Dear STC Team,
Hi... A.Salam Good Day ! Regrading my STC internet connection i need to cancel because i am going vocation i pay all stc bills but now he also asking pay the modem device 495.58 Riyal ,but when i purchase this STC conection that time he is asking this modem is free but when i need to cancel the connection he is asking pay first modem device payment then we cancel the internet please tell what i do i am waiting for your reply thankss...sir my iqama no is 2371183308,and service no is 1740818584 and Account No is 2033109248.

thanks..
Asim zafar
Mobile No:0594839929
email:[email protected]

Dear Sir,

I have been updated my stc number by finger print, at stc store. And happen to my number saying that your telephone has been disconnect to due to non payment please settle this matter promptly or your service will be cancel. I have enough load, i can't call and send message.

Please help me to remove this to my number..

My mobile - 501401667
Icama- 2160562613

Sir kindly check my bill and fix my stc internet line 2 days not working.
My account #2027241622
My landline #114232914
My #0559507632
Thank You

My Landline number 017 221 0148 and we are facing net ishues the net speed is too slow,,the connection is 4 mb but we cant even open a page on bowser on time..
Kindly Resolve Our Problem as Soon as possible..
Thanks

Dear Sir
For every month SR 10 are being deducted from my account as "VAS charges". Kindly remove this service from my mobile, please.
My mobile#0507506825
Iqama# 2341771224

STC land line transfer Dammam to Riyadh 13/04/2016 along.But not reseve my connection in Riyadh.

so, please solve this my problem .


Boby John

0558116652

pls deactivate vas charge for mobile number 0503738651

Dear STC,

I have 10MB package worth of SR149 per month and just want to clarify how long my contract in this package?
Their is any charges if I will cancel my subscription?

Thanks,

Kindly deactivate the VAS services from my mobile SAWA 0552292412. It's deducting 40 halala everyday

Please sir........ My number 0553517145

My ID number. 2405770609

Stc SIM card is blocked
Please give me puk number

Ishtiyaq navi ahmad

Dir sir my DSL net not working past few days and I pay bill butt no work please quick action my land line no is 114510393

Every week 5 SAR are being cut from My SAWA no. 0508734976 & 0508734763
Kindly stop this Vas charges.
Thank you.

Sir
I buy 1 internet mechine from stc office hirra mall jeddah.
But computer operator entered two mechine on my iqama.
I received only one mechine then why two mechine entered on my iqama.
From last 3 month I complain again and again no one listen to me.
My mobile no. 0504911958

Sir, I want to complain about internet service of stc employees. I want a internet connection at my home. I submit a application at stc office after that one of the employee stc company comes to my home and check the internet connection of the outside cable line of stc. He says, some problem in cable line, I will come again after 2 days and start your internet connection. But 10 days left, no one come to my home. Please take some action about stc employees. I hope, you give me positive response. My contact number: 0582298262.

Most respect sir.
i want to stc 10mb internet connection stc box number RM-RD 123 IQAMA NUMBER.. 2392599045 MOBILE NUMBER ..0595752493. i call you stc helepcare center 900 10 time . but not respond me. please i request you to solved my problem..

HI,

I have faced rude behaviour from STC Technician, while he came to install Internet modem.
Land Line #112861138

Mentioned below is the Technician Details. Please educate your technician how to behave to customer !!

Allan David Gamboa
Contact : 0555619731

Regards,
Aneesh

stop deduction of vas charge from my ph : 0551310820

Cancellation of my Landline internet connection

Dear Sir,

I want to cancel my STC landline internet connection/subscription. I have submitted the cancellation request in the STC office and they suggested me to call 900 and ask the service department to cancel this connection. I received SMS that I have landline number and it is activated.The technician also called me but unfortunately they cannot install the line because the available line box is full. I tried several times to connect service department, but I unable to connect with them and no one transfers the call to the concern department. My landline connection number is 0133449984. Kindly have a look at this and do the needful at the earliest.

With Regards
Jelmar Orig
+966569635787

PLEASE VAS CHARGE DEACTIVATE MY MOBILE NO.0509651526

Dear Sir.
I have a landline wifi on 15/02/2016 but its not working from next day and company Techician mr Hamdi mohammed sayed (mobile no. 0553993177) Not responce my call and customer care reply me here is no problem everything is ok but router still no working so i do very warm requwest to u kindly see this issue as soon as possible

Abdul qadir abdulqayoom
Landline no. 112951974
Mobile no. 0563950241
Iqama no. 23273096201

Kindly stop deducting me 5.00 riyal everytime i recharge. Please check this is my number 0530144970.

please deactivate vas charges because every time I charge the company cut 3 riyals. while I didn't subscribe in any services so please please stop that charges mob. No. 0558549137

please deactivate vas charges because every time I charge the company cut 3 riyals. while I didn't subscribe in any services so please please stop that charges

please deactivate vas charges because every time I charge the company cut 3 riyals. while I didn't subscribe in any services so please please stop that charges

Dear STC Service department,

I am writing of a matter which I am confident will be of interest to you.

My STC landline no 0138946192 for 10MB package worth of SR149 per month. Last January 24 2016. I received a phone call from your customer service representative which was offering me to upgrade my package from 10MB to 40MB for additional cost of SR10 per month or SR159 per month, so with this very attractive offer I agree or avail the offer.
The dilemma start January 24 2016 @ 8:42 pm when I received SMS mentioning that my credit limit was upgraded to SR450 per month. I was surprised. That was not the arrangement we made with the STC CSR. It’s very clear that there’s a negligence of duty from the side of STC CSR and Service Department. They did not update properly my package.

The next day January 25 2016 @ 8:15 in the morning I called STC Service department and I spoke to Mr. Mohammed Sharif, relaying my complaint and he gave me the complaint reference 7435488 and advised me to wait for the call of STC representative to fix the issue. I’ve been waiting for a call regarding with my complaint but no one contacted me. January 27 2016 Lunch time. I called again STC service department making follow up with the issue and Mr. Mohammed Sharif advised me to visit any STC branch to fix the issue, okay I followed Mr. Mohammed Sharif advised. I went to STC Rashid Mall alkhobar to raise my complaint. And again I am hopeless. The CSR at STC rashid mall alkhobar force me to pay SR450 in order to fix the issue. And he told me that the only solutions he can help is I have to pay and that the only time he will downgrade my package.

Is there anyone who can help me to out of this missed. I psychologically disturb about the bill SR450. I don’t deserved this. I Just want is to return my original package 10MB SR149 per month that’s it so simple.

I would like you to know that I had foreseen the possibility of doing business with your company in the future. Unfortunately, however, that will not occur if I am to expect this type of service. Surely, my unfortunate experience is not in alignment with your reputation, which I hear is of high caliber.

Sincerely,
ACCT NO 2041605483.