Submit a Complaint

POS LAJU

Malaysia

Consumer complaints and reviews about POS LAJU

fazlie Send email
 
Oct 18, 2019

barang entah kemana

barang belum sampai last update 14.10.2019 ERA605199973MY
fazlie Send email
 
Oct 18, 2019

barang entah kemana

barang belum sampai dari 14,10,2019
ERA605199973MY please update

barang entah kemana

fazlie Send email
 
Oct 18, 2019

package stuck

please check my package tracking number ERA605199973MY and ERA605197345MY that stuck on status since 14 okt 2019
fazlie Send email
 
Oct 18, 2019

package stuck

please check my package with tracking number ERA605199973MY , ERA605197345MY that stuck on status process since 14.okt.2019 thank you
TITIS SUSIANA Send email
 
Oct 16, 2019

ITEM STUCK AT PARCEL HUB

EP656634337MY

PARCEL SANGKUT DEKAT PARCEL HUB DARI 14HB HINGGA HARI NI 17HB.
shafiq501 Send email
 
Oct 16, 2019

Barang Sangkut Di Pokok

Pos Laju Pasir Mas Dispatch Out Item 09/10/19.. Sampai Skarang Barang Tak Sampai.. Mohon Kerjasama.. Tolong Alert.. NiTracking Saya.. ERA585904705MY..

Barang Sangkut Di Pokok

shafiq501 Send email
 
Oct 16, 2019

Barang Sangkut Di Pokok

Pos Laju Pasir Mas Dispatch Out 09/10/19.. Smpai Skarang Barang Tak Sampai.. Mohon Kerjasama Lah.. Barang Perlu.. Mau Pakai..

Barang Sangkut Di Pokok

cthanavin Send email
 
Oct 10, 2019

barang tidak sampai

FE202961050MY

BARANG SAYA SAMPAI CAWANGAN PUCHONG [PADA 8/10/19 TETAPI SEHINGGA HARI INI MASIH TIDAH DIHANTAR KE DESTINASI.
cthanavin Send email
 
Oct 10, 2019

pending penghantaran barang

FE202961050MY

BARANG SAYA SAMPAI PUCHONG PADA 8/10/2019 TETAPI SEHINGGA HARI INI TIDAK DIHANTAR KE RUMAH LAGI
Izzyanie Send email
 
Oct 9, 2019

Parcel stuck

Parcel still stuck kat KLIA hub....dah 2 hari dh duk kat sana...tlg segerakan penghantaran ERA591225441MY
nana Send email
 
Oct 9, 2019

parcel stuck di KLIA HUB

sila cek barang saya & segerakan penghantaran. sudah stuck di KLIA HUB selama 2 hari.

Kerjasama anda amat dihargai

tracking number : EHA113435701MY
Mohd Zaudi Send email
 
Oct 7, 2019

LZ621864578US (urgent)

Please update.

LZ621864578US (urgent)

Valarie Puyang Send email
 
Sep 30, 2019

Return to Sender

i just want to know whether can send back or not. too lazy to get angry. i just want my stuff. already paid so much. am from sarawak and cannot fly to subang jaya to claim/ask for my stuff. :/

tracking number/ID: ERA396021073MY

whatevs,

Return to Sender

Valarie Puyang Send email
 
Sep 30, 2019

Package return to sender

hello. was wondering how to claim back my stuff that I bought Online since it was return to sender(in subang jaya)? is it possible for them to send back?

Package return to sender

Nab Send email
 
Sep 20, 2019

BARANG TAK SAMPAI

Tracking No.- EH811768802MY

ITEM X SAMPAI2 LAGI DARI 30.8.2019 hingga hari ni 20.9.2019!!!!

