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Gotham Steel Cookware

United States,
Virginia

Consumer complaints and reviews about Gotham Steel Cookware

JFuentes Send email
 
Dec 30, 2017

This Pan is a Joke

More o less the same as other complaints, it works for a few uses, then everything stick, I check the warranty and yes they will replace it, but I have to pay shipping to them + shipping back to me, so its cheaper to buy an other one and that is not going to happen, I will find the way to contact and government office to make a formal complaint, there is no customer support in their web site. Yes I want my money back.
Kinnard0 Send email
 
Nov 21, 2017

sticking in pan? Gotham Steel

I purchased a 91/2 inch fry pan it seemed to work at first, but now every thing sticks? the other pans work great!

What can I do? return?
[email protected] Send email
 
Nov 13, 2017

sticking

I have had this 12" non-stick skillet for a few months. It sticks worse than any skillet I have or have ever owned. You can't even fry bacon in it. By all means don't buy this piece of junk. I would like to complain to the company but their web site cuts you off when you attempt to.
RRyan Send email
 
Nov 13, 2017

Gotham Steel

I cooked an egg in the frying pan and the Egg stuck to the pan. I tried several times cooking an egg and every time the egg stuck to the pan .On another occasion I fried a steak on top of the stove and then finished it off in the oven. I could not get the pan clean after cooking a steak in it.
I won't be buying a Gotham steel product again.
Eraser Send email
 
Oct 29, 2017

Infomercial offer is false

I watched the www.GothamSmokeLess.com infomercial, Chanel 161, Frontier Communications, that ended at 12 midnight PST.

I called the number 800 757 4912 given on the Infomercial. The lady who answered the phone did not know about the free Quad cabab, the free recipee, the free extra large grill, with the drip pan broiler.

She did not know of the free shipping and she did not know of the 3 payments of $19.99 because the infomercial said that Gotham Steel would make one payment on the purchase.

I visited the website given by the infomercial, www.GothamSmokeLess.com and nothing on the infomercial is true on the website either.

The infomercial is not true.
davinci Send email
 
Oct 23, 2017

Gothem Cookware

Hello, First let me say that I am a chef of sorts. I purchased your pan at BB&B. I generally wanted your pan for breakfast. Note: When making eggs, I do not use a spatula, I flip them. When I initially used your pan to make eggs, the eggs stuck to the pan in one particular spot. I returned the pan and exchanged it for another. Next time I use it was no better. I then tried making eggs with butter, with olive oil, with Pam. Nothing seems to help. Sure I can sauté using your pan, but unless a utensil is used to move things around, it does not work as advertised. With all due respect, your product stinks. Gotham Steel is the Bernie Madoff of cookware.

John G.
Tappan, NY
201 741 8091
crp3340 Send email
 
Oct 3, 2017

pan scratches

I purchased your pan via the ad on TV. I normally do not purchase items that way but was hoping the pan was all you stated in your ad.
Well, I read the instructions and even looked on line for the proper care of the product. To my dismay, the pan scratched and things started to stick to it. Plus it takes a while to get it clean again.
To say I was disappointed is putting it mildly!!!

I was so hoping it would be a great product so I could purchase all you have but of course I will NOT purchase your products at all. I realize one does get what they pay for, I was just hoping and now I regret it!!

I would tell people NEVER to purchase this product and I have.
witches Send email
 
Oct 2, 2017

stick and does not cook properly and do not clean up properly

This company should not be allowed to market this false product. Why is it not off the market????
I purchased 2 - 8" frying pans; 1 10" and 1 12"
ALL HAVE THE SAME PROBLEM - THIS SHOULD BE ADDRESSED ON FALSE ADVERTISING.
WHOEVER ADDRESSES FALSE ADVERTISING SHOULD DEMAND THAT THIS BE TAKEN OFF THE MARKET
twoluman Send email
 
Sep 27, 2017

SCAM PAN

https://www.youtube.com/watch?v=e0v4OW0I01A SCAM PAN ALERT!!!!! bought 3 and it's a scam don't buy it this company is a scam!!!
twoluman Send email
 
Sep 27, 2017

SCAM

https://www.youtube.com/watch?v=e0v4OW0I01A SCAM PAN ALERT!!!!! bought 3 and it's a scam don't buy it this company is a scam!!!
Harvey resnick Send email
 
Sep 27, 2017

Sticks and scratches

I purchased this Gotham steel frying pan in hopes that it would be non-stick and would not be scratched by scrambling eggs with a fork the advertisement is false and you cannot get a hold of the company to talk to them about their product that this does not work it's not the point of just buying a product for 19.95 it is The point that the product does not work it's a scam and you can't even talk to customer service. Do not buy this product it is poorly made and the advertisements or false
Concerned Senior Send email
 
