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Consumer complaints and reviews about Airtel

Jitendra123 Send email
 
Mar 23, 2012

Unprofessionalism in address verification for postpaid sim

Hi Deepak
This is my complaint number 42749918

Jitendra
S.Thamizhamuthan Send email
 
Mar 23, 2012

custmercare not received my call

Custmer care not receviced my call
Airtel Presence Send email
 
Mar 23, 2012

custmercare not received my call

Dear Customer,

This is to inform you that your concern listed on 22 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Jitendra123 Send email
 
Mar 23, 2012

Unprofessionalism in address verification for postpaid sim

Hi
I have recently bought airtel postpaid sim. They have told them prefer for address verification is on week end or in week days before 9 AM. Customer care executive said fine. No body has come for address verification on my preferred time and they dis-connected my outgoing call without any notice. What a un professional behaviour. I could not believe airtel can be so much dumb. Earlier i had quiet high regards for them.
When i call ed again customer care about for outgoing call blockage, they said i have to give again request for address verification and i need to go to their office. What a bullshit they can not take request on phone. I have wasted so much time running behind these idiots. God bless new future customers of airtel.
Regards
Jitendra
Airtel Presence Send email
 
Mar 23, 2012

Unprofessionalism in address verification for postpaid sim

Dear Customer,

This is to inform you that your concern listed on 23 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Jitendra123 Send email
 
Mar 23, 2012

airtel has no clue about their grund staff who does address verification

Hi
I have recently bought airtel postpaid sim. Airtel has no clue about their ground staff what they are doing for address verification.
For me no one from airtel turned up for address verification. However some one kept me calling i am coming but no one has come.
Now they have blocked my outgoing call. When i registered complain, airtel says visit was done but door was locked.
This is not possible so much lie. I think airtel has outsourced address verification contract to some third party and they have no clue what there vendor doing. I had so much trust in airtel brand but it is unfortunate to see India's leading brand is deteriorating like this. Looks like they are chasing profit at the cost of customer service.
Airtel Presence Send email
 
Mar 23, 2012

airtel has no clue about their grund staff who does address verification

Dear Customer,

This is to inform you that your concern listed on 23 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
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Airtel Presence Send email
 
Mar 22, 2012

Helplessness behavior of Airtel Care

Dear Ajay Kumar Dutta,

We would like to inform you that your concern listed 25 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Priyankar Send email
 
Mar 21, 2012

cancellation of service

getting repeated calls from airtel.dont know how many times i have to confirm myself.connection is still not deactivated.
Airtel Presence Send email
 
Mar 21, 2012

Airtel bills getting generated after discontinuation of connection

Dear Krithi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Presence Send email
 
Mar 21, 2012

Airtel bills getting generated after discontinuation of connection

Dear Krithi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - http://on.fb.me/cECyvS
Airtel Presence Send email
 
Mar 20, 2012

balance deduction related

Dear Japjeet Kaur,

We would like to inform you that your concern listed 16 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Presence Send email
 
Mar 20, 2012

cancellation of service

Dear Customer( Priyankar),

This is to inform that your concern listed on 15 March 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
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Kailashnath Send email
 
Mar 20, 2012

Charging for a download never made

I have been using WAP applications for more than 3 years now.I was always using airtel. Many a times suddenly I would be detucted 15 - 99 RS in the name of some java games etc etc which i never download.This has been a continuous feature of airtel to steal money from coustomers.U cannot complain n 198 service has been deactivated for me.Its a shame on them and just because I have this number updated in my Profile everywhere i am forced to continue with it.I need compensation for all this crap charges made against me.
Airtel Presence Send email
 
Mar 20, 2012

Charging for a download never made

Dear Customer,

This is to inform you that your concern listed on 20 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
Airtel Presence Send email
 
Mar 19, 2012

Airtel bills getting generated after discontinuation of connection

Dear Krithi,

This is to inform you that your concern listed 14 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airt[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS
Airtel Presence Send email
 
Mar 19, 2012

Airtel bills getting generated after discontinuation of connection

Dear Krithi,

This is to inform you that your concern listed 14 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
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Satish Choudhary Send email
 
Mar 19, 2012

Want to deactivate any scheme if active on my mobile

An amount of 5-10 rupees is being deducting every day from last 3 to 4 months while I have not activated any scheme. Please, help me to get out of this and deactivate any scheme if it is activated on my mobile (9810911809). Thanks.
Airtel Presence Send email
 
Mar 19, 2012

Want to deactivate any scheme if active on my mobile

Dear Satish Choudhary,

This is to inform you that your concern listed on 19 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS
Priyankar Send email
 
Mar 18, 2012

cancellation of service

just got another message from airtel.they sent me another request no-13149382.what the hell is going on???this is the third request no they sent me.i suppose airtel will bankrupt if they have to cancel a single service.i donot care any more.i wont pay a single penny as i do not use their service anymore
Airtel Presence Send email
 
Mar 16, 2012

balance deduction related

Dear  Japjeet Kaur,

This is to inform you that your concern listed on 16 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS
Priyankar Send email
 
Mar 16, 2012

cancellation of service

thank you for responding.since i am not using the fixed line no any more.plz contact me at 09007303996 or email me at [email protected] be happy if the issues resolves quickly.
Airtel Presence Send email
 
Mar 16, 2012

cancellation of service

Dear Customer( Priyankar),

This is to inform you that your concern listed on 15 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS
DRSANJEEV NARANG Send email
 
Mar 15, 2012

complaint regarding reduction of balance from my account

Subject complaint regarding reduction of balance from my account

Respected sir,
My mobile number is 9896121873 I am using this number from the last 20 years, from the last 1 year I am having problem with your number.
As I am using internet even it is having validity my balance washes out. Yesterday only when I was using my sms service I had sent only 40
sms and airtel took my balance. I am also afraid to get my number recharged as whenever I get it airtel washes my balance. Because of your poor service I had to take another set of Tata docomo along with me. I have also talked to customer complaint no. 198. They agree that there is some technical problem but they don’t give any complaint no.Dear Sir, My sms sevice is also not functioning now. I will be highly obliged if you will give my balance back.
I hope you will take a suitable action of my problem.

Yours sincerely
Dr. Sanjeev Narang
Airtel Presence Send email
 
Mar 15, 2012

complaint regarding reduction of balance from my account

Dear Sanjeev,

This is to inform you that your concern listed on 15 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS

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