Submit a Complaint

POS LAJU MALAYSIA

Malaysia

Consumer complaints and reviews about POS LAJU MALAYSIA

nasyiqin Send email
 
May 18, 2018

Barang tak sampai

Mohon pihak pos laju semak dimana parcel sy ER253609916MY tq

Barang tak sampai

[email protected] Send email
 
May 8, 2018

ITEM STILL STUCK AT CAWAGAN SERAHAN KL METRO A

Pos laju Malaysia. My Item EG639781131MY still stuck at Cawangan Serahan Metro KL A.
My Complaint ticket : CP180508131852

Please send my item by today. Its been 5 working day already.
nurunnadiah Send email
 
Apr 30, 2018

LEWAT PENGHANTARAN

23/4/2018 - Post Out barang ke Pos laju Before jam 3.00ptg

25/4/2018 - Buat Report ke Hot Line 1300-300-300 sebab barang still pending dan sistem Online tiada update

26/4/2018 - Sistem update barang baru sampai kota tinggi johor. Mungkin jarak dari AIR HITAM JOHOR ke KOTA TINGGI JOHOR terlalu JAUH sampai makan masa 2-3 hari baru sampai

27/4/2018 - Call lagi Hot line - buat 2nd Report - Staff cakqp brg transit KLIA - Oo patut lama sebab dari airhitam nak ke kota tinggi kena lalu Klia. Mereka JANJI barang sampai pada 27/4/2018 sebelum jam 6.00ptg - Dah remark barang URGENT katanya

30/4/2018 - Barang still tak sampai dan cek sistem dalam talian online masih lagi tiada apa-apa update. Buat report kali ke 3 - Janji sebelum jam 11.00pg Pihak atasan akan call semula untuk beri jaminan - Masih menunggu -

Terima Kasih Pos Laju Kota tinggi Simpan dan jagakan barang saya lama-lama di sana.

EH819209702MY - Tracking no

18040068758 - No Report

LEWAT PENGHANTARAN

syazzwnii Send email
 
Apr 18, 2018

Status are not updated

Hello?
Recently,I ordered a simcard extender.
But the tracking number are not updated, it's stuck on out at Sarawak meanwhile it's supposed to be delivered to Pulau Pinang.

I've contacted the seller and he have the same problems as mine.

The order number is ER226272770MY.

Status are not updated

Rae Send email
 
Mar 29, 2018

Always delayed on delivery

My parcel being delayed for many times, and this time i think i should complaint about it as i am being patient enough and many chances given still without any improvement... i checked the status of delivery in your website shown unsuccessful deliveryvery for 2 times, but in fact posman nvr visit my house, when i called their branch in batu caves, their branch staff told me that the delivery delayed due to heavy rain, then i wait for another days still haven't received, it really unacceptable delayed as we pay for the postage for so called pos laju, wheich meant we need the parcel to be received in fast, but end up it no different with normal post, so what is the point we pay for pos " laju" ?

Always delayed on delivery

PIP Send email
 
Mar 20, 2018

ITEM NOT DELIVERED

Has been posted on 13th MARCH till TODAY not even the website update the tracking details!!!
Tracking Number : ER666762619MY
Wh Wei Send email
 
Feb 20, 2018

postman attitude too bad

today i help my brother received parcel, those postman just say write your name, ic and signature and he didn't told me sign where, then he show me his bad attitude and scold me. Hello, Pos Laju gave this good service to customer???? Please provide training class to him!!
Chiawen Send email
 
Feb 13, 2018

Attitude of parcel man

My parcel arrrive to my company today at 1 precinct Penang.
Since 1 precinct has 2 lobby if I’m not mistaken, once the pos laju man called me I asked him which lobby he is now. He keep yelling in the phone which is I’m not sure what is he talking about and I told him I will go to find him now(I’m having my lunch at the market opposite my office).

Once I get there I saw his motorbike, and walk to him, he asked me, m i the 1 he is calling just now? , “yes, I am” then he said I’m so troublesome, and keep mumbling until I go off.

First of all, there is reason I asked him where he is/ which lobby he is.. or else where can I go to get my parcel?!
Secondly, is this a attitude to treat a customer?! I’m not sure what he is angry about, I not even scold him yet when he yelled at me in the call.

Please do check on the parcel man as I have snapped his number plate. Hope my parcel will not send via pos laju anymore. I m so enough to be treated this way.

Attitude of parcel man

azreen gami Send email
 
Feb 6, 2018

WHERE IS MY GOODS

what's wrong with the update ???? my goods should be here already, why there's no update? please do something

WHERE IS MY GOODS WHERE IS MY GOODS

aziranur Send email
 
Jan 7, 2018

Item pending

Hi, My items on pending status since 02.01.2018. I called PosLaju last Friday (05.01.2018) . I have 2 item.

Thay said, One of my item arrived and they will sent it to me on sunday. But I have NOT received it yet.

My other item have not arrived since Wednesday (03.01.2018). The status was pending until now.

Tracking numbers:
1)ER088400915MY
2)ER088403925MY

To PosLaju : Please take an action and improve delivery services. I have waited too long.

