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Customerstatus.com

United States,
Kentucky

Consumer complaints and reviews about Customerstatus.com

Camella Mauritz Send email
 
Jan 24, 2017

Free TV

On 1/2/2017. I ordered 2 Free TV Anntennas...was paid then...I WAITED & WAITED!!! On the 1/17/17 I called Customer service and talked to a Supervisor...she tried the Tracking Number like I had tried!!! No one Could Find Tracking!!! She said it must have gotten LOST...SO, SHE SAID SHE WOULD PLACE ANOTHER ORDER SO I COULD RECEIVE MY ORDER....I CHECKED BACK...IT SAYS AGAIN IT WAS SHIPPED ON THE 19TH!!! So, I check the Tracking Number Again....NOW IT SAYS AGAIN--CANNOT BE FOUND!!! WHO IN THIS IS STEALING & NOT SEBDIBG ME MY ANNTENNAS???
I AM COMPLAINTING!!!!!!! Where is my order????
Camella Mauritz. 725 Sand Hill Road. Lavinia, TN. 38348. cjpasos@gmail.com Let me know?
unique Send email
 
Jan 24, 2017

BROKEN UL TRASONICPEST REPELLER 8-PACK

BROKEN ULTRASONICPEST REPELLER 8-PACK, WANT , A REPLACEMENT ASAP SEE COMPLAINT ON SUBJECT OF COMPLAINT. I WROTE MY COMPLAINT ON THE WRONG SPACE. PLEASE READ MY COMPLAINT IN THE SUBJECT OF COMPLAINT SPACE. TODAY IS 1-23-2017 MY NAME IS MONIQUE FIELDS, MY HOME PHONE NUMBER IS 181-757-3088 MY ORDER # IS 1327728334 I WANT A REPLACEMENT OR MY MONEY BACK; ONE OF THE REPELLER DID NOT WORK; I NEED THE REPLACEMENT REPELLER FOR A PLACE IN MY HOME THAT NEED IT THE MOST. HOPE TO HEAR SOMETHING ASAP. THANK YOU MONIQUE FIELDS PS; MY ADDRESS IS 6001 JELLICO AVE , ENCINO, 91316 PLEASE SEND MY REPLASEMENT ASAP. ONE DID NOT WORK.
sndtpdh@yahoo.com Send email
 
Jan 24, 2017

Bell/Howell Tac Lantern

As seen on TV, I ordered 4 lanterns about mid-late Dec. 2016. Never got an email to confirm order, no notification of when they'd ship, no email to advise delays. After numerous attempts to reach cust. svc. (she wasn't very friendly) I finally did get a human who said they are on back order, that they had no idea when they would be available and they would email when they shipped. This is Jan. 23, 2017 and NOTHING from them whatsoever. I will attempt to cancel order if I hear nothing from them in next 2 weeks. Enough is enough!! BBB should definitely look into this possibly fraudulent advertising...the company still advertises the lanterns on TV.
lmak Send email
 
Jan 13, 2017

Entire order not received

Everbrite lights: I ordered 4 and have received only two. I cannot contact anyone to find out what happened to the other two I paid for. Where are they?? When I call customer service, I have to accept some trip/cruise thing that I don't want. I can't afford a vacation right now. But want what I paid for. Why can't I get what I paid for?
Is this a scam?
GBN Send email
 
Jan 3, 2017

Bell & Howell Tac Lantern

What a mess...no way to get a customer service rep at the numbers provided.
1-800-417-6079 or 855-721-3332
I ordered 2 on Nov 11, 2016, still no lights, no email contact, no delay notice.
What the heck folks?
I hope they work if I get them, if not, I think I will spend a couple hundred bucks filing serious fraud charges against these folks.
Sandra Freitag Send email
 
Dec 31, 2016

Deluxe Tac Lanterns

I finally got my order of 6 Deluxe Tac Lanterns and one of them is broken. I have found no way to contact the company of Bell & Howe to ask for a RMA # to return the broken one. What's wrong with this company that you can't even call them on their 1-855-721-3332 number? I have called mornings, noon & evenings and got a busy signal each time. My order #19839529 at the cost of $83.04 for the lanterns and taxes was placed on 11-25-2016 and was finally delivered on 12/29/2016. Long time to wait for the order.
Sandra Freitag Send email
 
