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Outdoor Adventures

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Consumer complaints and reviews about Outdoor Adventures

joecheri Send email
 
Sep 21, 2016

Cost of wood

We camped at the park near the casino and the charge for wood was $5.00 a bundle outrages

Joe Cericola
Grandma B Send email
 
Aug 10, 2016

Cancellation of membership

Stupidly signed up for membership. Did cancel the next day by sending letter and called main office in Bay Cuty Michigan. Now must wait 10 Business Days before a refund will be credited to credit card. Beware when signing up for any sort of drawing when it involves Outdoor Adventures. It is not worth the stress. The "free vacation".given by signing up for going on site tour is worthless. Don't fall for this scam, I'm sorry I didn't investigate before attending the rip off. We are still receiving calls from them which I have now blocked. Common sense should tell you if it sounds to good to be true it usually is. We fell for it for a brief time, senior citizens beware!
MG5885 Send email
 
Jul 14, 2016

Outdoor Adventures

No legitimate company should EVER have to go to this extent to provide a product (or service) that is, in fact, legitimate. My parents nearly got sucked into this nightmare today. No campground is worth this b.s. people....if there was a campground that WAS trust me...your friends would be pushing you to join. They are not.
Deborah Dutton Send email
 
Jul 8, 2016

On boarding Appointments

Since our membership with American Campgrounds has aparantly been changed to Outdoor Advrntures, we are required to atrend an appointment. My husband works out of State, and we are both required to attend which is impossible. Furthermore, instead of making it at a nearby campground we have to make a 3 hour drive. No one is willing to help rectify the problem, and we are unable to use the membership that we have paid for.
wbednarz Send email
 
May 12, 2016

Misleading - Even admitted it in our last meeting

We have had our membership for a few years now. We were really excited at the prospect of this, initially. Then we found that making a reservation for a cabin became nearly impossible, even when trying to book two - three months in advance. We were sent several letters and received several phone calls this past fall to come in to receive our new id cards. This was a ploy, it's been over 6 months and we still haven't received our updated swipe membership ID cards. They wanted us to come in to try and renew/sell us an updated membership, to re-sign a contract. Stating that the old contract we had signed was essentially misleading. They admitted that they had been a bit dishonest, though of course they didn't use those words. The lawyer that was speaking with us even asked if we've read anything about them online. At the time we had not, and his response was 'GOOD!'. We questioned this new contract, while also questioning their practices the first time around. We weren't fooled. They've conned people for years and they've gotten caught, they were/are trying to cover their tracks before more people catch on. We've wasted so much money no this place. We will be trying to get out of our initial contract, but of course that will take lawyers and more money. The lawyer was even shocked when my husband refused to shake his hand after our meeting.
outdooradventuresinc Send email
 
Feb 17, 2016

Legitimacy of Outdoor Adventures and the truck giveaway

Outdoor Adventures is a legitimate company and the truck giveaway is legitimate as well. We have been doing the "Truck or Cash" Giveaway since 1997. Only once, in 2008, did the winner choose the truck. The rest have chosen the cash. We do many other giveaways as well, and those prizes are awarded too. Not only do we award them because it's what we say we'll do, the giveaways are monitored by the state of Michigan. We follow the requirements to do giveaways such as these.

A little info about the winner of our giveaways:
http://www.mlive.com/davison/index.ssf/2011/01/st_johns_couple_wins_outdoor_a.html
https://outdooradventuresinc.wordpress.com/2016/02/16/winning/

A little info about our company:
http://www.mlive.com/news/bay-city/index.ssf/2015/01/outdoor_adventures_purchases_f.html
http://www.mlive.com/news/bay-city/index.ssf/2015/11/outdoor_adventures_in_downtown.html

Our website:
http://www.outdooradventuresinc.com/

Our phone number, in case you have questions:
1-888-249-1995

We celebrated our 20th anniversary in business in 2015. We have thousands of happy members, many who have been with us our entire 21 years in business. Yes, there are people who have had concerns, and we work with them individually to work through those. Yes, there are people who get calls from our accounts receivable team because they haven't paid their bills. It's no different than your mortgage, your car payment, your cell phone payment.

We are proud of what we offer to families and individuals. We have a great product in the perfect state for outdoor fun. We look forward to more years of fun to come!

Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway Legitimacy of Outdoor Adventures and the truck giveaway

Ronbo Send email
 
Feb 12, 2016

Misleading

This company is so misleading thought we could rent cabins with membership thought our 10 guest could get camp sites with this deal also can't get a reservation for anything on the holidays this place sucks want to walk away from it but afraid they will sue would not recommend this to my worst enemy
gooski Send email
 
Dec 20, 2015

No Availability

We have owned our membership for a year now. We have used it one time!! Not because we didn't want to but because every time we tried to get a spot for us and our kids, they were never available. When we signed up, we got the family plan because when we go we wanted our whole family to go and enjoy. The people that signed us up knew that we wouldn't be going unless it was as a family. We were told that we would be guaranteed availability for our family would be able to go to any camp. We tried all the resorts and couldn't get any, on a number of occasions!! We bought this with the understanding that whenever we wanted we could camp with our whole family!! We finally got a chance to use it but we had to rent a house for us and two of our kids and their families, instead of 3 cabins that we wanted. Our other daughter stayed in a camp site, which they tried to charge us $30 to use, but because of a very nice employee (at the Grand Haven Resort) we didn't have to pay that. Because of the fact that we can never get into ANY of the resorts,we would not recommend this to anyone and we will be checking into selling this back to them!!!
Sadass Send email
 
Nov 11, 2015

Park manager

This park is run by a real jerk...Mark Norton. He don't give two shits about the members or employees there. And his so called ass kissing assistant Robert is a joke as well. As a member I never seen so much inconsistency on the rules around Davison resort. Hot tub still broken going on 5 months now. Promised by Mark that he would not close the outside pools and hot tubs till hot tub got fixed in the dome... What a joke!!! Also, I'm tired of smelling burning leaves in the park and smelling smoke. I'm sure there are permits and guide lines for doing that and I know they don't last a month at a time. I ended my stay do to this matter. Every time I call the guard shack to make a complaint they give me the same old story. I can't do nothing about it, you will have to call Mark...and still nothing gets taken care of. My question is... Who runs this park??? If you have taking time to read the other complaints on here, you will see nothing is getting done, or the CEOs or co-owners don't care about their park in Davison. And as as retiree, I've never seen such miss management in my life. Not even at SAMs club, you only have to pay 45.00 for a membership. And SAMs is not inconsistent. Note: this complaint board is not something just to bide my time nor is it just something to humor you. Let's get something done with this jerk!!! Have a great day members!
Orion Send email
 
Sep 11, 2015

Shadyest group of business people ever

This place is in really bad condition and way overcrowded. What a lousy company. I agree with the lady that said she wouldn't take a free membership. After trying to get my money returned I came to the conclusion these people are shady salespeople with no compassion or moral ground. This company is the armpit of all companies. They should remove the halo on their coast to coast sticker and replace it with a pitchfork. Aleast then they can represent themselves properly. Sincerely your disgruntled neighbor.
Orion Send email
 
Sep 10, 2015

It's not about the unwinable truck

Your unwinable truck it just the tip of the iceberg Mark(salesman at outdoor misadventure). I had a gut feeling it was all too good to be true. When I called to talk to this Mark feller he acted as if he didn't give a flying **** that I was very disappointed in the Davison Michigan resort(typical used car salesman mentality). For the price of the packages you would think every resort they own or are associated with would be in good remarkable condition but it is the complete opposite. Why if you had a terrible experience at one resort would you go to another. YOU WOULDN'T. A class action lawsuit is a fantastic idea. I would love to see this company go bankrupt and imprison all their salesman for improper practices(I'm sure there's a better word for it but you get the jist of it). Happy reading outdoor misadventure. Oh yeah and I'll be sure to let everyone I know how great of a disappointment your outdoor misadventure is and how much bs your resorts are. Sincerely your disgruntled neighbor.
Orion Send email
 
Sep 10, 2015

Lies, lies,and more lies

Davison I was told is their most popular resort and hence should be in top notch condition. Here we go. Missing tiles in pool house(I was told it was just redone) raw osb board in pool house collecting moisture(black mold comes after that), no aqua cycles which are shown in brochure, lazy river(its the size of a mud puddle I call it the lazy mud puddle), putting greens in horrible condition, they have a restaurant called the grill(they serve pizza and salad). They will make you believe it's a water park with a kid fun zone( a toddler fun zone at best), way over crowded, they advertise a game room as an ammenity(it cost ridiculous amounts of money. So I was lured with a chance to win a truck(yeah stick a key in a door knob) its bs all the way. I tried getting my money back and of course they refused. I am not sitting idley by either. I am going forward with an attorney. So outdoor misadventure watch out here I come. If anyone reading this goes there please take a camera with audio, I wish I would have. IF ANYONE WANTS TO POOL MONEY TOGETHER I've got a great attorney to go after this outdoor misadventures with full force. Just comment on here and we can get in touch.
seriousjunior Send email
 
