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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

kirana Send email
 
Nov 14, 2018

tracking

kenapa eh barang macam tak scanned . kejap ada situ situ je stucked 5 hari . teruk lah poslaju. bukan poslaju dah ni poslembap.
sook ling 122590 Send email
 
Nov 13, 2018

ER677677430MY

hi,

I tracking checking my parcel , last update 09/11/2018 - Item dispatched out ,
until today 13//11/18 - no any update , I call to seri kembangan cawangan serahan , I don't known the phone problem or your contact is wrong .
I want to know my parcel at where ?????

please advise
buqori Send email
 
Nov 12, 2018

Problem dispatch out (klia hub)

barang sudah dispatch out dari klia hub... hampir 1minggu masih belum gerak @ sampai...

Problem dispatch out (klia hub)

TITIS SUSIANA Send email
 
Nov 8, 2018

ITEM STUCK

parcel masih belum bergerak dari Caw. Serahan Seri Kembangan A !!! / ep564021625my
fatinfarah Send email
 
Nov 8, 2018

condition of parcel

Dear Poslaju,

Mind answering me, what type of sorcery is this that happened to my parcel?

Client received it in a very sad, disappointing condition (and those documents are super important).

I wish to continue support our national courier service company, but if this is the service I am paying for, then let's just part ways.

Wishing you to upgrade your services and the best in your future.

Sincerely,

condition of parcel condition of parcel

Zikri Send email
 
Nov 3, 2018

POS LEMBAB

My parcel is still stuck at the delivery facility of Pos Laju Shah Alam since 31 October 2018.. Semua emel dan panggilan telefon tak dilayan.. Wahai Pos Malaysia, kalau korang ade masalah bagi la respon.. Jangan sorok kepala dalam tanah mcm burung unta..
Noridayu ghani Send email
 
Nov 1, 2018

Pending process

Pending Process

My postage pending since 29.10.18...and still pending until now...please check my parcel and please update tracking online system..tq

EN313455091MY
TITIS SUSIANA Send email
 
Nov 1, 2018

ITEM STUCK AT PARCEL.HUB

PLEASE UPDATE MY PARCEL STUCK AT POSLAJU HUP PARCEL SINCE 29 OKTOBER 2018! EP557157715MY
Norlela Send email
 
Nov 1, 2018

Pending Process

My postage Pos Laju pending delivery since 28 oct 2018. Now still pending process PosLaju Parcel Hub. Please process because my postage actual delivery on 30 oct 2018. My PosLaju no. EN304271885MY. Please faster process.
MadMan93 Send email
 
Oct 31, 2018

Pos LAJU SIPUT

Are u sure u dont want to change your company name?
It doesn't suit your company. My item arrived yesterday morning and until today evening the status doesn't change??
Arrive at facility delivery?? Until when??? Wt*! My item arrived at pos laju 1 day early than my another item at ABX.. and,what to expect,ABX is FASTER than pos 'LAJU'.. PLEASE.. i looked up to this pos laju becoz of it's name..so,why wouldn't u change it so we can relax.. recomended name,POS BIAR LAMBAT ASALKAN SAMPAI.. tq..
peachniel_ Send email
 
Oct 30, 2018

Parcel not deliver

parcel stuck at delivery facility for 3 days alrdy , ER673286141MY , pls send it asap ya
Hazirah M. Send email
 
Oct 30, 2018

STUCK FOR A MONTH

ER523692095MY

My parcel stuck at poslaju Shah Alam for almost a month already. This never happened before.WHY!!!
shogin Send email
 
Oct 28, 2018

Parcel received by receiver but bad damage on items

Parcel ID : EH894173106MY
EH894173790MY
EH894173826MY

The Parcel delivered to langkawi safely but the items damages badly.
The cost of items Rm 600 and postage cost Rm 124.85

The receiver already make a complaint at langkawi poslaju office including
pictures and video of damages items as a proof of damages.
The officer also already verified the damages items at poslaju office once returned
by receiver for complaint propose.

The langkawi poslaju officer ask the receiver to inform the sender to make a report too.

Here i'm make a report by online as a 1st F.I.R to your attention and will attend to poslaju
S.buloh on monday ( Tomorrow ) to claim the cost of items on this issue.

As Langkawi poslaju officer asking for SSM form Sender, Here i would like to inform that
this is not a business transcription or online sales.

We delivery the items to my relative for Deepavali celebration only.

But the items value cost Rm 600

Kindly please make sure this claims will be proceed well as possible.

Thank You

Sender
Bawane a/p Kumar

Parcel received by receiver but bad damage on items

swmk2508 Send email
 
Oct 25, 2018

PARCEL DELIVERED TO UNKNOWN PERSON!!!

