This is a complaint

I was Disconnected on Wednesday the 7th of December and You demanded R4968 that included R3100 and Undisclosed sum of R1200 of which is a really scam and R590 sum I don’t see why I have to pay since its you who disconnected me and now for you to do your job and bloody reconnect me I have to pay you again.

There is a standard 24 hours to reconnect so why isn’t there a standard 24 hours before the Disconnection then and inform me by saying Kaizer Phatedi we will disconnect you in 24hours if you don’t pay and avoid this running around like headless chickens busy faxing faxing proof of payments as I after I paid on Wednesday I did fax the proof of payment to the number 051 404 2627 that I was given in the call centre and the 086 number of a certain Doctor Nya sumthing at Zonkezizwe in Katlehong who is on leave and now on Thursday I call again to confirm the receipt of the proof of payment and I am told that they didn’t receive and that’s totally ridiculous as I did my part and for you to do your part you are stalling and I sent someone to refax at 10H15 in the morning on the 8th of December 2011 and in 20 minutes it will be 24 hours and you haven’t yet reconnected me and don’t smooth talk and say Eskom apologizes for that cos I am beyond that …..reconnect me as soon as possible

Poor Service by you and it leaves a lot to be desired hence there are complaints and negative reactions to your service.