Sep 9, 2015

scam? mabey not

went to this thing with the key everyone is complaining about, well i had purchased 10 acres of land a few years back with nothing on it, and taxes every year was almost 500 a year, setting aside the gift card crap and the key crap they pull to get you to show up a lifetime membership is actually a good deal if you like the outdoor stuff, 10 acres i had woods n grass, well with the camp the wife and i decided to purchase the membership, well because now i dont have to maintain the property, dont have to worry about people messing it up, there are pools, go carts, lakes, kyacks, canoes, showers, putt putt golf, walking/biking trails, you people really need to quit complaining about a stupid key and a couple dollars in cards and look at the bigger picture for your family to get out of the house and do something worth living for!!!
patrick 1801 Send email
 
Aug 10, 2015

prize scam/outdoor adventures

Went to Standish yesterday.8-9-15 knew it was bs but there was guaranteed prizes, and a chance at the truck. Every single person I talked to and even in the flyer stated chance to put key in truck and if it starters you win. Or you are guaranteed 2 of 5 prizes. After telling them no. I was not taken to truck I was taken to a trailer and told to put 2 inch dummy car key blade into a Assa alloy medeco house lock, and was told it had to fit all the way in. This is physically impossible the medeco house lock will only allow 3/4 of an inch blade to fit in. So this is complete bs they posted odds on the flyer of winning grand prizes and the other prizes. So if they post odds there has to be a chance to win! So. Isn't this fraud? And because they use the mail and phone doesn't it become federal an now wire Fraud? We did get the two cheap prizes, a vacation that cost more than it is worth and 250 dollars worth of separate gift cards you can't use together. The same kind of card they give away at the very same stores. I asked where the TV and the other prizes where just in case I won those. He said if someone won a TV they would to go out and get one for them, with a smile. I then said to him what if I won the 500 dollars what would you do write an i.o.u? he said if someone won 500 dollars there would be an investigation. Then he talked about who won the 2014 truck, he stated someone had an appointment and didn't show up so they raffled off his key to the other members. I said really and how did you get his key? He said excuse me.I then said You mail out the keys and if he didn't show up how did you get his key? He replied with," that's a good guestion, did you change your mind would you like to be members?" The rules state you have to start the truck to win it. How can that be done putting the key in a house lock 100 yards away from the truck? The other prizes are fictitious, how do they get away with this for so long? Now, I didn't sign up to be a member so I probably got the f-u treatment it might be different for the idiots that signed up. So this post is for anyone planning to go just for the prizes. I spent 2 and a half hours at this 90 minute pitch just for crap don't waste your time.
norton_stan Send email
 
Apr 6, 2015

Mark Norton, Bob-pools, Robert-Maintence

Mark,Bob,Robert....
3 individuals that "run" Thee lake sore resorts & couldn't be more wrong for there position's they hold on this staff. I worked for them summer of 2014 and was extremely disappointed with my experiences. Every staff member was drinking on the clock...sneaking off to "hookup" with customers or coworkers or smoke pot in vehicles to the destination of the day. Not to mention trash all around and rude/lazyness workers that act like they own the place When they should be loyal workers that are on the clock Earning a paycheck. How Mark,Bob & Robert still remains apart of this business is a joke. They ruin the outdoor adventures name, in no way do they bring important improvements it so badly needs.
norton_stan Send email
 
Apr 6, 2015

Mark Norton, Bob-pools, Robert-Maintence

Mark,Bob,Robert....
3 individuals that "run" Thee lake sore resorts & couldn't be more wrong for the position's they hold on this staff. I worked for them summer of 2014 and was extremely disappointed with my experiences. Every staff member was drinking on the clock...sneaking off to "hookup" with customers or coworkers or smoke pot in vehicles to the destination of the day. Not to mention trash all around and rude/lazyness workers that act like they own the place When they should be loyal workers that are on the clock Earning a paycheck. How Mark,Bob & Robert still remains apart of this business is a joke. They ruin the outdoor adventures name, in no way do they bring important improvements it so badly needs.
rj09981 Send email
 
