It has been 2 months I still never received my item.

No status update & reply

My tracking number CX102945522US.
the status show my parcel arrived at malaysia on 15/12/2018 but until today(13/02/2018) , the status never update.
Did not received any letter, send email to inquiry, never get reply for 2 week time, call to helpline but never be reach.

No status update & reply

the parcel arrived at malaysia on 15/12/2017, but now 13/02/2018 almost 2 months the status never update.
My tracking number CX102945522US.
It has been more than 2 months that my item still stuck at Poslaju Transit Office (KLIA Hub).
Did not received any letter, send email 2 weeks time still never reply, helpline never reach.

My tracking number CX102945522US.
It has been more than 2 months still haven't received my item!!!
Had sent email but never received any feedback. the helpline also can not reach.

Saya sangat tidak berpuas hati dengan layanan yang diberikan oleh salah seorang staff you at the Counter 8, Pos Laju Seremban Negeri Sembilan. i dont think that she have so much things to do but can you guys just at least treat your customer right? suppose you guys pickup the item at my office but then, I had to go and sent it to the post office by myself. and when I went to the wrong counter, your staff talk to me like no respect at all. please do something. Susah sangat ke nak cakap baik baik and senyum? you guys are dealing with people. where is your pr skills? please. I sangat tidak berpuas hati. you are the one of the most famous courier in Malaysia. thats how you treat your customer? PLEASE DO SOMETHING.and please tell that girl just please treat your customer in a good way. this is not my first time at Pos Laju. so please.


email me : [email protected]

I have not received my parcel tracking no CD338847598MY until now. The parcel was dispatched out on 30th Jan 2018. What is the status of this parcel? Please respon as soon as possible. Thank you.

ER169190718MY

Date / Time Process Event
10 Feb 2018, 07:45:50 PM Item dispatched out ECBC
10 Feb 2018, 03:08:23 PM Item picked up ECBC

It stated item dispatched out since 10/2/2018.

What is the status now? I need the item urgently. TQ
Please respond to us As Soon As Possible..Tq again .Urgent item.

My sender post this parcel at 2nd February 2018 around 2.30p.m. from Mersing, Johor to me in Bentong, Pahang.
It's been 11 days my parcel haven't reach. And no record shown in your tracking service. Please help me locate this parcel EH64960003MY. THANKS!

Pos office mini dekat Tabuan laru extra request the plastick pos laju sebanyak Rm0.70. I sejak kirim pos laju tak pernah extra charge the plastic beg. Please investigate

Dear Sir

This is to inform that we Rongson Plastic Sdn. Bhd. had courier a parcel to Soontatt Trading yesterday, the traking no. is EH519116477MY. We had found that the address send to Soontatt Trading has mistake by writting 1/5 instead of 5/1, Therefore kindly please to deliver the parcel to Soontatt Trading with correct address as below :
Soontatt Trading
38, Lorong Impian Ria 5/1
Taman Impian Ria
14000 Bukit Mertajam.
Your kind attention is very much appreciated.
Thank you,
M.S. Chua (mobile No. 016-7174433)

Tracking info hasn't been updated: EH665564121MY

Still waiting here.

Eh648473139my

My parcel was sent on 5 jan 2018... I suppose to receive the parcel after 1 or 2 days. But till now i havent receive my parcel and the tracking also not been updated..... I need the parcel urgently!!!!

I was courier my parcel on2/1/18 at alor setar pos laju drive thur but the system of pos laju wasnt capture and my customer wasn't received the parcel.
today 8/2/18, i go to pos laju to check with my consignment copy note but the staff of pos laju tell me if there are no record in system then mean my parcel wasnt giving for them.
Every time i use pos laju with drive thur is not problem and no any proof or receipt after we courier the parcel.Now the parcel is dissepear and your all wasn't not responsible for it!
Please tell is this your service? My tracking is EP444149324MY. I hope your all can check for me asap and please call me 0175439478

Staying in my room. Suddenly heard a bell ring repeatedly and unpatiently not even 1 minute. So I went and have a look and saw a parcel already left on the floor. Then the postman returned just to say “ ISHHH LAMBAT BETUL” with angry face then walked away. What the shit? I’m living in a rent condo with all other students that’s not even my friends. How the hell do I know if they ordered something? If they don’t feel like working then just quit their job and let’s see how their future will be like. Even they’re not educated enough but please at least train them as your staff representing your company.

