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PCH Games

United States,
Kansas

Consumer complaints and reviews about PCH Games

Going to QUIT pch.com now! Send email
 
Jun 22, 2019

pch.com Problems

I agree with all of you. Pch.com has major technical problems. Starting to wonder if on purpose! hmmm
R Kirkpatrick Send email
 
Jun 19, 2019

Games Freeze up. Make commercials SHORTER!

I hate it when a game freezes up half way through. 3X today!
Make the ads SHORTER PLEASE!
TOO MUCH TIME BETWEEN GAMES. UGH!!!!
Sandy Miller Send email
 
Jun 10, 2019

Nothing working today are you Down?

Nothing in PCH is working. Freezing, starts and then looses tokens.
Trying to finish GAMES and same things with all of your sites???
Says server not found.
bondew Send email
 
Jun 2, 2019

Many just mention a few

your adds are to long and the same one time after time. To much time between games and adds and adds and games. your adds should not be longer than 30 seconds . although some are, a few are only 30 seconds,and once in awhile one can skip an add, but not very many. Come on folks your suppose to be a big time out fit???? Let us spend our time playing the games you offer instead of watching the same adds over and over and far to long.
Rich Tardie Send email
 
May 30, 2019

Popup ads on token games

I have been playing token games for quite a few years and never have I had so much trouble with popup ads they are time consuming and they take away from my valuable game time. I have installed ad blockers and they don't stop the ads. What can you do to stop them so I can continue to enjoy playing these games without popups.
Clinias Send email
 
May 25, 2019

PCH games, lotto, keno

I've been a PCH customer since 2014. But in January of 2019, I became aware of all the games on PCH.com and started playing them. More time spent on the site, I learned the ropes and all the avenues of entering all sorts of stuff and earning tokens. At the beginning I was making over a million tokens a day due to high scores on their Double Suit Spider Solitaire. On average I could make 50,000 tokens, some games zero. One day, they made a mistake on 10x earnings and in three hours of play on Pop-Up Rush, I was making anywhere from 100,000 to 300,000 tokens; I made 30 million tokens. Then, they corrected the token winning tokens in April of 2019. Since then, I was making anywhere from 500,000 to 700,000 tokens a day. Now, on May 17, 2019, they started adding Advertisements that interfered with play. The game would freeze. I couldn't reload either or else the website froze and I had to completely close it down. Now, my play is totally wrecked. Keno games have a timed 18 minute window---They put a TWO MINUTE commercial in them!!! They have hundreds of games, sweepstakes, scratch-offs. It takes several hours to finish a good portion of them anyway. All of sudden they have thrown in ONE Minute commercials. And then the game STILL freezes. The webpage locks up and I have to close the window. Have I been blacklisted? One minute I am enjoying myself, earning all sorts of stuff---to being locked up. I have sent messages to them and they say they are looking into it but it has been eight days.
Clinias Send email
 
May 25, 2019

PCH games, lotto, keno

Been a customer/player of PCH since 2014. Just this year, though, during winter break, I saw these games and started playing them. The more I played, the more I was aware of all the different things to play and the biggest token earnings. So, I'm playing and I can complete all sorts of things and make anywhere from 500,000 to 700,000 tokens a day. On May 17, 2019, adverts starting popping up and I couldn't complete a game! During a Keno game which you have only 18 min window to complete all sorts of stuff---they have a TWO MINUTE commercial! They have all these games that one needs to complete---but now they load ONE minute commercials before them. What took 15 seconds to complete---now 1:30 min because now its slower. Now, my games freeze or the webpage locks up and then shuts down. Am I being blacklisted? I have purchased numerous things from them. This has been going on for eight days now. What the heck is going on?
paulclc Send email
 
May 24, 2019

Security questions

I have started getting a security question after every game what do you think I'm going to do? and there is some many ads and they are so long you cant play all the cards on Keno. why does a 80 year old man have to watch that SK 11 ad? it is 5 minutes long every time
and You have ruined the sweeps stakes putting a 5 page catalog after each sweepstakes. I might buy something if it was one in ten but every time just pisses me off as all the ads do to high pressure turns me off.
Peacherino Send email
 
