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stc land line

Saudi Arabia

Consumer complaints and reviews about stc land line

sanilkumar Send email
 
Nov 5, 2015

Internet

PLEASE CHECK MY INTERNET NOT WORKING PLEASE CHECK LINE NUMBER 133631856 MY NUMBER 0595390430
hafeezmalik2001 Send email
 
Nov 5, 2015

Reminder for land line and internet are not working

Respected sir,
My land line number is.0126752807 and i have also internet facility on this number. last one month My land line no. is not working and also internet some time working and mostly not worked.I am very Disappointed to find the STC phone land line and internet services. Because I registered my complained on dated 28-10-2015 and my complaint no. is 2066605,as per your received message I called to your service representative on this no.0550275283 he is not listening me properly and also misbehave with me. so I request you if you could not give us the good services in land line and internet then please stop my phone and internet service. then i will take services from other land line and internet services.
thanks

Beast Regard
Muhammad Hafeez
Cell phone# 0594710077
Iqama No.2303225995
hafeezmalik2001 Send email
 
Nov 4, 2015

land Line and Internet are not working

Respected sir,
My land line number is.0126752807 and i have also internet facility on this number. last one month My land line no. is not working and also internet some time working and mostly not worked.I am very Disappointed to find the STC phone land line and internet services. Because I registered my complained on dated 28-10-2015 and my complaint no. is 2066605,as per your received message I called to your service representative on this no.0550275283 he is not listening me properly and also misbehave with me. so I request you if you could not give us the good services in land line and internet then please stop my phone and internet service. then i will take services from other land line and internet services.
thanks

Beast Regard
Muhammad Hafeez
Cell phone# 0594710077
Iqama No.2303225995
Mustafa Jamal Send email
 
Oct 14, 2015

Cncelled Land lINE but getting Bills

I have cancelled my land line 013-3616865 on 13 Ramadan 1436 (30June 2015) . After one month i have started getting bills. I have went 6-7 times to STC office Jubail. I have showed all the documents to the manager that i have trsnsferred from Jubail and now in Khursaniyah 80km away. They have just giving me complain no and not resolving the proble. When i have requested them to solve this problem the have asked me to call 900. Then 20 times I have called 900 and they are asking me to go to STC office. It is very very difficult for me to go to Jubai 80km since I dont have car and always requesting my colleages to take me to Jubail STC whic is very embarrasing to me. These are the complaints no STC given to me :-7219439 Dated 6 September, 7261194 Dated 7 october. Please cancell this servic and make sure I dont have to pay the bills which i have not used. I have been your customer for Five years and this is the reward I am getting from STC by giving me hard time.
Mustafa Jamal

Email :- [email protected]
mob; 0541938174
aghuffra Send email
 
Oct 5, 2015

Landline totally dead

Please if you can re-activate my landline number 012 5474707 at the earliest as it almost 10 days it's not working. I've called the 907 and they told me to advise STC to re-activate the line.

Kind Regards,

Ghuffran
Seemadan Send email
 
Sep 29, 2015

0126389364

Dear Sir,

The land line number 0126389364 is not working please send your service team.

The Box number is 136 / 014

Thank you
basimaseel Send email
 
Sep 16, 2015

Internet Speed is low

We have subscribed our line for 149 per month, but it is only supplying under 2Mbps, would you please rectify or let us know what to do to restore to original speed. i contacted customer service like 14 times and each time they say they will fix it and send technician but never happened..if there is no proper service then whats the point in me paying my monthly bills?

Hope it would be soon rectify.

Regards

Abdul Azeez.K

Mobile; 0502025667
Line; 013-5868556
peeran Send email
 
Aug 31, 2015

Not accepting to cancel stc landline internet request

Dear Sir,
I WENT TO STC OFFICE LAST 10 DAYS BEFORE FOR STC LANDLINE INTERNET CONNECTION I GIVE MY IQAMA COPY AND CONTACT NUMBER , THE STC PERSON TOLD STC TECHNICIAN WILL COME AFTER TWO DAYS FOR INSTALLATION ..

