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stc land line

Saudi Arabia

Consumer complaints and reviews about stc land line

sheikhsi Send email
 
May 29, 2016

Internet connection activation

My internet connection needs activation. Waiting for 6 days for activation. My number is 0138968192. Please help. My complain-tickets (using online "contact us") are marked "closed" without problem being solved.
riyazkp Send email
 
May 23, 2016

not good

my internet speed is 10 mbps but not give 10 mbs . only 1 mb or 2 mb . and 1 minut working 2 minut not working. so many time complaint to 900 custumer help line number. but not coming here any people ..
aljailani1975 Send email
 
May 9, 2016

Line disabled

My landline number 011 4237571 is disabled and i have subscribed for 10SR monthly international calls.
please check and let me know.
Maqbool0001 Send email
 
Apr 28, 2016

Internet disconnected

Dear STC,

Kindly please fix our internet connection with my landline number 0122719430. My iqama no -2311637611. I already called the customer hotline 900 but the voice prompt is Arabic and every time I press the technical support the customer service always says that the number that i press is not for technical support. Please solve this problem ASAP. It almost 3 day that we don't have connection.
JECK Send email
 
Apr 28, 2016

20 mbps down to 7mbps

Good Day,

i have my dsl line 20 mbps but now it down to 7mbps, i suffer for how many days, i already call the customer care and they telling they will fix it ASAP, how many time i restart my router but still i got 7mbps only. please do some immediate action regarding of the said matters.

Landline: 0112275471
Taurus Send email
 
Apr 14, 2016

Internet Connection

Dear STC,

Kindly please fix our internet connection with landline number 4555943. I already called the customer hotline 900 but the voice prompt is Arabic and every time I press the technical support the customer service always says that the number that i press is not for technical support. Please solve this problem ASAP. It almost one week that we don't have connection.

Contact me with this number If you will going send technician. 0557424786.

Thank You.
benjsidds Send email
 
Mar 28, 2016

billing problem

Hi
I am using STC 40 Mbps optical fibre net with the rental of 299.But this month it reflects as 598 in this.
Can you sort out the issues and let me know on my mail id [email protected]
SICC Send email
 
Mar 22, 2016

STC FAX LINE 0114617648 NOT WORKING

Our Fax line 011-4617648 is not working since a week. No dial tone.
Please rectify the fault.
Mobile
0506221450
williamponay Send email
 
Mar 12, 2016

illegal selling of quicknet sim

To who it may concern

Dear, Sir

I buy a 4G quick net writing outside the envelope 4G sim but when i look at the STC quicknet gateway only 3G also in my cellphone Z3+ dual it appears in my sim is 3G. Then i ask the store to change my sim to 4G they ignore me and telling me muk mafi.

Please kindly check this out. My quicknet no.831041072693. The bar code no. 899660108007259256

Thank you very much
william ponay

email: [email protected]
shemeer Send email
 
Mar 8, 2016

Internet

Sir,

since last one month my land line internet connection is not working. I already called customer care no-900 , But they ask the area code. I don't know the area code of my place. Please check and solve this problem as soon as possible.

Land line no - 2038124245
Iqama no - 2261251348
Mobile No - 0531454206
salmaan Send email
 
Feb 28, 2016

landline transfer

Dear All,

My landline is not transfer for more than 1 month. I have tried all the source no use. I am not able to use the telephone and I am receiving the bill also. I am fed up.

Thank you

Mirza
0502085697
Thomasjojy Send email
 
Feb 23, 2016

Cancellation of my Landline internet connection

Dear Sir,

I want to cancel my STC landline internet connection. I have submitted the cancellation request in the STC office and they suggested me to call 900 and ask the service department to cancel this connection. Today I tried several times to connect service department, but I unable to connect with them and no one transfers the call to the concern department. My landline connection number is 0138057381 and the request number is 5323294. Kindly have a look at this and do the needful at the earliest.

With Regards
Thomas Jojy
0545483575
Mohammad Hasibur Rahman Send email
 
Feb 23, 2016

Line Transfer

I make call to stc for line transfer 18/02/2016 along with DSL now there is no any massage in my mobile science i am watting for any massege but not yet , but after two i suppose to call from my office to my home landline telephone it is receiving another person it has transfer to another person , so now again i am trying to call STC 900 it is asking that to call from regester landline only But how my land line is dead no tone is there .
so, please solve this my problem .

regard,
Mohammad Hasibur Rahman
Aqama - 2143031942
013 8973606 , 0541002808

Transfer it to
AKLH
150
007
abdul qadir Send email
 
Feb 19, 2016

internet

Respected sir,
I have internet on My land line number is 112951974 on 15/02/2016 router working propely only one day after that router not working and showing no singal and stc representative not pick up my phone so kindly take this issue as soon as possible.