Dec 22, 2016

Bell & Howell Tac Lantern

I placed an order for 5 Tac Lanterns on 11/25/2016 and it is now 12/21/2016 and I still do not have them. The customer service #1-855-721-3332 is always busy no matter what time of day I have called. I want to know when they will be shipped and if they will arrive before Christmas. Reading the prior complaints of this product I am now leery of purchasing them. My total order is $83.04. Order #19839529.
Marilyn Thornhill Send email
 
Dec 13, 2016

Tac Lantern

Ordered 2 Tac lanterns on November 7 2016 was told they would be shipped in 3 weeks from canada. This is December 13 and still have not received them.I called and they were to be shipped the end of last week and when i checked they are still not shipped.If i dont receive them thie week Im contacting The Better Business Bureau.
gbsharp Send email
 
Dec 11, 2016

magic Tracks

I ordered 2 sets of the magic tracks which had a deal of a free set so should be 4 sets but checking up on it and the customer service number is not valid.......so now am worried....
Tried 1-866-279-3524 not is service......
then was given this site on receipt from computer
lucille Send email
 
Nov 2, 2016

price $12.95, but went to order price $19.95 plus S/H

October 29/16 TV - Buyeverbrite price offered was $12.99, (plus the offer of a 2nd Everbrite)
problem occurred when I went to order and discovered, the price now was $19.95 plus of cource S/H

PLEASE EXPLAIN THE DIFFERENCE OF PRICE?

Itgoes without saying I did not place an order, because of the DISCREPANCY of price.
Mrs Lucille Funaro 8097 10th ave, Burnaby, British Columbia, Canada email swifter@shaw.ca or 604-544-1666

Thanking you in advcnce and anticipating an early reply.
garydemirjyn Send email
 
Oct 18, 2016

Robocan

"Free" gift of jar opener arrived with "delay letter" for original order of Robocan. Tried to check status of Robocan and find it listed now as "cancelled" rather than delayed.
Debbie Vasileff Send email
 
Oct 4, 2016

Tristar Products

On September 13, 2016 purchased a Perfect Cooker buy 1 get 1 free. It was supposed to be $49.00 for the 2 plus shipping. When I checked my visa bill I was charged $155.00. The boxes never had a order sheet or a receipt no papers at all .What can I do about this? I have been over charged.


Sincerely,

Debbie Vasileff
drinks810@aol..com Send email
 
Oct 3, 2016

roto clipper

product stinks...............might cut paper not nails
muneca110170 Send email
 
Sep 25, 2016

Perfect Smile

I purchased the perfect smile veneers on September 2 2016 my account got charged 33.95 and 25.90 for value pack gift card also when I was told I wasn't going to be charged and the toll free number she gave was invalid. I still have not received my perfect smile or the gift cards. I would like a refund back on my purchases. The tracking I was sent on my email don't even work. I checked at my local post office nothing there either. I am very upset if I don't get refunded asap. I am making a complaint with the better business buearu on Monday. I don't even have a million dollar smile. I just went to a regular dentist had a partial put on for 150. Till my dentures are ready. I am very upset with this ripped off company. Had been waiting for I have been waiting 25 days no package. Please refund my card.
char506 Send email
 
Sep 23, 2016

slimpanties360

not comfortable with the crotch design want to cancel my order
char506 Send email
 
Sep 23, 2016

slimpanties360

want to cancel my order #1998956303. not comfortable with the crotch design
Commo Send email
 
Sep 11, 2016

MiniMax portable charger

I ordered a MiniMax Charger, sometime ago. The order never was filled.
This receptions of orders and not complying with deliveries is turning customers away from ordering products; via phone/internet.

