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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

leekf91 Send email
 
Jul 21, 2019

Parcel Lost

Hi I would like to check the status of 5 parcels, have been more than a week, please expedite the process.
ERA314399657MY
ERA310271690MY
ERA310235471MY
ERA303590145MY
ERA298237596MY
We are Shopee seller.
Also if any parcel lost, what is the process to refund?
Thank you.
beads Send email
 
Jul 8, 2019

Please update my parcel whereabout

Hi. I havent get an update of my whereabout for my parcel with tracking no. ERA210254892MY

Please update me.. as its been 3 days that says "Poslaju transit office, consignment dispatch out from transit office"
jenjen Send email
 
Jul 7, 2019

Late, Not updated, Parcel went MIA

My parcel went MIA for 15 days with no new status updated. I've filled in feedback form, contact them through emails, through twitter but the answer is still the same. "We are still waiting for response from respective department". 15 days, since 24/6 until today 7/7? My parcel has been dispatched out from transit office for what? 15 days? And to where? When will my parcel get to its receiver? It's very urgent and poslaju decide to play hide and seek MH370 with customers? Dissapointed.
Afni Send email
 
Jun 14, 2019

Lateness

Barang sy stuck dr 15/5. Dah dekat sebulan ni. Tlglah hantar secepatnya
Fzh90 Send email
 
Jun 13, 2019

Item Stuck

Tolong semak ERA198066240MY. Item stuck atau lost item. Barang penting. Tunggu pun takda update lagi.
Syafiza Send email
 
Jun 4, 2019

POS BARANG RAYA

ERA101061247MY
Barang saya still stuck dekat klia hub daripada 31/5/19 till now.berapa lama lagi my parcel nak process keluar.buat apa barang aku lama2 kat situ. Saya nak guna untuk raya..nak tggu raya tahun depan ke baru nk sampai..saya nak balik kampung tahu.
Syahmi Haikal Send email
 
May 31, 2019

Barang x sampai

Barang dari 27/5/19 masih di poslaju transit klia. Mohon percepatkan process.

Tracking number: EN380187455MY
ainazzwa Send email
 
May 30, 2019

NO UPDATE!

Parcel tak gerak2 dari 27/5/2019 masih tidak ada update. Kata dah dispatch out from transit office sampai skg 30/5/2019 tak update2 tak tau parcel kat mana. Please make it move urgent nak guna.

EHA021964760MY

Please check my parcel
Feezara Insyirah Send email
 
May 29, 2019

Lateness

Urgent parcel

I want my parcel with numbers must be arrived at my lobby house before 5:30pm by today! Its already been a while in shah alam!

ERA170186392MY

Thanks.
Wanienazri Send email
 
May 22, 2019

Lambat dan tiada update

Boleh update tak parcel saya EHA001347264MY. Barang urgent nak guna.. Lambat sangat ni.. Please update
Boon Loong Send email
 
May 20, 2019

Flexpack International

LP000412324MY LP003418198MY LP003418184MY
15 days no update

another one LP003417008MY also 8 days no update

4 package all missing????

now i using "LP" TRACKED But unable to track????


Idaeiyda Send email
 
May 17, 2019

Parcel not updated

PARCEL NOT UPDATED BY HUB

Why there is no updates from the parcel hub? Unacceptable service by trusted national postal service. This is the 3rd third time !!! PLS LOCATE and DELIVER THIS ASAP : ERA134437725MY
Idaeiyda Send email
 
May 17, 2019

Barang x sampai

Mohon semak parcel saya dh 3 hari stuck kt poslaju hub klia.saya nk pakai cepat..ERA134437725MY nie tracking..tolong cepat buat kerja poslaju..saya bayar!!!
Vinoodhini Gopal Send email
 
May 10, 2019

PARCEL NOT UPDATED BY HUB

Why there is no updates from the parcel hub? Unacceptable service by trusted national postal service. This is the 3rd third time !!! PLS LOCATE and DELIVER THIS ASAP : ERA103299635MY
Devapriya Velunathan Send email
 
May 6, 2019

I did not receive my parcel

I don’t seriously get it with the service from Poslaju Malaysia!! I ordered a pair of lenses from a particular store on 02/05/2019 and around 10pm that night, I’ve got the tracking code from the seller. So when I keyed in, it shows me that the item has been dispatched out at Kuala Kangsar on 02/05/19 (7.12pm) and the item has already been picked up at Kuala Kangsar on the same date at 7.25pm. Sadly, till date (06/05/2019) I did not receive my parcel and the worse part is where the system still shows the last progress as the item has already been picked up like I mentioned just now. I’m from Kluang, Johor and should be getting my order from Kuala Kangsar. This is so obvious that it’s not the mistake from my seller but it is to do with the courier service! I hope Poslaju Malaysia will take an immediate action about this and for reference, this is my tracking code : EN373156735MY . Thank you


Zhe Chin Send email
 
May 6, 2019

PARCEL NOT RECEIVED

This is getting nuisance. My parcel tracking number is ERA000722476MY .

