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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

fariniramli Send email
 
Jul 16, 2018

parcel delay

tracking no : # ER349298424MY
mengambil masa yang agak lama untuk sampai dan tiada progress atau tiada update.
Dania Helmee Send email
 
Jul 16, 2018

Barang lambat sampaiiiii!!!!

Kenapa barang lambat sngt nk sampai?? Kalau sy pkai pos laju, brg smpai after 5 days. Dh tu ni pakai flexiprepaid, nk deliver brg lagi lambat ke??? Tolonglh deliver. Customer sy tnye knp brg xsmpai2 lagi.

FE001818167MY

Barang dh ship out sejak 11/7
Update: delivery Proses di delivery office shah alam (16/7)


syed narolhisa Send email
 
Jul 16, 2018

Tak sampai lagi weyyy

Saya hntar pparcel ke utm sekudai johor...kat pos bndar jengka...10/7...singgah kuantan 11/7...pos kuantan tak update tracking...katanya dh jalan ke johor tggu sampai 16/7 tak sampai pun...talipon sana tlipon sini ...semua tak tau kat mana....apehal
EP440845267MY
MayMay Send email
 
Jul 16, 2018

WHEN CAN I RECEIVE MY PARCEL ??

I would like to know when can you delivered my parcel ????
From 11/07/2018 until TODAY 16/07/2018 still NO updated and my parcel still at PosLaju KEPONG !!
Parcel Consignment Note: EN461281362MY]

HOW COME YOUR POSLAJU SERVICES SO SLOW NOWADAYS ??
Previously it just need to wait 1-2 working days can be receive.

Please give me the reasonable reason on delayed. Thank You.

WHEN CAN I RECEIVE MY PARCEL ??

Jomay Goh Send email
 
Jul 16, 2018

Late Delivery & Poor Service

I am suppose to receive a parcel but have not received it yet. As it is very urgent, I went to the nearest Pos Laju to check and was told that the item is already in the facility in Larkin and was advised to go to the facility in Larkin to collect.

Spoke to the first lady who mentioned that system shows item is in Larkin, but cannot collect because it has not been unloaded yet. 2nd lady came and spoke very rudely and said system shows haven't arrive. Followed up again the following day and was told that the parcel was sent to the facility in Dato Onn, went over personally to collect and your customer service had very poor attitude and was very rude.

Refused to offer any help or solution and just told me to go back home and slowly wait for 1 week. If item has not arrived then come back again to check. Tone and facial expression of the officer was very bad and he behave very poorly.
Natasa Idris Send email
 
Jul 16, 2018

ER321836857MY

Hi,

Kindly expedite to deliver parcel ER321836857MY ASAP.

Please be informed your service centre line 1-300-300-300 is not reachable. Kindly rectify!

Your immediate action is appreciated.
Irisquek Send email
 
Jul 16, 2018

Delivered to wrong person

I track my parcel it has been delivered to Fatin Aneesah???? I don't know this person and beside my house all Chinese and Indian, dun have Malay!!! The name write on the note is Chinese name how come can delivered to Malay house??? I dun know y the courier can make this kind of mistake??
Please settle this problem ASAP

Delivered to wrong person

Review1 Send email
 
Jul 16, 2018

barang lambat sampai

Saya nak melaporkan bahawa barang yang saya beli melalu Shopee belum sampai,sedangkan barang tersebut sudah sampai sebelum 11 Julai.Sekarang sudah 16 JULAI.Nama je POS LAJU.Kenapa tak sama dengan nama.Lambat....update sikit teknologi syarikat tu.
sakithati Send email
 
Jul 15, 2018

Poor Service

Item in the system not update since 6th July, when we call the centre. the hotline busy from morning till evening. Even try to call Klang post office busy from morning till evening for 3 days.

hope service can be improved if you all not satisfied with your salary or please do not let it go at your customer by keeping their parcel.

thank you.

unhappy customer.
Annu92 Send email
 
Jul 15, 2018

Unsatisfied service

I have ordered clothes in overseas and my supplier already post it out through pos laju. I still cannot trace my parcel even using tracking number. It is more than 2 week still I dud nit receive the parcel. My consignmenr number is EH196305945MY. Why such poor service given to customer. When i put this number it shows no record. Please take action as soon as possible. Please deliver as promised.
nicoleyeoh Send email
 
Jul 13, 2018

Delivery

Dear PosLaju Management,

Tracking No. ER348228339MY

May i know why PosLaju service is too bad?
This is my second complaint, last time u feedback the mail say will update your service, but know i still face this problem.

PosLaju should be “Laju” right? Why i not have this service?

Anyway pls hep me check why my parcel stuck and why no status update, at least let me know my parcel still in the process.

