Log inRegister
Submit Complaint

Mobily

Saudi Arabia

Consumer complaints and reviews about Mobily

Smartb Send email
 
May 6, 2018

0.17 halala deduction every day

Balance deduction in a day twice time 0.17 Halala, so kindly stop this all deduction, the mobile number 0541953319
Please stop the issues

Thanks
Kunchikoya
Smartb Send email
 
May 6, 2018

0.17 halala deduction every day

0.17 halala deduction
Balance deduction in a day twice time 0.17 Halala, so kindly stop this all deduction, the mobile number 0541953319..
Please stop
Thanks
Kunchikoya
pacorpa Send email
 
Apr 17, 2018

Automatic SAR 5 Deduction

Before, whenever i recharge my sim with SAR 10, it deduct SAR 5.
Now, even on the new prepaid Load of SAR 15.00, automatic deduction of SAR 5 cuts my load to SAR 10.
Please help and stop it. Thank you, my mobile # is 0541502507
Lorie_123 Send email
 
Mar 24, 2018

Every seconds deductions in my load at the amount of 0.09halalas

Please stop deducting my load every second in my mobily charging card number it’s too much 0.09halalas even I am not calling your deducting my load.why, you were not satisfied of getting tax to us what do u want to take money from us?
makhan21 Send email
 
Mar 11, 2018

deductions of 0.15 halalas without reason

My balance is getting reduced by automatic deductions particularly 0.15 , apart from this there are also deductions of 0.75, 0.66 halalas

All service are deactivated. Not knowing why they are deducted.

It is pathetic , Mobily is making money from unsuspected users just like that. this should be conciously stopped or it should be published for what service it is being deducted so if someone wants to remove he can remove
Kamran Saeed Send email
 
Feb 18, 2018

daily deduction 0.15 halala

Please need your assistance to stop deduction 0.15 halala as some time twice in a day happen. the mobile number is 0548418439

so please do the needful to stop any service for the above deduction.

thanks

Kamran
Kamran Saeed Send email
 
Feb 18, 2018

.15 halala deduction

Balance deduction in a day twice time 0.15 Halala, so kindly stop this all deduction, the mobile number 0548418439..

Thanks
Kamran
kasi Send email
 
Feb 4, 2018

MONEY DEDUCTING WITH OUT CALLING

sir, please note that - my mobily phone number is 0546594388 - a month before, i have changed my sim card to micro sim. After that - I saw, the money has been deducted without make a call. By this, last month I lost more than 12 Saudi Riyals and this month I lost about 4 Saudi Riyals and today itself I lost about 50 halalaas. Kindly verify and do the needful.

thank you SIR,

MOHAN KASI
abojarniah Send email
 
Jan 8, 2018

Load problem

I recharged but automatically deducted 0548011431..always been like this
abojarniah Send email
 
Jan 8, 2018

Load deduction

Always having load deduction. If i used to have load 10sr then automatically deducted and sometimes only 3sr left
Neshat alam Send email
 
Jan 3, 2018

Deduction .09 halala

I am using iPhone 6 and when I am checking my balance I am getting deduction of .09 halala. Solve my problem soon. Unsubscribe my any mobile services if activated.
Mob: 0540563895
jbmagalong Send email
 
Dec 1, 2017

Mobily load

Whenever i recharge my sim it automatically deducted please help me, need to stop it. Thank you my mobile # 0541806181
Jun rock Send email
 
Nov 29, 2017

Automatic deduct

henever i recharge my sim it automatically deducted please help need to stop it
My number is 0541659550
My name julius acla
Jun rock Send email
 
Nov 29, 2017

Automatic deduct

whenever i recharge my sim it automatically deducted please help need to stop it
My number is 0541659550
My name julius acla
Dave123 Send email
 
Nov 13, 2017

Load deduction

Can you please unsubscribe me to any service mynload balance becomes 2sr after five mins‭ +966 54 092 4562‬ i just load 10 sr
gilfredo Send email
 
Sep 27, 2017

automatic deduction

whenever i recharge my sim it automatically deducted please help need to stop it shukran my mobile # 0563718559
nesponilla Send email
 
Sep 13, 2017

SAR 1 deduction every day

Mobily is making a lot of money for deducting 1 Riyals everyday to all subscribers even you are not subscribed to any services. If you don't recharge your phone...Mobily will still deduct the total amount once you recharge it. Let's say you recharged SAR10. Your balance will become 0 if you don't recharge it for 10 days.

