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Jewelry Television

United States

Consumer complaints and reviews about Jewelry Television

drae Send email
Jan 11, 2021

Alicia H.

Alicia H. is very creative and bubbly..........but, her attention level is low...and appears to be not the brightest light bulb on the street. I wish she would think before she blurts out her thoughts. It makes her look unintelligent. Then she laughs at herself as if she was so cute. Please give her training as to how and when she should laugh out loud and speak. One other note, if I have to hear one more word about her being pregnant I think I will scream.
Nancy Merryman Send email
Jan 9, 2021

Poor performance

Why is Misty 's hair so sloppy looking ? Its distracting !! Theres no reason for a poor appearance on TV !!
Scott Parker..and Robert Thomas TALK way too much and don't show enough jewelry !! I refuse to watch them !! I have to tape every show just to get through to the jewelry !! Nicky Rouleau..and Melissa Wolf are excellent ..They look attractive and are organized ..showing nearly all the jewelry on the trays..I watch JTV because I love the quality and prices..I'm disabled with a large Family ( Girls) and I love to give jewelry as gifts ...
ladylis Send email
Nov 21, 2020

TV Hosts' Integrity

Improve for the sake of 2020 quarantine...Misty, your extended blond pieces look HORRIBLE. Mandy, your hanging blond pieces do not match the top of your bleached blond. Kirsten, yours is getting longer by the day--- too obvious. There is far too much information given for a single piece of jewelry that is necessary. Like another who noticed, Misty appears to be the host that does not give honest description of the jewelry. IF I buy during her show, it usually goes back the next day I take from the mailbox. By now, those of us viewing know the longevity of yours and Nikki's employment. Sell the jewelry! Further, if Girlfriend Friday is primarily to show case the host, invest in a stylist. The leggings and stilettos make you both look unprofessional and cheap. Lastly, and most importantly, EMPLOY a BLACK host. Your viewers are Black, your customers are Black. She doesn't have to be perfect. If I can tolerate those two silly new blondes that you keep pairing up, then surely you can find a Black woman who can sell jewelry. And coach Kirsten a little more. She tends to interrupt when another host is speaking. Heidi is pleasant but boring, haven't seen her sister in awhile. Did she return to the court room? If I hear about the Argyle mines closing again, I'm going to break the TV screen. We got it. And finally, for chrome diopside, sleeping beauty and tanzanite to be scarce, you seem to be able to keep selling it. If you can't buy BLUE aquamarine, please stop selling it.
Chase1 Send email
Jun 7, 2020

No people of as host

Really not a complaint, just an observation.

I been watching and buy from it a couple of years now and I have yet to see a permanent people of color. one time I was one who appeared to be in training, if I remember correctly she host late a night (after 1pm slot). I just wonder why.
WendysJTV Send email
Mar 20, 2020

New hosts

Entirely too much laughing on JTV and unnecessary chatter. Tell us about the jewelry you are selling and move on to the next item.
tizzysmum Send email
Jan 17, 2020

Jewel School

I have been watching Jewel School now for about 2 years or so. Loved Sheree Henry, and Susan Thomas. Sheree is no longer on JTV which is very sad, she was funny and I enjoyed watching her. Susan is great and informative about making jewelry. But now she has Rebecca Moore on with her and frankly, I can't watch any longer. They just had on a couple guest hosts Candi Cooper and Dale Gulka (?). Anyway they hardly had time with Susan, than back come Rebecca with her loud obnoxious laugh and loud voice, she's too much for flesh and blood to take. I'd just soon have Susan take over the helm, than share it with Rebecca, she doesn't need any help. Susan can maintain the show all on her own. I'll browse the web on Jewel School days and check out Susan's how to videos, but can't watch them live, not as long as Rebecca is hosting that show. JTV needs to listen to it's customers, if we are indeed so important to them and their sales. Plus the shipping costs are getting over the top. Plus you never get your full purchase price back, s&h both ways are kept by JTV. Most times I just kept the item (unless it's defective), rather than loose out on costs. Amazon, has free shipping and faster service and a lot of good jewelry items a lot less expensive. Jewel School has been jacking up their prices as of late as well.
cmitch70 Send email
Jan 8, 2020


I have nothing against trying to sell products on T.V., but a modicum of honesty should be required. I often hear how much the jewelry products are "solidly made" or heavy in silver content, but when they arrive, they are flimsy and lightweight. It's often embarrassing to wear some of the Bella Luce pieces. They literally look as if they were purchased from a gumball machine. Now, the artisan and genuine gem stone pieces are much more of a viable investment; however, if you're going to sell simulated pieces, do so with care. Simulated or not, if I'm spending my money, the pieces ought to be made well. I've been a customer for about 2 years and my earlier pieces were much nicer. Stop focusing so much on Tanzania and the country's refusal to allow you all to pilfer its natural resources and start producing worthwhile Exotica pieces that don't look like they fell out of a Cracker Jack box!! Sell, yes, but do so with integrity. I find the most famous JTV hosts are infamous for spewing half-truths and whole lies. Enough already!!
erny44 Send email
Oct 6, 2019


