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Consumer complaints and reviews about PAYTMAG bank

jahaank Send email
 
May 22, 2017

Same issue with the refund

I booked a ticket in Tatkal and cancelled it as it was in waiting, The refund amount and other details are showing as refunded on 15th may 2017 however I have not received any amount in my PAYTM wallet.

PFB the attached screen shot for more details


ravishukla1291 Send email
 
May 22, 2017

refund

Hi ,

I booked two train ticket, I paid through my debit card (CITI Bank).
Ticket automatically cancelled because of waiting list. I can see the status as refunded in IRCTC website.
But I have not received any amount in my bank account.

Ticket :

My PNR No : 4851666580
Transaction ID- 100000837244264
Transaction Date : 14-May-2017
CancellationID /RefundID : 100000160227587
Cancellation/Refund Date: 16-May-2017
Refund.Amount (INR): 2320
Bank : PAYTMAG

IRCTC status shows Amount of Rs. 2320 refunded from my cancelled ticket . Bank name "PAYTMAG", but i have booked the ticket using debit card of CITI Bank. Kindly send my refund in my original account ASAP. I am thankful to you such kindness.

Regards,
RAVI SHUKLA
ravishukla1291@gmail.com
#9582617069

refund

Ankit More Send email
 
May 21, 2017

Refund neither recieved in Bank not Paytm Wallet

Hi ,

I booked two train ticket, I paid through my debit card (ICICI Bank).
I cancelled both of my ticket because of waiting list. I can see the status as refunded in IRCTC website.
But I have neither received any amount in my bank account nor in my PAYTM wallet.

First Ticket :

My PNR No : 4644627710
Transaction ID- 100000838203976
Transaction Date : 13-May-2017
Transaction Amount (INR): 1965.0
CancellationID /RefundID : 100000160084605
Cancellation/Refund Date: 15-May-2017
Refund.Amount (INR): 1900.0
Bank : PAYTMAG

Second Ticket:

My PNR No : 4231788851
Transaction ID- 100000837392644
Transaction Date : 13-May-2017
Transaction Amount (INR): 750.0
CancellationID /RefundID : 100000160084604
Cancellation/Refund Date: 15-May-2017
Refund.Amount (INR): 690.0
Bank : PAYTMAG

IRCTC status shows Amount of Rs. 1900 and 690 refunded from both my cancelled ticket . Bank name "PAYTMAG", but i have booked the ticket using debit card of ICICI Bank. Kindly send my refund in my original account. I am thankful to you such kindness.

Regards,
Ankit More
+91 7658991014
ankitmore.16@gmail.com

Refund neither recieved in Bank not Paytm Wallet

vinod1984ram Send email
 
May 19, 2017

Refund neither recieved in Bank not Paytm Wallet

Hi Team,

I booked train ticket, I paid through my debit card (HDFC Bank).
My Ticket was cancelled because of waiting listed not confirmed till chart prepared. Then Transaction amount is refunded to PAYTMAG.
I have neither received any amount in my bank account nor in my PAYTM wallet.
My PNR No : 8159213482
Transaction ID-100000838778321
Transaction Date : 15-May-2017
Transaction Amount (INR): 7000.0
CancellationID /RefundID : 100000160441728
Cancellation/Refund Date: 16-May-2017
Refund.Amount (INR): 6805.0
Bank : PAYTMAG

IRCT status shows Amount of Rs. 6805.0 refunded. Bank name "PAYTMAG", but i have booked the ticket using debit card of HDFC Bank. Kindly send my refund in my original account. I am thankful to you such kindness.

Regards,
Vinod Kumar Ram
9969257399
9892537617
vinodsameerb.tech@yahoo.com OR vinodbtehmba@gmail.com

Refund neither recieved in Bank not Paytm Wallet

Uttam Sharma Send email
 
May 18, 2017

Cancellation ammount not Refund

Dear sir
I have book ticket and paid using my debit card. Then I canceled the ticket and it is showing refund and credit in to paytmag bank. But i have not got the money till now. Pls have a look below for further information.

