IM STAYING IN AIR PUTIH KUANTAN PAHANG. TWO CASES I HAVE ENCOUNTERED. THE DELIVERY PERSONAL COMES IN A VAN AND HONKS IN FRONT OF MY HOUSE SEVERAL TIMES, EXPECTING THE CUSTOMER TO COME OUT OF THE HOUSE TO RECEIVE THE PARCEL. HE DID NOT ASK FOR MY SIGNATURE . HE JUST PASS THE PARCEL FROM HIS DRIVER SEAT, NEVER BOTHER TO STEP OUT OF THE VAN. FOR YOUR INFO, I DO HAVE A DOORBELL.
SECOND CASE, HONKS FEWS TIMES. MY WIFE WAS IN THE KITCHEN. DELIVERY GUY DID NOT WAIT AND LEFT A CARD TO COLLECT FROM BUKIT UBI POST OFFICE.
MY QUESTION IS ARE YOUR STAFFS BEING RACIST? REASON IS I DID NOTICE THE SAME GUY COMING DOWN FROM HIS VAN WHEN HE DELIVERED A PARCEL TO MY NEIGHBOUR.
SAME PERSON,
DO GIVE TRAINING FOR YOUR PARTICULAR STAFF FOR BETTER CUSTOMER SERVICE.

IF THIS PROBLEM OCCURS AGAIN, I WILL NOT TOLERATE WITH THIS KIND OF ATTITUDE.

POSLAJU, TAKE IMMEDIATE ACTION.

ERA361914209MY，my parcel have stop updated in tracking system pos laju since 5 august，the parcel have dispatched out from pos laju ipoh but until now the tracking system still no update the parcel condition！！Please check the parcel and update the condition！！
ERA361914209MY
ERA361914209MY
ERA361914209MY

Honestly, try not to use pos laju to courier your important or urgent parcel as your parcel will be lost or unable to be delivered even with tracking number.

This is the first time I have experienced such as terrible service from a company not only from its courier service but customer service as well.

Actually I have a parcel courier to Australia with tracking number on 2nd of July. But system doesn't update after 4th of July with stated that my parcel have reached Sydney.

Contact so many times the customer service via email or phone call. Guess what? Common answer like ask you to wait and request you to give some proper prove like receipt, as well as to fill in whatever PP1 form. I was like being cheated by keep ignoring my request to retrieve my parcel. C'MON! Your company provide such as lousy and problematic service yet still dare to ask your customer to do this and do that. It was like totally waste of my time and energy. This parcel shall be delivered within 11days but I have been wait for 45 days yet they couldn't give me a proper solution.

They will ignoring your email and ignoring your request. This is the consequences of trusting wrong company.

Their customer service really worst. Keep reply common answer but not solution. Never fulfilling what they are promised.

THINK TWICE BEFORE YOU PROCEED WITH THIS TERRIBLE COMPANY. THANKS

I BOUGHT THIS ITEM FROM ONLINE SHOP AND MY ITEMS ALREADY SHIPPED BY 5TH AUGUST 2019


BUT IT SUDDENLY STUCK AT TRANSIT OFFICE SINCE 7TH AUGUST 2019 UNTIL NOW (16TH AUGUST 2019). WHAT HAPPEN?


PLEASE CHECK THIS PROBLEM AS SOON AS POSSIBLE.

PLEASE POSLAJU
TRACKING NUMBER : ERA208265225MY

IM WAITING FROM 9 AUGUST 2019

tracking number : ERA208265225MY
SINCE 9AUGUST.

PLEASE URGENT.

Parcel tak bergerak. Please check EHA051764890MY

No update regarding my parcel. Please check EHA051764890MY

Please update my parcel. Thank you. EHA051764890MY

EP655302015MY
WHY STUCK MY PARCEL AT KLIA HUB FOR SO LONG?
pls do send it to delivery facility!

ep651284206my

please update my parcel stuck since 3hb untul now!

EP651284206MY

PLEASE CHECK MY PARCEL STUCK AT PARCEL HUB ALMOST 6 HARI

TOLONG UPDATE PLEASEEEEEEE

NEED URGENT

EN938760500MY Stuck at transit office since 2 August.

