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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

tifli Send email
 
Jun 5, 2018

Barang stuck dekat parcel hub!

barang stuck dkt parcel hub pls update & hantar asap!
ER306018674MY (tracking numb)
Fatin Norizan Send email
 
Jun 5, 2018

kenapa barang masih di transit office?

kenapa barang saya masih berada di poslaju transit office dalam masa 5hari??bila nk gerakkan barang saya??bila saya boleh dapat barang saya kalau da tersekat berhari2 kat transit office tu??nk tunggu smpai sebulan ke baru digerakkan barang2 tu?saya da nak balik cuti nie..barang still xsmpai lgi..minta kerjasama pihak poslaju bantula selesaikan masalah saya..

kenapa barang masih di transit office?

Angle Send email
 
Jun 5, 2018

Parcel stuck

Aduii tlg lah dah nak raya ni 3 parcel stuck kt tempat sama tp lain2 daerah aku nak blk kg dah ni tnggu dah dekat seminggu brg aku x sampai2 lagi...tlg lah hantar cepat!!!

ER190329047MY
EH718616035MY
EH822566854MY
TLG PERCEPATKAN PENGHANTARAN!!!
Angle Send email
 
Jun 5, 2018

Parcel stuck

Aduii tlg lah dah nak raya ni 3 parcel stuck kt tempat sama tp lain2 daerah aku nak blk kg dah ni tnggu dah dekat seminggu brg aku x sampai2 lagi...tlg lah hantar cepat!!!
azlinkasim Send email
 
Jun 4, 2018

Servis SLOW!

Apasal semakin hari semakin lembap servis poslaju? Delivery lembap, update lembap, call lembap, semua segi lembap!! So apa guna bayar POSLAJU??? TUKAR NAMA LA WEIIII!!!! Ni bukan pertama kali, tapi dh banyak kali! X cukup staff, tambah staff lah!!! Skrng byk org niaga online, xkn pos x mampu nk tambah org??? Dekat setengah bulan korang peram barang aku, bila nk hantar?????!!!! Jangan bagi alasan sbb nk raya, sebelum musim raya pun sama je, poslaju memang lembap!
azlinkasim Send email
 
Jun 4, 2018

Lembap

Semakin hari semakin lembap poslaju ni. Dekat setengah bulan pun barang x sampai2!!! Apa guna bayar poslaju kalau lembap! Tukar nama a weiiiiii!!!!!!!!! Malaysia ni bkn besar sangat, mcm pos barang dari luar negara! Sakit hati aku, ni bukan pertama kali, tapi dah banyak kali!!!!!!!
Amerah Send email
 
Jun 4, 2018

EN214249473MY

EN214249473MY

ITEM NOT FOUND... DAH LH BAJU RAYA TU, TOLONG LA SCAN CEPAT
Ati kering Send email
 
Jun 4, 2018

Barang xgerak2

Tlg laaa..Kita NK blik kg dh..tlg la hantar brg kita.
EN026816269MY..
ahm07 Send email
 
Jun 4, 2018

Barang lambat proses & sampai lambat!

Khidmat poslaju adalah semakin teruk dan tidak setimpal. Ia mengambil masa beberapa hari untuk menghantar barang. Setahu sy berdasarkan kepada piagam pelanggan, seharusnya barang akan sampai keesokan harinya. Tapi selalunya bukan ini yg terjadi. Ini juga bukan kali pertama barang sampai lewat, hampir setiap kali.

TERUK, memang teruk!

