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NYCHA

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New York

Consumer complaints and reviews about NYCHA

Mzbest888 Send email
 
Jan 9, 2018

Management NYCHA / Upgrade

Im a tenant in Queensbridge South , I have been on the list for a transfer to a larger apartment for so time now. I am in a one bedroom .I finally received a letter stating they have a larger apartment available for me and to come to mangement office immediately. I go in to my management office and they tell me no we cant give you an apartment its a mistake . How can something like this be a mistake , letter address to me and all information pertaining to new building & apartment where I’m suppose to move .I dont know what there trying to pull but this aint no mistake I have been waiting for this and desperately is in need of this larger apartment ,So I ask how is this a mistake ?? Something needs to be done someone needs to look into this matter please . I am in a one bedroom with my 10yr old son and I have medical documentation from my physician indicating I need a larger space for medical equipment.
Neeni73 Send email
 
Jan 5, 2018

No heat

We haven't had heat in 3 weeks. Hot water barely hot. Keep putting tickets in to emergency services and still no resolution. Such a disgrace.
Bkbori82 Send email
 
Jan 2, 2018

HORRIBLE TENANTS!! 481 Williams Avenue Apt 6H

Tenants from hell. The noise starts from 6am and can go on basically all day. The wall to my room shakes all day from their savage kids who they have NO control over. Even if I go to the living room to try to sleep, the banging and screaming can be heard clearly. I thought these apartments were size regulated? There must be at least 5 people living there, when these units were meant for 3 people max. Its a daily nightmare and it seems like there is no resolve. I spoke with the super and we both spoke with the neighbors. I have even spoke with management on Sheffield avenue and they never helped. They told me to call the police? Are you serious? That's management's job to enforce lease rules and listen to tenant complaints. Apparently rules on a lease don't apply to these people. There are 2 kids I have honestly NEVER heard speak... Just scream and cry. Their fire alarm goes off on average of 6 times a day which makes me very nervous because one day, there will be a real fire and no one will know. These people have left perishable food on the refuse room floor when the trash chute is clearly open for use. As a result, the whole 6th floor smelled like rotten potatoes and there was mayflies on our floor in DECEMBER?! They constantly burn incense and the hallways stinks. This is a smoke free building, apparently they don't care. There is one guy that practically lives there that always leaves his motor bike in the hallway blocking the other neighbors for or obstructing the refuse room.

As a result of all the noise, I have lost countless hours of sleep. I have woken up in the middle of the night to banging noises on my wall or to the screams of kids. Or the guy with the motor bike decides to get off the elevator with his boom box on loud which can be heard clearly in my apartment since I'm right in front of the elevator. I will not tolerate this in 2018 and will push forward with legal procedures if management does not intervene immediately.
Rosalia Send email
 
Jan 1, 2018

HEAT and hot water

THE AMOUNT of heat given isn’t enough TO warm my apartment the hot water isn’t hot enough to even bathe I put tickets and they close them as if the issue is resolved my apartment feels worst then the western beef freezer 😡
1790 Story Ave Monroe Housing Projects in the Bronx
TeiTei Send email
 
Dec 17, 2017

No Heat

It’s been since 2012 heat has not been coming up on the regular
during the winter months. I have a letter from my primary doctor
indicating I need heat 24/7 during winter months due to my arthritis.
Well that letter have fell on deaf ear. I refuse to pay rent the first five business days of of month due to the inadequate service that’s had been provided. However...I do pay my rent monthly it’s just at the nearing of the end of each month. It appears when you pay rent in the beginning of each month after that...no heat...no hot water...elevators broke etc. My belief is that NYCHA wants the tenants to become sick and tired & leave...so that their agenda is fulfilled to get the rich in by 2025...the writing is on the walls...!¡!
victor melendez Send email
 
