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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Nik Nurul Asmieda nik sazali Send email
 
May 25, 2018

Item pending

Assalamualaikum mohon selesaikan 19hb Poslaju Transit Office harini 25hb sy cek masih xde perubahan. Item di pos pada 13 May. No tracking CD333265817MY

Item pending

Shafinazhasan Send email
 
May 25, 2018

Need Parcel Urgent

I need urgent my parcel! Almost 1weeks at hub klia.. why now service so teruk. Selalu sehari dah sampai sekarang kena ambil masa lama untuk buat penghantaran. Call ofis manu times no respon! Please assist my parcel! I need urgent. Thanks for your cooperation.

Need Parcel Urgent

Syifa98 Send email
 
May 25, 2018

Parcel Stuck

Hai nak tanya knp barang saya drpd 22 may stuck dekat parcel hub ye? Dah masuk 3 hari dah padahal brg dari area selangor jugak. Patutnya dah sampai tapi sampai harini kat parcel hub. Please take note ye

EP501959781MY
Chu Van Send email
 
May 24, 2018

Deliver to a wrong person/address

please double check the address and the owner name that suppose to receive the parcel. I believe it has been delivered to a wrong person : ER300153490MY
Amirul Afiq Alaudin Send email
 
May 24, 2018

BARANG SANGKUT DI POSLAJU PARCEL HUB

SELLER POST BARANG SAYA PADA 21 MAY , TAPI KENAPA SAMPAI SEKARANG MASIH BELUM SAMPAI KEPADA SAYA ....BARANG STUCK DEKAT POSLAJU PARCEL HUB DARIPADA 21 MAY SEHINGGA SEKARANG ....MCM MANA SERVICE POSLAJU NI , KALAU SAYA NAK SELF COLLECT BUKAN DEKAT ..ORANG GUNA SERVICE POSLAJU KERANA CEPAT TAPI TAK SANGKA BOLEH JADI MACAM INI
JADI TOLONGLAH MEMPERCEPATKAN KERJA KAMU SEMUA
NOMBOR TRACKING SAYA ADALAH EH715874812MY

BARANG SANGKUT DI POSLAJU PARCEL HUB

Thrisha Sundarasan Send email
 
May 24, 2018

Barang Belum Sampai

Hi, my parcel EP514089528MY hasn't arrived since 19/5/2018 and I'm getting really worried cause it's very important and I need it fast. I check Track and Trace every hour and it never moved from the CONSIGNMENT DISPATCH OUT FROM TRANSIT OFFICE column. Please get my parcel safely to my house. Im begging you
Lyann Send email
 
May 24, 2018

Parcel Stuck At Poslaju Parcel Hub

Barang saya stuck dekat poslaju parcel hub 22/05/2018 sehingga 24/5/2018,sudah 2 hari, masih belum dapat barang.
tolong check.

No Tracking: EN912540682MY

Parcel Stuck At Poslaju Parcel Hub

Eva181 Send email
 
May 23, 2018

15 days Item hasn't delievered

TRACKING NUMBER: FR000517483MY

Destination: From Kuching to Penang

Days taken: more than 15 days still not yet delivered to destination

Date post out: 10 May 2018 TO 23 May 2018 (15 days)

Track & Trace system: NO FURTHER UPDATE since 10 May 2018

Have tried my best to contact Poslaju:

1. Call Centre 1300-300-300 - NEVER PICK UP PHONE CALLS
2. Poslaju Kuching 082-456100 - NEVER PICK UP PHONE CALLS + PURPOSELY HANG-OFF
3. Wrote an email to [email protected] - NOT YET RECEIVE A REPLY

I URGE your office to get back to me the soonest on the above matter.

TRACKING NUMBER: FR000517483MY

From: Your unsatisfied customer

15 days Item hasn't delievered

Eva181 Send email
 
May 23, 2018

Parcel TAK SAMPAI since 10 May 2018

Item posted out: 10 May 2018

Did not received by customer: 23 May 2018

Delivery of days: more than 14 days (2 weeks)

Poslaju Track adn Trace system: Update shows until 10 May 2018 ONLY.

Tried to contact Poslaju:
1. Customer service call centre - 1300-300-300 - DID NOT PICK UP PHONE CALLS
2. Poslaju Kuching - 082-456100 - DID NOT PICK UP + PURPOSELY HANGOUT PHONE CALL
3. Wrote email to [email protected] - DID NOT REPLY EMAIL

I urge your office to get back to your customer the soonest.

My Tracking Number: FR000517483MY

Parcel TAK SAMPAI since 10 May 2018

Ahmad Nadzmi Send email
 
May 22, 2018

Parcel masih tak sampai

Kenapa parcel saya masih tak sampai2 lagi? Dalam sistem katanya consignment dah bergerak dari transit office pada 18 Mei 2018 jam 1 pagi. Tapi sampai sekarang status masih sama saja. Takkan dari Balakong ke Petaling Jaya jauh sangat? Please la, do something.