May 1, 2019

KENO

Ads and slow slots ruin Keno. No way to complete all five cards. First card not presented until ten minutes left in total game period. I
stop and refuse to play the slot card presented. Keno is no place for slots, they either refuse to spin or once started, will not quit spinning.
gillesley Send email
 
Apr 23, 2019

scratchers are blank and can't be played

home page and lotto, scratchers are blank and can't be played. Therefor, I can't enter any contests and it makes me not want to come to the site anymore
jmu Send email
 
Apr 21, 2019

scrach games

The scratch games and some of the other multigame not working on Firefox, goggle chrome, and Microsoft edge don't know what to do please advice
lalmond58 Send email
 
Apr 20, 2019

klondike solitaire game

I have entered pch sweepstakes in the hope of winning for years...after reading these complaints I am going to quit. Thanks for making me realize all this hope was a waste of my time and energy. GOOD BYE PCH
Mark24 Send email
 
Apr 19, 2019

PCH Sweepstakes Error

When i enter for the 7k a week super prize it refuses to let me enter. I enter, i get an ad, the ad finishes, then i am sent back to the PCHlotto section. I am using no adblock or anything and the rest of the sweepstakes are working fine. Please fix T_T
Mark24 Send email
 
Apr 19, 2019

Sweepstakes Error

When i enter for the 7k a week super prize it refuses to let me enter. I enter, i get an ad, the ad finishes, then i am sent back to the PCHlotto section. I am using no adblock or anything and the rest of the sweepstakes are working fine. Please fix T_T
karen e stone Send email
 
Apr 19, 2019

system won't load

Trying to play lotto & games and they will not show the numbers that have to be shown in order to scratch them off. This is unfair as I can't get through the lotto cards.
msmoomoo Send email
 
Apr 17, 2019

PCH don't want you to win

After playing these games so long I actually managed to see my name on the top and was playing more and my last score was high but suddenly it said...technical difficulties. And after that my name just came off. I contacted customer service and all they said was basically that I was cheating...HOW???I tried to get answers but no one replied. Thats because they are the cheaters!!! I'm never going to play their games again, waste of time.
William Wilkins Send email
 
Apr 15, 2019

Search on line is not working all the time

I have tried to play your search and the scratch off's don't work a 100 per cent of the time and you get a lot of oops on your web site's are there computers breaking down you can't play a game without it breaking down son needs to check into why this is happening
Knaggs Send email
 
Apr 8, 2019

Token games on home page and onPCH app

The token games on home page the screen is either black or flashes don't come on and the ones on PCH app doesn't work either...
[email protected] Send email
 
Apr 7, 2019

too many video commericals

Please don't punish me for likeing to play your games. Maybe only one every thirty minutes. I enjoy your site but if I have to listen to that girl talking about her life chats yikes...I enjoy seeing different adds sometimes. I know there are plenty of other aids to see. Please consider your main clients---also we don't care about Hillary Clinton her time is over!!
[email protected] Send email
 
Feb 26, 2019

PCH always freeze up

A couple years back they say I won 10,000.00 dollar by email and then sent me a second email saying they made mistake...It always freezes up . The most i have won is $30.00 and i have being playing a very long time. Is this company a scam or what...
jannelee Send email
 
Feb 25, 2019

ad assault

I love dropping in and playing games for a bit. I have an ad blocker, tried without it but ads were too overwhelming and too time consuming. Recently PCH had a popup ad blocker. They've come up before. I thought I closed the popup but apparently I gave them permission to overrule my ad-blocker. No matter what I do, ad blockers will not work on PCH. And they have for years.

Now I have one minute commercials before and after each and every game, and after contest entry. It is too much. Watch 2 minutes of commercial to play a minute game.EVERY time. It has certainly taken the fun out of it.

