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POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

shazea Send email
 
Aug 7, 2018

TRACKING NO NOT FOUND

ITEM POSTED OVER THE COUNTER ON 4/8/18 BUT UNTIL TODAY 7/8/18 'NO RECORD FOUND'. PLEASE UPDATE! EP473625706MY
Hafizah muhamad Send email
 
Aug 6, 2018

POS LAJU PALING LEMBAB

Pos laju tak ada dana sampingan ke untuk bagi posmen telefon supaya boleh telefon si penerima sebelum update status dan buat tindakan bodoh?

Bodoh gila!

Dah banyak kali kes ni jadi. Asal nak hantar barang,, notis xdapat, call pos laju centre xdapat, pos laju cwngn lagi ahh.. Haram jawab call waktu office.

Orang bayar service penghantaran. Tapi barang kena pi ambil sendiri dah kenapa??? Apasal tak bertanggungjawab?? Orang bayar tu sama macam orang amanahkan tanggungjawabkan kepada pos laju untuk hntar barang terus kepada penerima!

Jika si penerima tak ada di rumah,, telefon dan notis tu yang main peranan penting. Ni la nama dia bodoh tak bagi kat orang.. Tamak BODOH

POS LAJU PALING LEMBAB

TITIS SUSIANA Send email
 
Aug 6, 2018

NOT UPDATE STATUS

PARCEL NOT UPDATE SINCE YESTERDAY EP540391776MY. PLEASE UPDATE!
Jayanthy Send email
 
Aug 3, 2018

Late status update

EH664541552MY Never update parcel status since yesterday night. What happened to your service!!!! Pos laju means 'fast' . What for people paying for your service. At least please update the parcel status. So bad service.

Late status update

sitisothie Send email
 
Aug 3, 2018

CP135741748MY

I really unhappy with poslaju, super SLOW they service. I send my parcel to Poslaju (For overseas) on 14/07. They update in system until 18/07. After that there is no updates. What is THIS!!!

Almost going to be a month, they keep saying en route. How long ??? Please keep update in system. We sending not FREE, im paying too.

Please speed up your work, is not first time happen like this. Many times i went through with your service.

If my parcel never receive there, i will lodge a report and ask for compensation.

Seriously last time your service good, all the time we prefer poslaju. But now a days too bad your service...
Vivian89 Send email
 
Aug 2, 2018

Late Delivery and no update on status

Tracking Number: ER331486886MY
I placed an order through EasyParcel on 22nd July 2018 to be collected at my office on 23rd July 2018. Parcel was collected late evening on 23rd July 2018 but it has not reached the receiver till date(2nd August 2018). It has been 10 days and the parcel is still stucked at Kelana Jaya.

I've placed a report with your hotline on 1st August, 10.24am and the report number is 18080001148. I was told that the parcel will be classified as URGENT case and it will be dispatched out soonest. To my disappointment, when i checked the status today at 4.30pm, my parcel is still in Kelana Jaya.

Being very frustrated, i called up your hotline again at 4.53pm and was told that a report filed will need 6 days to reach Kelana Jaya. This is truly unacceptable! How can you classify URGENT when a case require 6 days to process? Worst of all when i request for Kelana Jaya's branch phone number, i was told to search online as your system does not show!
magichand Send email
 
Aug 2, 2018

No manners

I noticed that one of your delivery personnel need to work on his way to call on customers.

"Hello, ni pos laju eh. Turun skang.."

Is this how you greet people? Where is your "sopan santun as a Malay"

I have other shipments by other courier services, Malay as well, but still can adhere good and acceptable way of addressing and delivering parcels to customers.
Ssiti123 Send email
 
Jul 31, 2018

Barang poslaju tak sampai keesokannya seperti slogan.

Keluar dari Langkawi 21/7/2018. Expected arrived begore 25/7/2018 tapi sampai hari ni tak sampai kepada penerima. Tersadai kat Wangsa Maju. Telah report, dan ambil number report tp sampai hari ni dah 31/8/2018 masih lagi ada di Poslaju Wangsa Maju. What happen to all of u guys? U better call urself Poslambat ..
Pls put urself in customer’s shoe.
Relevant authority pls take action.

