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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

Joe l Send email
 
Jun 26, 2019

Pos ekspress is stuckk

My parcels have not been updates since 17th and 21st June at different locations. Called one location the person said that it is the wrong number the other location totally did not even had a number to begin with. My tracking numbers are LG249096910MY and FE002451820MY. And I would really hope that someone can 'unstuck' my parcels. I know I need to have some patients but it has been a bit too many days for it to be still at the same location....
Angela Clarence Ding Send email
 
Jun 21, 2019

Delivery delay and parcel can’t be tracked

EN938760014MY Parcel can’t be tracked in system since 18 June
ERA102239913MY Parcel stuck in transit since 17 June
Please check and process them as soon as possible.
PriscillaM Send email
 
Jun 21, 2019

DISPATCH GUY PEMARAH

SAYA TELAH MENERIMA SATU CALL DARIPADA POSLAJU YANG MENGHANTAR BARANG SAYA DIRUMAH PETANG KELMARIN PADA TANGGAL 20/6/2019. PANGGILAN TERSEBUT SAYA TERIMA DALAM KEADAAN SUARA YANG PENUH DENGAN AMARAH.

LELAKI PENGHANTAR TERSEBUT BERKATA DENGAN SUARA YANG MARAH SEPERTI DIALOG DI BAWAH ;

(tingg tingg menelefon ...)

POSLAJU : HELLO INI (nama saya disebut) KAH ?! SAYA TIDAK JUMPA LOT RUMAH KAMU, SEMUA LOT RUMAH SINI LOT
15,16,17. TETAPI ALAMAT LOT KAMU INI SAYA TIDAK JUMPA. SALAH ALAMAT KAMU INI !

PENERIMA : HELLO . IYA SAYA. TIDAK PATUT SALAH ALAMAT. INI MEMANG ALAMAT SURAT MENYURAT KAMI DARI DULU.
DAN SURAT YANG KAMI TERIMA DARI MIRI CITY COUNCIL PUN GUNA ALAMAT INI. (menyebut alamat rumah)
ADA BETUL KAH ?

POSLAJU : IYA BETUL TAPI ALAMAT KAMU TIDAK JUMPA DAN TIDAK ADA ORANG DIRUMAH ! SALAH ALAMAT KAMU INI !
SAYA LETAK SAJA NOTIS SINI DAN AMBIL SENDIRI BARANG KAMU DI HQ !

PENERIMA : SEKEJAP. KAMU BERADA DI POSISI MANA SEKARANG? RUMAH SAYA GATE BERWARNA COKLAT. KALAU
KERETA ADA DUA2 DI DALAM BERMAKSUD IBU SAYA ADA DIRUMAH. DAN JIKA PAGAR TIDAK DIKUNCI,
BERMAKSUD MEMANG BETUL ADA ORANG DIDALAM.

POSLAJU : YA SAYA BERADA DIHADAPAN GATE BERWARNA COKLAT SEKARANG! DUA2 KERETA ADA DI DALAM! (masih
bercakap dalam keadaan yg sangat marah)

(dalam hati saya , apakah kebangangan dan kebodohan yang terjadi ni? ada mata pakai, jangan letak mata tu di bawah ketiak mu di ampit2. bodoh. bikin panas. kanapa hal ini berlaku sedangkan selalu poslaju sebelum ini menghantar tidak pernah merengek macam anak 1 bulan minta susu.)

PENERIMA : MAKSUDNYA ALAMAT YANG KAMU CARI TU ADALAH TEPAT. TIDAK APA. LETAK SAJA BARANG ITU DI
BELAKANG HILUX KAMI. NANTI SAYA MENELEFON IBU UNTUK MENGAMBIL NYA.

POSLAJU : TIDAK. TIDAK ADA ORG DIRUMAH. SAYA TULIS NOTIS SAJA AMBIL BARANG SENDIRI DI HQ.

PENERIMA : TIDAK PERLU, JIKA GATE ITU TIDAK DIKUNCI DAN KERETA DUA2 ADA DI DALAM, BERMAKSUD ADA ORANG
DIRUMAH. LETAK SAHAJA BARANG ITU DI BELAKANG HILUX.

POSLAJU : KALAU BARANG HILANG DARI BELAKANG HILUX INI SAYA TIDAK BERTANGGUNGJAWAB!!

PENERIMA : TIDAK APA, SAYA YAKIN ADA ORANG DIRUMAH. SEBENTAR LAGI SAYA MENELEFON IBU SAYA. TETAPI, KALAU
BARANG SAYA ROSAK, KAMU YANG BERTANGGUNGJAWAB! (off telefon. sebab saya rasa macam telefon saya
suda berlubang dia bikin dengan kemarahan dia).

