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Poslaju

Malaysia

Consumer complaints and reviews about Poslaju

Leonard Lim Send email
 
Apr 30, 2018

No responsibility

I sent out my documents to my office on 26/04/2018 until today still not yet arrived. It’s urgent. Called up customer service on 27/04/2018 told me will arrived on that day. Called them up again on 30/04/2018 to check again what had happenned to my documents. Customer service told me the delivery man too many delivery cant reached on time. So irresponsible.
CLIVIAS Send email
 
Apr 27, 2018

LATE DELIVERY OF PARCEL

BARANG SAYA DI POS HARI WED 25/4/2018 (TRACKING NO : 52028926143) DI POSLAJU BULKY ECBC,PMN. 25/4/18 DI PARCEL HUB XTAU PARCEL HUB MANA, TP SAMPAI SEKARANG DAH 27/4/18 X DAPAT !! TOLONG SEGERAKAN PENGHANTARAN POSLAJU SAYA NAK GUNA BARANG TU URGENT BY TOMORROW!! PLEASE UPGRADE SERVICE. SEPATUTNYA HARI KE-3 DAH DPT. NI DAH MASUK KE 4 TAK DAPAT2,SO DISSAPOINTED DENGAN SERVICE POSLAJU.
CLIVIAS Send email
 
Apr 27, 2018

BARANG LEWAT 2HARI BELUM SAMPAI

BARANG LEWAT 2HARI BELUM SAMPAI
BARANG SAYA DI POS PADA 25/4/2018 (TRACKING NO : 52028926143) DI PARCEL HUB XTAU PARCEL HUB MANA, TP SAMPAI SEKARANG DAH 27/4/18 X DAPAT !! TOLONG SEGERAKAN PENGHANTARAN POSLAJU SAYA NAK GUNA BARANG TU URGENT BY TOMORROW!! PLEASE UPGRADE SERVICE. SEPATUTNYA HARI KE-2 DAH DPT. NI DAH MASUK KE 3 TAK DAPAT2,SO DISSAPOINTED DENGAN SERVICE POSLAJU.
Izzat Yusof Send email
 
Apr 24, 2018

parcel delay

my item still not update in online since 21 april. hope you can take action about my item. my tracking number : ER242778851MY
carolee39 Send email
 
Apr 24, 2018

Recipient did not receive

EP498971445MY, after tracking, it says item been delivered to the recipient on 17/04/18. However, the recipient said he did not receive any document.

We would like to trace back the signature of the recipient if it belongs to him. Suspect it's been delivered to the wrong address.
Aril Send email
 
Apr 19, 2018

Tiada dalam rekod

TIADA DALAM REKOD EH 74 093 273 8MY TOLONG PERIKSA
Riedzlan74 Send email
 
Apr 18, 2018

LAMBAT

Barang terlalu lama di transit office.... Sedangkan saya urgent nak pakai, tolong settlekan masalah ini.

TRACKING NUMBER :ER226409800MY
lftanlf Send email
 
Apr 17, 2018

Item not received, Bad service, Sent Incorrectly

Hi there,

I can tell this is the most ridiculous courier service I used before.
The item (Tracking Number: EH686279970MY) posted by my sender on 11 Apr 2018, and item reached brickfield on 12 Apr 2018(Thursday), and it's not sending out by 13 Apr 2018.
On 14 Apr 2018, Saturday, I called the customer service as I need to collect it by myself due to urgency, the agent told me I can go and collect the item by myself, however, the lazy employee told me they have nobody to search for the item on Saturday when i visited Poslaju Brickfield, and asked me to wait until Monday.

On Monday 16 Apr 2018, the courier didn't call me or my friend when they reached, and just passed the item to someone(FATIMAH) who doesn't recognize by us. Please note that we're in the office, if you pressed the bell and my friend's phone will ring.

Please check the screenshot for reference.

Thanks and Regards.

Item not received, Bad service, Sent Incorrectly Item not received, Bad service, Sent Incorrectly Item not received, Bad service, Sent Incorrectly Item not received, Bad service, Sent Incorrectly

bella.s Send email
 
Mar 19, 2018

BARANG LAMBAT SAMPAI.

CD302968665MY sila update di mana keberadaan barang saya. brpa lama mau simpan barang saya d pejabat pos?

9/3/2018 barang suda pos tapi d status track still dkt transit office sejak 14/3/2018.

CD302968665MY sila check yee. tqq.
cwon Send email
 
Mar 13, 2018

Please deliver the parcel

EH647416625MY
Please delivery the parcel as soon as possible, stuck at delivery facility johor bahru for five days already!

when the staffs going to deliver for receiver???

Everytime I post to Johor surely have issue.

Please send the parcel out for delivery.
ruby127 Send email
 
Mar 10, 2018

ER183815352MY

normally i can receive my item only for 3 day. my item have been post out on 06/03 by the seller and its 10/03 allready and the item still on transit office. i dont know what's going on. but i hope i can receive my parcel as fast as possible. thank you

ER183815352MY

cwon Send email
 
Mar 7, 2018

Parcel Status

Please update the status of my parcel EH647416563MY and EH647416546MY.

The status stopped at parcel dispatched out from KLIA hub.

I experience before, my parcel status stopped at the same and after that my parcel loss. I dont hope that the same happened again.

