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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Muhd edzham Send email
 
Jun 19, 2018

Item takes to long

Item not arrive since 11 jun and today 19 jun but still not arrive yet

Item takes to long

Rashidah Zubair Ali Send email
 
Jun 19, 2018

Item not delivered

They didn’t update about my item ! When I call poslaju they didn’t answer my call.. receiver of my items also didn’t receive it.. what should I do???

Item not delivered

Muhd edzham Send email
 
Jun 19, 2018

Item takes to long

I have wait for the item since 11 jun and today 19 jun and time still not arrive
amuthanair Send email
 
Jun 18, 2018

Delay in delivery

Hi. My brother sent 3 parcels from Kota Kinabalu on 11/6/18. 1 for my dad in Ipoh Perak, 1 to me in Bukit Bintang & another one to my sister in Putrajaya. While my dad had his item delivered to him on 13/6/18, myself & my sister has not received ours until todate 18/6/18. Upon checking, noted that it only reached Cheras today. Please advice on the reason for delay as we were promised its 'NEXT DAY DELIVERY' where service charge of RM11.xxx is also made for each one of it. Failure on valid reason within next 2 days will cause me to launch an official complaints to Consumer Court. Hope the above clarifies.

Delay in delivery Delay in delivery Delay in delivery

KennyLow Send email
 
Jun 14, 2018

Delivery Service

I have yet to receive my item from Poslaju. Item arrived in KL through USPS on 18 May.

No status update from Poslaju since 18 May. Been informed by seller, parcel is already with my local postal service.

USPS reference: CF668425866US

Delivery Service

Emiely Ameera Send email
 
Jun 14, 2018

Barang lambat sampai

Tolong lh poslaju hntr barang saya tu hrini atau esok.... knp stay kat parcel hub tu lama sangat buat apa kat situ dah seminggu tk sampai juga..... lain kali tukar nama poslaju kepada poslembab kalau nama tu orang faham lh knp lambat sampai....
TOLONG LAH PERBAIKI SERVIS TU...
NUMBER TRAKING-EH820562395MY-
cepat jangan menyesal...
Aaron Rath Send email
 
Jun 14, 2018

Didn’t receive item for 3 weeks until now

Pls check my item tracking no: EA130548102NL
My items has been stuck in KL since 24 May 2018. I didn’t receive any update ir email from KL yet. Do update ASAP and I need the items URGENT. Thank you.

Didn’t receive item for 3 weeks until now

SarahLoh Send email
 
Jun 13, 2018

Item not delivered!!

It’s clearly stated in the picture that my item has reached KL early June. The expected deliver date was 7th of June. It’s been more than a week and there’s no update on where my item is. Have to wait everyday for the product. Please send it as soon as possible!!

Item not delivered!! Item not delivered!!

asdfff998 Send email
 
Jun 13, 2018

Why is it so slow

The online seller had posted my item at 11/6/2018. Based on the status, my item already reached poslaju branch in my area since 1.40pm at 12/6/2018. How come they didn't try to deliver my item today?

Why is it so slow

Eha Sabrina Send email
 
Jun 13, 2018

Parcel stuck at HUB untuk dipos ke Selayang

Kenapa poslaju tidak dapat menyelesaikan masalah apabila barang yang hendak dipos terlampau banyak sebelum musim perayaan aidilfitri? Sudah 2 minggu barang saya di HUB.

Sepatutnya syarikat poslaju yang sudah lama bertapak dan lebih arif lagi tentang penghantaran, tidak akan ada masalah seperti ini. Tidak cukup tenaga pekerja? Jadi, upah pekerja lebih ramai lagi, supaya dapat menyelesaikan masalah ini.

Kami bayar kos penghantaran, sepatutnya kami dapat hak kami. Apabila sudah jadi macam ini, pekerja poslaju membuat penghantaran, kami tiada di rumah memandangkan hari raya sudah dekat, penghantaran gagal diterima pelanggan, kami terpaksa pergi menapak tuntut barang kami. Disitu bazir tenaga, masa dan duit.

Jadi, tolonglah jangan susahkan kami. Sila tingkatkan kualiti, jangan kuantiti je yang banyak tetapi kualiti tiada.

Terima kasih.
Yarshok Yathigen Venu Send email
 
Jun 13, 2018

Urgent

Please help deliver my parcel before Hari raya poslaju. Need it urgently but the item is still stucked processing at KLIA hub since yesterday morning. And today no update :( need i becofe raya..

ER311484682MY
hisyamstark Send email
 
Jun 13, 2018

ITEM STUCK AT POSLAJU TRANSIT OFFICE

Please deliver my item on time. Your service was very terrible. Been stuck at transit office since 7th Jun. This is my tracking number EN061223514MY
Nelton Send email
 
Jun 13, 2018

DELIVER TO WRONG PERSON/ADDRESS

EN055747407MY - deliver to wrong address. saya tinggal sabah, tapi checkk track tadi dah arrive kat Pos Laju Kucing. apakah??

Saya mulai timbul keraguan dengan Pos Malaysia. Tak tahu baca alamat kah?