KALAU BOLEH TOLONG AJAR STAFF BERTAMADUN SIKIT ESPECIALLY KEPADA LELAKI YANG MENGHANTAR BARANG SAYA SEMALAM TU. KALAU RASA XIKHLAS NAK HANTAR, MINTA TUKAR RUNNER YANG LAIN HANTAR. TAKPAYAH NAK PAKAI EMOSI TU BEKERJA MENJERIT DI TELEFON. TAK BERKAT HOKAY! KALAU LAPAR CAKAP, BANYAK NASI DIRUMAH TU KAMI BOLEH SEDEKAH BAGI STAFF KAMU YANG MACAM GORILLA MARAH TU TAPAU MAKAN DALAM KERETA SAMBIL HANTAR BARANG.

ITEM SAYA RECEIVED DENGAN KEADAAN YANG ROSAK. BUT IT'S OKAY. I'LL GIVE ANOTHER CHANCE. I'LL BUY A NEW ONE.
INI NOMBOR HP LELAKI TERSEBUT, 0192612892.

SEKIAN.
NishaTini Send email
 
Jun 18, 2019

My parcel sent to strangers without my permission

This is first time I'm very shocked how come pos laju man can delivered my parcel to unknown person without my permission. And I never known my items is delivered today since none of pos laju man called me. If they can't reach me, you don't knw what is next procedures??? How could you send to my neighbours without ask my permission???

My parcel sent to strangers without my permission

Ikmal Send email
 
Jun 18, 2019

ERA220000570MY - please take action on my parcel

Pos laju please take action on my parcel. I checked my tracking number and it only shows that the parcel is despatched out since the last three days. I need the parcel ASAP. IT'S URGENT

MY TRACKING NUMBER IS ERA220000570MY

Please, i'm hoping that you will take this seriously
Ikmal Send email
 
Jun 18, 2019

Order tracking only shows item despatched out

Pos laju please take action on my parcel. I checked my tracking number and it only shows that the parcel is despatched out since the last three days. I need the parcel ASAP. IT'S URGENT

MY TRACKING NUMBER IS ERA220000570MY

Please, i'm hoping that you will take this seriously
sitiismail Send email
 
Jun 14, 2019

Very Rude Pos Laju delivery guy

The delivery guy is very rude, he can’t find the house to deliver the items and give me a call and talking in very rude manner. He is refuse to hear instruction from me to find the house. Items deliver at 2.37pm Friday and I was not at home at the time. He is even screaming at phone and telling me that I put a wrong address and I’ve told him to take back the items to post office if he couldn’t find the house. Complaining that he has to deliver a lot of stuff and bla bla bla. End up I have to asked my neighbour to go pickup the items. After meeting him, my neighbour realize the Poslaju delivery guy is using the old nokia black and white color phone and off course he doesnt have an apps to check the location (waze, google maps) - lesson learnt for Poslaju delivery guy is to upgrade your old phone to smart phone. Here is the delivery guy from Pos Laju phone number ‭+60 19 210 2374‬. Budi bahasa budaya bangsa
sitiismail Send email
 
Jun 14, 2019

Very Rude Delivery Guy

The delivery guy is very rude, he can’t find the house to deliver the items and give me a call and talking in very rude manner. He is refuse to hear instruction from me to find the house. Items deliver at 2.37pm Friday and I was not at home at the time. He is even screaming at phone and telling me that I put a wrong address and I’ve told him to take back the items to post office if he couldn’t find the house. Complaining that he has to deliver a lot of stuff and bla bla bla. End up I have to asked my neighbour to go pickup the items. After meeting him, my neighbour realize the Poslaju delivery guy is using the old nokia black and white color phone and off course he doesnt have an apps to check the location (waze, google maps) - lesson learnt for Poslaju delivery guy is to upgrade your old phone to smart phone. Here is the delivery guy from Pos Laju phone number ‭+60 19 210 2374‬. Budi bahasa budaya bangsa
Naimah92 Send email
 
Jun 13, 2019

Parcel tak bergerak

Saya hantar barang tracking no Eha055262332my dari 6/5/2019 tapi sampai sekarang tak bergerak - gerak lagi parcel.

Laporan jugak telah dibuat no laporan 19050058828.

Tapi sampai sekarang tak bergerak jugak parcel cust.harap daat diambil tindakan segera.
Yati38 Send email
 
Jun 13, 2019

Item stuck at Poslaju BANTING

Assalamualaikum. I want to complaint about the customer item stuck at postlaju Banting. Posted From Shah Alam on June 3 reached Banting on June 4. And up till today's update June 13 still stuck there. Please take a prompt action on this matter. Thank you in advance for your help. Parcel no EN382227625MY

Item stuck at Poslaju BANTING

buzzie Send email
 
Jun 12, 2019

Pls follow up my item

Tracking number: ERA191868785MY
It shows item dispatched out on 10-06-2019 [Pos Laju Bandar Dato Onn] but until today still haven't received yet... my address is just only at Tmn Daya very near to dato onn still needs so many days to deliver?

If really can't deliver to me pls reply let me know so i'll personally go collect it myself at Pos Laju...
feedz87 Send email
 
Jun 12, 2019

Late delivery

Item shipped on the 28th May 2019. Consignment dispatch out from transit office after that no further update. Please make it fast as i need the item urgently.