Transation id-100000159569148
Date - 11/05/17
Total ammount - 1040
Refund ammount - 800
Bank-paytmag
niraj11 Send email
 
May 12, 2017

REFUND NOT COME

DEAR SIR,

I HAD CANCELLED MY TICKET ON 16TH APRIL 2017, WHICH TRANSACTION ID NO. IS 100000758101004 AND CANCELLLATION ID IS 100000154386637 AND IT SHOWS THAT ITS REFUNDED ON 20TH APRIL THROUGH PAYTMAG. I HAVE NOT YET RECEIVED THE AMOUNT IN MY A/C. PLEASE HELP ME HOW AND WHEN I WILL GET THE AMOUNT FROM INDIAN RAILWAYS?
THANKS

NIRAJ BHATTARAI
HiteshG Send email
 
May 12, 2017

CANCELLATION AMOUNT NOT REFUNDED

I am also seeing the same issue. Did anyone got the amount back? Anyone knows how to check PAYTMAG?

While booking an e-ticket on 5th May, 2017 transaction got failed and ticket was not booked however, amount of Rs. 1970 got deducted from bank account. I see in IRCTC web site it is showing that amount is refunded to PAYTMAG but not in my bank account. I don't know how to get into PAYTMAG and why amount is not credited back into my bank from where I paid.

Transaction Details:
Date: 5th May, 2017
Transaction id: 100000830579338
Cancellation id/Refund id : 100000830579338
mathor6764 Send email
 
May 6, 2017

dear

This complaint w. r. t jio summer surprise offer recharge of rs 303/- where i have done the transaction on 07-april-2017 at 12:39 AM through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number with order id 3038843552 and it is due with jio operator for confirmation.

Helpline no not call riceived
- 7256812662


resolved me refund
Ravi Singh Sengar Send email
 
May 5, 2017

Not received refund but showing that it has been credited to Paytmag but I didn't received any money

I Didn't got any refund but it is showing that it has been refunded to paytmag but I didn't received any money

Not received refund but showing that it has been credited to Paytmag but I didn't received any money

paramesh reddy Send email
 
May 3, 2017

refund money

I had booked a railway ticket and paid using my debit card. Then the transaction got failed and the amount got deducted from my Bank Account and now its showing the status as refunded and credited into Paytmag. But I didnt get money till now sine its been Days . Please have a look below for further info.
1 Transaction ID 100000153461305 Transaction ID 2 100000153994281
jiltKOP Send email
 
May 2, 2017

CANCELLATION AMOUNT NOT REFUNDED

I cancelled train ticket on 27-Apr-2017. On 28-Apr-2017 it seems that I got refunded through PAYTMAG.

But still now I did not received any credit. I attached my details below:

Transaction ID : 100000820791859

CancellationID /RefundID : 100000156514745

CANCELLATION AMOUNT NOT REFUNDED

vibin619 Send email
 
May 2, 2017

CANCELLATION AMOUNT NOT REFUNDED

Sir I've cancelled a ticket booked with a debit card via irctc on 06/04/2017
and still now the refund has not yet been transferred to my account...when I checked irctc it shows it's been refunded to PAYTMAG... I don't even have a paytm account. .. so please transfer the amount of Rs 750 to the bank account I used for booking. .
PNR, 4542794176
Cancellation Id/ Refund Id 100000152671235

yours Hopefully

Jibin varghese
rohitrpal Send email
 
Apr 29, 2017

refund amt not receved in my a/c.