Let's say they have 3.5 million subscribers x SAR30 per month = The total amount of money they will get is SAR105,000,000 per month.
ssathru Send email
 
Sep 10, 2017

my mobily network not working

when i come back from my short vacation my mobily net work is not working also when i check my balance message coming from mobily (Temporary blocked) please advice for solution.
aravind kumar Send email
 
Sep 9, 2017

Deactivate Mobily Services

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 15 halal periodically every day and how to remove it by myself. my mobile number is 055805625

thanks and regards
babhutto Send email
 
Sep 7, 2017

10 SAR deduction every month by Mobily

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Stoppage of Service and deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
Umairshaukat25 Send email
 
Sep 4, 2017

Undue balance deductions

Undue balance deductions .... plus already 65 SAR deducted for 65 Hala package but the package is not renewed ...
Jerrydc Send email
 
Sep 3, 2017

Automatic deduction

Please stop automatic deductions
Ahlam1993 Send email
 
Sep 2, 2017

Deduction of balance

It would be glad enough if any services linked to my number is unsubscribed or deactivated cause i am unable to recharge. 0563742711

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    UDR Management - OVER CHARGES, unresponsive, harrassment
    HI , I’m A resident at one of the properties in marina...
    KFC Malaysia - Perkhidmatan perlu diperbaiki
    1) Staf perlu lebih mesra pelanggan dan murah senyuman,...
    Harbor Breeze Ceiling Fan - Knocking noise
    Our fan constantly has a knocking noise. Tried to...
    McDonald's malaysia - Late and wrong Delivery
    Ordered at 10am, hoping they can deliver at 12pm. Added...
    POS MALAYSIA - item pending at klia transit hub
    please send my parcel as soon as possible. it's very...
    POS LAJU MALAYSIA - PARCEL TAK SAMPAI
    DAH 3 HARI BARANG MASHI DI HUB KLIA. HARAP PIHAK POS LAJU...
    Parcel - No delivery service. Pos official website no update
    Parcel CD344012252 dah diterima. Itupun penerima datang...
    Bunnings - Bunnings "customer service?"
    I was in the Bunnings store at Marion (Adelaide) today of...
    Bunnings Hardware - Bunnings "customer service?"
    I was in the Bunnings store at Marion (Adelaide) today of...
    Poslaju - Need Parcel Urgent
    I need urgent my parcel! Almost 1weeks at hub klia.. why...

    Share this site with others

         
          

    Recently Updated Complaints

    UDR Management - OVER CHARGES, unresponsive, harrassment
    HI , I’m A resident at one of the properties in marina...
    KFC Malaysia - Perkhidmatan perlu diperbaiki
    1) Staf perlu lebih mesra pelanggan dan murah senyuman,...
    Harbor Breeze Ceiling Fan - Knocking noise
    Our fan constantly has a knocking noise. Tried to...
    McDonald's malaysia - Late and wrong Delivery
    Ordered at 10am, hoping they can deliver at 12pm. Added...
    POS MALAYSIA - item pending at klia transit hub
    please send my parcel as soon as possible. it's very...
    POS LAJU MALAYSIA - PARCEL TAK SAMPAI
    DAH 3 HARI BARANG MASHI DI HUB KLIA. HARAP PIHAK POS LAJU...
    Parcel - No delivery service. Pos official website no update
    Parcel CD344012252 dah diterima. Itupun penerima datang...
    Bunnings - Bunnings "customer service?"
    I was in the Bunnings store at Marion (Adelaide) today of...
    Bunnings Hardware - Bunnings "customer service?"
    I was in the Bunnings store at Marion (Adelaide) today of...
    Poslaju - Need Parcel Urgent
    I need urgent my parcel! Almost 1weeks at hub klia.. why...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username