Tracking no : ERA181248036MY
Al buaya Send email
 
Jun 12, 2019

Barang stuck di pos laju seremban

Berapa lama mau tunggu barang sampai ni. Nak kata free tidak. Bayar.
Servis kasik update sikitlah. Org complain kau jangan buat tak tahu je. Lagi lepas2 raya ni apa semua staf dah malas ke ? Pengarah2 semua apa makan gaji blind ke ? Pantau sikitlah org bawah buat kerja.
Largest courier in malaysia katanya. Kalau largest tak de lembap ini mcm. Makahai. Tak lama lagi bungkuslah pos laju. Dah macam2 hal pos laju sekarang ni. Dulu yele org tulis pakai pensel pakai kertas boleh awk bodoh2 kan org tapi zaman sekarang org dah tak bodoh ye mcm dulu. POS LAJU kau tunggu dan lihat....

ERA189326732MY
Aaaaaaain Send email
 
Jun 10, 2019

Poslaju tak dtg rumah

Ini kali ketiga poslaju tak datang rumah dan hantar pesanan bahawa premise close/ rumah tiada orang walhal saya ada di rumah sepanjang masa. Mungkin sbb ini musim raya jadi stok berlambak tapi tetap bersalah. Saya rasa ini hanya untuk sebahagian pekerja poslaju yang pemalas kerana ada byk lagi pekerja mereka yg bagus.

EU013963246MY
Irizs Send email
 
Jun 6, 2019

Delivery status not updated

Please update status for parcel 22606140012
Neena Send email
 
Jun 4, 2019

Fragile component

I've got my parcel today that have been sent by my son in-law which is a ceramic teapot. What have been broken my heart and lead to dissappointment with pos laju's services is that the ceramic teapot is already broken into a thousand pieces when it were handed to me. During the exchange of hand from the courier driver to me also I can clearly hear the sound of glass clattering inside the box when the box is handed to me. This would not happening if pos laju's staff handle the box or the item carefully throughout the handling journey from the centre point to the delivery facility until before handed it to the customer hand. This is very dissappointed me and my heart broken just like the million pieces of the broken teapot.

EP562119732MY
kucaimus Send email
 
May 31, 2019

Late delivery

Item shipped on the 28th May 2019. Consignment dispatch out from transit office after that no further update. Please make it fast as i need the item urgently. Itu baju nk raya tahu tak

Tracking no : EH997354309MY
Nrshafika Send email
 
May 27, 2019

Item tracking status not updated

Please check EP623085045MY,tolong update item tracking.
KMI Send email
 
May 23, 2019

Late delivery

Item shipped on the 18th May 2019. Consignment dispatched out from transit office early morning on the 22nd May 2019. Until now no further update being made. Pos Laju delivery is so late yet the payment for the service is so high. I need the item to be delivered to me very urgently.

Tracking no : ERA151761794MY
KMI Send email
 
May 23, 2019

Late delivery

Item shipped on the 18th May 2019. Consignment dispatch out from transit office after that no further update. Please make it fast as i need the item urgently.

Tracking no : ERA151761794MY
Nur Athirah Send email
 
May 19, 2019

Pos lajuu lambat order kat lain okay je cepat

Check tracking ERA111206958MY darii 6/5 arii tuuu poss smpaii skrg dh 19/5!!! Kat trace asyik keluarr sama jeaa x gerak2 7/5 kt KLIA . . smpaiii bilaa nk dok kt situu jaaa . . Awat lmbatt sngatt . . Cepatt laa sikit . . Order kt supplier lain cepatt jaa proses . . Yg suplier dok ckp minggu nie smpaii tpii pos lajuu haram x gerak2 lagii bilaanyaa nk smpaii kt kedah pun aku tak tauu laa . . Order nk buat suprised kat mak aku . . Urgent . . Tpii lambattt . .

Pos lajuu lambat order kat lain okay je cepat

Erick Send email
 
May 17, 2019

parcel stuck

ERA141243645MY poslaju please do something .my parcel stuck at poslaju bayan lepas since 14/5 .already more than 3 days and no update .why too slow? .need this parcel urget ! please improve your service !
Erick Send email
 
May 17, 2019

Delay sangat laa

parcel stuck dekat pos laju bayan lepas dah 3hari .please la pos laju so something .urgent perlu guna barang ni .
foxlike Send email
 
May 16, 2019

staff poslaju pemalas

staff penjaga kaunter perempuan pos laju umall taman pulai utama 2.30pm 15.6.2019. Tanya soalan jawab acuh tak acuh dan dalam nada malas. juga turut memerli orang. harap pos laju ambil tindakkan keatas pekerja macam ni. kalau malas kerja jangan kerja
kaikiing Send email
 
May 14, 2019

POS LAMBAT

What does the sentence consignment dispatch of from transit office? How come from klang transit office to sarawak pos laju will take more than 3 days to arrive and without any update on the delivery status? This is ridiculous and unacceptable on POS LAJU service. Please take serious in the delivery matter or else just stop/terminate the services and allow other more capable delivery company to do the job. Dont just giving excuses on the delay.

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