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jfpanther Send email
Jun 3, 2021

Order not received

I placed an order on 12/23/20 for the Vortex Air Fryer Promotion items. I'm continually told on the site it is 'temporarily out of stock' and can never get a hold of anyone. I paid $19.25 for this and in my view, they've simply stolen it.
RuthRGA Send email
Jan 12, 2021

Better Brella

Better Brella repeatedly sends offers stating that if one umbrella is purchased, a second will be sent FREE. i ordered one Better Brella on November 20, 2020, for $19.95 plus P&H $6.95. Order total - $26.94. Mastercard, last digits 4950, Exp. !0 - 2025. Order number 33195825. I did NOT receive a second "Free" umbrella. I have repeatedly tried to call and have sent previous email messages to this address. I have had no response, yet I continue to get the same offer from "Better Brella": "Buy one; get one free". I would like to receive the second umbrella as promised in your advertising.
Ruth Reddick 770-792-5785 [email protected]
380 Collegiate Drive
Powder Springs, GA 30127
Michael Patterson Send email
Dec 22, 2020

Automated Phone ordering

Order nr: 36BR3202051327154
MichaeL C, Patterson
Dearborn, Mi. 48128
[email protected]

I ordered a Tac Pen thru your Automated Phone system on 12/19/2020, @ 00:39. After I ordered, your automated system
gave me MANY options to increase/change my order.
one was 2 for 29.95, plus 1 TacPen free. I initally declined, then a minute later decided I wanted that option.
BUT, there was NO way to go back thru your automated system to change my order. BLUE ink was also offered,
but again, NO way to go back, in your automated phone system, to change my order ??
This was very disappointing. You NEED to offer a "live person" option for complete customer satisfaction.
I will wait for my one TAC PEN.
Thank you.
Gloria reese Send email
Oct 3, 2020

Doesn’t work

I ordered the Bell and Howell Bionic solar powered light and it does not work. I have had it in the sun for a week or more and it still doesn’t work. I tried to call and cannot get through to anyone.
kto1442 Send email
Aug 27, 2020


I received the tape and cannot use where I will be living in a HUD housing unit. I returned the tape to Alien on August 4th via usps with a tracking number. I have the confirmation number and order number. I have not gotten the credit on my card. I am
requesting the credit immediately to my card.

I can be reached at [email protected]
pbarina43 Send email
Aug 15, 2020

missing part

Purchased the Gotham electric grill and it was missing the shish kabob
I spoke with someone several weeks ago and she said she would send me the missing item
Try to call and never get a person to speak to
This is not good customer service
I made the purchase through Walmart web site
My order # 4692025984576

my phone # 352-735-2094
Miguel Lopez Send email
Aug 13, 2020


I was placing an order for Triburst LED Light at the end of the order I noticed they were forcing me to buy 3 item I just wanted 2 I didn't complete the order they didn't give a choice to delete it they took it upon themselves and process the order without my approval.I call customer service waited 30 minute for them to answer the call ,the person that answer toll me he couldn't hear me after I toll him ,they process the order without my approval ,then he hung up on me ,after I repeated 3 it 3 time.
darryle Send email
Aug 8, 2020

huggle hoodie

May 20th 2020, I ordered two Huggle Hoodies as seen on TV -two for the price of one , I sent US money order for $40 dollars to this date I only received one burgundy hoodie but I have not received the Blue Hoodie as of August 7th . Please contact me at 416 766 9913 , as I am using a library computer and cannot get a reply on the computer.

Hope to hear from you

Yours Truly
Maria Cachia
Kenneth Asmann Send email
Aug 8, 2020

Incorrect on Aug 7, 2020 pending

My wife purchased a device from a TV OFFER (help device) LIBERTY LIFT for $19.99 and an other item GRABBER (this helped you to reach things) $9.99. Together they add up to $29.98!
There is an entry dated August 7, 2020 for $59.68 PENDING, I have not received a confirmation on this purchase yet, you can't get InTouch with the company with my LAPTOP, the phone number of the purchasing number (1-800-304-1840, they were very not COOPERATIVE. They said nothing can be done in the department, was told to call the CUSTOMER SERVICE DEPARTMENT (1-800-475-3584) all I got was please hang on will be with you shortly. after listening to that for about 2 hours a number of times I got disgusted. I have never had a problem with a company like this where you can't get a hold of them to correct a problem!!!
I'm calling my BANK and reporting FRAUD WITH THIS ITEM!!!!!!!!
apearson Send email
Jul 24, 2020


I cancelled my order for DISK LIGHTS 3 months ago due to i was laid off from my job and the company is continuing monthly of retrieving funds from my bank account which is not there so I'm receiving notifications of insufficient funds from my bank i spoke with someone at the bank. i have been calling , emailing the company and nothing is being done, i will be taking further action with the matter.
bardharp Send email
Jul 14, 2020

No ability to contact company

Placed this order 7/5/2020
Item Description Quantity Price S&H
SH One time $3.99 shipping and handling fee 1 $0.00 $3.99
CFGWFPB Copper Fit GuardWell Face Protector- Set of 2 - Blue 2 $19.99 $0.00
CFESSM 2 Pairs of Copper Fit Energy Socks - Black - S/M 1 $19.99 $0.00
CFESLXL 2 Pairs of Copper Fit Energy Socks - Black - L/XL 1 $19.99 $0.00

Sub Total $79.96
S&H $3.99
State Tax $0.00
Order Total $83.95

Sent an email 7/10/2020 to confirm to [email protected] - got this: Hello "my email",
Thank you for your email. We have received your message and it is being handled by one of our agents. Please expect a reply shortly. Thank you.

