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stc land line

Saudi Arabia

Consumer complaints and reviews about stc land line

BAHUDDIN ZUBEIR ABDUL KADAR Send email
 
Feb 17, 2017

cancelltion of fibre optic internet

i have cancelled the fibre optic internet by calling 900 on 5th feb they took all nnecessary information but they have not disconnected yet,why is the service by stc so poor.my landline no is 0115622645.my name BAHUDDIN ZUBEIR ABDUL KADAR.
138340412 Send email
 
Feb 12, 2017

Internet not working

Please help. New connection 8days again first 2days working other days not working
6days 900 calling but not resbond
My
Mobile number : 0571497850
Landline number:138340412
Identity number :2416570287


muteebalam Send email
 
Feb 12, 2017

Internet speed very slow 2-4 kb/s

Dear STC Representatives,

Kindly be informed that my stc Internet is not working since last 10 days. my stc router internet speed very slow 2-4 kb/s
And Sir, I have sent a 391-month bill wifi modam was Installation to 01.01.2017 . And my internet package is 200 Month

My stc router installtion date 1.1 2017 order no 00428780 line no (114464776

You can contect me on my mobile number
Mob no 0560219961
Iqama: 2407795653
Name Muteeb Alam


Hope to hear from you soon.


mateenkhan Send email
 
Feb 8, 2017

No Interner Connection

I have been trying to get fiber connection installed since three months and every time I am informed that the plate installed out side my home is not active. We will resolve the issue in 2 to 3 days.

The plate on the adjacent home was replaced and with a different plate ID and now they have got internet connection. Last time I was informed that the plate TWILKHU0615 is wrongly fixed and the correct plate ID is not this

Please resolve my issue.

Contact
Muhammad Mateen Khan
055 578 9604

No Interner Connection

Bashar Send email
 
Feb 7, 2017

Land line(home brand ) not working

Dear STC Representatives,

Kindly be informed that my stc Internet is not working since yesterday. my stc modem did not show the signals. please update and do needfull...


You can contect me on my mobile number.
0580925424
I qama: 2403768209


Hope to hear from you soon.
mateenkhan Send email
 
Feb 7, 2017

No internet connection

I have been trying to get fiber connection installed since three months and every time I am informed that the plate installed out side my home is not active. We will resolve the issue in 2 to 3 days.

The plate on the adjacent home was replaced and with a different plate ID and now they have got internet connection. Last time I was informed that the plate TWILKHU0615 is wrongly fixed and the correct plate ID is not this

Please resolve my issue.

Contact
Muhammad Mateen Khan
055 578 9604
aliaizaz54 Send email
 
Feb 4, 2017

No internet fiber connection installed even after 3 weeks of Request

Hey,
I had applied for internet connection at my home about 3 weeks ago and still there is no connection. I went to the Aziziah main Office for like 3 times. Then the Head Office on Madina Road near Masjid e Ayesha about 4 times and requested all the concerned departments and nobody seems to care about the issue. They are just nodding their heads and when i tell them the issue, they say that we will resolve it and still no resolution has been made. This is very poor customer care service. My apartment building is in Kakiyah,Makkah and the building has a STC fiber box installed about more than 3 months ago which apparently has an issue of something and is not functional. Please help resolve the issue. Really poor management by the customer services. Please tell them to solve complaints at priority. The STC Box ID for ref is:
KAKEKHU 0018
FTTH-FDT - 002
PO -1-32
FEEDER 33
OSB -01
My contact No is: 00966-58-3181160
Thanks

No internet fiber connection installed even after 3 weeks of Request

dpkanvadia Send email
 
Feb 2, 2017

Cancellation of Landline Internet Connection

Dear Sir,

In reference to above subject, will u please explain to me how to disconnect my stc landline internet connection

Land line number ia - 0114384825
Accoune number is - 2032971434


Please give me the working solution.

Thank's
Sham786 Send email
 
Jan 23, 2017

Cancel landline and fibre optic

Dear Stc I would like to cancel my landline and fiber optic. I went into Stc store on Imam Saud to cancel but they asked me to call 900, and no one is really that helpful. I must have called more than 50 times.

My bill number is 2038961643

My landline Is 0112962918.

I have a balance to pay but before I pay I want to make sure that it's cancelled. I'm sat in Stc store now hoping to get it cancelled.

I would like to know who I can complain, do they have a trading standards here.

Regards

Mr Riaz
shakeer Send email
 
Jan 19, 2017

want to cancel wifi service

Dear sir i am using stc wifi postpaid service . I am in riyadh now my room mates using it in jubail .now i am going back to my home country .i visited stc office in riyadh they told me to call 900 and cancel it but i cant connect to the customer care so please help me to cancel my service
No 0133634264
Mobile num 0538727337
Abdul Qayyum Send email
 
Jan 17, 2017

Transfer of location

I transferred my accommodation to other place and I personally complaint to change my land line internet last week and this week as well until now it is not transferred and because of this other people are using my net and I am suffering with out my internet my land line internet no is 114820536.
rizwanhamdard Send email
 
Jan 15, 2017

AFTER CANCELLATION BILL COME AGAIN

Dear STC Employees,
0114861183
ABOVE LAND NUMBER CANCELLED FROM LAST FIFTEEN DAYS AND TODAY AGAIN THEY SEND A BILL AND EVEN PHONE IS NOT RINGING AND THEY SAID THAT IT IS DISCONNECTED.
WHY THEY SEND BILL AGAIN AND AGAIN.........................
ITS PATHETIC
Farrukh Shehzad Send email
 
Jan 9, 2017

Landline internet noy working

Dear STC Representatives,

Kindly be informed that my stc Internet is not working since yesterday. my stc modem did not show the signals. please update and do needfull...
My stc landline number is 114465188.