Dear sir,
i have booked ticket with my debit card and cancelled on th april 25 ,2017 and it is showing that it is refunded to PAYTMAG. but i did not receive amount either in my bank or in my paytm wallet. please refund my amount as soon as possible.
Amt : 420
transaction id: 100000817522885
cancellation id : 100000155866784

refund amt not receved in my a/c.

chakri2507 Send email
 
Apr 27, 2017

refund sent to PAYTMAG

Dear sir,
i have booked ticket with my debit card and cancelled on 19th april,2017 and it is showing that it is refunded to PAYTMAG. but i did not receive amount either in my bank or in my paytm wallet. please refund my amount as soon as possible.
PNR no: 6100394578
transaction id: 100000807103011
cancellation id : 100000155028220
Ravindra Kumar Yadav Send email
 
Apr 26, 2017

CANCELLATION AMOUNT NOT REFUNDED

Dear sir,
I have book some tickets and paid using my debit card.than I cancelled the tickets and it's showing refunded and credited in to paytmag.but I have not got the money till now. Please have a look below for further info.

PNRno:2658738454
transation ID 100000809200927

transationdate 16 MARCH 2017

cancellation id /refund id 100000154727481

trans amount 1050 rs

refund amount 930 rs

bank PAYTMAG

refund date 21 April 2017

thank you sir .pls.

yours faith fully

Ravindra Kumar Yadav
rajvsp099 Send email
 
Apr 24, 2017

Refund not credited in my account

i have cancelled my ticket from New Delhi to Patna.
Transaction ID:100000809030617
Cancellation ID:100000154360484
Date of journey is 16th April 2017.
Amount to be Refunded is Rs. 1730.
i have used KMB.The status of refund is showing as REFUNDED to PAYTMAG.But i have not received this amount in my account.
I have already sent an email to care@irctc.co.in and the Ticket ID raised is IRCTC#5642117.
Refund Status
S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date
1 100000809030617 16-Apr-2017 100000154360484 CANCELLED 1860.0 1730.0 PAYTMAG REFUNDED 20-Apr-2017
please help in this regard
Neilesh Send email
 
Apr 23, 2017

Refund Not Credited in Bank Account.

Dear Authority,

Please help me to get the refund for the Cancellation of the Tickets.

Transaction ID : 100000780656440
Transaction Amount : 3990.0
Transaction Made : Debit Card --- Bank of Maharashtra

Cancellation Date : 13-Apr-2017
Cancellation ID : 100000153818783
Cancellation Amount : 3420.0

Bank Status : PAYTMAG
Refund Date shows : 15-Apr-2017

I have not yet received the money in our Bank Account.

Thank you for your help in advance:)

Neilesh Ohal
+91 987.055.2225
Emraan.hussain15@gmail.com Send email
 
Apr 22, 2017

Refund amount not credited in my account

Dear sir
My payment Irctc refunded in paytmag
But paytmag not payment credit in my account.
Plz help me sir
Transaction id. 100000794870100
Refund id. 100000794870100
Amount Rs. 905
Transaction id. 100000790403906
Refund Id. 100000151686103
Amount Rs. 640
Plz refund my balance in my account

Refund amount not credited in my account

Sidhantasahoo Send email
 
Apr 20, 2017

Refunded Amount not credited to my accoun

Hi Team,

I booked train tickets, I paid through my debit card.
Now I cancelled my ticket. They say that your amount is refunded to PAYTMAG.
I have not received any amount in my bank account nor in my PAYTM wallet.
what should I do for this? Cancellation details are as follows.
My PNR number _4329704491
Transaction ID-100000776185920
CancellationID /RefundID-100000153709587
Refund.Amt()1080.0

IRCT status shows Amount of Rs. 1080.0 refunded .. Bank name "PAYTMAG", but i have booked the ticket using debit card of syndicate Bank. Kindly send my refund in my original account. I am thankful to you such kindness.
twasti Send email
 
Apr 16, 2017

Refund not credited to bank account

I have booked ticket from Unnao to TDL. on 22 march and payment was made through debit card of Citi Bank.On cancellation the amount has been credited to PAYTMAG BANK. But the amount refunded not reflect in my originating bank account . Kindly send my refund in my originating bank account.