Sila ambil tindakan segera. No tracking sy adalah ER304741292MY
Findrapala Send email
 
Jun 4, 2018

Poslaju

Delayed shipment ER189534134MY

8days has passed still not arrive facility centre
Findrapala Send email
 
Jun 4, 2018

Sabar bulan puasa? Semua duduk bawah pokok je

8 Hari and COUNTING...
status masih @ 'item despatched out' .
So dengan penuh kesabaran (yang Isa),
I try la to be understanding mungkin ada sebab-sebab tertentu maksudnya hujung minggu and wesak day kan? So 8 tolak 3holiday=5 working days DAH!
Itupun I boleh terima BUT AT LEAST CUSTOMER SERVICE DO THEIR PART LaR.
Email NO-reply. Ape ni???
Ni dah 2018, mane boleh macam tu? YABDTDR Mahathirr pun dah lebih maju.
Competition everywhere, kalau poslaju super cheap delivery fees then no choice la kita. Padehal bukan pun.
Eg; international courier like DHL selalu pun lebih murah for domestic deliveries. Courier lain pun akan inform kita, tak pun customer service back up the team by solving complaints when operations failed.

I complain for a reason, the reason is for I still care AS A MALAYSIAN and COME ON GUYS, NATIONAL COURIER bukan Tom, Dick & Harry S/b.

Bila customer I dari luar negeri Tanya I yang courier mane satu I recommend, tak berani I shout......
POSLAJU IS THE BEST!! walaupun ingin sangat.

Hope it'll come true.

ER189534134MY

Sabar bulan puasa? Semua duduk bawah pokok je

Izzati Tharmizi Send email
 
Jun 3, 2018

Tracking number no record found

Seller dah pos barang dari 29/5 tapi dekat track and trace katanya 'no record found'. Tak faham kenapa sampai sekarang tak update dekat sistem. Dah masuk 6 hari pun. Tolong lah jangan buat barang orang macam ni.


Janessa Yi Send email
 
Jun 2, 2018

Why is it stuck??

Why is my parcel stuck? I've been waiting for it to arrive and it didn't! Please solve this problem! Tracking no. : LE170968099MY
Please check it

Why is it stuck??

Janessa Yi Send email
 
Jun 2, 2018

Why my parcel dispatch out again?

Why my parcel dispatch out again since it already arrive at the post office near my place? And since then my parcel didn't even move! It took more than 3 days already!

Why my parcel dispatch out again?

Bo Tan Send email
 
May 31, 2018

Slow Service

My tracking no ER260307227MY. Firstly, Poslaju failed to pick up the parcel on time... delayed 2 days. Now, it is stuck in Poslaju's parcel hub for another 2 days. Total delayed is 4 days! Please look into this ASAP as this is an urgent parcel.
FATINNIZAR Send email
 
May 31, 2018

MY PARCEL STUCK AT KLIA HUB

DEAR SIR / MADAM,

MY PARCEL HAS BEEN STUCK FROM 23/5/2018, NOW ALREADY 31/5/2018. ITS MORE THAN A WEEK . PLEASE DELIVER IT ASAP ! BARANGG TU SANGAT URGENTTTTTT. AND ONE MORE , BARANG SAYA DI POST DARI MELAKA, HOW COME BOLEH NAIK SAMPAI KLIA ??? SEPATUTNYA DA BOLEH SAMPAI TERUS KE JOHOR. SERIK LAA NAK BELI BARANG ONLINE KALAU SELLER GUNA PERKHIDMATAN POSLAJU LEPAS NI. PLEASE CHECK MY ITEM "EH760783661MY". YOU GUYS SEPATUTNYA PERTINGKATKAN DAN PERBAIKI SISTEM SUPAYA PENGGUNA LEBIH PERCAYA UNTUK MENGGUNAKAN PERKHIDMATAN KAMU. KALAU MMG ADA PROBLEM, WHY NOT KELUARKAN SATU NOTIS YG YOU GUYS ADA PROBLEM IN DELIVERY ALL THE PARCEL. SO KAMI SEMUA BOLEH LA ACCEPT LAGI KENAPA BARANG TU MASIH STUCK KT SITU.

AGAIN, PLEASE CHECK AND DELIVER MY PARCEL ASAP!
-- EH760783661MY --
lady68 Send email
 
May 30, 2018

WHY MY ITEM STUCK?