Ini no tracking saya: EP514177426MY

Parcel masih tak sampai

Muhammad Bazli Send email
 
May 22, 2018

Barang tak sampai lagi

Barang stuck at transit office sejak 18/5/18

Barang tak sampai lagi

Nurul Ain Norddin Send email
 
May 21, 2018

Item Stucked at Parcel Hub

Greetings.

Please check my item Eh686448228my.
Posted it on 15 May 2018. Now is already 21 May 2018.
Recipient still not receive the item.
Last activity is being processed at Parcel Hub.

I paid for it. Please be responsible!
Alya Maisarah Send email
 
May 20, 2018

PARCEL STILL TAK SAMPAI SINCE 15/5

Parcel still stuck dekat Pos Laju Parcel hub since 17/5and sampai sekaran tak dapat lagi. The sender dah hantar the parcel on 15/5 and it has been almost a week. Service sangat sangat teruk, dissapointed.

EN050687162MY , please check it for me
fadhilahrohani Send email
 
May 20, 2018

POSLAJU SERVIS LAMBAT

Sy pos barang pada 15 May 2018.
Harini 20 May masih tak sampai lagi.
Yang paling pelik, dalam sistem tak update dan bila call takde orang angkat!!!
Please lah kata servis cepat tapi makin lama makin teruk lah.

POSLAJU SERVIS LAMBAT

asmnsyher Send email
 
May 19, 2018

PARCEL TAK SAMPAI-SAMPAI

Saya order barang dari Lazada then seller dah bagi tracking number parcel poslaju, tapi check2 traking site poslaju pun lambat nak update, okay tu tak apa la. Then 2 hari tak update status parcel tu, masih stuck di 'consigment dispatched out from Transit office' dekat 'poslaju parcel hub', item expected sampai dalam tempoh 17-19 May, hari ni dah 19 may tapi item tak sampai2, then yg consignment dispatched tu update pada 16 may, 2 hari tak update dah, tolong hantar parcel saya secepat mungkin, tak expect lambat macam ni sebab item dari Semenanjung ja and saya di Sabah, item kecil ja

Ni tracking number saya : ER265652616MY

PARCEL TAK SAMPAI-SAMPAI

najwaizhar Send email
 
May 18, 2018

stuck at parcel hub

kenapa barang stuck dekat parcel hub.dari 16 haribulan.it suppose to delivered at least on 19th.BARANG URGENT....
consigment number:ER266222595MY
Mei Vong Send email
 
May 18, 2018

Parcel being stolen/lost by Poslaju staff

The parcel being sent to Giant Kinrara Pos Office on 5th of May 2018 and it does not have any record of my parcel on its track and trace website.

I have tried to contact Giant Kinrara Pos Office but they can't track as well and purposely hang up the phone when we are talking half way. This is very suspicious that it seems the staff doesn't want to me continue asking where is my parcel. I suspect Poslaju staff have stolen my parcel.

I have filed a complaint with Poslaju but still, there are no updates from them. It has been 2 weeks from now. If Poslaju not able to give me an answer and return my parcel, I will make a police report on this.

Please return if you have stolen my item. EN955184440MY
Jasmine Goh Send email
 
May 15, 2018

Barang tidak hantar

Barang saya sudah banyak hari tak hantar,internet Check sistem pun tak update!call center Number pun tak respond!geram! Apa Service ini!

Barang tidak hantar

Dognut Send email
 
May 13, 2018

Item stuck

My item has been stuck at Pos Laju Transit Office (KLIA Hub) at item processed since the 8/5/18.Please send my item as soon as possible.Parcel no.EP484378121MY
arlean Send email
 
May 8, 2018

BARANG BELUM SAMPAI

Barang belum sampai, status masih Consignment dispatch out from Transit Office pada 7 May hingga sekarang belum ada update, sepatutnya selepas status ni barang akan dihantar pada hari yang sama atau pada keesokkan harinya, tolong check barang saya dan hantar secepatnya. Rasanya memang boleh hantar pada 7/8 May sebab dah tunggu minggu lalu lagi esok pula public holiday mengundi memang x update la.

#EH784559921MY
arlean Send email
 
May 8, 2018

Barang belum dihantar

Barang saya belum sampai, status masih Consignment dispatch out from Transit Office dari 7 May hingga sekarang. Sepatutnya selepas status ni barang akan dihantar pada hari sama atau keesokkan harinya tapi sampai sekarang status xberubah, tolong hantar barang saya secepatnya.

#EH784559921MY
gigigoh Send email
 
May 4, 2018

POS LAJU WORST SERVICE

I am so disappointed with the service from POS LAJU, especially now when you are trying to promote your EZIBOX.

