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Mobily

Saudi Arabia

Consumer complaints and reviews about Mobily

gilfredo Send email
 
Sep 27, 2017

automatic deduction

whenever i recharge my sim it automatically deducted please help need to stop it shukran my mobile # 0563718559
nesponilla Send email
 
Sep 13, 2017

SAR 1 deduction every day

Mobily is making a lot of money for deducting 1 Riyals everyday to all subscribers even you are not subscribed to any services. If you don't recharge your phone...Mobily will still deduct the total amount once you recharge it. Let's say you recharged SAR10. Your balance will become 0 if you don't recharge it for 10 days.

Let's say they have 3.5 million subscribers x SAR30 per month = The total amount of money they will get is SAR105,000,000 per month.
ssathru Send email
 
Sep 10, 2017

my mobily network not working

when i come back from my short vacation my mobily net work is not working also when i check my balance message coming from mobily (Temporary blocked) please advice for solution.
aravind kumar Send email
 
Sep 9, 2017

Deactivate Mobily Services

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 15 halal periodically every day and how to remove it by myself. my mobile number is 055805625

thanks and regards
babhutto Send email
 
Sep 7, 2017

10 SAR deduction every month by Mobily

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Stoppage of Service and deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
Umairshaukat25 Send email
 
Sep 4, 2017

Undue balance deductions

Undue balance deductions .... plus already 65 SAR deducted for 65 Hala package but the package is not renewed ...
Jerrydc Send email
 
Sep 3, 2017

Automatic deduction

Please stop automatic deductions
Ahlam1993 Send email
 
Sep 2, 2017

Deduction of balance

It would be glad enough if any services linked to my number is unsubscribed or deactivated cause i am unable to recharge. 0563742711
Osama Send email
 
Aug 28, 2017

Balance Deduction without notice

I am a customer of Mobily. (Mobile Service provider in Saudi Arabia). My Mobile prepaid SIM number is "0540386396". I WANT to UNSUBSCRIBE ALL ACTIVATED SERVICES. ETC. Please tell me how to unsubscribe these service as soon as possible.

Thanks in advance for your help!!

Osama Ahmed Yahya Mohamed
Osama Send email
 
Aug 28, 2017

Deduction from my balance

Every time I found my balance deducted 0.05 riyal after every use of the phone for calls or messages to give me my new balance. Please unsubscribe me from any services my number to them are attached.

Thank you!!

My number is +966540386396
yeine Send email
 
Aug 13, 2017

how to stop my mobily sim in deducting my balance

kindly tell me how to stop my sim in deducting my balance everytime i recharge.my number is 0549940831
natskykstan Send email
 
Aug 13, 2017

5riyal deductions everytime I load 10 riyal automatic

Hello mobily co. I did not subscribe to any application or adds or services on my mobile...why is it your company deducted 5 sr every time I reload?. Could you please stop any subscription or text messages that Im not asking to sent to my inbox please. My number is 0541431316
Miljie Send email
 
Aug 11, 2017

Unsubscribe my mobily number to any subscriptions please

I don't know what subscription i subscribed last time. Please kindly unsubscribe my number it continually deducting everytime i reload. It's my number 0541709308. Hoping for your quick feedback about my concern. Thank you
Miljie Send email
 
Aug 11, 2017

Please unsubscribe my mobily number to any subscriptions that i forgot i subscribe it's deducting everytime i reload.

Please how to unsubscribe my mobily number to any subscriptions. I don't like that i have deductions every time i reload. I forgot what subscription i register. Please my number is 0541709308. Mobily hoping for your kind feedback. Thanks
ijaz.79 Send email
 
Aug 10, 2017

Deactivate Mobily Services

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 15 halal periodically every day and how to remove it by myself. my mobile number is 0540764747

thanks and regards

Deactivate Mobily Services

ijaz.79 Send email
 
Aug 10, 2017

Deactivate Mobily Services

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 15 halal periodically a day and how to remove it by myself. my mobile number is 0540764747

Deactivate Mobily Services

Haristt Send email
 
Aug 7, 2017

balance automatic deduction

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 66 halal every day and how to remove it by myself. my mobile number is 0566410721
Julieclaire Send email
 
Aug 3, 2017

Unsubscribe to Facebook monthly packages

Hi. Please unsubscribe me to this monthly promo so I could subscribe to another mobily promo packages. Thanks.
burne Send email
 
Jul 29, 2017

Deactivate/Unsubscribe

Please kindly deactivate/unsubscribe to any mobily service that keep deducting my load, Everytime i reload 10 it will automatically deduct 5.00SAR. My Mobily number is 0541728836, Thank you for your consideration.
June_Enpac Send email
 
Jul 27, 2017

Automatic deduction

Mobily is always deducts my balance & i didnt subscribe to any service just the other i loaded with 10sr now it was 4sr left i didn't even make a 5 minute call. im using nokia 130 so theres no way that i am using internet. pls help my mobile number is 0542186470
June_Enpac Send email
 
Jul 27, 2017

Automatic deduction

Mobily is always deducting my load and i didn't subscribe to any services and besides im using Nokia 130 issued by the company. just the other day I loaded with 10sr and now my balance is 4sr i didnt even make a call for 5 minutes. pls help. my number is 0542186470
salimahmed Send email
 
Jul 25, 2017

balance automatic deduction

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 66 halal every day and I cant figure out how to remove it by myself. my mobile number is 0546545825
zuhair Send email
 
Jul 23, 2017

balance automatic deduction

kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 33 halal every day and I cant figure out how to remove it by myself. my mobile number is 0561732893.

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