Transaction ID:100000783509203
Refund Id :100000150540225
Amount Rs 240
Akash W Send email
 
Apr 15, 2017

NON RECEIPT OF REFUND

Dear Sir,

I am yet to receive the refund amount for the following IRCTC cancellation. Request you to do the needful. Also, I'll be obliged to know the current status of the refunds

Transaction ID: 100000756797324
Transaction date: 9th march 2017
Cancellation ID: 100000147928997
PNR Number: 6362028963
Train no: 18030
Refund Amount: ₹730/-

Please do the needful.
Thanking you.
Somak1991 Send email
 
Apr 9, 2017

Non Receipt of Refund

Dear Sir,

I am yet to receive the refund amount for the following IRCTC cancellations. Request you to do the needful. Also, I'll be obliged to know the current status of the refunds

SNo Cancellation ID PNR Number Train No From To Refund Amount () Ticket Amount () Date of Cancellation Cancellation Status
1 100000151624751 6764569878 12810 HWH CSTM 3760.0 3890.0 31-Mar-2017 10:18:16 HRS Cancelled
2 100000144252892 6361288792 12102 HWH LTT 3510.0 3890.0 16-Feb-2017 20:24:47 HRS
Cancelled
Also, the following provides the details regarding booking history of the aforementioned tickets
S.No. Transaction ID PNR Number Train No From To Date of Journey Reservation Status Date of Booking VIKALP Opt Booked From
1 100000747147133 6764569878 12810 HWH CSTM 01-Apr-2017 Cancelled 16-Feb-2017 No IRCTC WEBSITE
2 100000735562757 6361288792 12102 HWH LTT 30-Mar-2017 Cancelled 05-Feb-2017 No IRCTC WEBSITE
ashish kumar gupta Send email
 
Apr 8, 2017

Not refund amount in my account

Hi Sir,

I have booked tickets through IRCTC on 27.03.2017 My tickets is cancelled on 29.03.2017. IRCTC shows that they have sent the refund to PAYTMAG bank.I have made payment by credit card through KOTAK MAHINDRA BANK. The amount refunded not reflect in my bank account till now. Kindly send my refund in my bank account asap.


Transaction ID 100000789176126 Date of transaction 29.03.2017


Regards
Ashish Kumar Gupta
8742934722
ashish.gupta497@gmail.com

Not refund amount in my account

gbisht Send email
 
Apr 5, 2017

Refund not credited to bank account

I have booked tickets through irctc and payment was made through debit card of CITI bank. On cancellation the amount has been credited to PAYTMAG BANK. But the amount refunded not reflect in my originating bank account . Kindly send my refund in my originating bank account.

Transaction ID:100000779054817
Date of Cancellation:17-Mar-2017 17:16:09 HRS
Cancellation ID:100000149655130
nikhiln Send email
 
Mar 29, 2017

Refund my Ticket Amount

Hi Team,

I booked train tickets, I paid through my debit card.
Now I cancelled my ticket. They say that your amount is refunded to PAYTMAG.
I have not received any amount in my bank account nor in my PAYTM wallet.
what should I do for this? Cancellation details are as follows

[1]Transaction ID : 100000741162858
Transaction Date : 13-Mar-2017
CancellationID /RefundID : 100000148815506
Refund Amount : 150.0
Bank : PAYTMAG
Refund Date : 15-Mar-2017

[2]Transaction ID : 100000741162839
Transaction Date : 13-Mar-2017
CancellationID /RefundID : 100000148815508
Refund Amount : 150.0
Bank : PAYTMAG
Refund Date : 15-Mar-2017


Whenever I check my Refund status, it shows REFUNDED TO PAYTMAG.
Attaching screenshot from IRCTC website. The highlighted transaction shows refunded to bank PAYTMAG.

Regards,
Nikhil

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