EN938760500MY Stuck at transit office since 2 August.

Tracking No.- CD354924320MY

Item still haven't dispatch out from transit office yet. What is the delay? Why?

ERA355290932MY
ERA343718260MY
ERA337456627MY
ERA337251359MY
those are my four parcels now nicely 'parked' at shah alam delivery facility. these has been happening for days. what is going on? contacted poslaju, answer given shortage of staff. and now i have to think about your staffing issues. all parcels are from an online shopping. at the time of order there are estimated dates of receipt provided. apart frm the convenience of an online shopping, that was important point i considered before placing the order. now i feel cheated. none of the parcels has reached me. attached is an example of how one of the order is happily running around poslaju facility last week. i want my parcels. i paid for those items and also for poslaju services. do something because i seriously dont enjoy this delay. or u can call yourself postslow.

Kenapa barang saya perlu dihantar ke KLIA HUB? sedangkan barang tempat pengeposan dengan tempat saya di negeri yang sama dan dekat berbanding nak hantar ke KLIA tu.. dan sekarang stuck beberapa hari tiada update terbaru? Mmg prosedur kena htr ke KLIA HUB dlu atau mcmna.. sebelum ni saya beli barang dari seller yang sama barang lagi besar tapi cepat sampai tidak perlu ke KLIA HUB. Seller laju submit tapi poslaju yang lembap atau barang telah rosak? saja delaykan penghantaran. Perlu maklumbalas ke saya hantar ke email [email protected]. Tambahlah staff tu naikkan gaji permintaan poslaju tinggi disebabkan revolusi pembelian barang atas talian.

Hi

Could you please help check for tracking no:
UC723139449MY
UC722243992MY
UC722676786MY
UC722132753MY
Other parcel send via other company arrived very fast but here it stuck more than a week in Malaysia.
Please take action.
Thanks

Please check my parcel: ERA312529178MY. It have been stuck for 3 days. The status showed ‘consignment dispatch out from transit office’ from pos laju parcel hub. It usually takes only a day to arrive at next post centre. I need it asap. Please.

RM0.00 : Unsuccessful delivery for your order 19071822244H50Q, tracking no: ERA316005689MY. Call Pos Laju at 1-300-300-300 for assistance.

I received this, however, i don't even have any call or msg from Poslaju

I bought things online and I paid for shipping fee. Should I need to collect it from your counter since the item is not yet out for delivery? It's already been there for 2 days and tomorrow is a weekend, and I need this item urgently but now cannot get it.

I also facing this same situation last week when they keep my parcel for 3 days! When I went to the counter, waiting there for 1 hour and the said the item cannot be found. Ask me to go back and promised to find and send later. However it just a JANJI MANIS. I went there again for 2nd time, then after that I received my item.Your service is really poor!

Pos laju should improve their services. Cheaper but very worst service.

Pls update your tracking system, almost 21 hours no update, I ordered item from many online shops these few days, some use other courier and they update their track status frequently unlike yours. Help pls, I need the item fast
Tracking number : ERA290253505MY

apa benda la takde adab lgsg delivery guy ni. korg pos laju ni xde ajar adab ke kt depa ni. dtg rumah org duk hon hon xhenti2. ko org islam dtg rumah org islam. bagila salam.aku ada dalam rumah ak boleh dgr. apa punya tak cerdik la.. lepas tu ak keluar nk ambil barang muka bengis semacam. ak nak tnya kt pos laju. skrg ni sapa yg bagi servis kat sapa ni? ak ni customer kau. layan la baik2. for the delivery guy, ko dgn sikap ko mcm tu xkemana. klu xde adab xkemana. cuba kerja tu profesional skit. bila smpai greeting customer. nk fikir baran kau je. please improve servis. aku terpaksa je pakai pos laju sbb takda pilihan. kalau ada servis lain x ingin aku nk pakai pos laju. servis macam apa.sapa nk guna servis mcm ni

Please , I don't get any update about my item ,I really² need to use that item rn , please pos Lang do something