Delivery

cikfadhilasalleh Send email
 
Jul 13, 2018

BARANG TAK SAMPAI

Tolong check barang saya, masuk harini dah 10hari tak sampai, urgent tau dak!!!! Call berkali takdak respon sorang pon 🤬

EP499950565MY

BARANG TAK SAMPAI

aidarif Send email
 
Jul 13, 2018

camni ke bayar mahal utk poslaju ???

pos laju dalam selangor sepatutnyer boleh dpt dlm 1-3 sahaja. ini sampai seminggu ape citer...

camni ke bayar mahal utk poslaju ???

nanruto Send email
 
Jul 6, 2018

Dekat pon tak sampai2

Tracking no:EH836621635MY

Ambil masa terlalu lama untuk jarak yg dekat. Sampai sekarang belum terima..Nama pon POS LAJU,patotnya sampai cepat. Harap boleh upgrade servis

Dekat pon tak sampai2

Marsitah1995 Send email
 
Jul 6, 2018

WHEN I CAN RECEIVE

May i know when cam delivered my parcel ???
03/06/2018 until now no updated !! (EX004306578MY)
Call no people pick up phone ...
i go to poslaju yesterday asked , there staff say still at
Brickfields, Kuala Lumpur post office !!
WHY TO SLOW YOUR SERVICES ? ? ?
Lastime 3-4 days cam reached
Now want wait how many days ??
My customer complain ready !!!
Please give me the reason ...
Thankyou

WHEN I CAN RECEIVE

Marsitah1995 Send email
 
Jul 6, 2018

WHEN CAN DELIVERED ??

May i know when cam delivered my parcel ???
03/06/2018 until now no updated !! (EX004306578MY)
Call no people pick up phone ...
i go to poslaju yesterday asked , there staff say still at
Brickfields, Kuala Lumpur post office !!
WHY TO SLOW YOUR SERVICES ? ? ?
Lastime 3-4 days cam reached
Now want wait how many days ??
My customer complain ready !!!
Please give me the reason ...
Thankyou

WHEN CAN DELIVERED ??

samsungXP Send email
 
Jul 6, 2018

Parcel not delivery

My parcel reach poslaju dato onn on 29th june but until today 6th july i still not received my parcel.Why poslaju nowdays very bad service..

Parcel not delivery

sylviatay Send email
 
Jul 6, 2018

i hate the posman of gelang patah

Hi please check the documents EH721254870MY,the system online status showed delivery attempted on 4/7& and left A delivery arrangement notice but your posman never come and even no notice left,We go to collect on 5/7 and be informed the document will be attempted again on 5/7 but found that same message is left ,how poor the service,i think the posman Gelang Patah nranch is a big problem who always lie ,it is imposible deliver out of our office hours, Johor off today and tomorrow Saturday,and our office closed on Sunday. So the docement can be delay how long we dont know,how poor sevirce of poslaju malaysia. Any phone even dont pickup.... even we know this letter will treated as rubbish...

i hate the posman of gelang patah i hate the posman of gelang patah

ment01 Send email
 
Jul 6, 2018

Parcel tak di update sejak 19 June 2018

Hello,

saya risau kalau lori dan van poslaju kemalangan di sebabkan hantar barang saya.. saya risau sebab lama tak di update..
mohon penjelasan???
kenapa tdk di update..

:: ER312642226MY

Parcel tak di update sejak 19 June 2018

Löò Twåñ Zhàñ Send email
 
Jul 6, 2018

The tracking system is stucked and no updated

The tracking system has no update since 4th July and it showed it stucked at delivery facility. Why it take for so long time to deliver? EH676318546MY Please kindly update.
vivian90 Send email
 
Jul 6, 2018

Very Slow Delivery Service

My Parcel delivery on Sunday morning in Kota Bharu and until today still In Transit....

May I know Pos Laju ( Lambat ) takes how long to send to my house??
Hotline called near 8mins, no one even answer one times!! ( called several time )
Tracking Number : EH852759513

This might be the last time to use Pos Laju services.
ment01 Send email
 
Jul 6, 2018

Parcel tak di update sejak 19 June 2018

Hello PosLaju,

hampir 18 hari barang tu sangkut di tempat yang sama.. mohon bantuan..
kenapa x sampai-sampai lagi nie??..

Parcel tak di update sejak 19 June 2018

Wati5976 Send email
 
Jul 6, 2018

Parcel lambat sampai

Parcel saya sampai sekarang masih belum sampai dari tarikh seller post 03.07.2018.check system poslaju tunjuk tempat yang sama saja.poslaju dah tak efisien buat kerja.selalu sangat barang sampai lambat kepada customer.service yang berbayar dan dibayar oleh customer.bukan first time guna service poslaju.ada barang yang seller post hari ni esok dah sampai.ada yang post hari ni lusa dah sampai.ada yang sampai seminggu baru nak sampai barang.jenuh customer tunggu.kadang barang tu penting dan urgent.macam2 hal la poslaju ni.apa masalah korang ni??.customer takkan complaint kalau service bagus.tolong la buat kerja dengan betul.customer complaint bersebab.macam2 customer complaint benda yang sama.kat mana2 negeri dan tempatpun.please take action.jangan pandang remeh hal ni.

Parcel lambat sampai

katakmalaya Send email
 
Jul 5, 2018

Tracking not updated

My items has been delivered on 30/06/2018 but till now no update in your system. I can't even track it since it wasn't update there. Kindly feedback me ASAP on this. Tracking number would be EN221723163M. Thanks
Vanessa Loh Send email
 
Jul 5, 2018

one word. terrible

i order online is for convenience, end up i need to collect my self at poslaju. nevermind, but collection slip never give. then my item return to seller. call no answer. I hate pos laju

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