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Microsoft billing bill.ms.net WA

United States

Consumer complaints and reviews about Microsoft billing bill.ms.net WA

Barry Campbell Send email
 
Jan 25, 2020

Barry Vampbell

Microsoft answer desk billed my credit card for 145.06 and would like to know why and I want my money back .please help
KSW1973 Send email
 
Jan 22, 2020

Unauthorized charges

I have been getting billed randomly since October 2019. The most recent was today, 1/21/20 for $10.71. I AM NOT CONNECTED TO XBOX. Refund this please. I have tried since October to figure this out.

Thank You,

Kendra Scott
[email protected]
Disappointed21 Send email
 
Oct 31, 2018

Unauthorized charges

For months now I have had charges to my credit card that are repetitive without me purchasing anything for Xbox. I am trying to get a contact number now for months. I did not want to chat with any online that doesn't work. I can not believe that this charges or not being monitored my a supervisor, not unless they are in this scheme too. That is want seems to be going on in this company. I want my money refunded. I will have all my bank statements with all the unauthorized charges. You are smart thieves hiding behind the internet without providing real customer service, just taking people's money at your will and this as got to stop. I am sick of this type of stealing, when all we did was to buy your product an Xbox.
holdeca2 Send email
 
Oct 16, 2018

Unauthorized Charge

I also have been charged the $99.99 and did not authorize the charge. What can we do to eliminate this charge - this is so wrong on so many levels. I am retired and on a fixed income. Thanks for letting me sound off. Caren
ankita.parikh Send email
 
Oct 16, 2018

Microsoft

There is a charge on my corporate credit card fir MICROSOFT1291INRUSDB2C Redmond for Rs. 4,282.22/- What is this charge for?
kathalena Send email
 
Oct 12, 2018

microsoft corp

Microsoft withdraw $108 from my PayPal account. I have no idea what his is for and have PayPal investigating!
UMEONE Send email
 
Oct 9, 2018

POS PURCH - MICROSOFT *OFFIC 4816 WA msbill.info MICROSOFT *OFFICE 3US

I wish to put a stop to this payment immediately! I did not authorize this payment . It will over draw my account causing my entire month's budget to go out of whack.
I am retired, on a fixed monthly budget and do not have nor afford this payment. I did not order this product!
dunmar109 Send email
 
Sep 18, 2018

unauthorized charge

Please explain to me what is this charge on my account for $99.99 on 9/10/18. All it says is, Microsoft *Store msbill.info WA. Please credit my account for something that I never authorized!
lisaroxy1250 Send email
 
Sep 10, 2018

non authorized charges

Add me to this list of complaints that have unauthorized charges from 8/31/18 - 9/7/18 for $138.45

Please fix and adjust this matter and return my as soon as possible for as my account is in need of those funds for as this is a very large charge.

There are no XBOX users
1DKeller Send email
 
Sep 6, 2018

Unauthorized charge

Add me to the list of complaints that have unauthorized charges on 8/31/2018 for $54.11.

Please fix this and return my money.

I am not an xbox user.
Janice Milliner Send email
 
Aug 28, 2018

xbox live

i have called and cancelled this so many times and i want it stopped and i do not know what else to do to get it stopped ....................... DO I NEED TO CHANGE MY CARD NUMBER I CAN DO THAT IF I HAVE TO ............. YOU ALL USED TO HAVE A PHONE NUMBER SO WE COULD CALL BUT NOT ANY MORE...........
Cell Send email
 
Jul 19, 2018

My card was charged twice and it was charged for something I don’t. Not buy

I brought Xbox live for one month it charged me twice that was on Sunday July 15 then yesterday July 18. 27.04 was charged on my card I’m not sure what that charged was I would like to know and find out
amytnash Send email
 
Jul 10, 2018

Took money

My name is Amy Nash and you took $109.09 from my bank account without permission and I want it bank in my account. Now I'm over drawn, because it of. I never use Microsoft and probably will never use now because of this. You will be hearing from me in the morning, I will be call. I will be nice and give you 72 hours to fix this problem. After via call tomorrow. If this does not get fix I will be contacting my lawyer.




