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Customerstatus.com

United States,
Kentucky

Consumer complaints and reviews about Customerstatus.com

jmcarey Send email
 
May 6, 2020

Amount charged is different than order

Two days ago I ordered the Bell Howell Disk lights one package of 4 lights for $27.95. The second order of 24 lights for 50%off the price of $132.00; however, when I printed my order confirmation, I noticed that the charge for the 24 lights was $132.00 not $84.00 as your website stated. I have called numerous times to speak with someone but I am on hold for over an hour each time. I need help. Order no. 10327706 Jeannette Carey
Malva C. Charley Send email
 
May 4, 2020

Power Legs

Order # 1217996768. Order placed 05-02-02-2020. I bought ONE Power Legs. I show two with drawls from checking account. On I.
1. 05/02/2020 in the amount of $173.84
2. 05/04/2020 in the amount of $174.44

I was told the TOTAL AMOUNT of $173.84.

This will cause over drafts to my personal bank account. The money must be returned NOW.
Nanaof1 Send email
 
Apr 29, 2020

NUTRICHOPPER

This order was placed on 4/12/2020 and it has been out of stock ever since...I'm pretty sure this is a scam item and I want this order cancelled. Order number is 368k5202014428227. Thank you, Janice Durham

[email protected]
Donna Menard Send email
 
Apr 16, 2020

No rotisserie spitz with my 360 airfryer

I keep getting nowhere. My 360 emeral l Lagasse airfryer. It didn’t come with h the rotisserie spitz & I can’t get to talk to anybody. No shipping status on line. What’s going on already. I received no answer. Very frustrating!!!
tiny53 Send email
 
Apr 11, 2020

text

I keep getting a text from the phone number 201-292-0957wanting me to access my order and I did not order anything from the phone number that keeps on texting me .
they give a web address of www.customerstatus.com but I well not go to that web address due to it may be a scam
tiny53 Send email
 
Apr 11, 2020

text

this phone number has been texting me and wanting me to go to their web site to claim a order that I did not make.
slotated Send email
 
Apr 6, 2020

order cancelled no reason

ordered copper fit socks from Idealvillage, order was cancelled, tried calling customer service, listened to music on and off for 40 minutes with no result. Will try to order elsewhere.
thebons Send email
 
Nov 12, 2019

Living Pure Heater PCO Cell1

I've been searching high and low for a PCO Cell to replace the one in my Living Pure 4 in 1 heater. Can someone here assist me???

Micheal D. Bonsall
30 West Iowa Avenue
Dunlap, Iowa 51529-1559
Charlotte Mitra Send email
 
Sep 14, 2019

Nicerdicer

I received my Nicer Dicer last week and the container was all cracked and unable to be used. I would like a replacement please.
The item itself is not as easy to use as shown.
Charlotte Mitra, 2307 Dalis Dr., Concord, CA 94520
fitter Send email
 
Jul 8, 2019

Bell+Howell MonsterTrapper

Confirmation number 636980410178453995 I ordered one MosterTrapper at $29.99 and that is all I want, but then they hit me with another Monster Trapper for $27.99 and a Solar Monster Zapper for $29.99. I only wanted one Monster Trapper that is it, the other two items I do not want, I tried to call them but the line has been disconnected. My name is Lawrence Williams my e-mail is [email protected] Thank-you
dallasckvll Send email
 
Jan 27, 2019

Power XL Fryer Oven. Works great, BUT...I ordered it by phone with a 25% discount/free shiooing, no tax. Also hardbk cbk 29.99 & 7.49 shipping.

I carefully wrote down & save order. First payment made immediately 52.47. They gave my discount on oven down to 149.99, ckbk 29.99 & 7.49 shipping on bk ONLY. $149.96 + 29.99 + 7.49 = $ 187.44 balance MINUS first paymt $52.47 (highest she said) then 3 more paymts of $45.00. NOW I called to update card info she says I wrote it down wrong and my order total was 209 INCLUDES SHIPPING! Order was Not express as wasn't in hurry. When they say FREE SHIPPING that was the ONLY REASON I even ordered it. I even repeated info back & I did NOT write it down wrong! RIP OFF!
rathompson Send email
 
Jan 26, 2019

PIZZA CHEF PRO

I orded this item about 4 months ago and still have not received it. I would like the pizza pan, but if that can not happen I would like a refund or I will have to take legal actions.
Lundeen Send email
 
Jan 15, 2019

Copper Chef

9 1/2 inch non-stick fry pan has a scratch in the bottom where the copper film has been removed.
Another spot looks like it was (repaired?).