Feb 19, 2015

Something really stinks here

I receved a phone call, followed by a letter and a key in the mail stating I was a finalist and was eligible to possibly win a new truck or 20,000, if I had the winning key. All I had to do was drive over 1.5 hours to get to the Outdoor Adventures resort, and then take a tour and sit through a sales pitch, and then see if I had won the truck. My wife and I were really curious to see the site, and see if this might be a future vacation site. Here's the rub: for a price we would be granted membership / access to a network of resorts, campsites, and travel discounts in MI and across the US. All it would take was a down payment of $9,995, then a yearly fee of $439, and whenever I booked a trip there would be a discounted rate per night of $40-70 per night. Now, the yearly fee and a discounted nightly rate made sense. But the nearly ten grand up front? Rediculous. For what? This is a preposterous business model. The salesman was basically asking me to give him free money up front. What kind of an investment is that? He said I'd have "ownership" of the ability to book whenever I wanted, with all these amenities, and he tried poorly to make the case of why his was was better than owning a cottage or booking on your own. I would have to go on several of their vacations every year for a decade or so, and then maybe the savings I had realized would cover the $9,995 investment. But if the company went under, what would I have to show for it? Who would fall for this? And if you have ten grand to spare, and can travel and vacation a lot, wouldn't there be better uses for your dollar? I can't believe that anybody would go for this, but we saw an older couple sign papers while we were getting our sales pitch. This might not be illegal, but boy does it stink. I think you'd be better off using online discount websites, or reaching out to mom and pop establishments that run cabins and cottages. Think local.
jamaicamon3 Send email
 
Aug 28, 2014

Scam?

I have read through all the posts and am really confused. The truck that was talked about is something you have to sign up for and it clearly states it is from Outdoor Adventures Inc. and gives stipulations as to what it is all about. I signed up for the truck and of course did not win but got some great plastic metal looking his and her watches :-) We went on the tour and were impressed with what we saw. Of course the sales people are nice, they want you to buy a membership but that does not mean they are not also nice people to begin with. We have been members for going on 5 years and have not had any real legit complaints. We were told right from the get go what was what for the membership. You are told up front about the maintenance fee and it is right in the contract and it is something you pay up front when you buy so it should not be a surprise. It is really nice to come on out and never have to leave the resort. Everything is right there. Now the Davison resort is large and crowded most of the time and mostly quiet in the evening hours. Every resort has something to offer and if you check around, a lot of campgrounds and even private resorts charge for certain activities that Outdoor Adventures does not. For example, kayaks, row boats, mini golf, checking out of games like horse shoes. I hope that we never get to the point of not liking the resorts but as for now, we are really satisfied. Thanks for reading.
Mng23 Send email
 
Aug 19, 2014

Outdoor adventures is a scam!

Do not believe a word out of their mouthes! It is a scam full of lies and empty promises. They breach their contracts every day and refuse to handle complaints, but if you stop paying until they hold up their end of the bargain, they will harass and threaten you mercilessly! They are incompetent and belligerent. Once you are conned into a contract, the helpfulness stops and you are just another easy payday to them. Was never able to use my "free week" vouchers because there was "never any availability"! Beware and be warned...you are throwing away money on lies and incompetency.
outdooradventureyousuck Send email
 
May 12, 2014

Outdoor Adventures

Biggest rip off ever. Thanks to the ass, John, that scammed us. I still have his name and phone number. My husband wants to knock him out. He wants to get a group of people to go up there as newbies and raise hell! We thought after 5years it was ours and then our kids - well, that was a bull crap line from the ass, John, who signed us up. Nope, made our last payment and they want more! Now, why would I pay more when people are trying to sell them on Craigslist for $1000???????? Yeah, a $1000!!!
Unbelievable! I'll get over it eventually, but I'm no mad at this place that I could scream!
peterpiper Send email
 
Jan 2, 2013

Outdoors Adventure IS a scam!

So to the person on here telling us to go to BBB about this SH*THOLE company, we did that. We were also informed that they weren't going to do anything about it and NEVER POSTED A COMPLAINT on their site. What is the point of having BBB if they aren't going to help the people they are there to protect?!?! I can not tell you the amount of people who I have talked to who have ALSO had issues with this place. Save your money, I wouldn't even take a LIFETIME membership for free. It may have been a good deal years ago, but these days good luck getting in.... Save your money and go visit NICE places, this place stinks... LITERALLY!
HornetNest Send email
 
Mar 13, 2012

Outdoors Adventures is a scam!

I am so happy I googled this Outdoor Adventures today! They called me last night and told me I won a chance at a truck. My BS detector was set to high so I googled this place and surprise, surprise it is indeed a scam! What I cannot figure out is how Outdoor Adventures can get away with this. As well as how people can be so naive as to drive so far for a chance to win . For me I live in Grosse Ile, MI and the drive would have been roughly two hours. Better Business Bureau should really investigate complaints about this company. What a shame:(
Tiggerpissed Send email
 
Feb 23, 2012

Outdoors Adventures is a scam!

