KLIA HUB stuck update my parcel ERA339047673MY.. i have seen previous complain about this I feel so scary to wait my item whether its safe to use poslaju again or better use other delivery option. It is your SOP to send to KLIA HUB? Seller is from Bahau and i am from Tampin which is quite near and in Negeri Sembilan itself. Why you must send it to KLIA HUB since its not necessary,not effective and reasonable to do so. Last time i buy big item parcel from the same seller but it just need 2 day to arrive and no even passing through the KLIA HUB section. Weird system u got here, just go change your staff or increase their salary or maybe hire more staff!

Waited for 6 hours “in front” of my house expecting a parcel as in the poslaju application updated “your item is out for delivery”. Nobody came or even called me. Then I checked the apps its stated that “we attempted to deliver but nobody was home”. This is not the first time nor the first incident happened particularly in my area. We always has to do self pickup.so we paid for nothing? Very disappointed with the services and plus your workers are rude.

CP310880735MY not found..

I send back my monitor screen to china by pos international by surface (melalui laut) on last march 2019.until now half Month of year, my parcel not reach china receiver, now I can not check my parcel. Call Centre no answer, check in the pos office, they said 'your call service Centre to ask.' pls some ppl can give me any answer where my monitor.

I ordered 2 poslaju parcels to be delivery to Kota Kinabalu Sabah.

1st day. The first parcel never delivery. But online check it's fail delivery had key in by postman.
2nd day. The second parcel also same. Lazy postman did same stupid action again. I online check. Fail delivery again.

Question to poslaju, your online check status had fail ? Make embarrassed to Malaysia citizens.

SMS received for Parcels detail are as following :

RM0.00 : Unsuccessful delivery for your order 190719132832PVT, tracking no: ERA317635615MY. Call Pos Laju at 1-300-300-300 for assistance.

RM0.00 : Unsuccessful delivery for your order 190719132892PVR, tracking no: ERA318906408MY. Call Pos Laju at 1-300-300-300 for assistance.

Postman never make a phone call to me.


Malaysia need to provide bacis post services to citizens. Kindly improve as we had independent and privatised post.

Hi I would like to check the status of 5 parcels, have been more than a week, please expedite the process.
ERA314399657MY
ERA310271690MY
ERA310235471MY
ERA303590145MY
ERA298237596MY
We are Shopee seller.
Also if any parcel lost, what is the process to refund?
Thank you.

Hi. I havent get an update of my whereabout for my parcel with tracking no. ERA210254892MY

Please update me.. as its been 3 days that says "Poslaju transit office, consignment dispatch out from transit office"

My parcel went MIA for 15 days with no new status updated. I've filled in feedback form, contact them through emails, through twitter but the answer is still the same. "We are still waiting for response from respective department". 15 days, since 24/6 until today 7/7? My parcel has been dispatched out from transit office for what? 15 days? And to where? When will my parcel get to its receiver? It's very urgent and poslaju decide to play hide and seek MH370 with customers? Dissapointed.

Barang sy stuck dr 15/5. Dah dekat sebulan ni. Tlglah hantar secepatnya

Tolong semak ERA198066240MY. Item stuck atau lost item. Barang penting. Tunggu pun takda update lagi.

ERA101061247MY
Barang saya still stuck dekat klia hub daripada 31/5/19 till now.berapa lama lagi my parcel nak process keluar.buat apa barang aku lama2 kat situ. Saya nak guna untuk raya..nak tggu raya tahun depan ke baru nk sampai..saya nak balik kampung tahu.

Barang dari 27/5/19 masih di poslaju transit klia. Mohon percepatkan process.

Tracking number: EN380187455MY

Parcel tak gerak2 dari 27/5/2019 masih tidak ada update. Kata dah dispatch out from transit office sampai skg 30/5/2019 tak update2 tak tau parcel kat mana. Please make it move urgent nak guna.

EHA021964760MY

Please check my parcel

Urgent parcel

I want my parcel with numbers must be arrived at my lobby house before 5:30pm by today! Its already been a while in shah alam!