You can contect me on my mobile number 0590038086.

Hope to hear from you soon.
josephy Send email
 
Jan 9, 2017

ADDITIONAL BILL

0114068443
ABOVE LAND NUMBER CANCELLED. HOWEVER, EVEN AFTER THREE MONTHS STC SENDING BILL ! PLEASE HELP.
UNABLE TO TALK TO 900 AS NO VALID LAND NUMBER. FOR WHAT REASON SENDING BILL FOR THE CANCELLED LINE
josephy Send email
 
Jan 9, 2017

0114068433

dear sir

Cancelled above land number, however, even after three months bill receiving ? Number not exist....However Bill sending by STC ?
Please help!!!!!!
Baya Send email
 
Jan 6, 2017

Stc landline internet services

Dear sir
Please rectify my landline it is not working since 2 days ago. My landline number is 126280042 and my iqama number is 2315375044 or call me through this number 0583433087
Baya Send email
 
Jan 6, 2017

Stc landline internet services

Dear sir
I have been using internet for the last one and it works nice . But for the last two ay no connection to internet please check on it . My landline number is 126280042.my iqama number is 2315375044.
noorahmed Send email
 
Jan 3, 2017

BIT LAIZY SERVICE BY STC

DEAR STC PROVIDer,

Currently i have STC ADSL LANDLINE INTERNET SERVICE WHICH IS REALLY WORTH LESS OF BUYING, AND LAST YEAR WE REQUEST STC CUSTOMER CARE TO UPGRADE IT TO FIBEROPTIC, LUCKEYLY WE FOUND THERE IS NOT FIBEROPTIC CONNECTION TO OUR BUILDING THEY HAVE INSTALL THE BOX BUT NOT CONNECTION.
WHERE AS MOBILY FIBEROPTIC IS AVAILABLE.

KINDLY PROVIDE A TECHNICIAN FOR KHOBAR AREA NEAR PAKISTANI SCHOOL TO ARRANGE FIBER OPTIC CONNECTION IN OUR BUILDING BLOG.

YOUR KIND ACTION WILL BE HIGHLY APPRECIATED

tHANK YOU
Khawaja asif Send email
 
Dec 31, 2016

My internet working slaw

Dear sir

My stc dsl very slow form last 2 month

My name. Muhammad Asif shahzad

Iqama no. 2313472173

Landline no. 0172361550

My Mobile no. 0582465181

Please check and reslove the issue
Khawaja asif Send email
 
Dec 31, 2016

My internet working slaw

Dear sir

My stc dsl very slow form last 2 month

My name. Muhammad Asif shahzad

Iqama no. 2313472173

Landline no. 0172361550



Please check and reslove the issue
magdyfayed Send email
 
Dec 31, 2016

Landline With Incorrect Ownership Information

Dear Sir;

Good Day!

I am using STC landline internet service sine last 3 years. I would like to correct the ownership information on the STC database of my landline as the currently information under my Iqama number with diffrenrt ownership name as well as some information under STC business and some under STC personalto. So, i need to unify the information and to disconnect the phone as i transfered from my current resdancy to another one

Name: Magdy Ibrahim Sayed Fayed
Iqama number: 2055991307
Landline # 0122069614
City: Jeddah

I know this is not the forum for what I have asked but if you help me out , I would be greatly appreciated

Regrads,
Dr. Magdy Fayed
J Ninan Send email
 
Dec 22, 2016

Landline & Internet - Not working

Dear sir
My land line number is 013 8939131 internet is not working last 2 days Please do the needful at the earliest.
For any query please contact in my mobile number 0541567796.
1478965 Send email
 
Dec 19, 2016

internet is not working

internet is not working

Dear sir
number is 138339642 internet is not working last 3-4 days Please send technician
iqama number :2376008989

ali sufyan
0581347600
aryaa2909 Send email
 
Dec 19, 2016

STC DSL Very slow network

my STC DSL very slow from last 5 days,very week signal,blinking
could not able to call ,very poor voice quality

my name- Bariana vinod Mana

IQUAMA NO- 2099146132

STC WIFI NO-0650603710

landline no-4122151

Please check and resolve the issue
Khaja Aleemuddin Send email
 
Dec 13, 2016

Landline Phone Not Working

Dear Sir,


my land line phone # 011-4476107 not working since 2 months due to not pay the bill. Bill has been paid 2 weeks back untill now telephone is not working, i went to the STC office and complaint they activate the Internet Service but telephone still not working.

kindly help me in this regards


Khaja Aleemuddin
Riyadh
00966563263889

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