I WAIT FOR 7 DAYS NO HOPE AFTER 7 DAYS I WENT AGAIN TO STC OFFICE TO CANCEL MY REQUEST STC SALES PERSON SAYING TO WAIT FOR NEXT TWO WEEKS ..

REALLY IM WONDERED WITHOUT ANY HESITATION HOW HE SAYS LIKE THAT ...

EVEN THERE IS NO CONNECTION AND I REQUEST TO CANCEL THEY NOT TAKE ANY STEP..

Email id: [email protected]
peeran Send email
 
Aug 31, 2015

Land line internet connection not installed

Dear Sir,
I WENT TO STC OFFICE LAST 10 DAYS BEFORE FOR STC LANDLINE INTERNET CONNECTION I GIVE MY IQAMA COPY AND CONTACT NUMBER , THE STC PERSON TOLD STC TECHNICIAN WILL COME AFTER TWO DAYS FOR INSTALLATION ..

I WAIT FOR 7 DAYS NO HOPE AFTER 7 DAYS I WENT AGAIN TO STC OFFICE TO CANCEL MY REQUEST STC SALES PERSON SAYING TO WAIT FOR NEXT TWO WEEKS ..

REALLY IM WONDERED WITHOUT ANY HESITATION HOW HE SAYS LIKE THAT ...

EVEN THERE IS NO CONNECTION AND I REQUEST TO CANCEL THEY NOT TAKE ANY STEP..

Email id: [email protected]
ABDUL AHAD Send email
 
Aug 19, 2015

LAND LINE TRANSFER

LAST FOR DAYS I TRY TO TRANSFER LINE. I CALL ALSO 900 AND 907. UNTILL NOW NO ANY MAN ATTEND ME .ALWYS GIVE ME IDEA CALL HERE OR THERE..I FOLLOW WRITE INSTRUCATION BUT IN ENDOPERATOR SAY YOU CALL OTHER NO......
I WENT ALSO EXIT 13 FOR REQUEST BUT STILL I NO RECEIVE ANY CALL FROM STC.....
PLZ
DO THE NEED FULL.
bhoydonjr Send email
 
Aug 12, 2015

landline is no dial tone

Could you please check my landline there was no dial tone for almost 1 month, when you try to call the number sound like busy
here's my tel no 238 1088 located at al naseem area, Riyadh.

Thanks,
Andres Don
Mob# 0502956142
umair Send email
 
Jul 16, 2015

LANDLINE STC INTERNET TWO MUCH SLOW

dear sir
since last two month our stc landline internet two much slow.we calling stc numbers but no result.please chek and repair it.my number 0583535114 .
dp number NWJE
026
145A
PLEASEEE.WE ARE VERY TIGHT PLEASE TAKE ACTION
jahan Send email
 
Jul 3, 2015

LAND LINE NOT WORKING

Dear Sir
My phone is not working since 1 months . I went to STC office but no use . Also my internet is very slow , low signals . Kindly check for that .
Thanks

phone no. 012-2065907

need reply . Mob : 0567706756
Fazimalik1 Send email
 
Jun 22, 2015

Billing problem

Dear sir

I was asked to company to transfer my landLine Number 0172205182 Transfer from one Place to Another Place in the same city Khamis mushayat and they ask me to paid 353SR and after i paid 353 they make a Request of transfer for me and told me that after 48 hours You will get a ur landline in ur new home but i didnt get even after 4 month every day i call on 907 they told me that there is no place in BOx

But still i receive my Bill every month even im not using ur services im worried about BiLL
My contact number 0556823016
Colbi85 Send email
 
May 20, 2015

Internet Amalnet

Dear STC,

Alawi Tunsi Hospital in Makkah, subscribed to STC's Amalnet was cut without a moment's notice. Our internet was cut but we did not yet receive any bill from you, I check it with our accounting department and they said that nothing arrived from their mails for a bill from STC, The landline that uses STC Amalnet is (012) 5566748 with account number 201305528 or you could just forward a copy of the bill to our fax number (012) 5505402.