I haven't get my parcel till now. When checked , it shows that delivery was attempted but premises close. Excuse me! I was in my apartment whole day , waiting for the parcel , no calls no messages not even a note was left! And the status was automatically updated to premises close! Is this how POSLAJU treat their customers?

Couldn't even get track of the parcel , because that PIC in POSLAJU PASIR GUDANG is FOREVER NEVER PICKING UP THE PHONE. I can't even attempt to arrange another delivery , and now great , I don't know why the status was updated that it was delivered to ECPC SUBANG.

Sent an email to poslaju , no replies , call to their customer service , no reply too.

If you are not going to give us the service that you charged us , then make it cheaper! Do not promise your customer that you would deliver it to our doorstep! This is not the first time , charging us overly , but not giving us a proper service! What for paying pricy for our parcel to deliver to our doorstep , but end up needing us to get out of our premises to the nearest branch to collect our parcel?

By the least when attempting delivery , please inform customers by giving us a call , or a SMS. If you are too lazy to do that , I have nothing else to say. You would lose all your customer's trust in future.
Aizat Zainudin Send email
 
May 5, 2019

Parcel Stuck

Assalamualaikum.

Nak bertanya status parcel customer sy. Pos pada 22/4/19 dr Dungun, Terengganu. Parcel masih stuck di poslaju transit KLIA hub dr 23/4/19 sampai sekarang. Boleh mohon checkkan dan maklum pada saya.

Emel saya : [email protected]
No tracking : EHA000796160MY (Muhammad Syafiq bin Sallehuddin)


Aizat Zainudin Send email
 
May 5, 2019

Parcel Stuck

Assalamualaikum.

Nak bertanya status parcel customer sy. Pos pada 22/4/19 dr Dungun, Terengganu. Parcel masih stuck di poslaju transit KLIA hub dr 23/4/19 sampai sekarang. Boleh mohon checkkan dan maklum pada saya.

Emel saya : [email protected]
No tracking : EHA000796160MY (Muhammad Syafiq bin Sallehuddin)
Rosy cheeks Send email
 
Apr 12, 2019

POSLAJU TAPI LAMBAT

Its been 2 days since my parcel status "Consignment dispatch out from Transit Office" but sampai skearang tak sampai2. Takda update langsung. Biasanya guna poslaju cepat ja sampai. Please la pos laju. The things yg my fiance post to me is urgent! So disappointed with the service this time.
elkhatmx Send email
 
Apr 10, 2019

no tracking record

Please i cant track my shipment EHA02890929OMY , update pls
Rheka Send email
 
Mar 26, 2019

Parcel tidak serah oleh posman

(ER867026307MY) 25/3/2019.. parcel saya tidak diserah kepada saya.. posman malas nak naik tingkat 4..saya check tracking dan tunggu untuk posman..no one come up and delivered the item.i was so disappointed because,he nwr put the notice for collect at cawangan also..I am a pregnant lady with 2kids,soo tired when this kind of case happen.. don't anyhow say people not in house no nwr delivered the parcel..I'm in house always when my parcel going to delivered.. hopefully,pihak berkenaan do something about it..this is not 1st time they do this..
Rheka Send email
 
Mar 26, 2019

Barang tidak sampai

(ER867026307MY) 25/3/2019 item tidak diterima . posman tidak Naik atas tingkat 4 dan serah parcel.pada hari tersebut saya check tracking dan tunggu untuk parcel tersebut..this is not 1st time, posman repeat the same thinga always.malas nak naik tingkat 4.tidak tinggalkan notice untuk collect the parcel also..soo disappointed..im a pregnant lady with 2kids..tired of this ready.hopefully, they won't repeat again.
adibahmad Send email
 
Mar 25, 2019

Barang tak sampai

barang dah dua minggu tak sampai , pihak poslaju boleh tolong check semula

tracking num - FE001886405MY
NorHapiah Mad Baral Send email
 
Mar 19, 2019

late update tracking number

please update2 jgk tracking number ! stress cek tracking masi "consignment dispatch out from transit office" slalu cek xgini k ... adui brg sy sgt prlu URGENT!
Ark959595 Send email
 
Mar 16, 2019

No further status update on my parcel

ER838613217MY
First time experience this! Make myself not comfortable with the courier services. Filed a complaint also have to wait, make several call also unable to get the satisfy respond from poslaju. Please seriously and improve the services to gain back the rapport.

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