Barang poslaju tak sampai keesokannya seperti slogan.

fatin9310 Send email
 
Jul 31, 2018

NOT RECEIVED MY ITEM

ER349943935MY
please check my tracking number at above .
when my item pos laju want to delivered ?

How many days u want me to waiting my parcel from 14th july until now 31st july
2018??

i try to call both of branch at dato onn and johor bahru but didnt pick up the phone.!!!
try call for hotline pos laju, they said to call 1300300300 but many time i call also didnt pick up the phone!!!
then when i check my tracking number , what i get from there ?? on 15th July my parcel arrived at pos laju johor bahru , then on 19th July my parcel at dato onn ,26th July my parcel at johor bahru again,27th July at dato onn, 28 july at johor bahru and until now i still not received yet my parcel ..
when i come to your branch and ask about to self pick up my parcel, they willl said ''sorry,your parcel still inside the karung guni'
if anything problem , u must call sender or receiver person.
Yes, i'm hear and understand about your problem that u don't have despatch staffs , but, that a customer problem?

DEAR POS LAJU , PLEASE UPGRADE YOUR SERVICE FOR YOUR CUSTOMER BEFORE YOU LOST YOUR CUSTOMERS.

I'M BEGGING U

thanks,

NOT RECEIVED MY ITEM

Alyce Send email
 
Jul 30, 2018

update system for tracking number

ER330962425MY my sender sent out the parcel on 18/7/2018 until today still not receive my parcel.. please send it to owner safely since paid the postage not cheap also..how come the poor service
Yee Lee Send email
 
Jul 29, 2018

not updated status

I have posted a document to USA on 12th of July but the track and trace list is last updated on 17th of July, and since then the list is not updated at all. I need a clear clarification on where is my document now and when exactly will it be delivered successfully!

not updated status

soffia87 Send email
 
Jul 28, 2018

Status tidak berganjak dari 20 July 2018

Barang saya status arrived at klang since 20 July 2018. Until now saya belum receive the item and status tiada apa-apa update sehingga kini 28 July 2018. Why soooo late? Call office user line busy sentiasa.
Idhmhniff Send email
 
Jul 28, 2018

EH812150432MY PARCEL IS NOT UPDATE

Tracking number: EH812150432MY. HELLO my parcel have been stuck at KLIA PARCEL HUB since a week and its in IN PROCEESED. I dont know what happen to my parcel because no update. What is this poslaju? PLEASE DELIVERED MY ITEM AS SOON AS POSSIBLE BECAUSE THAT ITEM IS SO IMPORTANT. Pls help EH812150432MY. ALREADY 1 week but no update at all!!! help!!

EH812150432MY PARCEL IS NOT UPDATE

anderia ema Send email
 
Jul 27, 2018

EN2694397MY tak sampai

Barang saya tak sampai lagi,bila saya try track and trace tu dia stated succesfully delivered to nur aiqah,masalahnye sekarang siapa nur aiqah ni? Saya dah tunggu lama untuk brang tu smpai,smpai skrang blom smpai kat tangan saya lagi. Hrga brang mahal tau,klau hilang company poslaju nak ke tanggung kps kehilangan brang tu? Rm1k tu.

EN2694397MY tak sampai

Alyce Send email
 
Jul 26, 2018

tracking record not found

please update tracking system as soon as possible. my sender sent out parcel from past three days but I still unable to trace with my tracking number -no record found.
Anshul Meshram Send email
 
Jul 26, 2018

Stop any Google advtaiging

My mobile no.8308442995 and stop any Google advtaiging. Please any time my mobile data on advtsing
I have big trabble this advtsing.
Anip Hz Send email
 
Jul 26, 2018

EH81215043MY PARCEL DELAY

Tracking no. : EH812150432MY
I want to make a complaint about my parcel above.
My parcel still IN PROCEED t from Transit Office KLIA PARCEL HUB status. My parcel been sending out from sender at 23/07/2018. But as until today still no update, my parcel still in the same status.
Pos Laju kind of slow services and my items still not updated yet!!! Call customer service center also kind of useless because the staff always busy in line. I attach my proof regarding my parcel.