I am wondering are the staffs there have problem?
muhdnhaffizzul97 Send email
 
Mar 1, 2018

PosLaju

My item is still in TRANSIT, what are you guys doing ?
For years I've been posting and receiving all of my merchandise between Peninsular and Sarawak and it shouldn't even take TWO DAYS ! Now it's been TWO days and it's STILL IN TRANSIT. PosLaju better find my item because it's very valuable !

Please find my Parcel PosLaju !
here's my tracking number.

EH698879260MY

I need to use this parcel in March !
muhdnhaffizzul97 Send email
 
Mar 1, 2018

Parcel still in TRANSIT ??

Dear PosLaju,

My item is still in TRANSIT, what are you guys doing ?
For years I've been posting and receiving all of my merchandise between Peninsular and Sarawak and it shouldn't even take TWO DAYS ! Now it's been TWO days and it's STILL IN TRANSIT. PosLaju better find my item because it's very valuable !

Here is my tracking number,
EH698879260MY

Please help find my parcel because I need them this March !
muhdnhaffizzul97 Send email
 
Feb 28, 2018

My parcel stuck in TRANSIT

Please lah PosLaju,

I've been doing postage with this courier service for a long time now. I've never submitted any complaints until now !
Where's my parcel ? I should've received them today on 28 February 2018.
It should ONLY take ONE day to post from Peninsular to Sarawak and vice versa.
Why is it still stuck in Transit for TWO days ??

HELP me find my parcel PosLaju ! I need them before mid of March !
IT COST A LOT OF MONEY BUYING THEM !!!
POSLAJU SHOULD'VE LABELLED HIGH RISK ITEMS !!!

EH698879260MY
Elly89 Send email
 
Feb 25, 2018

Parcel not received

WHAT HAPPEN TO MY PARCEL

No status update since 19th feb.. really frustrated


ER181341929MY

Parcel not received

chrysalis76 Send email
 
Feb 20, 2018

poslaju sucks

Was at home the whole day, and no calls from postmen nor the guard house. I clearly given my mobile number so thats its easier to reach me. Phone was with me the whole time too.

Is it so hard to give a call?
Now its been delivered to some fella from the post office named KALAI which is so far from my house.

why are you doing this on purpose? this not the first time...
what is this service about? it used to be good, but its so bad now... please improve and get a new postmen !!
Zalinah Send email
 
Feb 19, 2018

Where my parcel??

Where my parcel??

Tracking no CD338847598MY and CD338847598MY
The items have been pos by 27/01/2018 and 29/02/2018.
Until now im not received my items. Please update me the status!?
Nfrh Send email
 
Feb 18, 2018

lambat

barang yang saye pos belum smpai tolong cepat kan pls tu barang costumer saye .

lambat

Apple Lee Send email
 
Feb 15, 2018

Poslaju No update

Dear Pos Malaysia Berhad
My shipment CD334859352MY since 2 February no progress...
already 14days but it doesn't update yet !😴😴
Until now I haven’t receive my parcel yet .
Your customer support not answering calls.

I just want to know where my parcel now ??
Pls help me to check Thank You


wh.com Send email
 
Feb 15, 2018

POSLAJU SANGAT LAMBAT DAN MENGECEWAKAN!!

Poslaju please please i need my barang bfore cny!! U told us barang yang dipos sebelum 13 hb akan sampai to the customer before cny and what now??? I need my parcel urgently. My parcel stuck dekat transit office for 2 days already. This my tracking number
EN452856430MY. I want my parcel today, bfore cny
sasayaku Send email
 
Feb 11, 2018

Delivery

Tracking info hasn't been updated: EH665564121MY

Honestly wondering where the parcel is, as the distance between where it is posted to where it needs to be delivered is not that far from each other.
Jasminn Tan Send email
 
Feb 9, 2018

Parcel delivered to WRONG person

I am the sender of parcel EP447845301MY and my recipient still has not received her parcel yet. So I go to check on the poslaju website and it is stated there that the parcel has already been delivered. But it is not delivered to My Recipient. I clearly wrote the correct name and address on the slip but this still happened? Please fix this problem for me. It has already been 1 week since I sent out the parcel.

Thank you.

Parcel delivered to WRONG person

Vannis Chong Yuen Lee Send email
 
Jan 29, 2018

The problem of the transporter

I am an employee of Balloon party world, and I often order the goods with Poslaju. Someone who was in charge of my area would call me to make sure I was in the store. But now this transporter not only did not call to inquire the consignee's trail, dropped the waybill directly in our shop outside the door. Fortunately, a good customer will give me the receipt, otherwise these mistakes who will be responsible? Please do not be lazy, have any questions, please use the telephone to inquire, thank you.

The problem of the transporter

chiajun Send email
 
Jan 24, 2018

PARCEL DELIVERED TO WRONG PERSON

I didnt receive my parcel and it sent to wrong person, but the status there is stated item delivered. And until now i still cant get a clear explanation and no any solution for me with my parcel sent to wrong person. Wtf is this kind service? Money want charge, but provided with such service? call off to office no any single pick up phone, all the officer busy? Please la, improve the suck service.
The parcel is very important for me, how if the person who received my parcel dont want return the parcel to me, izit the deliver man should take the responsible ?

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