Obviously and auto-reply. I have heard nothing to date (7/13/2020).

Called 866 304 4199 and have been on hold 25 minutes now. A message comes on every minute saying "to check the status of your order use 24 hours a day" - the web address is inaccessible.

I will cancel this order and tell my credit card company about this fraudulent representation. They will refuse the charge.

Someone just picked up the phone call, and hung up. 30 minutes waiting!
ALR Send email
Jul 13, 2020

charged twice for my order $164.89 and $ 166.77

charged twice for same item on my bank account order # 1266299792 order number My name is Alvyn Ragan Phone No. is 3185641370
jbdypb Send email
Jul 12, 2020

did not receive santoku knife

Ordered was placed and paid for did not receive SANTOKU KNIFE requested . why can't you send what the customer ordered. you have no trouble taking the money from the customers credit card . DISPLEASED WITH COPPER CHEF : Ivory Russell
brechap Send email
Jul 7, 2020


i ordered 2 dog beds from this website In April and they have charged my card then but still have not received merchandise very upset if they see this i want my money back
billy boy 333 Send email
Jul 4, 2020

A 12" granitestone fry pan

Purchased new april 2020 from a small retail store .after about a month later any food cooked in the fry pan begin to stick, not as advertised, the food that is cooked supposed to fall off the plate .
sonyakoss Send email
Jun 17, 2020

Product not received

I ordered 2 Paw Perfect's and have been charged for them bit have not received them. Have tried to call but no one answers the phone. Have received no confirmation email since original order. Rip off...WARNING...DON'T FALL FOR THIS SCAM!!!

I will be contacting my bank ASAP
lsbretsen Send email
Jun 14, 2020

Emeril Pressure Airfryer from Tristar Products

I ordered the Emeril Pressure Airfyer on 4/20/20. I have been billed $110.65 and have also been billed $69,97 in May and now I am going to be billed another $69.97 in June. I have never seen the product as yet! I have sent emails and I have called and called with no ability to talk to anyone regarding to where my Pressure Airfyer is! I am so frustrated and I have no idea what to do? Please help!
chas Send email
Jun 11, 2020

items out of stock

I haven't been charged for my order #30434555 as yet that was ordered on 4/21but i am tired of waiting.6/10 I would cancel my order if i could but that is impossible since they don't answer the phone,can't leave a message or Email. I will be contacting the BBB on Friday
Donna Cuthill Send email
Jun 9, 2020

Alien Tape

I ordered an alien tape 0ffer buy an additional one just pay postage. They charged my debit card twice for the full amount. I tried to call the company stayed on hold for 30 minutes and was disconnected The first number they give you is a totally different company. tape isn't worth it. i believe it is actually theft.
FluteBldg Send email
May 27, 2020

Dream Wing Pillow

I was charged for an order that I DID NOT MAKE! I request that the bogus shipment be STOPPED and my credit card charge be REVERSED. Hoping this was an honest mistake and not a scam.

For reference, the bogus confirmation and order #:
Confirmation #: 637194480061515661
Order #: 254P9202021421001
Date of Charge and Shipment: May 21, 2020 - $29.98 - Shipped May 26, 2020 As Seen On TV
Richard L Dietz Send email
May 27, 2020

cancel order

I spent several minutes with one of your reps for Conformation #1233374254. She was rushing me and I asked her to take more time to explain the payments for the Power Air Fryer. When I asked when the 90 period allowed to return the fryer began, she said it began tonight with my order. I indicated that I did not want the return period to occur until I actually got the fryer. She said she was checking on that and then hung up on me. I do not want to do business with someone so rude and inept. Please cancel my order and confirm with me that the order is now cancelled.

Richard Dietz
[email protected]
DeniseNurse Send email
May 16, 2020


My name is Denise Nurse ([email protected]) I made 2 separate orders from Mega Steel Knives on 2 separate occasions (order number368S4202018324004 / order date 04/29/20) & (order number 368S4202019400001 / order date 05/07/20). Both orders were CANCELLED without me canceling them & without any notification from MEGA STEEL KNIVES as to why my orders were CANCELLED. Is there any way someone can contact me and advise as to why both of the above orders were Cancelled. I can be reached by email [email protected]; looking forward to hearing from someone soon thanking you in advance.

Denise Nurse
[email protected] Send email
May 13, 2020

breathe safe mask

Have not received mask I ordered.
19.99, ten plus 10 free.

Philip Haynes
[email protected]
[email protected] Send email
May 13, 2020

disposable mask

I ordered on as seen on tv. breathe pure disposable mask. order ten/ ten free. Have never received. Why???
Is this just a rip off.

Philip Haynes
[email protected]
JCOCHRAN49 Send email
May 12, 2020



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