SEMAK TRACKING PUN X GERAK2... DAH EMAIL DAN DAH BUAT ADUAN TAPI TETAP X ADA APA2 PERUBAHAN... BUAT ADUAN ... SURUH TUNGGU 3 HARI WAKTU BEKERJA... KLU X SMPAI JGK MNTAK CALL SEMULA... BILA CALL SEMULA STELAH LEBIH DRPD 3 HARI BEKERJA.. SURUH TUNGGU LAK 1 MINGGU....DAH LA TIME NAK CALL TU BERJAM NAK TUNGGU BARU JWB... SBB KONONNYE OPERATOR SEMUA SIBUK...HARAPKAN SIBUK JE TAPI KERJA X SEMENGGAH... BILA CAKAP MCM BAGUS SANGAT TAPI X ADA APA PUN SBNARNYE... NAK SRUH TUNGGU MERDEKA THN DPN KE BARU BARANG SMPAI?
TITIS SUSIANA Send email
 
Sep 18, 2019

PARCEL NOT PROCEED

POSLAJU KOTA KINABALU TOLONG BUAT KERJA

ep648468099my

BARANG DAH POS DARI 11.9.2019 SAMPAI SKRG 19.11.2019 TAK SAMPAI2 LAGI!!!

14.9.2019 DAH SAMPAI POSLAJU KOTA KINABALU TAPI SAMPAI SKRG TAK DAPAT BARANG.

NAK KENA MARAH BARU BERGERAK KE CAMNE?????
TITIS SUSIANA Send email
 
Sep 18, 2019

POS LAJU KOTA KINABALU PEMALAS

Tracking No.- ep648468099my

Item x sampai2 lagi dari 11.9.2019 hingga hari ni 19.9.2019!!!!

tolonglah poslaju buat kerja sikit.

item dah sampai dekat kota kinabalu poslaju 14.9.2019 tapi barang kena peram buat apa????
minnieshan82 Send email
 
Sep 15, 2019

PARCEL STILL NOT RECEIVED

DEAR SIR/MADAM

PLS KINDLY GIVE ME INFO ABOUT MY PRODUCT AS PER TRACK NO: ERA373137714MY

ITEM DISPATCHED ON 28TH AUGUST 2019, WHY I HAVENT RECEIVED THE PRODUCT? ITS URGENT..ITS MY ESSENTIAL OILS PLS COME BACK TO ME ASAP, BEFORE ANY NECESSARY LEGAL ACTIONS TAKEN.

REGRDS
KAMINI



*Date / Time Process Office
28 Aug 2019, 11:43:21 PM Consignment dispatch out from Transit Office Pos Laju Transit Office (KLIA Hub)
28 Aug 2019, 11:42:03 PM Item processed Pos Laju Transit Office (KLIA Hub)
28 Aug 2019, 07:10:12 PM Item posted over the counter Pos Laju Melaka
28 Aug 2019, 06:37:01 PM Item dispatched out Pos Laju Melaka
minnieshan82 Send email
 
Sep 15, 2019

ITEM STILL AT KLIA HUB

PLS KINDLY GIVE ME INFO ABOUT MY PRODUCT AS PER TRACK NO: ERA373137714MY

ITEM DISPATCHED ON 28TH AUGUST 2019, WHY I HAVENT RECEIVED THE PRODUCT?

URGENT..PLS CHECK YA

*Date / Time Process Office
28 Aug 2019, 11:43:21 PM Consignment dispatch out from Transit Office Pos Laju Transit Office (KLIA Hub)
28 Aug 2019, 11:42:03 PM Item processed Pos Laju Transit Office (KLIA Hub)
28 Aug 2019, 07:10:12 PM Item posted over the counter Pos Laju Melaka
28 Aug 2019, 06:37:01 PM Item dispatched out Pos Laju Melaka

REGRDS
KAMINI
Online Value Send email
 
Sep 13, 2019

Unsuccessful Delivery

Hi afternoon, my parcel ship out by 08.09.219 till today 13.09.19 still no receive yet. I'm using Pos Laju, cosignment note : ERA478814114MY . I call many times to Pos Laju Labuan and Pos Laju toll 1300 300 300 ~ no answer call or line in busy since I call from 12.09.19 till 13.09.19 . Parcel stuck at Pos Laju Labuan from 11.09.19 till now no status at all. Very poor service. Please help to solve my problem asap. Thank you

Unsuccessful Delivery

Ziana Send email
 
Sep 12, 2019

Parcel not update

Please check my parcel EP666710829MY usually 2 days pun dah sampai tapi sekarang tak bergerak pun..
Elizabeth1503 Send email
 