I had received an SMS at 4/4/2018 7pm to inform me to get the parcel from your ezibox in Gombak before 5/5/2018. You had also tried hard by sending repeating reminder to me on the 4/5/2018 8am to get the parcel.

Thus i went over to the POS LAJU branch at Jalan Gombak to retrieve the parcel. I keyed in according to what were given at the SMS. BUT there is an error prompted that the good is not ready yet. Then why are you so hardworking sending the SMS to me to collect the items???
Went in to ask your staff, and your staff rudely answered me that the item might sent over to the POSLAJU at BATU CAVES.
SO WHY IS THERE AN SMS ASKING ME TO COLLECT THE ITEM BEFORE 5/5/2018 AND NOW IS IN BATU CAVES????

SO WHAT AM I SUPPOSE TO DO NOW????

PLEASE DO NOT INTRODUCE A NEW WAY OF COLLECTING IF YOUR STAFF IS NOT EDUCATED ON HOW TO SERVE THEIR CUSTOMER!!

AM TRULY DISAPPOINTED WITH POS LAJU SERVICES NOW... YOU ARE NOT GETTING ANY BETTER IN THIS WAY.
gigigoh Send email
 
May 4, 2018

WORST SERVICE

I am so disappointed with the service from POS LAJU, especially now when you are trying to promote your EZIBOX.

I had received an SMS at 4/4/2018 7pm to inform me to get the parcel from your ezibox in Gombak before 5/5/2018. You had also tried hard by sending repeating reminder to me on the 4/5/2018 8am to get the parcel.

Thus i went over to the POS LAJU branch at Jalan Gombak to retrieve the parcel. I keyed in according to what were given at the SMS. BUT there is an error prompted that the good is not ready yet. Then why are you so hardworking sending the SMS to me to collect the items???
Went in to ask your staff, and your staff rudely answered me that the item might sent over to the POSLAJU at BATU CAVES.
SO WHY IS THERE AN SMS ASKING ME TO COLLECT THE ITEM BEFORE 5/5/2018 AND NOW IS IN BATU CAVES????

SO WHAT AM I SUPPOSE TO DO NOW????

PLEASE DO NOT INTRODUCE A NEW WAY OF COLLECTING IF YOUR STAFF IS NOT EDUCATED ON HOW TO SERVE THEIR CUSTOMER!!

AM TRULY DISAPPOINTED WITH POS LAJU SERVICES NOW... YOU ARE NOT GETTING ANY BETTER IN THIS WAY.
gigigoh Send email
 
May 4, 2018

Pos Laju ezibox bad service

I am so disappointed with the service from POS LAJU, especially now when you are trying to promote your EZIBOX.

I had received an SMS at 4/4/2018 7pm to inform me to get the parcel from your ezibox in Gombak before 5/5/2018. You had also tried hard by sending repeating reminder to me on the 4/5/2018 8am to get the parcel.

Thus i went over to the POS LAJU branch at Jalan Gombak to retrieve the parcel. I keyed in according to what were given at the SMS. BUT there is an error prompted that the good is not ready yet. Then why are you so hardworking sending the SMS to me to collect the items???
Went in to ask your staff, and your staff rudely answered me that the item might sent over to the POSLAJU at BATU CAVES.
SO WHY IS THERE AN SMS ASKING ME TO COLLECT THE ITEM BEFORE 5/5/2018 AND NOW IS IN BATU CAVES????

SO WHAT AM I SUPPOSE TO DO NOW????

PLEASE DO NOT INTRODUCE A NEW WAY OF COLLECTING IF YOUR STAFF IS NOT EDUCATED ON HOW TO SERVE THEIR CUSTOMER!!

AM TRULY DISAPPOINTED WITH POS LAJU SERVICES NOW... YOU ARE NOT GETTING ANY BETTER IN THIS WAY.
emeraldewindow Send email
 
May 4, 2018

Late Arrival of Parcel

Hi, a parcel was sent to me on Monday from Selangor. However, it has been a whole week and yet the parcel has not arrived yet. I would like to request for Pos Laju in Mukah to manage the time of delivering parcel properly as the office to collect parcel at my place of study is only from Monday to Friday at 4.30pm. The reason why I say so is because I've experienced multiple times where my parcel arrive on Friday at 6.00pm, when the office is already closed, which means I will have to wait until Monday to collect my parcel. It is crucial for me to receive the parcel asap especially when it contains food that will expire not long after it is being sent. I found out that it was taking too long in Pos Laju Sibu for God knows what reason. I hope Pos Laju will consider my complaint and suggestion to improve your service. All I hope is for Pos Laju to live up to its name, Pos Laju meaning parcel will be delivered fast, not the opposite because otherwise, you should probably change the name of your company/service to Pos Lambat. Thank you in advance.

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