Sep 25, 2017

bait and switch tv advertizing

Be VERY careful about answering the TV adds for Gotham Steel wares. I called them for their bacon bonanza product advertised as 19.95 with free shipping and a second one free with minor charge for 6.95. There is fast talking and upgrades with so many options. I call this bait and switch. The cost were way over the top! In the end I just chose not to buy anything from them. I am waiting to see if my credit card is charged. If so It will not be pleasant!!! I do not understand why thy can not just honor their offer and leave it at that!!!
seaisland Send email
 
Sep 20, 2017

Gotham steel non stick pans

I have never been so disappointed with a frying pan as I am with the Gotham products . Three months and the everything sticks no matter what I cook . I took good care of the frying pan which in my mind is so expensive . What a total rip off this company is . I will warn friends and family never to buy this product ..... Complete scam !!!!
rallen Send email
 
Aug 27, 2017

gotham steel fry pan

Only 3 months old and it warped, from the beginning everything sticks to it. False advertising
Yolanda Robles Send email
 
Aug 27, 2017

Gotham steel

I bought 2 9"frying pan and a double sided grill and the food stick on both of them I'm very dissapointed customer. Also they scratched and the grill is very hard to clean
rick thomas Send email
 
Aug 25, 2017

Gotham Steel Cookware

Advertising ripoff ... everything sticks and it does scratch and chip
beekpr Send email
 
Aug 23, 2017

Gotham Steel Pan

We bought two pans smaller one and larger one. Both are high priced junk . Both stick and both scratched. Felt really ripped off by this false advertising .
Sue sandlin Send email
 
Aug 19, 2017

Stick

I bought the large fry pan that came with fry basket and glass lid. I paid 59.99 for it at Wal-Mart. The pan is guaranteed not to stick. Everything sticks in it. If I put oil in it. It all goes to the side of the pan. You need to stand by your warranty and replace my pan or give back my money. If you choose not to compensate me I WILL GO TO THE MEDIA WITH MY COMPLAINT! IT COST TO MUCH TO HAVE TO THROW AWAY. AT THE PRESENT TIME IF YOU DON'T SEND ME A PAN OR MY MONEY I WILL NEVER BUY ANY PRODUCT YOU SALE. YOU CAN CONTACT ME AS FOLLOWS:
THIS PAN HAS NOT BEEN MISSED USED IN ANY WAY.
SUE SANDLIN
6820 MCLEANSVILLE ROAD
MCLEANSVILLE, NC 27301
PHONE. 336-375_6070
CELL # 336-430-0782
SJGagnon Send email
 
Aug 16, 2017

scratches

I bought your pan from Walmart a few months ago, based on your commercial that it was non-stick and would never scratch - EVER. Well that is not the case. My pan scratched shortly after I purchased it and it wasn't due to any sort of abuse or unusual use. I will no longer recommend this pan if I am not compensated accordingly.

My name is Susan Gagnon

My address: 1200 Signal Pointe Circle, #105, Sarasota, FL 34237

My phone number is (941) 321-3259.

I hope you will do the right thing here.

Sincerely,
Susan Gagnon
pfaff127 Send email
 
Aug 7, 2017

gotham steel pan

This pan which I have owned for 4 months is the absolute WORST piece of garbage I have ever purchased!!! EVERTYHING sticks to it....bacon, eggs...absolutely EVERYTHING!!! Today was the LAST straw! I tried to cook scrapple in it, but it kept sticking so badly that the scrapple was torn in some many pieces that I threw it away...along with the worst pan I have ever seen.

MArk T Pfaff 14301 sinepuxent ave #5..ocean city md. 21842
Gkeyes Send email
 
Aug 6, 2017

12.5 pan warped

When cold it seems flat, as soon as it is exposed to any cooking heat it changes to a round bottom. I gave one as a gift and theirs is the same?
Gotham Send email
 
Jul 12, 2017

Gotham steel pan

Got a square gotham pan for christmas. Its burned a few mths later and now al my food gets burned .very dissapointed cuz they dont answer or give you a replacement
carlyhelton Send email
 
Jul 6, 2017

Warped Pan

I just purchased a Gotham Steel Griddle Pan within the last two weeks and the 1st time went to use it, the pan warped on the bottom creating a rounded bottom. It no longer sits flush to the stove-top. Also, when my husband went to cook eggs -- they stuck. This isn't holding up to the company's claims very well...
Smilcik Send email
 
Jul 5, 2017

Grill pan

Only used this pan 3 times and it warped. Not only is it warped, I can not get it clean.
logcabin Send email
 
Jun 8, 2017

double sided pan

I cooked hotdogs and were I cooked them the copper wore off, I do not feel safe in using .
What can I do? this is gotham steel.
I can not recomaned this pan to anyone.
Contact me at [email protected],
This is my second time trying to get a response.

Bev Villetta

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