THIS IS MY REPORT NUMBER: 18100098302, complaint made on 24.10.2018. PLEASE check for me where is my parcel. There is VERY IMPORTANT DOCUMENTS inside my parcel but you delivered to the wrong person or wrong address perhaps. PLEASE find out who was/were on duty for the delivery and go back to the location you dropped my parcel and find back the person who you passed it to. The most important thing is TRY TO GET BACK my documents and call me pleaseeeeee............ IT'S VERY IMPORTANT X3 documents! I do not want compensation. I want back my VERY IMPORTANT documents............ I would not dare to use your Poslaju service anymore, NO forever. Heart beating fast whenever I check my tracking number and I saw parcel delivered to someone I dont know! This is not the very first time. PLEASE, I want back my documents this time...... My tracking number is EH749926624MY.
Cliff Khew Send email
 
Oct 24, 2018

Extremely slow courier service!!!

From end of last year till now,delivery time of poslaju from bad to worse.
Everytime I received my Poslaju parcels at least 1-2 wks and always need to collect parcels myself.
Can you please make collection counter at PosLaju offices if customers want to collect their parcels themselves instead of late delivery to them?!
Janjian "Satu Hari Sampai",this advertisement from Radio gone!
Can you rename your PosLaju to PosLambat.
TQ!
mdhanafy Send email
 
Oct 22, 2018

PARCEL NO RECORD

seller hantar pd 17/10/18 tp selepas 5 hari masih record not found!

EH906848956MY
EH906848956MY
EH906848956MY

tolong cek!
kellyh Send email
 
Oct 20, 2018

Parcel delivered to someone i don't know!

How can you just simply let anyone else to receive my parcels? even without any calls or notice prior to me when the item arrived... found out later that the item was delivered to xxx (someone that I don't know!!) my parcel just get stolen like this! Please take actions!! tq...
uswauswatul Send email
 
Oct 19, 2018

Barang batal untuk dihantar keluar

Sepatutnya khamis 18/10/18 cek tracking dah out for delivery (ER 570456056MY) tunggu sampai petang dan cek katanya batal tak dapat nak hantar nak arrange keesokan hari tapi hari ni masih tak hantar. Tolong ambil tindakan...

Barang batal untuk dihantar keluar

Grace lim Send email
 
Oct 17, 2018

Bad service

Bad service!!!!! Keep waiting 15 minute for nothing. The girl or staff just walk away without bother our tracking note. Bad bad service!!! Can this be improve? Each time i came to collection are same problem.
depressed Send email
 
Oct 17, 2018

takes way too long, no answering of phone calls

tracked my parcel and it has been stuck at “arrived at facility” for the past 5 days?? no idea why it hasn’t even been delivered since it’s been there for almost a whole week.

tried to call, and it’s either always engaged or someone picks it up just to put it back down with no courtesy of saying anything. man, please at least improve your customer service if your services don’t.

services are super inconsistent as well.
saito Send email
 
Oct 16, 2018

no answering

I've been calling for the past 2 hours!
I have call more than 60 times!! and nobody answer my phone call!!


management please do something about it.
I don't believe you are that busy until you can't pick up a phone call!!

I really fedup with post laju!!
Zjun Send email
 
Oct 15, 2018

TRACKING NUMBER TAK DAPAT CHECK

BARANG SUDAH 3 MINGGU SAMPAI SEKARANG PUN TAK ADA KIRIM TAK BOLEH CHECK LAGI, BARANG SELALU HILANG, SILA MENGUBAH
peteryehcg89 Send email
 
Oct 10, 2018

Delivery stuck

Slow delivery, item post at 5 October untill now still not yet received. Took 3 days from Cheras to processed yet until now no update

Delivery stuck

rhubaica Send email
 
Oct 8, 2018

SAME ADDRESS BUT CANNOT FIND LOCATION/MOVE

SAME ADDRESS I USED. LAST TIME I ARRIVED SAFELY OKAY AND THAT WAS REGISTERED POST NOW USE POS LAJU CANNOT FIND LOCATION. WHAT THE. YOU KNOW THE PLACE KA OR NOT.
razgarf Send email
 
Oct 3, 2018

UNSUCCESSFUL DELIVERY

HI,I WAS WAITING FROM 9-6 AT HOME WAITING YOUR DELIVERY GUY TO SEND ,KEEP TRY CHECKING THE TRACKING NUMBER AND ITS STILL OUT FOR DELIVERY UNTIL..AT 7PM I WAS CHECKING BACK THE TRACKING NUMBER WHAT I FOUND? 'UNSUCCESSFUL DELIVERY' OH HELLO?I DIDNT SEE ANY NOTICE AND RECEIVED ANY CALL?HOW COME IT CAN BE UNSUCCESSFUL DELIVERY?IM TOO PISSED,I NEED IT BY TOMMOROW BEFORE I STRAIGHTLY GO TO YOUR HQ AND MAKE A TROUBLE OVER THERE!POS LAJU NILAI THIS IS NOT A FIRST TIME,SAW ALOT OF BAD FEEDBACK FROM THIS BRANCH!
***PLEASE SEND IT BY TOMMOROW AND CALL ME**
MY TRACKING NUMBER IS EH889409175MY

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