Dec 14, 2017

victor melendez

yo victor melendez
1970 Amsterdam av
NewYork ct ny.10032
AP13 N
mi complein es no tengo calefacsion
ya Asen mas de 3 semanas y.se mos dos Ansianos de
84 anños Y.tenemos Asma por fabor
victor melendez Send email
 
Dec 9, 2017

victor melendez

Estamos sin jit.ya Ase un mes no tenemos caliente en mi Aparta mento.
esto qweda en el1970.Amsterdam AV
New YORK.NY. 10032 po fabor semos unapareja de 84 Anños p0r favor
Cbronx78 Send email
 
Nov 29, 2017

Marijuana smoking in hallway

1102 Longfellow. Murphy Private. On landing of 2nd FL, and in-between 4th and 5th floors there is always people loitering and smoking weed and hanging out making noise and dirtying the building. Called security a few times they do nothing. Bells do not work so cannot let NYPD in when they come. Cigarettes and marijuana smoke fill the apartments with children in them this is unsafe. Need something done
cyndoll Send email
 
Nov 22, 2017

Incompetent Maintenance & Housing Assistants

I have been living here for 7-8 years now and it just keeps getting worse. The hallways are filthy, there are mice in the stairwell, garbage all over the front and side. Besides all of this they want their rent on time and they never provide the services needed. Since November 7 i have had no heat. I have called the Housing assistant and all he could say is that he took my complaint and forwarded it to the Superintendent. They have been closing all my tickets, no one has come by the apartment, there are no signs notifying us of any boiler issues. To make matters worse, my apt is the ONLY apt on my floor with no heat. I am feeling like this is personal. I don't understand why i can't get anything done, why whenever i call they treat me as if my concerns do NOT matter to them. This entire NYCHA system needs re-evaluation and an entirely new staff. They are running their buildings like the slumlords they claim not to be.
Juanamena Send email
 
Nov 9, 2017

Queensbridge houses

Holes behind stove no paint job still smell gas from new stove got burn injury last inspection was March 2012. No one has shown up for repairs ive been complaining since February 20,2013. Stove exploded in my face still no show. I've been disrespected from someone in office said so what it's just a burn you get over it. Now harassed for 1 month rent they got me on delinquent account for termination.
xzavier511 Send email
 
Nov 7, 2017

NYCHA ,Identity Theft

in October of 2016 i was able to Reveiw my Nycha files and Unannouced to me there are people in my files that i have never met,and as a result of someone's deliberate actions allowed Edith Bailey,Jhirmira Jenkins,and Conroy Hibbert access to our personal information;Now that it has been exposed nycha is denying me a fair hearing why? no agency can deny any client a fair hearing,please keep in mind their awareness of Varnell's mental disability. i have a right to an answer.
nycperson6 Send email
 
Nov 7, 2017

Criminality in Public Housing

Don't move to NYCPH. The NYCHA management is indifferent, complicit to crime and criminals. NYC laws are not enforced by NYPD. I have never seen such disregard for the Rule of Law, in my life.

It is truly the worst place I have ever lived.
nycperson6 Send email
 
Nov 7, 2017

Criminality in Public Housing

Awful Public Housing; loitering, smoking, total disregard for rules. NYCHA is complicit, does nothing. Police do not enforce the law. The City of New York Public Housing is awful.

I highly recommend, anyone considering it, to think twice, as NYCHA does not enforce laws of the City of New York, nor does the NYPD.
penny1 Send email
 
Oct 24, 2017

NYCHA

The help to most of the problems faced can begin with joining your Tenants Association and organize around the issues, if not you are talking loud and getting no where. When you know better, you do better, just saying.
penny1 Send email
 
Oct 24, 2017

NYCHA

I have a good solution to most of the problems, organize my people, join your Tenants Association and those who were elected by you the tenants can put fire under their feet and hold them accountable to help rectify these problems. It is your home and you deserve to be content and our children deserve better. Moreover, your President of your Tenant Association, has the ability if he/she has no clue how to organize, get outside organizations to come in to train those interested in organizing around the issues, these monies can come out of the money that are usually used to fund yearly family day at your development, I believe it could be used to help organized, I'm just saying.
Roman40 Send email
 