Now I know where my "monthly maintenance" fees go. They go to clowns sitting at a computer and putting in positive comments about this scam operation to refute valid complaints. And don't tell me about how many HAPPY PICTURES you have. I'll match yours any day of the week as I am in RV parks all over this nation for at least 5 months of each year. On my first "guaranteed trip" in Davison I couldn't find an open site. When I thought I had one I asked the guy sitting on a picnic table to move so I could set up. He said "I'm saving this site for my buddy". I tried other sites but they where too small or in mud a foot deep. When we left and told the Moron at the entrance we couldn't stay due to a lack of location and people holding sites, he said " We'll tell someone". Ha Ha guess what -- Outdoor Adventures has me logged in their "Data Base" as having a happy 3 day stay. NEVER HAPPENED.
Next trip was to Rifle River. What a Joke this Park is. I was told by campers leave before the weekend because the noise from young drunk river rafters was terrible. I took my Granddaughters and they quickly and correctly named the pool "LIFE GUARD?" the pool Nazi. Which leads to my next complaint -- All employees (Except 1) require customer service training. Except for one, any employee I talked to was rude and confrontational. Oh buy the way, I will take the suggestion from one of the email clowns and submit this to the Better Business Association.
Bummincauseisighned Send email
 
Feb 23, 2012

Outdoors Adventures is a scam!

Outdoor adventures is a huge scam. They say the are all about family fun and all that. That is untill life's miss fortunes may happen then its give us our money now or we will take you to court and ask for all of the money we can and then more. My wife and I filled out the win a truck slip in the mall and a few weeks later received a call and heard we were one of the luck ones picked to receive a key and packet to come and check out if our key fit. So to Davison we went got there and figured out what this was all about. We listened to all what the salesman said and it didn't sound to bad then the price came out I thought it was steep but then they started to give some discounts and such to sweeten the deal. Well we were suckers plain and simple. My only real question that the salesman and the manager ( whom was there to back up on the deals) would tip toe around was what if we run into problems financially and can't make a payment or we need to get out of our contract. As they tip tied around they both said it is with out a dout a possibility to resolve any problem. Hahaha. Three months into our contract my wife lost her job. Yes things we're tight I called and explained my dellemma so one of Oa's wonderful office people handled my case. He said can you make a half payment for a while and get back to me when things look better. I said that would be great. About three more months go by and I get a call from some one from AO they ask me if I can take my payment back to the original amount as I was only paying seven dollars on our premium per month I ask why so little and he told me with interest and FEES that's all I was paying. I went from 160.00 per month to 80.00 and 73.00 was fees and interest???? I then ask if there was any way out of my contract as that was just stupid. He said no but we can sue you for the money. I was in shock by his answer I was not being aggressive or anything like that on the phone but he then became a complete ass. I said I owe six grand on the contract have already payed on it a grand and gave them one thousand cash the day we signed. I said Im not asking for any money back but I seriously want nothing to do with you people if this is your response. His reply was I don't care we just want the money. So I ask again what can I do to get out of this contract. He decided to be nice I guess he began telling me they are giving people a break if they pay the amount they owe off early so he said he will check my balance and send me a letter of the break and final cash I would owe. About two months go buy and bam he comes a lady across my lawn with a summons to appear in court. Holy shit I thought we are being sued. I picked up my phone and called the wonderful asshole I spoke to on the phone he answered I ask what happened to the letter of the deal you were giving if I payed it off early. His reply just figured you were not gonna pay and this would be easier to get our money. WTF ???? Yep got sued got a lawyer the contract was written with a win win for there greedy asses in mind and a year later I settled out of court for money I just wanted to throw away (not). Lesson learned read all contracts and if ya can go to a lawyer and have them read it first. They were suing for over 10 thousand plus lawyer fees and court cost. According to my lawyer they have a lot of these cases in bay county the family oriented Outdoor Adventures. Not your family there's!!!
RobRobRob Send email
 
Feb 23, 2012

Outdoors Adventures is a scam!

BSdetector, Are you serious? I'm a shill? Your a joke. You have one post on here and it's to bash me? Your a moron. Do you even have a beef with this company? I bet you don't so sit down and zip it. Or are you one of the idiots that were "scammed" because you didn't have the winning key!! HA HA. Don't hate on me because I'm having fun with my kids while your sitting around at home with kids that hate you for not ever doing anything with them. You have issues but it isn't with me. Look in the mirror doorknob, what have you done for your family lately. Your a jackass. Jackass.

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