DELIVER TO WRONG PERSON/ADDRESS

sophiea Send email
 
Jun 13, 2018

brg xsampai sampai

status item- dispatched out but till now i didnt get my stuff yet, seremban xdelah jauh mana pon rasanya hmmm

ER326323443MY
Eiyna Hamidon Send email
 
Jun 13, 2018

Parcel stuck

My parcel arrived at delivery facility Poslaju Puchong on 12/06/18 12.45AM. Parcel dah dispatch out ke belum? I need it before 14 June for raya. Please deliver it today! i am waiting for this parcel from 29/05/2018 since it is from China.

Parcel track no: ER325845182MY
nuramnis Send email
 
Jun 13, 2018

PARCEL EXTREMELY LATE DELIVERY

PARCEL STILL TAK DAPAT LAGI EVENTHOUGH THEY PROMISED PARCEL YG POSTED BEFORE 9 JUNE BOLEH DAPAT BEFORE RAYA.
MY PARCEL WAS POSTED OVER THE COUNTER ON 4 JUNE AND UNTIL 13 JUNE STILL STUCK AT THE HUB.

DO NOT PROMISE IF YOU CANNOT DELIVER!!!

TRACKING NO EH838740961MY

PARCEL EXTREMELY LATE DELIVERY PARCEL EXTREMELY LATE DELIVERY

aziera1994 Send email
 
Jun 13, 2018

parcel not received

URGENT !! PARCEL STUCK DI HUB.
REALLY NEED BEFORE HARI RAYA HOLIDAY..
PLEASE ARRIVE ASAP..

ER332172637MY

MOHON KERJASAMA PIHAK POSLAJU SUPAYA PARCEL SAYA SAMPAI SEBELUM CUTI RAYA AIDILFITRI..
naza93 Send email
 
Jun 12, 2018

ITEM STUCK AT KLIA HUB

Dear Pos Malaysia,

Very Urgent!!!!
Please take immediate action on this CASE..

My tracking number
EH823411235MY

Please deliver my parcel ASAP. I need it before 14.6.2018. It had been stuck at the Consignment dispatched out from transit office for 5 days now.
Really needed..
Please assist me, thanks

ITEM STUCK AT KLIA HUB

satinni2828 Send email
 
Jun 12, 2018

PARCEL GONE MISSING SINCE MAY 18, 2018

Item posted over the counter at Pos Laju Melaka on May 18, 2018, 06:51 PM

Consignment dispatch out from Transit Office at Pos Laju Transit Office (KLIA Hub) on May 19, 2018, 02:29 AM

Status not updated until today! Customer has already complained, this is not a week, but a month! URGENT!!!

Tracking: EN366252997MY

Pls reply ASAP

HP No.: 017-696 5207
mysarahmn Send email
 
Jun 12, 2018

Parcel not moving for 13 days

Poslaju,

Parcel with tracking number ER190321383MY tak bergerak langsung after posted over the counter di Poslaju Brickfields. Posted on 30/5/2018, now dah 12/6/2018. Tolong check what happened with the parcel. Kenapa tak bergerak? I called Poslaju Brickfields so many times, picked up only for 1-2 second, then hang up. Main2 ke? Please check on the parcel. Kesian recipient (customer) nak guna barang untuk raya. Thanks!

Parcel not moving for 13 days

Naz Al Yahya Send email
 
Jun 12, 2018

PARCEL TAKDE PERGERAKAN

Good Morning,

Customer saya mengadu yang tak ada pergerakan dari sistem PosLaju sejak 7 Jun 2018. 1 parcel stuck di Pusat Mel National dan 1 parcel lagi di PosLaju Parcel Hub.

Mohon diselesaikan, kerana parcel dihantar lebih awal sejak 4 Jun 2018. Bukan last minute waktu pengeposan ke kaunter poslaju 9 hb utk penerimaan sebelum raya.

Tracking No : 1) ER336313278MY , 2) ER190937935MY
wan111 Send email
 
Jun 12, 2018

What happen?

please update where my parcel is now. There has been no update since the consignment dispatched out from transit office poslaju parcel hub. @poslaju website shows consignment out on 7 June 2018, 4.47am. However, until today (12.06.2018) nothing has been delivered.

my tracking number: ER325276353MY

What happen?

Jeon Yana Send email
 
Jun 11, 2018

poslaju or poslambat?

hello my item was shipped out at the 5th of june and it has been stuck at ‘consignment dispatch out from transit office’ since the 7th of june,and till now im not getting updates for 4 days. why does it take so long to reach at my place? i guess you guys are poslaju not poslambat,so please be laju and solve this problem asap
Gen Bootes Send email
 
Jun 11, 2018

No record

ER305615273MY
Please track it as soon as possible. Posted on 5th of June, there has been no update since.
Need it before 14th of June.
Gen Bootes Send email
 
Jun 11, 2018

Parcel no record

ER305615273MY
Please track this as soon as possible. Posted on 5th of June but there has been no record of it since.
Need it before 14th of June.

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