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stc land line

Saudi Arabia

Consumer complaints and reviews about stc land line

syed100 Send email
 
Aug 10, 2017

land line & internet still 20 days not working

Asalamu alaikum this is AL goblan factory our connection fiber optic cable, land line & internet connection still not working

i have argent please call me & please come .
thanks & regards
0531505006
waseemrajput Send email
 
Aug 4, 2017

0126713133

INTERNET NOT WORKING

PLEASE CHECK OUR LINE AND DO THE NEEDFUL
meer123 Send email
 
Aug 2, 2017

i want to close my stc line

may time i have visited the stc office but till now they have not closed my line every month im receiving the bill they are telling me to call from the mobile i having the sim of zain im calling through this service may time 114555555 but their answer call from same landline service. please me out

my number is 0590697122

name ---zain
wasim651980 Send email
 
Jul 31, 2017

Unsubscribe

To STC Representative,

I want to unsubscribe my STC DSL line bearing number 126424150. I have visited several times to STC outlet but they advised me to call 900 but there is no proper response till date. This connection is not in use since last four months while payments is already done for non used period.

Please help me to disconnect my line.

Thanks and Regards,

Wasim A A
0507815997
SHADAB ALAM Send email
 
Jul 20, 2017

LINE DISCONNECTED

DEAR SIR.

OUR LAND LINE CONNECTION HAD BEEN TEMPORARILY DISCONNECTED DUE TO NONPAYMENT
BUT NOW WE HAVE SETTLE THE PAYMENT UP TO 18/8/17
INTERNET IS WORKING PROPERLY BUT WE ARE UNABLE TO MAKE THE CALL
SO YOU ARE KINDLY REQUESTED TO RESTART OUR CONNECTION.

LANDLINE NUMBER. 8997404
AREA CODE. 013
COMPANY NAME . MULTILINES ELECTRICAL & MECHANICAL TRADING EST.
ADDRESS. PRINCE TALAL STREET CROSS NO.2 AL KHOBAR
debashishmathur Send email
 
Jul 17, 2017

Unsubscribe

I want to unsubscribe the internet connection my number 0133619047. I went to STC office in Jubail but they said I need to call 900 but no one is responding and telling service in progress.now I am not using the internet any more and I want to cancel the connection

Debashish Mathur
Iqama No- 2353682616
Yousaf123 Send email
 
Jul 13, 2017

Not internet

SINCE TWO DAYS MY INTERNET IS NOT WORKING , NO PAYMENT BALANCE , NOTHING
PLEASE ASSIST HELP TO RECTIFY

Land line NO - 0126207618
IQUAMA - 2184551584
heena2266199 Send email
 
Jul 7, 2017

INTERNET NOT WORKING

SINCE TWO DAYS MY INTERNET IS NOT WORKING , NO PAYMENT BALANCE , NOTHING
PLEASE ASSIST HELP TO RECTIFY

MOB NO - 0550783052
IQUAMA - 2222927036
javid Send email
 
Jul 6, 2017

LINE DEAD

Dear sir
Please rectify my landline it is not working since 20 Days ago. and i complain so many time . but nobody came. , My landline number is 013 3632021 and my iqama number is 2311140954( SEONGHWAN JIN ) or call me through this number 0552748393
Muradkhan Send email
 
Jul 5, 2017

Voice line is busy and cannot configure the Router

i have DSL connection in the router i was changing the WIFI password but i am not successful and every time it gives me the message
(VOICE IS BUSY PLEASE TRY LATER).
My landline is 0127240386

Also registered the complaint but all in vain, any one share the info How to make a complaint ?
i call so many time at 900 but not works.
0597694362
Avdhesh Send email
 
Jul 4, 2017

Red-Tapism/Derelection in duty

Dear STC,
I wish to voice my concern again regarding my request for cancellation of internet.I am completely dissatisfied by your services and dont want to use any more and the same I had been requesting you since last for months but it is falling in crack. Everymonth I am paying the Bill though services are not being used by me.
I had visited numerous time your office in Diriyah and advised to call on 900 but whenever I request through 900 it asks to call from same landline no but I have only internet modem no landline phone so how can I make the call therefore request you to advice another alternative or any STC office in Riyadh where cancellation request could be processed directly.
Your process to cancel internet is so baeurocratic and time eating so it takes ages for a simple request processing. I would like to request you again kjndly intervene in this matter and immediately stop my services ( service no #114553522).
Any help is greatly appreciated.
P.S: STC Employees are very rude towards customer and dont know their work.