Sep 10, 2019

customer service(never pick up phone)

Hello & Good Afternoon,

My parcel was shipped on 3/9/2019(based on track & trace pos laju website), then i was tracking it through track & trace and i'm still patiently waiting the update from yours website. After that, my patient was over limit due to post office Bintulu branch that using this number 086-339450 & 086-311228 never pick up their office phone. I have called 20 times but never picked up. I need to track the parcel due to I'm the one of online seller then my priority is my customer, they was waiting too long, plus how can we as online seller will move forward like others business if your service also slow? I have been patiently call to the office but still no answer and I have been through your website but I'm still got same result. As a customer using your service, please do something and checking at your staff whether they do their own task based own your company ethics or not. I'm the one who working as a Customer Executives, so for our company our customer is our priority & we should keep our customer as their trustworthy. I hope your company will be give consideration with my complaint & please upgrade especially the customer service at Bintulu Branch, ask them to pick up the phone when its ringing. May refer the attachment I have been given to that prove I was called Post Office (Bintulu Branch) many times. Thank You.

Regards,
Elizabeth

customer service(never pick up phone)

Razlan Rahman Send email
 
Sep 10, 2019

Stuck Parcel at delivery facility!

Why my parcel stuck at Pos Laju Kota Kinabalu since 6th September 2019? Went to the Pos Laju on 7th September 2019 since I'm tired of waiting. My parcel was there but the staff asked me to wait at home home because he said "barang masih campur-campur lagi'. Damn lazy and today 10th September it is still at the delivery facility. Should have been delivered out! My house is in the city by the way.

Tracking number: ERA457812387MY
RioFerdinand997 Send email
 
Sep 6, 2019

Idiotic service

I am so done with Pos Laju Malaysia. I don’t know what type of mentality they have. On 4/9/2019(Wednesday) when I wasn’t home, the post men arrived in front of my house. In order to receive my parcel from the post men, the receiver should go out of the house to determine and sign a paper document. He honked twice and no response so he called me twice but at the moment my dad is at home watching tv so he couldn’t care less as there are many honks everyday. When he called me, i was in my uni taking a test so I did not manage to answer his call. So he went off assuming there is no one to receive the parcel ( when he did not even ring the doorbell ). So I kept calling and filed a report to Pos Laju for that current day and the next two working days. Thursday And Friday (5-6/9/2019) was a freaking unsuccessful delivery due to no time and car break down ( I am like wtf ) so freaking coincidental. So I called Pos Laju again they can’t identify who is the post men that is having my parcels so they kept asking me to wait for the next working day. The first week of Saturday is a resting day for them and Sunday is also an off day while next Monday is our Agung’s (King’s) birthday so is a public holiday too. They will continue operating on Tuesday (10/9/2019) but another major problem is on that day itself neither do I won’t be at home from morning till evening nor my family will so being said that this would keep repeating until I am at home? Freaking bullshit system. Dragged for a bloody week. Ps when you reading this, I have already waited at home for two damn solid days like a fool waiting for that guy because they say they will send to me. Another problem is their system sucks. If I would to personally go to their office i need to waste 40 mins of journey and 1hour plus of wait. In addition, you might ask me why don’t you just immediately go to the office to take it after they announce another unsuccessful delivery, well they will only tell us at the 11th hour when their office is already close. Useless carrier and a waste of money.
Aikman90 Send email
 
Aug 29, 2019

late arrival of parcel

My parcel was posted on 26/8/19 at 2.20 pm at Sungai Siput Perak Pos office.Place of destination is Kota Kinabalu, Sabah. As of today 29/8/19, my parcel is still in transit and the status from my tracking number CD350629888MY still "Consignment dispatch out from Transit Office" pusat mel nasional dated 27/8/19.

It is usually take only 3 days for it to arrived and delivered to me. However, it is already on the fourth day and the status is still "Consignment dispatch out from Transit Office" pusat mel nasional dated 27/8/19.

When will I receive my parcel????? is it possible for me to get it by today??????

late arrival of parcel

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username