User180899  Send email
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Apr 4, 2012
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deduction of the prepaid charges
Dear Customer,
This is to inform you that your concern listed on 04 Apr. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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User180899 Send email
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Apr 3, 2012
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Overcharged Mobile Bill Period 08/07/2011 – 07/08/2011
Dear Mukesh,
We would like to inform you that your concern listed 29 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User180899 Send email
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Apr 2, 2012
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billing
Dear Abhishek Bansal,
We would like to inform you that your concern listed 25 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User925934 Send email
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Apr 2, 2012
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Balance Deduction
Sir,
Today (01-04-12 at 10:34 am ) i received an sms from AD-54321 saying "Thanks for Downloading Pack Purchase from Airtel. You have been charged Rs.90". Actually i didn't downloaded anything. My mobile was not in use. I called customer care and they are saying that you downloaded a paid package that time but i didn't did so.
Kindly help me to get my refund.
Mob. No: 9936744534
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User180899 Send email
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Apr 2, 2012
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Balance Deduction
Dear Mohd Hashim,
This is to inform you that your concern listed on 01 Apr. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User925998 Send email
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Apr 1, 2012
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Non-activation of SIM Card!
sir, in my airtel no (9500635943) i cant send messages.. please help me
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User925998 Send email
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Apr 1, 2012
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Non-activation of SIM Card!
in my airtel no 9500635943 i cant send msgs... no network support for sending mesages. please help me..
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User180899 Send email
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Mar 30, 2012
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deduction of balance
Dear Prasun Atri,
We would like to inform you that your concern listed 26 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User180899 Send email
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Mar 30, 2012
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Refund of Money
Dear Mohit,
We would like to inform you that your concern listed 25 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User180899 Send email
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Mar 30, 2012
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billing
Dear Abhishek Bansal,
This is to inform that your concern listed on 25 March 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User180899 Send email
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Mar 29, 2012
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sms not sending
Dear Nilesh Waghela,
This is to inform that your concern listed on 25 March 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User922317 Send email
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Mar 27, 2012
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Unprofessionalism in address verification for postpaid sim
Hi
My mobile number totally disconnected and no reponse from airtel. No one has clue. Customer care say we do not have enough data and request is pending with address verification dept. When i asked give contact number of some one in address verification, as usual customer care say we can not give contact details. As per them i have to wait till some one contacts me.
I think only thing will happen is soon i will get monthly bill from them even if i have not used their connection. For bill payment airtel idioits are going to give many calls. God bless to airtel customers.
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User922317 Send email
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Mar 26, 2012
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airtel has no clue about their grund staff who does address verification
Hi
Today even incoming calls are disconnected on my postpaid sim.
I kept on getting call from airtel saying they are working on it but unfortunately no progress, just talk.
I have been told to stay home today at 9AM so that address verification can be done. But as usual no one has come.
Regards
Jitendra
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User922317 Send email
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Mar 26, 2012
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Unprofessionalism in address verification for postpaid sim
Hi
Today even incoming calls are disconnected on my postpaid sim.
I kept on getting call from airtel saying they are working on it but unfortunately no progress, just talk.
I have been told to stay home today at 9AM so that address verification can be done. But as usual no one has come.
Regards
Jitendra
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User180899 Send email
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Mar 26, 2012
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complaint regarding reduction of balance from my account
Dear Sanjeev,
We would like to inform you that your concern listed 15 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User180899 Send email
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Mar 26, 2012
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deduction of balance
Dear Customer,
This is to inform you that your concern listed on 25 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User923053 Send email
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Mar 26, 2012
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Refund of Money
I have applied for a new connection on 1st March, 2012. Representatives came and did due feasibility check and promised me a connection in 2 days. After 2 days, I contacted customer care and I was told that connection is not feasible in your area.
I have made several complaints after that, but I am given a new date of refund every time.
( Complaints numbers in chronological order are as under :
12695836, 12811332, 12750998, 12860962, 12896370, 93925472. )
I would have appreciated if the feasibility check was done properly before promising the connection.
And would really like to hear a date of refund, to which airtel can abide by.
Thanks.
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User180899 Send email
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Mar 26, 2012
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Refund of Money
Dear Customer,
This is to inform you that your concern listed on 25 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User923189 Send email
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Mar 26, 2012
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sms not sending
Dear sir,
I am a very old user of airtel services but from last 4 months i am unable to send any SMS . i complained many times regarding the same but there is no respond from their side .
please help me. realy i am facing very difficultis.
Mo. No. 99981051777...
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User180899 Send email
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Mar 26, 2012
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sms not sending
Dear Customer,
This is to inform you that your concern listed on 25 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User797129 Send email
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Mar 26, 2012
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billing
I am an airtel subscriber. my no is 9910012790. Last bill that i received of my post paid number shows 3G internet usage charges of about rs 600. I never activated 3G on my phone. Regarding this i lodged a complaint with airtel on 20/3/2012 to waive off the extra charges incurred. Reference number is 42710006. Airtel did not respond all called me to clarify the issue. No communication was done from their side but the webpage displaying complaint staus says that the issue has been resolved. on 26/3/2012 called the airtel executive on 121 but he held my call for about half hour and did not respond back. This state of dealing the customers is pathetic and seemingly fraudulent. I request you to look into the matter and get my extra bill waived off.
Your prompt response shall be highly appreciated.
Regards
Abhishek Bansal
9910012790
[email protected]
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User180899 Send email
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Mar 26, 2012
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billing
Dear Customer,
This is to inform you that your concern listed on 25 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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User923479 Send email
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Mar 26, 2012
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deduction of balance
I prasun atri want to register a complaint against airtel service provider for deducting balance for unsubscribed services. My number is 9001085373. Daily i am receiving messages saying that i have subscribed cricket updates, jokes etc. and i am quite sure that i haven't done so. so please look forward into this and help me as soon as possible.
thank you
prasun atri
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Jitendra123 Send email
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Mar 25, 2012
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airtel has no clue about their grund staff who does address verification
Hi Deepak
This is my complaint number 42749918
Jitendra
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Airtel Presence Send email
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Mar 23, 2012
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cancellation of service
Dear Customer( Priyankar),
We would like to inform you that your concern listed 15 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
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