Respectfully yours,

Jeffrey Abdulwahab Miranda
IT Support Engineer
Alawi Tunsi Hospital
Al-Azizia, Makkah
Mobile # 0556281356
Landline # 012-5587777 loc 1353
kumar karuppasamy Send email
 
Mar 18, 2015

No internet access

hi
nataniel Send email
 
Mar 13, 2015

STC Telephone line transfer

I already call so many time in STC 906 and 907 customer service due to transfer my Line and Internet in my new accommodation and to fix my problem it been almost 3 weeks my bill is running but cant used he said of stc CS is wait 28 hours every i call sometimes i chat also but until now no one from STC cant fix our problem please give an action and sent your technical team in my area I a Legit customer and ontime for paymet why u cant give an action our problem,,,

my telephone line is 0114714015 please contact me asap....it been a long time to process my problemmm.
edgardo Send email
 
Aug 12, 2014

stc internet connection

Dear,sir
I am trying to disconnect cancell stc landline internet connection since sept 2013 but could not I called 907 and 906 they said go to playa riyadhwhen I go office said call 907 I don't know what to do internet service is disconnected in oct2013 but bill is coming another bill 948 and I transfer work to alkhobar now I need help to know what happen my internet connection but last Oct 2013 is block now I'm back to Riyadh I try to apply another promo stc unli 99 pet month now I need help to know how to apply another connection but want to canceled /disconnect my last connection
Who responsible for this issue
My phone number is 0538775078

My subscriber number.2017926805
Building number .manf 104057

Thank so much

Edgardo real
nasirprime712000 Send email
 
Aug 12, 2014

cancelation of landline

sir i applied before 29 days for transfer land line no 0116820595 to my friend but still not finished so please now cancel my land line no as i am going on exit thx my contact no is 0507281857
chansatish Send email
 
Aug 11, 2014

No internet access

Dear sir

User name:B.k. Vasudevan, Ser.no:012134583, Iqama no:2318752926(Gopi) for the past 10 days we have no internet access in our villa. Villa no: AKRD 137 208-209 Address:azizia dhilbang madani(fire station) opposite to new othaim market. All payment bill payed no due. And also internet speed is slow need to change the modem so please take necessary action for your valid customer.
Consider this mail as urgent take action as soon as possible.

Thanks & regards
Satish kumar chandran
E mail: [email protected]
mobile:0549467181 / 0593972618
nasirprime712000 Send email
 
Jul 24, 2014

transfer of land line

My name is NASIR ali my land line no is 0116820595as I am going to exit so ilikr to transfer my no to my friend so I applied stc aflaj. Since before 15 days daily bisit there but still not finish my case so now what I can do plz help me my mobile is 0507281857
azmatshaikh Send email
 
Jun 21, 2014

Frequent Disabling of Landline

My Landline # 0126170859 is frequently disabled and the recorded message is coming to pay the Bill.
When checking the Bill Amount it is coming zero.
The bill is already cleared.
When dialing 907 there is no option for speaking with any of STC representatives.
Kindly check and solve the problem.
babu0961 Send email
 
Jun 13, 2014

excess bill amount every month since march 2014

dears,
i am getting every month extra bill for my land line number 13 3617186 since March 2014.kindly do check and confirm the bill amount. appreciated your quick action.
pearlgulf Send email
 
Jun 4, 2014

My Company Landline is not wrkng

Dear sir.
My Company(Pearlgulf) Land line is not working -Land line number is -013 6682746,we Paid all the outstanding Payments(04-06-2014).Payment Bill Number-SPTN-965809373.
Account Number-2000099867. So please Activate as early as Possible






Regards
RaviChandra
Pearlgulf
Mob-0536023445
arshad Send email
 
May 3, 2014

Internet Speed is low

We have subscribed our line for .20Mbps, but it is only supplying 11Mbps, would you please rectify or let us know what to do to restore to original speed.

Hope it would be soon rectify.

Regards

M. Arshad

Mobile; 0554804535
Line; 013-8490551

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