ada kecacatan barangan jualan mohon maklum pd pelangan jgn disembunyi.semoga allah memberi petunjuk kpd pihak celcom.wallahualam

- Very poor coverage outdoor and indoor (barely one bar indoor, only emergency call when device is on the floor)
- both internet and contact line. Cannot hear other people speaks properly when on the phone. Line putus2.
-its been going on for few years already. Xde improvement.
Area:
Kg Chekok, Pulai Chondong 16600 Machang, Kelantam

Stupid celcom... I pay so much fr ur sucks service internet for few months ady... Wats wrong to ur internet service... U better make a refund to all the ppl who had paid fr ur stupid line... Damn furious abt that... Keep lagging n slow line while using it... Stupid stupid stupid...

Can I know what's wrong with celcom's line? Apa yg hampa buat selama berminggu2 haritu kononnya hampa upgrade line 4g tuuuuu. Then, apa motif bg internet free untuk facebook and whatsapp tp line still lembab? Time mula2 dpt tahu line lembab sbb hampa nak upgrade line 4g hampa, kteorg mcm okay fine tak sabar nak tunggu line dah elok confirm laju gila babi. But now, line mcm haram. Like seriously ni ke hasil korg upgrade line haritu? Promotion gempak gila, kononnya save lah internet tak habis lah apa lah unlimited lah. Unlimited tp lembab buat apaaaaaaa. Mcm ayam goreng mcd, promotion gempak gila tp selalu out of stock. Please fix all your problem! If tak nak hilang customer yg dah percaya dgn promotion hampa. Sekian.

Haram. Haram. Haram. Bayar RM80/month tapi servis siput nakharom. F you celcom. F you.

LINE INTERNET MACAM GAMPANG.BAYAR MAHAL2 TAPI SLOW NAK MAMPUS.BUAT PROMOTION GILA2 TAPI PERKHIDMATAN TERUK.TOLONG LAH STOP BUAT PROMOTION DULU.DUIT DANA PROMOTION 2 BUAT PENAMBAHBAIKAN PERKHIDMATAN.JANGAN DISEBABKAN NAK KAUT KEUNTUNGAN SANGGUP MENIPU PENGGUNA.

BAYAR MAHAL MAHAL TAPI LINE SLOW MACAM GAMPANG.BUAT PROMOTION GILA2 TAPI PERKHIDMATAN TERUK.
TOLONGLAH STOP BUAT PROMOTION.DUIT PROMOTION GUNA UNTUK BUAT PENAMBAHBAIKAN PERKHIDMATAN.

To celcom company..

plez fix ur internet service n line in my area (sungai petani) its too bad.

For celcom,

Plez fix your internet service and line.. its too bad in my area (sungai petani) .

pls fix the internet problem in my area,,minggu lepas elok tp minggu ni jadi balik..line teruk..sebelum ni pown pernah kena lepastu okay balik..knp naik turun naik turun ni celcom??I had commented before this

Hi Celcom,
can you check for me what problem for area penang
my phone line suddenly from 4G to 3G, cannot connect mobile internet, and also cannot SMS.
can you solve it immediately ? you really want to make i change network company ?
call you customer service line, inform this problem and was told by your stuff , still under investigate , please make it fast, thanks.!!!