I would like to have had the product. But, bad custom-service from companies is turning away orders-online/phone.


commo_2000@yahoo.com
terrencesteele104@yahoo.com Send email
 
Sep 9, 2016

could not track my order

I ordered the perfect smile teeth set buy one get one free. 14.95 plus 6.00 s and h by the time they was done I was charged 31.00 I went to customerstatus.com to check my order and recieved a ups tracking number and when I went to ups to track the order they said my tracking number is not valid. I sure hope I recieve my order. Especially after reading all the complaints. But at least all the complaints I read everyone but a few recieved there order
Bubblababy1 Send email
 
Sep 3, 2016

Sitncycle.com

Order a sitncycle a exercise equipment on September 2, 2016 for $19.95 for 30 days free trail accidentally hit the wrong key. Instead $279.43 showed up. After 30 days free trail for the next six month $39.95 will come out of my account Tried calling all day, because I notice that they already had put the amount of$279.43 on my debit card. All operate told me differ answer said that it's not is the system. One said called back in 4 hours, anther said 3 hours, another told me 24 hours
one said 4 hours, another told me three hours, another told me 24 hours, another said I could go on line to Customer status.com. Wrong answer called again ask to speak to a supervisor operate put me on hold, get this never talk to supervisor operate came back ask for name,phone number, zip code and it will be taken care of it. Operate was rude and told me what I want to hear, cause I let her know about her attitude. All I want to do is get them to change $279.43 to $19.95. How hard could the be. Really upset because no one really care that a mistake and wanted to make it right. I even text them and said cancel my order. Order number 1045306. Phone number (855)663.5643. It's 1:26 am. Thanks! Veronica Dawson 2622 Ferrara Drive Charleston, S. C. 29405 (843)566-1529
jfeather Send email
 
Aug 15, 2016

Bell & Howell Tac Light

Got hold of the Customer Service, Agent named John #518 and explained the shortage and John stated the additional item would be sent to complete the order. Didn't have trouble getting hold of Customer Service.
jfeather Send email
 
Aug 14, 2016

Bell & Howell Tac Light

Ordered the two upgraded TAC Lights and have received only one of the lights w/o batteries and was the initial (non-upgraded) item. The company has already taken the $49.95 from my checking account, so guess I'm out of luck. Will attempt to contact the customer service at 877-415-4824 tomorrow, however don't expect much after reading all of the crap from past attempts. Probably will be the last time I try and take advantage of the As Seen On TV etc. Order number was 18089806 should the company see this comment and want to do right.
Finiky1 Send email
 
Aug 3, 2016

Bell & Howell TacLight

Finally received the 2 lites but no batteries and do not work, as was advertised, plus after checking on-line, found I could order better lites at less price!. Tried to contact on-line only to be advised that since it was NOT as seen on TV-- it is--, could not do anything about it! Chalk this up to fraud and plan to advise consumer protection agencies of this fraudulent enterprise!
Ann Hutchins Send email
 
Jul 3, 2016

Bell + Howell Tac Light

I just called this 800 998 5874 to order the high powered flashlight advertised for 19.99 plus an additional light for 10.00 and free shipping. Only to find after giving all my Visa information that the light advertised had to be up graded to do what the TV add applied in light volume, would cost upwards of 59.99 instead of 19.99 like advertised. So misrepresenting their product to be sold is less than credible and I wanted to cancel the order. Only to find the customer service could not be reached. Even the www.customerstatus.com did not allow me to connect with the Bell + Howell advertisement on TV. They were to confirm my order by my email, but, even that has not happened. That's what I get for ordering from an automated add.
vetjohn Send email
 
Jun 5, 2016

Part of order not received

I received to 9.5 in fry pans from Gotham Steel but did not receive the 2 lids I ordered. Cannot find e mail address or phone number for this company. Customer Status shows that lids were shipped. Phone # for customer service cuts off and gives busy signal. Can anyone furnish me with a working phone number or email address? Thank you. John Vetter vetterjohno@yahoo.com
minddyy Send email
 
May 29, 2016

copper chef

I don't know who thought of the automated ordering system but I really think holding some prisoner for 25 minutes to order a pan is complete BS. thank you for curing me of ordering anything seen on tv.

Next time I see something on tv I will wait until its available in stores. you have a lot of nerve forcing people to listen to all that crap.

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