My name Abdul qadir abdul qayoom
Iqama no. 2373096201
Mobile no. 0563950241
Niyasthavanoor Send email
 
Feb 7, 2016

Re-broadband no working

No working properly
Dear stc
Around one month ago i taked your land line internet..untill now its working very very slowly. The speed 30 mpbs. I cannt access any programmes. Regarding problem effecting us to use youtube,face book,chatting, and calling...so please take a action immediatley...otherways we will not continue your service.

We hope you will do best for us/customer

Thanks

Area..jeddah, sanahiya, phase no2 (near al abeer hospital)
Tele phone number 126587739
Name of customer Niyas
customer contact number 0505393728
Niyasthavanoor Send email
 
Feb 5, 2016

No working properly

Dear stc
Around one month ago i taked your land line internet..untill now its working very very slowly. The speed 30 mpbs. I cannt access any programmes. Regarding problem effecting us to use youtube,face book,chatting, and calling...so please take a action immediatley...otherways we will not continue your service.

We hope you will do best for us/customer

Thanks

Area..jeddah, sanahiya, phase no2 (near al abeer hospital)
Tele phone number 126587739
Name of customer Niyas
customer contact number 0505393728
benjsidd Send email
 
Jan 20, 2016

Internet

Hi
I am using STC broadband in our rakha area.
Since yesterday my internet is not working and message which was reflecting is that line is not active.
I had raised the complain with having a complain no as 7428987 but all is in vain.
If this is the service provided by STC then we have to choose some other options.
Waiting for the quick reply.

Landline No-0138570918
gulam hassan subhani Send email
 
Jan 4, 2016

MOBILE (SAWA) IS BEING CHARGED DAILY 0.40 HALALAS WITHOUT CALLING

i AM USING SAWA SERVICES UNDER # 0500747239, RECENTLY I HAVE AVAILED AN OFFER ANNOUNCED BY STC AGAINST RECHARGING WITH SAR. 20/= AFTER THAT DAILY I HAVE BEEN CHARGING BY STC A CHARGES OF 0.40 (VAS CHARGES) IF STC'S POLICY TO DRAG THEIR CUSTOMERS AGAINST OFFERS BY THIS WAY, THEN WHY WE SHOULD BE FOULED WITH SUCH SERVICES.

THEREFORE, PLEASE LOOK IN TO THIS AND STOP CHARGING 0.40 ON A DAILY BASIS IMMEDIATELY, WHICH JUST FOR NOTHING. SUCH TYPE OF SERVICE BY STC IS EFFECTING TO THE REPUTATION IN THE MARKET, WHICH IS TOTALLY KIND OF MISUSING THE OFFERS.

HOPE THE MANAGEMENT WILL LOOK IN THIS WITH PRIORITY.


REGARDS,

SUBHANI
iQAMA nO. 2121775593
MOBILE: 05 00747239
pius1845 Send email
 
Dec 20, 2015

DSL LINE IS DISCONNECTED

6th day that STC have no action for my complaint of having no internet connection for the past 5 days until now!
I have made all ways to complain thru stc live chat, stc costumer service 900, stc contact email, and other stc landline numbers, but there is no progress!
Please solve this problem immediately because its very inconvenient!
Thank you!

landline no: 011-270-7314
mobile no.: 0505235313
Subscriber: Engr. Pio Layderos Jr.
vipinjose14 Send email
 
Dec 15, 2015

Disconnect Landline

Dear Sir,

I need to get the clearance of my landline connection which is not active since last 10+ years. But was not disconnected.
Now I am planning to go in Final Exit. Please help me to clear the issue.
My Landline No. was 4382636.

My Mobile No: 0553346056

Thanks & Regards,

Jose M Koshy
Mobile No: 0553346056
Asfandiyar_afridi Send email
 
Dec 13, 2015

Internet problem

Round about from one month my dsl not working my landline NO.112877318 and i am daily complaint to 906 but they can not
solve my problem kindly do solve my problem if any one see this messege
Raghuram Send email
 
Dec 8, 2015

check modom

We have two modom landline no. 012-2721353 and 012-2721363
Not working two modem in few days
Only blink in power light in both modems. Pls check modoms.


zabihz Send email
 
Dec 6, 2015

Internet

Dear Sir,

My Internet is not working, Please check to rectify its Problem. My Phone number is 143222671
sayaf Send email
 
Dec 5, 2015

INTER NET

Dear Sir,

Round about from one month my dsl not working my landline NO.114469621 and i am daily complaint to 900 but they can not
solve my problem kindly do solve my problem if any one see this messege
hahmed Send email
 
Nov 28, 2015

land line to mobile phone services activation

Dear Sir

1- instead paying bill my land line to mobile phone services has not been activated
2- internet is very slow and some time stop working

please activate the service and solve internet issue.

regards

Engineer Hafiz
0560748675

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