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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Umie Send email
 
Aug 3, 2017

Poslaju VERY SLOW SERVICES

I have been waiting for my parcel for 1 week now. 1 WEEK!!!!!! My item cost RM250 and i have to wait for 1 week to receive it. What the hell guys?! I'm waiting 1 whole day at home and what i received then a notice that unsuccessful delivery. Heyyyyyy i am totally pissed off!!!!!!!
Fyaaa Send email
 
Jul 13, 2017

Kelewatan penghantaran barang Paslaju chenor pahang

barang dah sampai 3 hari tapi still tak hantar-hantar. Bila tanya dekat kaunter cakap barang dah keluar padahal tak sampai pun. Layanan pulak memang teruk. I thought that they need any training to improve thier work skills and to learn how to speak with customer. Thank you.
Phylicia Send email
 
Jul 8, 2017

Damaged parcels and broken items

We just received 4 of our 11 parcels which we sent from South Korea. One box arrived torn in multiple parts with items spilling out of it. Having checked the contents, one item is missing with several dented and damaged. The other boxes are squashed and visibly mishandled. I have just opened up another box and have found the items inside broken and irriversibly damaged. We are not happy.
I want to know how to go about getting results and compensation for these damaged items. I am not looking forward to finding out the damage done to our other personal items.
Cassandrav Send email
 
Jun 19, 2017

PARCEL DELIVERED TO WRONG PERSON

I didnt receive my parcel and it has sent to wrong person but the tracking number there stated it delivered to a person called Boon. I found the guy and he said he sent back to poslaju. Whats wrong with poslaju system. It is very. Sucks! My tracking number is EH466249077MY
The thing is very important. Hoping poslaju will be responsible!

PARCEL DELIVERED TO WRONG PERSON

Jvn10r Send email
 
Jun 3, 2017

Failed Delivery

Failed delivery but i never received a call or card for self pick up of my parcel. Poslaju usually call nowadays if they're outside the house if there is no response to the honk they usually made.

Failed Delivery

Fiza Send email
 
Nov 28, 2016

SALAH ALAMAT

NO. TRACKING SAYA EH335149646MY. ALAMAT NO.3A-45-05, BANGI SENTRAL.SEBELUM NI PENGIRIM MENGHANTAR KE ALAMAT YG SAMA. TETAPI PERTAMA KALI INI BERLAKU, KENAPA POS MALAYSIA MENGHANTAR TIDAK PADA ORANG DAN ALAMATNYA. PEJABAT SAYA TUTUP PADA HARI SABTU TETAPI BILA CHECK TRACKING INFO. DIHANTAR KEPADA RAMLAH. KALAU OFFICE TUTUP TINGGALKAN LAH NOTA. JANGAN HANTAR KALAU BUKAN PADA ALAMAT YANG BETUL, DALAM TU ADA UBAT ANAK SAYA. MMG NAK URGENT, RAMLAH TU SAPA SAYA PUN TAK TAHU. SEHINGGA HARI NI SAYA TAK MENERIMA SEBARANG PANGGILAN TELEFON BERKENAAN PENGHANTARAN. POS LAJU TOLONGLAH UPGRADE SISTEM. EDUCATE POSMEN JANGAN MALAS CARI ALAMAT YANG BETUL. SAYA RUGI RM 100 LEBIH. UBAT SEMPUT ANAK SAYA KAT DALAM TU. NANTI ORANG DAH TAK PERCAYA KAT SERVICE POS LAJU. BOIKOT. SAYA PUN DAH SEPARUH HATI, LEPAS NI DAH TAK ADA HATI NAK GUNA LA MCMNI, SAYA PERASAN KALAU SURAT POSMAN SELALU MAIN LETAK JE KAT ALAMAT LAIN, PADAHAL BLOK LAIN, TOLONGLA POSMAN KERJA BIARLAH JUJUR. APA GUNA ADA NOMBOR KAT PARCEL KALAU SEMUA PUN MALAS NAK TELEFON. SALAH ALAMAT SALAH ORANG. MACAMMANA KORANG BUAT KEJE OI.
Jkaur Send email
 
Nov 17, 2016

Rude delivery guy

EX503169199MY
On 17 Nov 2016 afternoon I heard my doorbell.
I was in washroom and it took me 2 minutes 25sec to get to the gate.I checked time on cctv after he left.
It was poslaju delivery guy.I told him sorry took time to come out.The idiotic guy stared at me and said rudely in bahasa "next time come out faster"!
Poslaju if you want to be a champion in courier delivery service please go back to basics and teach your delivery guys some manners.
Zhukewen10 Send email
 
Oct 12, 2016

Unable delivery

I waS told that my package was unsuccessfully delivered on 8th Oct. But I was at home for whole day but no one come to deliver the package.

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