Then all of the surrounding ads flashing and moving. It is sooo distracting. I know they have to have ads to pay for it, but why not just the surround ads in the background. And quit with the glitter and moving ads. I feel like I'm being assaulted. And if something doesn't change with the forced ads, I will quit. It's not enjoyable and it takes too long. Can't pop in for a game or two.
Going to QUIT pch.com now! Send email
 
Feb 16, 2019

Problems with tokens and entries into contest.

I am happy I found found this website-thanks!
I thought only I was having technical problems!
I feel bad for the person who said they have played 29 years!!
That just makes me want to quit for good!
I get frustrated everyday because of glitches, broken games, errors, not getting correct tokens.
I did win $20. gift certificate the first month I started. Received it. But, I won $10. and never got it!
So I doubt I am going to get Millions.
With all of Your complaints I just can't see why I should play anymore!
Thanks for opening my eyes complaintboard.com

FYI- Todays problem I swear just happened a couple hours ago. It said I won- Second time this week.******
*******"""You Scored!
That's the Way,
TOKENS EARNED
567890123450123456789001234567890
CASH WON-""
Tonni Send email
 
Jan 31, 2019

Pch Site is a mess.

They sent me links of ways to get ahold of them:

Please use the information below to email us:

• For PCH.com, please click here: http://pch.custhelp.com/app/ask

• For PCHSearch & Win, please click here: http://pchsearch.custhelp.com/app/ask/

• For PCHGames, please click here: http://pchgames.custhelp.com/app/ask/

• For PCHLotto, please click here: http://pchlotto.custhelp.com/app/ask/

• For PCHApps, please click here: http://pchapps.custhelp.com/app/ask/

• For PCHPlay&Win, please click here: http://pch.custhelp.com/app/ask

• For PCHKeno, please click here: http://pchkeno.custhelp.com/

If you would prefer to mail us, Please use the information below:

Publishers Clearing House
101 Winners Circle
Jericho, NY 11753

Phone : 1-800-476-4724 Monday through Friday, 8:30 a.m. to 11 p.m & Saturday 8:30 a.m. to 5 p.m. Eastern Time.
Tonni Send email
 
Jan 31, 2019

site is a mess

They emailed me these links for anyone trying to get ahold of them.

Please use the information below to email us:

• For PCH.com, please click here: http://pch.custhelp.com/app/ask

• For PCHSearch & Win, please click here: http://pchsearch.custhelp.com/app/ask/

• For PCHGames, please click here: http://pchgames.custhelp.com/app/ask/

• For PCHLotto, please click here: http://pchlotto.custhelp.com/app/ask/

• For PCHApps, please click here: http://pchapps.custhelp.com/app/ask/

• For PCHPlay&Win, please click here: http://pch.custhelp.com/app/ask

• For PCHKeno, please click here: http://pchkeno.custhelp.com/

If you would prefer to mail us, Please use the information below:

Publishers Clearing House
101 Winners Circle
Jericho, NY 11753

Phone : 1-800-476-4724 Monday through Friday, 8:30 a.m. to 11 p.m & Saturday 8:30 a.m. to 5 p.m. Eastern Time.
twit1029 Send email
 
Jan 16, 2019

TECHS THAT KNOW WHAT THEY ARE DOING

WILL YOU PLEASE GET SOME TECHS THAT KNOW WHAT THEY ARE DOING AND PUT THE GAME SITES BACK UP THAT WORKED BEFORE ALL THE NEW STUFF ...OH AND WHEN DO YOU PLAN TO TAKE DOWN KENO AND PCH LOTTO~ now that you aren't showing daily winners like you quit doing on the other sites you took down~whats UP WITH HAVING HAPPY CUSTOMERS instead of making everyone jump thru hoops just to play your games and all the ridiculous ads that make it impossible to play
Who wants to COME AROUND when all you really want is for us to buy cheap crap we get at EVERYTHINGs a $1 for 59 cents
even they know it isn;'t worth what you charge on here

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