Staying in my room. Suddenly heard a bell ring repeatedly and unpatiently not even for 1 minute. So I went and have a look and saw a parcel already left on the floor OUTSIDE. Then the postman returned just to say “ ISHHH LAMBAT BETUL” with angry face then walked away. What the shit? I’m living in a rent condo with all other students that’s not even my friends. How the hell do I know if they ordered something? If they don’t feel like working then just quit their job and let’s see how their future will be like. Even they’re not educated enough but please, at least train them as your staff that represent your company.

Kenapa poslaju banting lambat buat penghantaran pada penerima? Bertimbang rasa juga kalau cakap server down. Tapi barang dah sampai lama sebelum server down. Bila nak pergi ambil sendiri kat pejabat poslaju banting, kata server down, nak carik item pun takboleh. Kita boleh terima alasan ni. Tapi yang takboleh terima, nape hari2 yang dh lepas, sebelum server down , takde pulak sibuk nak buat penghantaran? Kitaorang ni bayar la servis korang. Bukannya free of charge. Pihak atasan pos laju pun please ambil berat pasal ni. Jangan nak ignore je.

My parcel stuck in pos laju brickfields from 22 jan 2018 until now (6th feb) i not yet received my parcel... already made complaint on 25th jan 2018... very2 bad customer service...

Tracking no. EN941795384MY

saya punya courier sudah hilang, tak ada courier di saya rumah,
saya rumah ada orang, tapi tak ada receive,
012-2140687 (pos laju number)
pls check back to me the courier.
thank you

call banyak kali tak ada jawad, courier hilang

Tracking no:EM780534765MY
The tracking no didnt update since 30/1/18.And I tried to call customer service many times but nobody pick up the call.Please update the status and arrange to deliver the parcel to me ASAP!!!

Tracking no:EM780534765MY
My parcel tracking no didnt update since 30/1/18.And I tried to call to customer service many times but nobody pick up call.Please update the status and arrange deliver the parcel to me ASAP!!!!

Check status tracking no dah 1 week seller pos, tapi still xbuat delivery. 3 hari waktu bekerja status masih in transit. Call kaunter di Sungai Petani, staff jawab xpasti bila akan buat postage. Sgt kecewa dengan service pos laju. Sila ambil tindakan untuk terus melaksanakan service yg cemerlang dan menjadi pilihan courier di Malaysia.

I have waited patiently for a month for investigation, today is the due date and the last call I made was told parcel last seen in record at Shah Alam warehouse. Today I called and was told have to wait for all involved branches to response from penang branch to Seremban branch. What is happening? Why I need to wait for other branches to response since I was told the parcel is in Shah alam warehouse?

I have waited patiently for a month for investigation, today is the due date and the last call I made was told parcel last seen in record at Shah Alam warehouse. Today I called and was told have to wait for all involved branches to response from penang branch to Seremban branch. What is happening? Why I need to wait for other branches to response since I was told the parcel is in Shah alam warehouse?

I am very frustrated of their services. I have not received my two parcels since last week. The 1st parcel was failed to deliver and I have tried to call the number given on the slip many times, but nobody pick up the line since morning. For the 2nd parcel, there was no update on the tracking after they arrived in JB for 1 week. I am worried the item is missing because no update at all. I am very disappointed!!

I have not yet received my two parcels since last week. There is no update on the tracking. Got one parcel was failed to deliver yesterday, I have tried to call Pos Laju many many times since morning but it's always busy and nobody pick up the line! I am very disappointed of their service. Now I worry my another parcel missing as there was no update after arrived in JB branch. No record of out for delivery also.