I have found JTV to be lacking in diversity. Now that you have one token, Shauna, I have noticed how the other hosts treat her. What they do to her would be subtle to some unless you are used to the treatment as a minority. Her comments are left hanging and the interaction between her and some of the hosts are not the usual easy conversation you see between the 'old timers'. It is very obvious to me what they are doing. They do not want to help her or even want her and just tolerate the situation until the ax falls on her as it has so many others. This is unfortunate because she is good at descriptive terms but lacks knowledge of the product. It is not clear if she will be given training in this area or needs to do this on her own. This missing element makes her presentations weak. I hope she is strong enough to overcome some the obvious attempts at sabotage. So Shauna, get rid of the glue on nails, get your hair together and stop the distracting licking of your teeth. You can do this just as well as any one of your counterparts. Probably better once you get grounded. Your voice is perfect, you are articulate, just need to get some more knowledge under your belt. I have seen the verbal improvement already. You just need to be able to talk about the gems, metal's and origins, etc., a bit more. Good luck and god bless!

Remember...the best revenge is success!
erny44 Send email
Jul 6, 2019

Artificial nails

Nikki Rouleau brags about being with JTV for years. Is there no employment guideline that your hands should be television ready at all times. Her nails are chipped, the polish is sloppy. I find it distracting. JTV is in millions of homes. If I were her I would be embarrassed at how I am maintaining myself.
Redrose1965 Send email
May 29, 2019


Leave it to women to get on a forum and tear others down, you need a life if you think this is appropriate behavior. Yes there are things about some of the hosts that bother me but I was raised better than to be awful to people especially people I don’t even know. Definitely not Christian behavior so all you need to think about your nastiness when you walk into to church next time because Jesus doesn’t like ugly nasty and petty. The lady with a grammar issue get a life. Most of you here need a life,can’t believe the terrible behavior.
WendysJTV Send email
Apr 13, 2019


Wrote something here yesterday but it hasn't appeared. I have a difficult time watching Lauren, a new host who often is paired with Jennifer. Constant smiling no matter what. No one does that! Why is she still on JTV?
WendysJTV Send email
Apr 13, 2019


There is a new host, Lauren, who is often paired with Jennifer. She smiles too much--all the time. Very distracting!!!! I do not enjoy watching when she is on and often change the channel.
WendysJTV Send email
Apr 6, 2019

New hosts

Lauren, a new host, is very difficult to watch. Constant smiling whether she's talking or silent.
[email protected] Send email
Feb 8, 2019


Ok I have been waiting to say this but I can no longer wait-Mandy is a big blabber mouth hilbilly who throws herself at all the big shot guests-----she talks over everyone...….she repeats herself constantly and she chased Remy Rotenier right off the show...she is constantly cutting people off and dominates every co-host. I would like to see her get lost...I am a good customer but when I see her I shut it off! How can she be allowed to act this way? She is a big blow hard and has bad manners.....her fake hair is annoying--and if she says "it looks like money" one more time I am going to scream...…..she is soooooooooo low-class.
Silvertycoon Send email
Oct 24, 2018

RE: Jana Laurin Dishonest Host

Re: Jana Laurin Dishonest Host:

I can't buy anything from her because I don't know if what she is saying is the truth. You must be able to believe the person selling you a product. Apparently JTV doesn't care and I guess they are a Dishonest company.

Also on the Net Worth Sites. She apparently told one site she is worth $2.5 million, another $20 million, and another $900,000.00.

Which is it as you said? Cant be all three. She owns a big house in Maine not far from the Bush clan I heard . That is at least $2 million there, plus the Condo in Tennessee. So , I would guess less than $20 million, but more than $2.5 million. However, that is not really the point. She can't tell the truth and she got her wealth in a dishonest way. I know all about her past and it is unethical , immoral, and would shock the viewers if they knew it. I will just say she is not really the person you see on air and leave it at that.
Ken Banter Send email
Oct 24, 2018

Jana Laurin Dishonest Host

Jana is so dishonest:

On one of her shows she said that she flunked Marine Biology , but on her online Resume , she says she has BA in Marine Biology and Acting. I know she was trying to "be like" the viewers when she said it. Like I am stupid like you. But which is it?

On another show she claimed Cushion cuts keep value better than round cuts. I knew that was wrong and checked with a GIA member that graduated #1 in her class and she said that was incorrect. Jana must have wanted to get her sales up.

She says on show that she is a cluts , but on her Resume she lists she plays sports.

I know people that she told one she grew un in New York and the other she told she grew up in Maine. Which is it? She also deletes conversations because she doesn't want people to catch her saying two different things.

She also stated on a show that Kristen got her the Job on JTV, but in Bio she claims she saw an AD and responded for host job. Again , which is it?