If any gentlemen wish to extend his support kindly reach me at 0540524388

Regards,
Dissatisfied Customer of STC
Shabarose Send email
 
Jun 30, 2017

Internet not fitting

I have one new connection requests I will request before 12 days now not fitting my telephone and internet I am calling to customer service but he is telling that's not my department that's technical department I don't know how to call technical department (my building not fitting a service box this new building not any box in stc)
This my number 0565884915
My id 2252380361
Avdhesh Send email
 
Jun 13, 2017

Deactivation/cancellation of Internet Landline Services

Dears Service Provider/STC,

I wish to protest my concern regarding cancellation of STC internet Services (landline) , though I have visited STC Customer Care Centers numerous time and applied online (by calling 900) as well for cancellation, but still connection is working and I have to pay BILL every time. Now, my company provided accommodation is changed so shifted to new place so I can't use your internet services which is installed in my previous accommodation. I urge to STC ,kindly intervene in this matter and immediately deactivate internet Services (Service Number #114553522) activated at my IQama ID.

If you require any further detail ,kindly reach me at +966-540524388.
Hope you will understand the situation and come forward to resolve this issue.
Certainly appreciate your help.

Line Service No# 114553522

hanks and regards
Avdhesh Singh
Avdhesh Send email
 
Jun 13, 2017

Shift my STC Jood net to another place

Dears Service Provider/STC,

I wish to protest my concern regarding cancellation of STC internet Services (landline) , though I have visited STC Customer Care Centers numerous time and applied online (by calling 900) as well for cancellation, but still connection is working and I have to pay BILL every time. Now, my company provided accommodation is changed so shifted to new place so I can't use your internet services which is installed in my previous accommodation. I urge to STC ,kindly intervene in this matter and immediately deactivate internet Services (Service Number #114553522) activated at my IQama ID.

If you require any further detail ,kindly reach me at +966-540524388.
Hope you will understand the situation and come forward to resolve this issue.
Certainly appreciate your help.

Line Service No# 114553522

hanks and regards
Avdhesh Singh
ARUNALYACHT Send email
 
Jun 12, 2017

INTERNET NOT WORKING

REF LAND LINE NO. 0112760906

INTERNET NOT WORKING

PLEASE CHECK OUR LINE AND DO THE NEEDFUL

ARUN
IQAMA NO. 2284948409
MOB. 0504333099
ARUNALYACHT Send email
 
Jun 12, 2017

INTERNET NOT WORKING

REF LAND LINE NO. 0112760906

DUE TO THE NON PAYMENT LANDLINE WAS DISCONNECT . AND I SETTLED ALL THE PAYMENTS STILL OUR LAND LINE NOT YET REACTIVATED. PLEASE DO THE NEED FUL.


ARUN
MOB.0504333099
ARUNALYACHT Send email
 
Jun 12, 2017

LAND LINE INTERNET NOT WORKING

Dear sir,


Ref our land line no. 0112760906

Be informing you that due to the payment our land line number was disconnect. And we paid all the dues still our land line not reactivate. Please do the needful at the earliest.

Thanks & Regards
Arun
Mob. 0504333099
Faiza Abdul Majeed Send email
 
Jun 12, 2017

Internet is not working

Internet is not working from 9 June 2017.plz take a step for this problem.
Faiza Abdul Majeed Send email
 
Jun 12, 2017

Internet not working

Our internet not working from 8 June 2017.Please take a step for this problem .Landline no is 0125471678
Bibin Scaria Send email
 
Jun 12, 2017

Shift my STC Jood net to another place

Dear, As I shifted my house to another place, please let me know how can I make a request for transfer my STC Jood net
Bibin Scaria Send email
 
Jun 12, 2017

Sir I need to shift my STC Jood net

Sir, As my house shifted to other place how can i shift my STC Jood net to the new place
waseem khan Send email
 
Jun 6, 2017

internet problum

our router not working
lande nomber is112073098
waseem khan Send email
 
Jun 6, 2017

internet problum

our router is not worked
imran haidar Send email
 
May 25, 2017

unfair billing after internet service on hold

Dear Sir,

My land line(0126599800) internet service is on hold since 06th april when I requested to shift my service to other place due to accommodation change. STC Technician visited and found there is no space in existing box.
I visited STC office and they told me that my service is on hold until.I requested to cancel the service.
STC advised that you can cancel service only after 21st May (due to one year contract) without any charge and service is on hold you will not receive any bill.
Yesterday again I visited STC office to cancel service but they asked me to pay 225SAR where as in my billing there was no pending amount until 6th April.
I called 900 and they said to call from same land line number ,I don't have land line number as I was using only internet.
Please support me in this regard to cancel the billing amount.
Om Mohammed Send email
 
May 23, 2017

Create a Payment Plan for my unpaid bills

Could you please advise me on how to make my payment plans for my unpaid bills as my line is disconnected.

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