Can I return it for a new one?
ywalls Send email
 
Nov 4, 2018

Gotham steel pans

I didn't submit my order for the pans and they have charged my card.I called numerous times but was put on hold.I sent an email but haven't received a response. Won't be ordering from them anymore and I will be filing a complaint through my credit card company
tfmac Send email
 
Jul 6, 2018

they stole money out of my account, the product was not as described

#1- suppose to cost 2 payments of $19.99 or 1 payment of #38.00, then with add on's it was #79.00. WELL when it came they billed my credit card #125.00
#2- It said it runs 8 hours on one fill WELL I fill it almost 3 1/2 times in an 8 hour period. I have to set and watch that it doesn't run out.
#3- it has cut out twice now on its own.
#4- I would like my money back and the cost of sending it back. I think the BBB should shut you down for stealing and false advertising.
tfmac Send email
 
Jul 6, 2018

Artic Air

#1- My order was suppose to be two payments of $19.99 or 1 payment of $38.00, well it turned out to be $79.99, when it came it cost me $125.00.
#2- It is suppose to run 8 hours on one fill of water, I fill it about 3 1/2 times in 8 hours, so we have to set and watch it.
#3- I would like a refund and the cost of sending it back, it is nothing like what is advertised, it cost almost 4 times what was on TV, it has shut of twice now on its own. I am not a happy camper at this moment and I want a refund and the cost of sending it back it is pure junk.
ggmiracles Send email
 
Jun 28, 2018

TacVisor

The TV ads are totally misleading. I ordered what I thought was 2 visors and rec'd one. When I called about finding my 2nd order she told me they call that the 2-in-1 the second visor.
I do no recommend dealing with the company.
sewsew Send email
 
May 28, 2018

Item lost in transit no cusomer complaint dept.

I ordered two chill chests, from a TV comercial after 6 weeks they were shipped but now are lost in the mail. Canada Post said to alert the company to the loss but this place near Toronto ( I live 4 hours drive away from) hasn’t any live person you can contact. Seems my $80.00 is lost.
geotw2005 Send email
 
May 25, 2018

tac visor 2 in 1 upgrade

on 04/24/2018 I ordered these items and still haven't got them.today is 05/24/2018.They claim they are out stock,but they continue to offer it for sale on the t v. I'm going to call the state A G's office to see if this is a scam ,also the credit card co.
juice Send email
 
Apr 30, 2018

Gotham Steel Pot

First time I used this pot for cooking mashed potatoes. When I whipped them with my mixer, the pan scratched. Was not supposed to do that. Pot is pretty thin and coating seems thin also. NOT GOOD PRODUCT !! Do not buy Gotham Steel.
WJKS Send email
 
Apr 21, 2018

Tac glasses

Received the glasses about a month ago, Tac glasses claim that they can survive in the harshest conditions, but it seems that they can't survive in benign conditions. Just snapped in the middle whilst hanging in a sun glass holder. Won't super glue and made in China.
Rob Campbell Send email
 
Apr 20, 2018

Gotham Steel Grill

On April 10th, 2018, I received an email acknowledging a purchase that I had made over the phone over a recorded message.The email was from [email protected] so I was unable to ask for further details.
-They gave me an order tracking number: 768C3201815127173 and included a listing for a 10 piece pantry set that I hadn't heard about before. When I tried to track this number the message was that there were no results for this number.
-There wasn't any way that I could find the total cost of the items that were listed.
Ken Gara Send email
 
Apr 4, 2018

broken arm on glasses

I had ordered asset of tac glasses for19.95, I had also ordered a second set for 9.95 and a set of tacnights for 9.95. The confirmation sent me was for 3 sets of glasses but was only shipped 2, both at 19.95. The third time I wore a set the RH arm snapped in half putting them on. Confirmation number is 25314302. What can be done with this or should I just chalk it up to a bad experience? Thanks Ken Gara
Namaboo2 Send email
 
Mar 8, 2018

Gotham grill

This is the WORST place to deal with. Do NOT buy anything from Gorham smokeless grill. Could not reach anyone to cancel order. When i finally did. Kiera rude, rude, rude! Called corporate they did nothing. I have to wait to refuse package. NEVER get involved with this company!!! No one will help you! Biggest mistake Ever!
eilselsebrofnotwen Send email
 
Jan 25, 2018

WONDER BIBLE

I STILL HAVE NOT RECEIVED MY WONDER BIBLE SET SINCE I WAS TOLD ON JANUARY 3RD IT HAD ARRIVED IN CANADA.
TODAY IS JANUARY 25TH AND NO ORDER HAS ARRIVED AND THE TRACKING STATUS IS DYSFUNCTIONAL.
PLEASE GET ME MY ORDER ASAP.
LESLIE FORBES

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