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Mobily

Saudi Arabia

Consumer complaints and reviews about Mobily

pacorpa Send email
 
Apr 17, 2018

Automatic SAR 5 Deduction

Before, whenever i recharge my sim with SAR 10, it deduct SAR 5.
Now, even on the new prepaid Load of SAR 15.00, automatic deduction of SAR 5 cuts my load to SAR 10.
Please help and stop it. Thank you, my mobile # is 0541502507
Lorie_123 Send email
 
Mar 24, 2018

Every seconds deductions in my load at the amount of 0.09halalas

Please stop deducting my load every second in my mobily charging card number it’s too much 0.09halalas even I am not calling your deducting my load.why, you were not satisfied of getting tax to us what do u want to take money from us?
makhan21 Send email
 
Mar 11, 2018

deductions of 0.15 halalas without reason

My balance is getting reduced by automatic deductions particularly 0.15 , apart from this there are also deductions of 0.75, 0.66 halalas

All service are deactivated. Not knowing why they are deducted.

It is pathetic , Mobily is making money from unsuspected users just like that. this should be conciously stopped or it should be published for what service it is being deducted so if someone wants to remove he can remove
Kamran Saeed Send email
 
Feb 18, 2018

daily deduction 0.15 halala

Please need your assistance to stop deduction 0.15 halala as some time twice in a day happen. the mobile number is 0548418439

so please do the needful to stop any service for the above deduction.

thanks

Kamran
Kamran Saeed Send email
 
Feb 18, 2018

.15 halala deduction

Balance deduction in a day twice time 0.15 Halala, so kindly stop this all deduction, the mobile number 0548418439..

Thanks
Kamran
kasi Send email
 
Feb 4, 2018

MONEY DEDUCTING WITH OUT CALLING

sir, please note that - my mobily phone number is 0546594388 - a month before, i have changed my sim card to micro sim. After that - I saw, the money has been deducted without make a call. By this, last month I lost more than 12 Saudi Riyals and this month I lost about 4 Saudi Riyals and today itself I lost about 50 halalaas. Kindly verify and do the needful.

thank you SIR,

MOHAN KASI
abojarniah Send email
 
Jan 8, 2018

Load problem

I recharged but automatically deducted 0548011431..always been like this
abojarniah Send email
 
Jan 8, 2018

Load deduction

Always having load deduction. If i used to have load 10sr then automatically deducted and sometimes only 3sr left
Neshat alam Send email
 
Jan 3, 2018

Deduction .09 halala

I am using iPhone 6 and when I am checking my balance I am getting deduction of .09 halala. Solve my problem soon. Unsubscribe my any mobile services if activated.
Mob: 0540563895
jbmagalong Send email
 
Dec 1, 2017

Mobily load

Whenever i recharge my sim it automatically deducted please help me, need to stop it. Thank you my mobile # 0541806181
Jun rock Send email
 
Nov 29, 2017

Automatic deduct

henever i recharge my sim it automatically deducted please help need to stop it
My number is 0541659550
My name julius acla
Jun rock Send email
 
Nov 29, 2017

Automatic deduct

whenever i recharge my sim it automatically deducted please help need to stop it
My number is 0541659550
My name julius acla
Dave123 Send email
 
Nov 13, 2017

Load deduction

Can you please unsubscribe me to any service mynload balance becomes 2sr after five mins‭ +966 54 092 4562‬ i just load 10 sr
gilfredo Send email
 
Sep 27, 2017

automatic deduction

whenever i recharge my sim it automatically deducted please help need to stop it shukran my mobile # 0563718559
nesponilla Send email
 
Sep 13, 2017

SAR 1 deduction every day

Mobily is making a lot of money for deducting 1 Riyals everyday to all subscribers even you are not subscribed to any services. If you don't recharge your phone...Mobily will still deduct the total amount once you recharge it. Let's say you recharged SAR10. Your balance will become 0 if you don't recharge it for 10 days.

Let's say they have 3.5 million subscribers x SAR30 per month = The total amount of money they will get is SAR105,000,000 per month.
ssathru Send email
 
Sep 10, 2017

my mobily network not working

when i come back from my short vacation my mobily net work is not working also when i check my balance message coming from mobily (Temporary blocked) please advice for solution.
aravind kumar Send email
 
Sep 9, 2017

Deactivate Mobily Services

balance automatic deduction
kindly unsubscribe me to any of your service subscriptions because it causing my load balance to deduct automatically and periodically. it deducts 15 halal periodically every day and how to remove it by myself. my mobile number is 055805625

thanks and regards
babhutto Send email
 
Sep 7, 2017

10 SAR deduction every month by Mobily

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
babhutto Send email
 
Sep 7, 2017

Stoppage of Service and deduction of 10 SAR every month

My mobile number is 00966545842391, my outgoing calls are deactivated every month even balance is available. When I recharge 10 SAR, whole 10 SAR amount is deducted and message appears your last call charges 10 SAR. I have sent email to Mobily but still no response has received. This is happening since last five months so my 50 SAR balance has been deducted without any justification. I hope that mobily shall stop this practice of cheating.
Umairshaukat25 Send email
 
Sep 4, 2017

Undue balance deductions

Undue balance deductions .... plus already 65 SAR deducted for 65 Hala package but the package is not renewed ...
Jerrydc Send email
 
Sep 3, 2017

Automatic deduction

Please stop automatic deductions
Ahlam1993 Send email
 
Sep 2, 2017

Deduction of balance

It would be glad enough if any services linked to my number is unsubscribed or deactivated cause i am unable to recharge. 0563742711
Osama Send email
 
Aug 28, 2017

Balance Deduction without notice

I am a customer of Mobily. (Mobile Service provider in Saudi Arabia). My Mobile prepaid SIM number is "0540386396". I WANT to UNSUBSCRIBE ALL ACTIVATED SERVICES. ETC. Please tell me how to unsubscribe these service as soon as possible.

Thanks in advance for your help!!

Osama Ahmed Yahya Mohamed
Osama Send email
 
Aug 28, 2017

Deduction from my balance

Every time I found my balance deducted 0.05 riyal after every use of the phone for calls or messages to give me my new balance. Please unsubscribe me from any services my number to them are attached.

Thank you!!

My number is +966540386396

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