[email protected]
Mary Crenshaw Send email
 
Jul 9, 2018

Microsoft zboxlive taken money from my acct.

U guys took money from my account which put me on the red i would like my 105.44 . Or i will seek legal help. Not the one. Please do not go back in it.
Beckyhaney1 Send email
 
Jun 27, 2018

Microsoft word online

Taking 7.41/math out of my bank account. Have been trying to cancel and no one can help. How can I stop this charge
ccclergy Send email
 
Jun 19, 2018

Unauthorized charge

I WAS CHARGED $106 FOR MICROSOFT OFFICE 365 ON JUNE 2ND AND I DIDN'T AUTHORIZE THE CHARGES. WHAT IS THE CHARGE FOR?
ccclergy Send email
 
Jun 19, 2018

Unauthorized charges

My credit card was charged $106 on June 2nd and I didn't authorize the charge. What is this for?
gzavernik1953 Send email
 
Jun 5, 2018

Unknown charge

My debit card was charged an amount of $73.56 to MICROSOFT *OFFICE 365 MSBILL.INFO WA
I have no idea what this is for.


Phone 4148816171
email [email protected]
Manento Send email
 
May 22, 2018

Unauthorized charge to my account

My account was charged $21.19 on May 21, 2018 and I did not authorize this charge! We do not even have X box in our house! I would greatly appreciate it if you could look into this and get back to me please. Thank you!
Sincerely,
Nadeen Manento
[email protected]
Fschneiderjr48 Send email
 
May 20, 2018

monthly bill 5.28?????

I'm being charge $5.28 each month I have no idea why. Info below
MICRSOFT SERVICES BILL.MS.NET
NO DETAILS ON MERCHANT WEBSITE
ADDITIONAL INFORMATION: Z20IPRJ5KDFZ20IPRJ5KDFD 08846
REFERENCE: 320181250295724865

Please respond to this charge at
[email protected]
Frederick Schneider
Edmaslow Send email
 
May 14, 2018

unauthorized charge

I have the following charge on my credit card--
MICROSOFT *OUTLOOK 0000 - MSBILL.INFO, WA for $21,55.
I have no orders listed on my Microsoft account.
I am particularly disturbed because I never authorized this credit card or any other credit card to Microsoft for billing purposes.
I have disputed this charge with AMEX. I would very much like to find out where you got my credit card information.
missimak Send email
 
May 7, 2018

Unauthorized charges

I got charged 10.59 7 times and a charge for 5.29. I need this reversed asap. I don't have the email my husband used to sign into as he is away right now.
Robbin Send email
 
Mar 13, 2018

Microsoft Bank Withdrawal

Microsoft just removed $145 from my checking account without my approval.
Unreal!
sweetbird4 Send email
 
Feb 10, 2018

Unauthorized transaction

I have purchased Microsoft 365 office for two computers that I have. I was told that I needed to purchase two separate Microsoft 365 for the computers because they were two separate computers. Now today I go and look at my bank statement and Microsoft have taken over $100 out of my bank account for unauthorized purchases. I immediately contacted my bank who tried to contact Microsoft and even they couldn't get through to them. Is this considered good business practice to take additional money out of a customers account that the customer did not authorize. As a single grandmother I opted to pay the $9.99 a month option for the Microsoft 365 office due to fact that I am a single grandmother raising a special needs grandchild and surviving on a limited income. I don't believe that based on this happening they will ever get good customer service reviews from any past, present or future customers. I now have to wait until I get paid to buy food for my grandchild. There are no words to express my frustration in this matter.
sweetbird4 Send email
 
Feb 10, 2018

Unauthorized transaCTION

In one short day Microsoft removed over $100 from my account without my authorization. I am a single grandmother supporting my special needs grandchildren. I contacted my bank who attempted to contact Microsoft to find out why they took this money out of my account. but was not able to get through to them. I did purchase the office 365 from Microsoft but there was no mention of them being able to take money out of my account that I did not authorize. How is this a good way to not only keep business but keep customers????

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