HAI POS LAJU..I POS MY CONSIGNMENT ON 17TH MAY..WHAT HAPPEN TO MY ITEM?SINCE 23RD IT SAYS CONSIGNMENT DISPATCH OUT FROM TRANSIT OFFICE..MAY I KNOW WHERE IS MY CD337516904MY ITEM GO?ARE SERIOUS?TILL NOW I HAVENT RECEIVE YET?ARE U KIDDING ME???PLEASE CHECK MY ITEM ASAP!DO YOUR JOB.
SYyingTeo Send email
 
May 30, 2018

Deliver to a wrong person/address

Please double check the address and the owner name that suppose to receive the parcel.
I believe it has been delivered to a wrong person : ER259278497MY
And I angry that the stupid person anyhow receive parcel other people!!!
smartmultitasker26 Send email
 
May 30, 2018

ABOUT POSLAJU

total transit 7 days bla bla bla......

it already 7 days that
i did not recieved my parcel

it says :
arrive at delivery facility
at :
kuching mail processing centre

bla bla bla....

can you deliver my parcel?

ABOUT POSLAJU

Sahera Send email
 
May 30, 2018

BARANG BELUM SAMPAI

22may stuck dekat Consignment dispatch out from Transit Office ! Tolong buat kerja dengan pantas. Sy nak barang sy.

Tracking number : EP502651935MY
Mimifazeah Send email
 
May 28, 2018

Barang still tak sampai

Brg saya dari 19 mei sampai skrg still dekat poslaju transit office. Dekat seminggu lebih sda masi jga tiada perubahan. Please la pos laju. Fix this problem

CD336899535MY

Barang still tak sampai

Thrisha Sundarasan Send email
 
May 28, 2018

Barang sekarang stuck di poslaju terdekat

Hi, my parcel was stuck in the transit but now it is stuck in the poslaju near my house, please make sure it reaches my house because i need it fast. It has been there since last friday when its at least supposed to arrived today. Thank you.
EP514089528MY
nicki123tw Send email
 
May 28, 2018

Phone Pick Up Rate

My parcel was delivered from Bangi to Bandar Sunway. Ok la not too close. 40 minutes driving distance. Transfer from Bangi to Puchong, then to Petaling Jaya branch. Hoping ok la maybe Friday (25 May) 2am arrive there, maybe noon or evening can receive. That wasn't the case. Well that's okay, maybe I can call on Monday ask to deliver because really urgent parcel.

Call 3 numbers - all other complaints here sure got same experience one.
Poslaju hotline? not even a dial tone.
Pos Laju Petaling Jaya - got two numbers. Guess which one connected? Both. Both got dial tone, then either hear it get picked up and hung up, or just straight up ignored over the course of several hours.

Can't be that difficult to pick up one call out of like 50 or 80 calls throughout one day right?

Can change your name to PosLambat already at this rate.
nicki123tw Send email
 
May 28, 2018

Phone Pick Up Rate

My parcel is delivered from Bangi to Bandar Sunway. Transferred from Bangi to Puchong, then to PJ branch where it stayed from the 25th. Was hoping to receive the parcel today, but until now it's not even being sent out, and when I tried to call - many other customers here complaint the same thing la. Pos laju hotline - didn't even manage to reach. Once dial straight away cancelled. Pos Laju Petaling Jaya - two phone numbers. Both call, can hear dialing tone, no one pick up. Ok la maybe is really busy right, call in a while more? half an hour later? two hours later?

Got call no call also same as if the staff put the phones inside a storeroom in silent mode. Might as well don't put any phones la if don't bother to pick up. Pos Laju ah? Change your name to Pos Lambat more suitable. Services have always been disappointing with zero improvements. Terrible.
haziatul farhana Send email
 
May 25, 2018

parcel stuck

hi nak tanya kenapa parcel saya masih stuck dekat tempat yg sama? i need my parcel ASAP. thankyou.

my tracking number EH790679322MY

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