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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

Sandovsandra Send email
 
Sep 25, 2017

Unauthorized charges

Hello,

My account shows a unauthorized charge for $19.98. Not sure why, but please explain and/or reimburse STAT. Thank you for your time. Please respond to: Sandovsandra@gmail.com
budderfly74@gmail.com Send email
 
Aug 29, 2017

Unauthorized Charges

I just found a charge for $107.24 that hit my checking account. No one in my family has made a purchase this large. I DID NOT authorize this charge and would like my account refunded. I will certainly be disputing this charge with my bank.
Juliovila17 Send email
 
Aug 24, 2017

Unauthorised payments

I was just charge $25 for something i didnt get in microsoft i want a refund back to my account because this tracsaction was not authorized by me please let me know wht we can do @ juliovila17@gmail.com
TexasOkieInSeattle Send email
 
Aug 2, 2017

"unauthorized" billing

Laughing at mself & all these complainers! I realized it was my 3-month Xbox Live account renewing! Same with all of these people. $24.99, $9.99 (plus tax), $59.99... those are 3 month, 1 month & 12 month Xbox Live charges. Go to your Microsoft account (based in Washington, hence the "WA" & your bank statements), click to turn off the auto-renew in your settings. SO easy to fix.
Oh & get the annual pass for $60. The monthly is $240/ear
ajalsrai Send email
 
Aug 1, 2017

unauthorized charges

I have 5 unauthorized charges from my bank account on 7/31/2017. 0.03, 27.59, 33.11, 33.11 and 17.30. total $111.14.
"443267 MICROSOFT1291INRUSDB2C MSBILL INFO S GP" this transaction. Please solve this problem ASAP!
Destinee Send email
 
Jul 24, 2017

Unauthorized charges

They took out 42.19 six times out of my account. I demand a refund as I did not authorize any purchases. Also want a response dessw79@gmail.com.
Nicholeb Send email
 
Jul 17, 2017

Took money

Took 43.00 out my account without permission and i want my money back
desi Send email
 
Jul 6, 2017

unauthorized charges

why am being charged for something i do not use and havent used for years .i want a refund for all the funds you have taken from my bank account . i want a reply desimith@gmail.com.au
ahovind Send email
 
Jul 3, 2017

PURCHASE MICROSOFT MSBILL INFO WA"

I just checked my bank card statement and There is a charge from purchase Microsoft msbill info wa for $59.99. I did not authorize this purchase and like to find out how to resolve this issue to get my money back. Thank you my email address is ahovind65@yahoo.com.
R.Sou Send email
 
Jul 1, 2017

unauthorized billing

Has anyone else been charged on their "CC" statement by Microsoft Office ending with "WA" and the actual Microsoft Account does not have any records of this transaction.
Uhrinsteve Send email
 
Jun 20, 2017

Unauthorized charges

I have a charge for 19.98 on my account an I didn't authorize it at all so please cancel an get me my money back thanks
Fluffycore Send email
 
Jun 15, 2017

Unauthorized purchase

An unauthorized charge was pulled from my account today, June 15, 2017. It shows, "PURCHASE MICROSOFT MSBILL INFO WA" and has taken out 24.99. I'd like to resolve this matter as soon as possible
Fluffycore Send email
 
Jun 15, 2017

Unauthorized charge

I'm deployed with no access to my Xbox olabd didn't purchase anything off of a my laptop from Microsoft. However, an unauthorized purchase was pulled from my account today, June 15, 2017. It shows, "PURCHASE MICROSOFT MSBILL INFO WA" and has taken out 24.99. I'd like to resolve this matter asap. Please contact me at fluffycore@gmail.com

Thank you
ba32347 Send email
 
Jun 3, 2017

xbox

I am sick of paying for the xbox shit. I don't have an xbox. If my son did this it is not authorized from me. (John Erickson,son) I have called to cancel canceled online and still coming out. I want a refund of 10.59 x 6 . it is more but will go for that. I will contact my attorney if not hearing from you in 2 days
Kenji Send email
 
May 28, 2017

Unauthorized transaction

Hey I was charged 10$ from Microsoft MS billinfo
Denisha1010 Send email
 
May 27, 2017

I need my money back

I was billed 21.01 off my credit card I need my money back For real I don't know what's going on with this company but I'm very angry I need my refund asap You can Email me at Denishagordon18@gmail.com

I need my money back

tinacnsg Send email
 
May 12, 2017

authorization charge

i did not buy any Microsoft product this year, last April buy the 365 office online, 26 April 2017 auto charged SGD147.73 from my citibank credit card. the transaction is MSFT<E05003TOX8> MSBILL INFO SG ,FOREIGN AMOUNT US DOLLAR 102.72. please refund this money to me asap. and send email about this refund.
neshupida Send email
 
Mar 15, 2017

Microsoft *Onedrive MSBILL.INFO SG

I have a monthly Charges on my CITIBANK Credit Card of Php 99.99 and I don't have any idea how it happen that there is an automatic charges, where in fact I only started it for free, without any information they bill it right away.

Nestor Hupida
davidentin Send email
 
Mar 10, 2017

Nonincurred Credit card charge

I was billed $ 134 from "MICROSOFT*ANSWERDSK MSBILL.INFO WA. I did not incur this charge and would like it removed from my American Express credit card bill. How can I talk to someone about this and have action taken? davidentin@comcast.net
angie perez Send email
 
Feb 27, 2017

Unauthorized Charge

Good Morning,

Their is an un-authorized charge on my bank acct for 106.86
I do not have an account with Microsoft nor did I make any purchases.

Please issue a refund ASAP.

Thank you.
Valentin Delacour Send email
 
Feb 9, 2017

Unauthorized charge

I'd rent the programme Power Point for 1 month (dezember) and now I receive every month a new invoice.
I please you these invoices to cancel.

06/01/17 MICROSOFT OFFICE 365.0848858868
05/02/17 MICROSOFT OFFICE 365.0848858868

Thank you for your answer,
Best regards

Valentin Delacour
CRS7714 Send email
 
Jan 31, 2017

Unauthorized Charge

An unauthorized charge was pulled from my account today, Jan. 30, 2017. It shows, "PURCHASE MICROSOFT MSBILL INFO WA" and has taken out $21.61. This needs to be refunded ASAP. You can e-mail me at skrillabear@gmail.com. Thanks.
TOM PINKOWSKI Send email
 
Jan 24, 2017

BILLING 158.24

I HAVE NO PROBLEM WITH THE BILLING EXCEPT THAT I HAVE MY STUDENT HOME EDITION PLEASE SEND ME THE INFO.TO BE ABLE TO USE THE PRODECT THAT I PAID FOR. THANK YOU TOM PINKOWSKI
Dodgerfan72 Send email
 
Jan 19, 2017

(2) unauthorized charges

I have just noticed my cc statement has two charges from Microsoft. I have never ordered anything or have had any business with Microsoft. The charges were made on 12/10/16 and 12/11/6. I would like these charges refunded back to my card asap. Thank you in advance for your attention in this matter. Feel free to email me at dodgerfan72@ymail.com. I am enclosing a pic of my statement.

(2) unauthorized charges

EGorlitz Send email
 
Jan 16, 2017

Unauthorised charges...Visa Microsoft Store MS Bill

three unathorised transactions on our Visa Debit card in 2 days... 13/01/17 a debit of $100, 13/01/17 a $299 debit, then on 14/01/17 a $100 credit ??? nothing purchased, We were not even anywhere near a computer on 13/01/17 !!!!

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