She also has a past she tries to keep hidden from the JTV viewers . Just google Jana Laurin Animation and look at photos and you should see her .
erny44 Send email
Oct 21, 2018

Show Hosts

Misty Mills I too full of herself to listen to the vendors she is working with. The other day I happened to see her with a vendor for whom she misquoted pricing and refused to be corrected. Her presentations are frantic and uncoordinated while she jumps all over the place that I find hard to follow and rather not view. We get she is the show host but she needs to be a little more respectful. Charles Winston is a handful. I have been buying his jewelry for years. He is a master of quality and design. Show some respect and tolerance! As suggested, more often than not, when she is on I simply change the channel.

While Jana could not be more attractive, she is a little quirky and has an unattractive laugh. She knows a lot about jewelry and has come a long way but overall appears to be a little 'spacey' and anxious to put her two cents in. Sharon, who is an attractive older lady, appears to be in a Tennessee time warp. Rebecca has improved her appearance but has a whisky, smokers' laugh and cough. Robert is arrogant and intolerant. One cat loving host spends more time looking at the monitor and preening on the 'morning mix ' than focusing on the jewelry.

I also took note of how some of the hosts maintain their manicures and it had occurred to me that for someone who is on television a host might take better care and update their manicures a little more frequently.

I have purchased many things from JTV over the years. I can also say the quality is not what it used to be and the shipping is a little high. In most cases you pay for shipping both ways so you lose no matter what. A little diversity in show hosts would also be appreciated. A minority host could not be any worse than what you already have.
Sunshine56 Send email
Oct 3, 2018

ITV ‘quality’ jewelry

Never in my life have I seen such garbage in my life as what is sold on Jtv. I am not a customer—I watch it purely for entertainment purposes only. The show hosts are so uneducated when it comes to jewelry and many of them are not truthful with their comments. I can’t believe ANYONE would buy Jtv’s cheap junk. Misty always says ‘these are not promotional grade diamonds. Well she’s not lying about that—anyone with eyes can see that they are lower than promotional grade. Ladies, you get what you pay for! Google everything the hosts say and you will see for yourself how dishonest they are. Don’t buy Jtv’s garbage! Buy yourself some beautiful VS H clarity and color diamonds like mine. Like I said, I watch for entertainment purposes only. It IS cheap junk!!
Gina Locatelli Send email
Sep 5, 2018

Where is Casey?

Where is Casey?
Where is Gigi?
Where is Allison?
Where is Victoria?

I love Casey. I even called Customer Service and asked where she was. They claim that they and all other departments have no access to host information. They could not even verify if she was currently employed.

Please; I wasn't born yesterday. What's going on?

Jtv has Melissa on every single day sometimes twice. Where is Casey?
Alpha66 l Send email
Aug 31, 2018

Misty Mills

How can she be so rude to Charles Winston ....she interrupts ups him constantly . I am sick of hearing how she can afford $2000.00 Mossiante studs & about her wedding set .. That cost the way I figure it about $5000.00.. WHO cares ????? But it isn't right to put that information on tv. She should lose that deep spray tan , it's not attractive on anyone and shows up worse on TV .She is a very nice looking woman ! Too bad she images the tough girl .
I guess my mother was right , you can't buy class .
Nikki is a good natured woman..... What's wrong with her marrying a younger man ????? I say GOOD FOR HER !!!!!
Nikki also knows what she's talking about , and speaks beautifully
wouldn't you like to know Send email
Aug 10, 2018


Nikki , you must give her credit ,she recently married a younger guy , He really looks young.. When people ask me when did she find time to date him ? I say I guess during recess. Most women have a beer and a bag or pork rinds waiting for him. When he comes home, she has a glass of milk and a box of animal cookies. Then she tells him his favorite show Sesame Street is on that night. When they go to bed ,Their idea of foreplay must be reading The Best Of Red Riding Hood.
wouldn't you like to know Send email
Aug 10, 2018

JTV Morgan O

She is only on TV because her father owned Shop at Home network which he sold to JTV. She got her start on the coin Vault because Robert Chambers owed her father. She left saying she wanted to try comedy. Someone should tell her you have to be funny first before you become a comedian. The only applause she would get for a joke would be the last one , not because it was funny , but because she was finished.
wouldn't you like to know Send email
Aug 10, 2018

Re Diversity

I think Jana considers herself Hispanic, but she is whiter than Frosty the Snow Man .
On her last skiing trip , I bet kids tried to stick a carrot up her nose.
wouldn't you like to know Send email
Aug 10, 2018

Re: Rebecca Moore

Yes , must be two packs a day. One day she coughed and turned Akoya pearl into a Tahitian. Neat Trick. JTV will be the only company buying cigarettes for their employees.

Lilacs Send email
Jul 30, 2018


The packaging used for shipping your products is toxic to the enviroment. There are other options. Brown paper packages, which are padded with paper, work very well. Other wonderful companies are using them and the merchandise arrives perfectly intact. Please JTV think of the future generations and animals who will inherit this world we leave behind. Our enviroment is suffering from our lack of respect for the world we all live in, and we are, and we will suffer along with it. Your children, your grandchildren and all your descendants will be affected. Is it really worth it? Many hosts mention God. We are slowly destroying God's world; God's creation. We owe it to the life that comes after us to leave a world behind better, not worse. Rise JTV. Rise and be the role model for other companies. God bless you. XO

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