Oct 18, 2017

not hot water

The Housing Development where I live has gone days on end, I would even say weeks that they haven't given any hot water. People have complained to the management office and all they say is to put in a ticket for the hot water. No signs are posted in our lobby about any problems with the hot water. Nothing we don't get any heads up and it's not fair cause there are children, elderly, sick, disabled tenants living in my building. We pay too much rent for this to be constantly happening. Its excuses after excuses, it's starting to look like a conspiracy. I have small kids, one of them being autistic. Every winter, there's always an issue with the heat as well, they only give when they feel like it. This is worrisome to me and I'm praying it gets resolved soon. 15 mothergaston blvd, Brooklyn ny 11233
YakeemaW12 Send email
 
Oct 5, 2017

Apartment Transfer Lehman Village

My building management office is not helping me gain any information about my transfer. They are very disrespectful and i tried calling twice but I'm being rushed off the phone .
FEDUP17 Send email
 
Sep 19, 2017

disrespectful suicidal neighbors

house full of illegal immigrants .
nasty throwing food outside the window . it lands on my furniture
spit, urine
kids never go to school
875 pennsylvania ave apt 14k
brooklyn ny 11207
GET THEM OUT!
pwhitenewyork@aol.com Send email
 
Sep 17, 2017

RESIDENT ASSOCIATION PRESIDENT

We have a resident association president that has not done anything for the community since she started in 2016. From day one she stated that she does not want any old people on HER board or at any of her meetings. NYCHA was informed of what was taken place in Carver Houses. She sold everything that the previous president ordered during her time while the Management Office was open. She informed the Housing Manager that she is not allowed to attend any of her meetings. This president has not held a meeting since 2/17 and the bi-laws states that you must have some monthly meeting. She has been renting out the room for parties and etc. She is aware that we do not have an second exists. Petitions has been sent down to NYCHA and nothing has been done. Three of her board members has resign because of her vulgar month. In August the city held a meeting at our development pertaining to the new lights fixtures in our apartment. Flyers was suppose to be put up for the resident to attend the meeting of course she NEVER put up the signs so no came to the meeting. I feel because whenever any Important is to take place in any NYCHA development you have to hired some of the residents why is she the only one working. The sad part of it all that her husband work for NYCHA and he know people. Several residents has been calling NYCHA about the problems that they are having with this Resident Association President and our Housing Management is NOT doing anything to help us. She needs to be transfer and put someone that does not scare easy.
Sick78 Send email
 
Aug 30, 2017

NYCHA

I moved into 807 boulevard housing with my daughter and was not aware I was pregnant with second child. Once I found out I waited till I gave birth to request a transfer it's been over a year now I am in a one bedroom with a 9 yr old and soon to be 4yr old on top of that there are neighbors on the second floor who are always in and out slamming doors. There door is literately right next to mine. They throw loud parties all the time leave objects in this very narrow hallway chairs garbage brooms ect. They smoke and drink in the hallway which enters my apartment. Told them not to smoke weed near my door but they will continue. Another neighbor called cops but they know how to make them feel bad for them saying sorry but there was a death or some other excuse. I'm hoping to get on my feet and my 9 yr old has disability and people refuse to babysit her. Not great to pass people in a very small hallway just to enter your apartment with your children and they don't even have there own room to go into and relax there's no privacy in this apartment or leaving this apartment. I suffer from anxiety and I can't get another anxiety attack being here with my girls and no space and dealing with disrespectful party people next door.. tired I just want my transfer that's been approved a year ago but they haven't contacted me just keep telling me wait for phone call or letter..
MBarnes4555 Send email
 