Thank you.
Christ Send email
 
Dec 15, 2017

Item not received

Sy dah track dah ER047905106MY barang sy dari 8/12/17 item masih lagi dispatched out. Sampai skg tak dapat2. Yg musykil barang2 lain dah sampai dulu padahal sellers (china) shipped lambat sikit dari ER047905106MY. Ikut ETA yg ditetapkan kan sepatutnya 13/12/17 sy dah terima item sy. Please address our problem. Barang tak sampai2 tapi dah bayar mcm mana ni?? Harap sgt brg parcel sy tak hilang atau tercicir
Paru Send email
 
Dec 14, 2017

Tidak dapat barang lagi

Barang saya belum dapat lagi. Selepas postman datang ke rumah kemungkinan tiada org di rmh. Dia tidak letak apa2 evidence for collect things.tlg call 0122117423
Alice3158 Send email
 
Nov 10, 2017

was not on time

I was not at home the other day and i missed to postman"s phone call. Then i quickly called back to the postman. He told me that the parcel can be sent the next day without any additional charges. However , i waited for 2 days, 2days people . I didnt receive my parcel and tried to call him but he didnt pick up the phone. i was really angry. Hope pos laju fix this problem. I have been waiting for the parcel for a long time.
Chiqueycheek Send email
 
Apr 10, 2017

Rude delivery guy

Pos Laju Malaysia dispatcher - obnoxious, disrespectful and totally no manners. I don't know why pos Laju still maintain this kind of employee. Went and complaint in Pos Malaysia Facebook, and guess what..THEY DELETED IT!!!
Melissa yap Send email
 
Mar 30, 2017

Bad manner and attitude to customer

Bad staff attitude and manner
Very slow service
An item I want to return to Lazada, I pass the item to them they say cannot return because I only printed one form . So I have come next time with 4 form. Then I say usually I go to shamelin to return but they only need one . Then the Malay woman say then go to shamelin post. What the hell service is it??
Melissa yap Send email
 
Mar 30, 2017

Staff attitudes

Bad staff attitude and manner
Very slow service
An item I want to return to Lazada, I pass the item to them they say cannot return because I only printed one form . So I have come next time with 4 form. Then I say usually I go to shamelin to return but they only need one . Then the Malay woman say then go to shamelin post. What the hell service is it??

Staff attitudes

JJHbyone Send email
 
Mar 7, 2017

Unsuccessful delivery

My parcel was "out for delivery" on 3rd Mar 10:42:23AM and posted this statement on the tracking site on the same day 06:09:50 PM "Unsuccessful delivery. Please contact 1 300 300 300 Future delivery". I tried to call both 1 300 300 300 and also the branch (Pos Laju Butterworth) but nobody bother to pick up my call. How can it be unsuccessful when I am in the office all the while and the guard was always there for the whole day? The postman does not even bother to try to contact me and stated the this as unsuccessful delivery? I waited for future delivery but the tracking website state "Item can be collected at". THIS IS RIDICULOUS ! How can I courier service failed to deliver item to customer without an acceptable reason and ask customer to pick up on their own? So what's the point of putting the address and having post man on duty? Please check on your postman whether they done their duty in the correct manner or not? I will be waiting for a fast respond or this will go to higher level.


Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    POS LAJU - DELIVERY GUY
    IM STAYING IN AIR PUTIH KUANTAN PAHANG. TWO CASES I HAVE...
    Accounts Recovery Corporation - ARO Inc
    this company has been collecting money from me for ...
    Poslaju - Late delivery
    I had posted an item on 13 August, and until today the...
    Amazon PrimeAmzn.com/billWA - $14.09 charged on Jul 9 and Aug 9 2019
    I have not idea what these charges are for. Paul...
    HERTZ ITALIANA SPA ROMA - unauthorized charge Rental Agreement n°34/5817555
    On June 12, I rented a car at Hertz, Malpensa Airport,...
    POSLAJU KLIA HUB - POSLAJU LAMBAT NAK MAMPOS
    TRACKING : EP631457004MY TOLONG CEPATKAN BRG SAYA....
    POS - KLIA HUB POSLAJU
    TOLONG MEMPERCEPATKAN BRG SAYA. DAH BRP HARI SAYA TUNGGU....
    TxTag - Texas Toll Billing
    My father passed away in Dec 2016 and I was assigned as...
    Reliance Home Comfort - Not cooling ac
    I bought this new air conditioner in April, but it is...
    Reliance Home Comfort - Not cooling ac
    I bought this new air conditioner in April, but it is...

    Recently Updated Complaints

    POS LAJU - DELIVERY GUY
    IM STAYING IN AIR PUTIH KUANTAN PAHANG. TWO CASES I HAVE...
    Accounts Recovery Corporation - ARO Inc
    this company has been collecting money from me for ...
    Poslaju - Late delivery
    I had posted an item on 13 August, and until today the...
    Amazon PrimeAmzn.com/billWA - $14.09 charged on Jul 9 and Aug 9 2019
    I have not idea what these charges are for. Paul...
    HERTZ ITALIANA SPA ROMA - unauthorized charge Rental Agreement n°34/5817555
    On June 12, I rented a car at Hertz, Malpensa Airport,...
    POSLAJU KLIA HUB - POSLAJU LAMBAT NAK MAMPOS
    TRACKING : EP631457004MY TOLONG CEPATKAN BRG SAYA....
    POS - KLIA HUB POSLAJU
    TOLONG MEMPERCEPATKAN BRG SAYA. DAH BRP HARI SAYA TUNGGU....
    TxTag - Texas Toll Billing
    My father passed away in Dec 2016 and I was assigned as...
    Reliance Home Comfort - Not cooling ac
    I bought this new air conditioner in April, but it is...
    Reliance Home Comfort - Not cooling ac
    I bought this new air conditioner in April, but it is...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username