EH81215043MY PARCEL DELAY

suezamri Send email
 
Jul 26, 2018

Barang sampai lambat

Servis pos laju dah semakin teruk...dalam bulan julai ni saja 4 barang saya sampai dalam masa seminggu lebih...tiada satu pun yang sampai kurang dari seminggu...dan bila check tracking barang di tempat yg sama berhari2...orang guna perkhidmatan pos laju sebab nak cepat...ni lebih seminggu baru sampai mmg teruk la...
pamelakor Send email
 
Jul 25, 2018

Parcel delivered but i did not receive it

On the 24th of July, 4.01pm, my parcel ER240838800MY was stated delivered to a person named Wong in my office. I was in the office the entire time but i did not see any delivery guy from poslaju. And there is no such person named Wong in my office. what happen to my package? tried the phone line in Puchong and it's engage the whole day. i couldn't even get through. This service is really bad.

Parcel delivered but i did not receive it

yaowah93 Send email
 
Jul 25, 2018

Not receive my item

tracking system shown 【Unsuccessful delivery】on 24 July and mention will re-attempt delivery on the next working day. But i until now haven't receive my item!!!!!!!!!!!!!!!!!!!!!!

Tracking Number: LP046197131KR

Not receive my item

Asmaainul Send email
 
Jul 25, 2018

Barang tak bergerak

Saya patut dapat barang 21/7 tapi barang saya bergerak balik ke jerteh! Dan sekarang 25/7! Bila saya cek tracking number barang saya langsung tak bergerak! Pos laju sepatutnya ambil tindakan dengan lebih cepat!

Barang tak bergerak

Vletchumy16 Send email
 
Jul 25, 2018

I need change my address

Sorry saya nak tukar address atau pun hantar barang itu ke address ini B1-06 Bendahara Jalan Silat Gayong 4 Bandar Selesa Jaya 81300 Skudai Johor

I need change my address

Asmaainul Send email
 
Jul 25, 2018

Tudung

Barang saya dah 7 hari x sampai. Biasanya pos laju dalam 3 hari dah sampai. Barang tu stop dekat jerteh and tak bergerak pon. Bila cek tracking number barang tu dah sampai dekat bandar permaisuri setiu tapi barang tu tiba2 diliver to jerteh balik dan dari 21 julai tak bergerak! (ER331833197MY)

Tudung

Zet Send email
 
Jul 25, 2018

PARCEL TAK DITERIMA - 16 JULAI 2018

Tracking Number : EH790815487MY
Item daripada Kajang ke Pelabuhan Klang dihantar pada 16 Julai 2018 dan last update di sistem adalah pada 18 Julai 2018.
Mohon semakan.
Ela Send email
 
Jul 24, 2018

Nobody sent my parcel but kept reporting they came to my unit

ER331617706MY - Parcel was never delivered to my house despite the tracking logs stated multiple failed attempts. I was at home the whole day which is ridiculous. Checks with security guard post at my condo revealed that there was not record of any pos laju trying to reach to my unit. I never received any cards that was supposed to be left at my door if they had came and nobody was at home. Today I had call post laju hotline around 9 am to arrange for next delivery and then decided to to collect the parcels my self. Despite the arrangement made, one of my parcels as stated above was sent out for delivery at 10.59 am so I only managed to collect one of them. Th other parcel never arrived at my house. I just checked the tracking and it stated failed delivery because nobody was at home. What kind of service is this? I paid for my parcels to arrive to me on time and safely. I demand for proof that the delivery personnel had come to my unit twice! My cctv does not lie! And I want my parcel to be delivered to me asap. This is time, energy no cost wasting! I am complaining because this is not the first time this issue ever happened to me. Thank you for attention.

Nobody sent my parcel but kept reporting they came to my unit

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