Aug 24, 2017

Harrassment by staff

I live in Rutgers Houses on Manhattan's Lower East Side. My Housing Assistant is rude to me, and harrasses me. I have attempted to communicate with her as it is pertinent to keeping my apartment. She often miscalculates my rent, and then tells me to pay the incorrect amount until the calculations are corrected. She is aware that I am disabled and experiencing financial hardships, and any unreasonable rent would be impossile for me to pay due to her error. This often results in court proceedings. I have major repairs that need to to completed in my apartment, and NYCHA was ordered by the court to fix. They have not been done, and she continues to conjure up issues that are fabricated against me. I amnot a confrontational person, so her behavior prevents me from visiting the management office to meet with her. I am under alot of stress because of her demeanor and am experiencing anxiety. I have sought the assistance from outside housing advocates who fax documents to her, and act on my behalf. There is an extensive list of issues that I have with management and I do not know who to turn to. Please help me resolve this matter.
Wallx Send email
 
Jul 31, 2017

Building unattended

Building in 1310 Redfern Avenue Far Rockaway New York 11691 has not been cleaned in months,housing manager (Ms.Bruno) has not done any inspection in the buildings.
agnernycha101 Send email
 
Jul 25, 2017

Harassment

The tenant LOPEZ FAMILY above my apartment at 101 HUMBOLDT STREET APT. 6F, BROOKLYN, NY 11206 has been disturbing and irritating me persistently, wearing and exhausting me out with repeated deprivation of sleep and tranquility with loud movement of a furnisher, dropping objects during the day and night. It includes irritating bead sounds after midnight. I spoke to the LOPEZ family about the problem and they have disregarded my complaint that has been going on for quite some time. I get no sleep. I try to get some sleep while sitting in the living room and the same sounds follow me to that location. I have no name for their EVIL tactics, but it has to stop.
apple beeee Send email
 
Jul 20, 2017

smoking drugs in apartment

There are two apartment in the building constantly smoking drugs all day and every day at 370 E 153rd street bronx new york 10455 apartment 2c and apartment 3c both apartments have people that are suppose to live there but bring drugs and smoke all dayi am hoping this would stop cause my health conditions are getting worse and I have a son that went thru three asthma attacks I hoping someone gets to do something very quick thank you
nenablue00 Send email
 
Jul 18, 2017

Upgrade

I have been with NYCHA for 8 years. I was pregnant with my first son when I finally received a studio apartment. I was told that I needed to wait till he was born to qualify for an upgrade. So I waited and brought down the paperwork (birth certificate, etc.) after receiving it. Two years, several meetings later and now pregnant with my second son and still in a studio apartment with no answers on when I was getting an upgrade. Was told the same thing that I had to wait and when my son was born to bring the paperwork down right away to get put on the list for a transfer faster. So I did that. I would go every other month to find out the status and was being told that I had to wait. Finally After a year I get called for a one bedroom. That was when I was told that I was in a Catch-22 because I was supposed to get upgraded for a two bedroom not a one bedroom. That I could continue to live in the studio and wait for the two bedroom or take the one and ask for another upgrade but waiting for the two bedroom was my best bet because I would get it faster. I didn't believe them so I decided to take the one bedroom and ask for an 2 bedroom upgrade. Figured while I wait I could be a bit more comfortable with the boys. We moved and I put in for the transfer and it took over 3 years for it to finally go through the system. I filled out paperwork and it was never processed. Every time I would go down to the office to ask about my status I was told that I wasn't in the system for a two bedroom upgrade. So I would fill out the paperwork again would go to the office a month or so later to find out the status and was told that I still wasn't put into the system. This happened to me over and over again for 2 years until I finally got so upset and didn't leave the office until I saw the manager enter the information into the system with my own eyes. Its been almost 3 years and I am still in a one bedroom apartment with 5 and 7 year old boys who will most likely be grown men by the time housing comes through with the upgrade. We moved into the One bedroom 5 years ago and we are still waiting with no answer from housing.

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