ERA170186392MY

Thanks.

Boleh update tak parcel saya EHA001347264MY. Barang urgent nak guna.. Lambat sangat ni.. Please update

LP000412324MY LP003418198MY LP003418184MY
15 days no update

another one LP003417008MY also 8 days no update

4 package all missing????

now i using "LP" TRACKED But unable to track????

PARCEL NOT UPDATED BY HUB

Why there is no updates from the parcel hub? Unacceptable service by trusted national postal service. This is the 3rd third time !!! PLS LOCATE and DELIVER THIS ASAP : ERA134437725MY

Mohon semak parcel saya dh 3 hari stuck kt poslaju hub klia.saya nk pakai cepat..ERA134437725MY nie tracking..tolong cepat buat kerja poslaju..saya bayar!!!

Why there is no updates from the parcel hub? Unacceptable service by trusted national postal service. This is the 3rd third time !!! PLS LOCATE and DELIVER THIS ASAP : ERA103299635MY

I don’t seriously get it with the service from Poslaju Malaysia!! I ordered a pair of lenses from a particular store on 02/05/2019 and around 10pm that night, I’ve got the tracking code from the seller. So when I keyed in, it shows me that the item has been dispatched out at Kuala Kangsar on 02/05/19 (7.12pm) and the item has already been picked up at Kuala Kangsar on the same date at 7.25pm. Sadly, till date (06/05/2019) I did not receive my parcel and the worse part is where the system still shows the last progress as the item has already been picked up like I mentioned just now. I’m from Kluang, Johor and should be getting my order from Kuala Kangsar. This is so obvious that it’s not the mistake from my seller but it is to do with the courier service! I hope Poslaju Malaysia will take an immediate action about this and for reference, this is my tracking code : EN373156735MY . Thank you

This is getting nuisance. My parcel tracking number is ERA000722476MY .

I haven't get my parcel till now. When checked , it shows that delivery was attempted but premises close. Excuse me! I was in my apartment whole day , waiting for the parcel , no calls no messages not even a note was left! And the status was automatically updated to premises close! Is this how POSLAJU treat their customers?

Couldn't even get track of the parcel , because that PIC in POSLAJU PASIR GUDANG is FOREVER NEVER PICKING UP THE PHONE. I can't even attempt to arrange another delivery , and now great , I don't know why the status was updated that it was delivered to ECPC SUBANG.

Sent an email to poslaju , no replies , call to their customer service , no reply too.

If you are not going to give us the service that you charged us , then make it cheaper! Do not promise your customer that you would deliver it to our doorstep! This is not the first time , charging us overly , but not giving us a proper service! What for paying pricy for our parcel to deliver to our doorstep , but end up needing us to get out of our premises to the nearest branch to collect our parcel?

By the least when attempting delivery , please inform customers by giving us a call , or a SMS. If you are too lazy to do that , I have nothing else to say. You would lose all your customer's trust in future.

Assalamualaikum.

Nak bertanya status parcel customer sy. Pos pada 22/4/19 dr Dungun, Terengganu. Parcel masih stuck di poslaju transit KLIA hub dr 23/4/19 sampai sekarang. Boleh mohon checkkan dan maklum pada saya.

Emel saya : [email protected]
No tracking : EHA000796160MY (Muhammad Syafiq bin Sallehuddin)

Assalamualaikum.

Nak bertanya status parcel customer sy. Pos pada 22/4/19 dr Dungun, Terengganu. Parcel masih stuck di poslaju transit KLIA hub dr 23/4/19 sampai sekarang. Boleh mohon checkkan dan maklum pada saya.

Emel saya : [email protected]
No tracking : EHA000796160MY (Muhammad Syafiq bin Sallehuddin)

Its been 2 days since my parcel status "Consignment dispatch out from Transit Office" but sampai skearang tak sampai2. Takda update langsung. Biasanya guna poslaju cepat ja sampai. Please la pos laju. The things yg my fiance post to me is urgent! So disappointed with the service this time.

Please i cant track my shipment EHA02890929OMY , update pls